Anunciado Hace 6d
Tipo de jornada
Sin especificar
Tipo de contrato
Otros contratos
Salario
Salario sin especificar
Estudios mínimos
Sin especificar
Nivel
Sin determinar
Número de vacantes
1
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Descripción del empleo

In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.

Location: Porto, Portugal
Work Model: On-site
Contract: Fixed term (6 months) with potential for extension or permanence
Remuneration: Base salary + bonuses



Key Responsibilities:


  • Manage bank client inquiries via phone, chat, and email

  • Deliver outstanding customer service, ensuring accurate and timely resolution

  • Support marketing campaigns and present the product range to customers

Requirements:


  • Fluent in German (C2 level) and English (B2 level)

  • Strong communication and problem-solving skills

  • Ability to manage stressful situations effectively

Offer Includes:


  • Relocation support

  • Flexible working hours

  • Food vouchers

  • Comprehensive training and development

This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.



Departamento: Information & Technology

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