Ecommerce Growth Manager - Multinational beauty company

• Fluency in English is a must
• At least 6 years of experience, preferably within B2B environments

Multinational beauty company.

• Develop and execute comprehensive e-commerce strategies aligned with company objectives, focusing on traffic growth, conversion rate optimization, and revenue enhancement


• Develop and implement effective pricing strategies and manage the product catalog along with the e-commerce specialist, ensuring market competitiveness and relevance


• Monitor and analyze key performance indicators (KPIs) to assess e-commerce performance and identify areas for improvement


• Design and execute a calendar-based strategy, leveraging seasonality and market trends to plan promotions, discounts, and product launches, ensuring alignment with customer demand cycles


• Collaborate with the E-commerce Specialist to ensure seamless integration of inventory and supply chain operations with online sales strategies


• Work closely with the B2B Account Managers to develop and implement strategies for upselling, cross-selling, and converting users into subscribers, thereby increasing customer lifetime value


• Ensure an excellent customer experience by monitoring and continually improving customer service standards, maintaining high Net Promoter Scores (NPS)


• Coordinate with the Customer Service team to address and resolve customer issues promptly and effectively


• Oversee and coordinate external agencies managing paid acquisition channels (e.g., Google Ads, Meta), ensuring campaigns meet Return on Ad Spend (ROAS) and lead acquisition goals


• Supervise SEO activities, collaborating with specialized agencies to improve organic rankings and increase qualified traffic


• Collaborate with the Marketing Specialist to align on CRM initiatives, social media strategies, and campaign execution, ensuring cohesive and integrated communication


• Develop and implement customer retention strategies to enhance customer lifetime value and reduce churn rates


• Analyze customer data to identify trends and opportunities for personalized marketing efforts


• Lead A/B testing and Conversion Rate Optimization (CRO) initiatives in collaboration with internal teams and external partners, implementing data-driven improvements


• Stay ahead of market trends, competitor activities, and emerging technologies to identify opportunities for innovation and maintain a competitive edge


• Foster a culture of continuous learning and improvement within the e-commerce team

Career opportunities

• Experience: Minimum of 6 years in e-commerce, digital marketing, or revenue management roles, preferably within B2B environments


• Proven track record in managing P&L and achieving revenue targets in e-commerce settings


• Strong analytical skills with proficiency in tools such as Google Analytics, Looker, and CRM platforms


• Experience in managing paid advertising campaigns and CRM strategies


• Excellent leadership and project management abilities, with a collaborative approach


• Fluency in Spanish and English