Credit Risk Analyst USA & Brazil

At PRONOVIAS GROUP, we believe every wedding and special occasion is unique, and we love being part of those magical moments. If you're excited by fashion, luxury, and want to work in a creative and elegant environment, this is the place for you.

We are currently looking for a professional and talented O2C Credit Collection Specialist to join our Operations team.

Duties & Responsibilities:

• Managing credit collections operations for the Americas region and Brasil, with the principal goal of protecting the assets of the company, by balancing exceptional customer service whilst maximizing cash flow through cash collection.


• Act as a true Pronovias Group Ambassador by building strong and efficient collaboration relations both with customers and with all the departments involved (Customer Service, Logistics, Sales, etc.)


• Provide recommendations regarding collection strategy effectiveness, including orders & cash allocation, billing, credit limits, claims & accounts receivable monitoring, loan management and market reporting, deploying strategies that contribute to the Company’s mission.

• Bachelor's Degree Business Administration (or related field).


• At least 2-4 years of work experience in Customer & Credit Management.


• Strong client-facing and communication skills.


• Excellent knowledge of the Microsoft Office Package.


• Team player; enthusiastic, accurate and commercially oriented.


• Hands-on mentality and a proactive attitude towards work.


• Advanced in English and Portuguese spoken and written.


• Fix schedule from 3pm to 11pm (no split shift).


• Ability to think strategically and to lead a dynamic team.


• Advanced troubleshooting and multi-tasking skills.


• Customer service orientation and passion for the Bridal Industry.

A few things you'll love about us:

• Join our ethical and diverse workplace, where being YOU is what makes us extraordinary! You’ll have the chance to get involved in our CSR strategy, which is all about empowering women, protecting the environment, and making a real impact in the community.


• You can join our flexible benefits plan, including health insurance, transport tickets, nursery school vouchers, and training opportunities to grow with us.


• Enjoy our subsidized company canteen with delicious meals and breakfast to keep you fueled for success!


• We’re all about building a strong, positive culture with team-building activities that reflect our values: respect, innovation, empowerment, performance, and teamwork.


• And don’t worry about parking – we’ve got you covered with private parking and a company shuttle bus from Barcelona and El Prat de Llobregat.