Team Leader Surveillance Operator (Bogotá)

We're working with a leading B2B solutions provider in the iGaming industry to find a sharp and proactive Team Leader Surveillance Operator. If you have a background in gaming surveillance, an eye for detail, and experience leading teams—we want you on board!

Location: Bogotá, Colombia

Employment Type: Full-time

Remuneration: Base salary + performance bonuses

Benefits: Private Health Insurance | Paid Training | Career Growth

Your Key Responsibilities:

Monitor and verify studio-reported incidents, ensuring fast and effective resolution

Prepare accurate reports for disciplinary reviews and performance assessments

Operate and evaluate surveillance software for online gaming activities

Collaborate with QA teams and developers to optimize system performance

Maintain detailed logs and activity records to ensure transparency and accountability

Detect and report suspicious or irregular behavior, online and on-premises

Regularly inspect and suggest upgrades to security systems and software

? You Bring:

Fluent English (C1 level) – both written and spoken

2+ years’ experience as a Team Leader or Surveillance Operator in iGaming or live gaming environments

Skilled in using advanced surveillance software and security systems

Analytical mindset to detect irregularities and ensure fair gameplay

Proficient in Microsoft 365 (Excel, Word, Outlook, etc.)

? Willingness to work 8-hour shifts including weekends and holidays

Experience with roulette wheel analysis/calibration is a plus!

What’s in It for You?

Competitive salary + bonus based on performance

Paid training to align with company standards

Private health insurance from day one

Growth opportunities in a global tech environment

Supportive and dynamic workplace culture

Keep an eye on what matters most. Be part of the future of gaming integrity! Apply now.

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