Salesforce Senior Project Manager

Kiteris is a young, agile company dedicated to providing IT project management services based on the delivery of excellence, the quality of our team and the contribution of value through specialization and innovation. We are located in Spain and Portugal but serve different customers in Europe, USA, and LATAM.


For the past years, we have been working as IT Program and Project Portfolio Executive Managers (PPMO, Executive PgMO/PMO) for a leading international customer in the industrial sector. The customer is based in the Barcelona area (Spain) and San Diego (California, USA) with offices and subsidiaries in more than 40 countries worldwide.


The Client has expressed his intention to increase the team with the incorporation of a Senior Project Manager, who will be responsible for overseeing and coordinating all technical activities associated with Salesforce implementation and B2B/B2C portal development, ensuring the successful execution of developments, integrations, and technical configurations in alignment with project goals, quality standards, and established timelines.


Therefore, we are looking for an expert in Project Manager tasks based in the Barcelona area (Spain), specialized in Salesforce integrations and B2B/B2C portals, with a strong technical background, and the ability to collaborate with various stakeholders to ensure seamless integration processes.


Key Responsibilities:

Project Management:

* Develop and execute the technical implementation strategy for Salesforce and associated B2B/B2C portals.
* Ensure adherence to project timelines, budget, and quality standards within the technical scope.
* Identify and manage risks, issues, and dependencies related to the technology aspects of the project.
* Ensure that technical deliverables align with business goals and industry best practices.
* Coordinate technical tasks between internal teams and external vendors to ensure alignment on integration requirements and deliverables.

Communication and Stakeholder Management:

* Serve as the primary liaison between technical, functional, and business teams.
* Provide regular technical progress reports to key stakeholders.
* Facilitate the resolution of any technical conflicts and guide critical decision-making.

Development, Integration, and Data Conversion:

* Lead the definition of technical requirements, functional specifications, and development designs.
* Oversee and mentor teams working with Salesforce technologies such as Apex, Lightning, and integrations via APIs.
* Validate and approve technical solutions, ensuring they meet quality standards and project specifications.
* Design and execute a robust integration strategy that aligns with the overall Salesforce implementation and B2B/B2C portal goals and timelines.
* Supervise data migration activities, including data extraction, transformation, and loading (ETL), ensuring data accuracy and consistency.

System Architecture:

* Collaborate with solution architects to define and design the integration architecture, ensuring system compatibility.

Documentation:

* Manage the documentation of integration processes, workflows, and configurations to ensure accuracy and provide references for future use and audits.

Main challenges:

* Collaborating across different time zones and cultures in a global and multinational environment.
* Balancing competing priorities from various business needs.
* Navigating a complex IT landscape within a company undergoing rapid transformation.
* Managing change among business users while ensuring business continuity.
* Dealing with uncertainty due to the introduction of new procedures.


What We Offer

* Hybrid work partially in the Barcelona area office and partially remote (3 and 2 days respectively).
* Permanent contract.
* Co-financed private health insurance.
* Meal vouchers, transportation allowance, and childcare support.
* Free English language classes.


Key skills and and experience:

* Spanish nationality or EU passport is required.
* Total Fluency in Spanish (native) and English is mandatory. Interview will be done partially in English and Spanish. C1 level or higher is mandatory.
* A bachelor's degree in engineering, Information Technology, Computer Science, Business Administration, or a related field is required; a master’s degree is a plus.
* At least 10 years of experience in global Salesforce implementations and/or B2B/B2C portal development.
* Strong knowledge of Salesforce technologies such as Salesforce APIs, MuleSoft, and third-party middleware solutions.
* Proven ability to lead technical teams and coordinate IT activities across different departments.
* Skilled in project management, with experience in Agile and Waterfall methodologies.
* Excellent communication skills, capable of explaining technical concepts to non-technical audiences.
* Strong problem-solving abilities and experience handling complex technical challenges.


Preferred Skills:

* Salesforce certification in relevant modules (e.g., Salesforce Administrator, Platform Developer, Integration Architect.)
* Experience with cloud-based integrations and APIs.
* Familiarity with Agile project management practices.
* Ability to lead technical teams in a complex organizational setting.
* Strong communication and interpersonal skills for interacting with both technical and non-technical stakeholders, including business users and program sponsors.
* Proactive and self-motivated, able to work independently with minimal supervision.
* Experience working in diverse, multicultural environments.
* Excellent collaboration and teamwork skills.
* Ability to manage multiple tasks, deal with uncertainty, and thrive in a fast-paced environment.
* Detail-oriented, analytical, and strong investigative skills.
* A strong desire to learn and grow both personally and professionally.
* Capable of mentoring and developing team members, setting a positive example.
* Ability to perform well under pressure.

ITIL