Credit and Collections Specialist: German, French or Italian

• Important multinational Group with a Centre of Excellence in Madrid
• Languages skills: German, French or Italian

Important multinational Group with a Centre of Excellence in Madrid.

The chosen candidate will be responsible of the following tasks:

• Managing collections for assigned accounts, ensuring timely payments as per contract terms


• Identifying and resolving disputes impacting payments with internal stakeholders


• Defining collection strategies with the CoE Team Leader and prioritizing customer contacts


• Monitoring overdue performance and supporting KPI tracking


• Attending meetings with stakeholders, proposing corrective actions, and escalating issues when needed


• Supporting the integration of new customers and legal entities into the shared service center


• Contributing to the standardization of AR processes and sharing best practices


• Performing credit risk analysis and recommending credit limits based on internal policies and external reports


• Monitoring and escalating credit exposure as required


• Collaborating closely with Sales and Finance teams to ensure aligned credit management

We offer:

• Permanent contract


• Great location: city center (Nuevos Ministerios)


• Flexible working time


• Fixed and variable salary, with flexible benefits plan

The chosen candidate should have:

• Solid understanding of OTC processes


• Fluency in English is a must + German, French, or Italian


• Experience in Cash Collections or Accounts Receivable in a Financial Shared Services environment is a plus


• SAP & FSCM (Collections and Disputes) experience desirable


• Excellent written and verbal communication, with strong conflict resolution skills


• Proactive, positive attitude and self-motivated