Senior Business Travel Consultant with French (Lisbon)

We’re collaborating with a leading global travel management, corporate card, and expense management company that's on the hunt for an experienced Senior Business Travel Consultant to join their growing team in Portugal!

Location: Remote (within Portugal) or Hybrid in Lisbon

Employment Type: Full-time

Remuneration: Base Salary

Key Responsibilities:

Provide exceptional support via chat, phone & email

Manage bookings for air, rail, accommodation, and other travel services

Assist customers with platform and app self-service tools

Respond efficiently, meeting SLAs and quality standards

Stay updated on destinations, suppliers, and tools

Quickly assess customer needs and provide the best travel solutions

Participate in team discussions & provide constructive feedback

? Ensure compliance with company and client travel policies

Keep up with industry trends and best practices

Attend training, maintain attendance, and meet KPIs

Requirements:

? Fluent/native in French (C1) + strong English (B2)

5+ years of experience in business travel bookings

3+ years using GDS systems – Sabre, Amadeus, or Galileo (mandatory)

Customer support experience (contact center or similar)

? Comfortable with tools like Gmail, Zendesk, Slack, Salesforce

Availability to work shifts (Mon–Sun, 7 AM to 11 PM)

? Strong multitasking, quick thinking, and problem-solving skills

? Empathetic, professional communicator with excellent writing

What’s On Offer:

Competitive salary package based on skills & experience

Health, dental, and vision benefits with premiums

? Meal allowance provided

Paid parental & bereavement leave

Connectivity stipends

Mental health support

Career growth tools & mentorship

Inclusive, supportive, and collaborative team culture

Ready to take your travel expertise to the next level with a world-class brand? Apply now and join a team that moves people—and careers—forward!

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