At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
As a credit management & litigation specialist you will be responsible for:
Credit risk management for your region/scope:
* Ensuring client data is sufficient to assess risk and upon request of Operations, collecting additional information from customer to ensure accuracy of risk scoring and recommendations
*Assessing the credit risk for new & existing customers based on external (including Scoring, Ratios, P&L andBalance Sheet) and internal data/information
* Ensuring areas of concerns are flagged appropriately & communicated accordingly
* Monitoring the risk through credit limit & risk alerts notifications management
* Providing guidance and explanation to balance credit risk & business, and coordinating decision and implementation of the most appropriate solution with Operations & Collection
* Working with the business on short timeline to support new or existing customer engagements Compliance to the Credit Policy:
* Working closely with the global support team to track non-compliance to policy
* Working in close collaboration with all in the internal stakeholders (Billing, Collections, Operations, Finance business partner) to implement action plan where needed
Litigation Management
* Daily managing litigation cases, at varying stages from pre-litigation review and collection support to Litigation
via the courts.
This includes:
* Reviewing each case to ensure all avenues of successful recovery have been explored
* Reviewing the evidence required to support the claim
* Recommending internal strategy which includes bespoke commercial settlement agreements, drafting in house response letters on behalf of the commercial business and setting out part 36 letters of claims
* Making recommendations on likelihood of successfully concluding via the courts, including the value anticipated in litigation costs to be paid during the claim's lifecycle.
* Liaising with external partners such as external solicitors and manage cost (including monitoring & management of Purchase order numbers for litigation costs)
Stakeholder Management
* Reviewing reports to ensure data consistency & defining messaging
* Supporting preparation of credit committee, facilitating meeting and decision on difficult cases
* Support insurance when applicable alongside other alternative risk solutions proposed
* Experience in a multinational environment (+40 nationalities in the SSC)
* Competitive compensation and benefits, various well-being activity options.
* Fluent and professional English is a must and other language like German, French, Dutch or Italian will be very valuable.
* Degree of Economy / Business Admin / Finance
* Experience in Credit Management and / or Litigation or in BtoB Collections.
* Experience in evaluating the short-term solvency of private entities and risk mitigation tools.
* Used to dealing with internal clients and knowing how to argue business decisions.
* Understanding the whole Order-to-Cash process & European legal and contractual scope
* Strong critical thinking, analytical & financial analysis
* High-level of numeracy and accuracy essential
* Team player, flexible & ability to work remotely
* Proactive, organized with a methodical approach
* Must have the ability to work under pressure to tight deadlines in line with set KPI's/ SLA's
* Excellent verbal & written communication as well as negotiation skills
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