Premium Customer Success Officer with French (Limassol)

We’re teaming up with a multinational financial services company specializing in online trading to find a talented French-speaking Premium Customer Success Officer to join their growing team!

Location: Limassol, Cyprus

Work model: On-site

Employment type: Full-time

Remuneration: Base salary + quarterly bonuses (based on experience)

Your Responsibilities:

Build and maintain strong client relationships through top-notch service

Monitor satisfaction, gather feedback, and help drive improvements

Stay up-to-date on industry trends to support clients effectively

Present products/services and explain their value to clients

Respond to client inquiries and escalate issues when needed

Ensure contract compliance and client goal alignment

Help clients achieve their targets through collaborative support

? What We’re Looking For:

Native/fluent in French (C1) + solid English communication

Degree in Economics, Business, or related field

2+ years’ experience in Client Relationship, Sales, Business Development, or Customer Support (FX/Fintech preferred)

Good grasp of financial markets, instruments, and both technical/fundamental analysis

Strong writing skills and an eye for detail

Motivated, organized, and results-driven personality

? Excellent communication and time management skills

Perks & Benefits:

Working hours: 09:00–18:00

Global health insurance (including immediate family!)

Unlimited Udemy Business access for growth & learning

Employee discount card for a wide variety of services

Corporate events & regular team-building activities

Career development in a dynamic, high-energy work culture

? If you’re passionate about finance and delivering premium client experiences, we want to hear from you!

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