Tipo de jornada
Tipo de contrato
Salario sin especificar
Descripción del empleo
The main objective in this position is to help customers troubleshoot technical
issues with their devices, for a wide range of audio products. You do this by
answering emails, chat messages, comments on social media, and phone calls.
And at the same time, you will be helping 5CA pave a new way in how tech
support is done!
You speak German and English both at a C1 level.
You are available to work full-time and in a fixed schedule.
You are deeply interested in technology and consumer electronics.
You are always open to working with new technologies and products.
You are a fast learner, you take initiative and are awesome at
Experience in a Customer Service environment or an international business
setting is a plus!
You have a dedicated quiet work space, located within your own residence.
You are not currently living in the Netherlands.
An internet speed minimum of 4 Mb/s download and 1,5 Mb/s upload
A minimum of 6 GB RAM memory
Your computer should run at least a 64-bit version of Windows 8 or newer, or
a recently released version of macOS
An i5 2.8 ghz Dual-Core processor or better/ similar, max. 3 years old.
A (smart)phone suitable for two-factor authentication that runs at least:
Android 4.4 or newer
Apple iOS 10.0 or newer