People and Culture (HR) Generalist - PageGroup SSC

• People and Culture (HR) Generalist|PageGroup SSC

PageGroup SSC Barcelona

• Supports the Senior Regional P&C Partner and the Page Outsourcing leaders and managers to develop and deliver people plans in the context of the people strategy and business objectives


• Supports and facilitates change and transformation in the business


• Provides HR generalist support, including but not limited to support with global mobility, organisation structure, workforce planning, talent management, performance management, HR report and analytics, HR operations in some countries such as Romania, UAE, Sweden etc.


• Works closely with in country local HR Teams to deliver a wide range of HR operational and advisory support services providing expert guidance ensuring a consistent, legally compliant, and fair approach to people management


• Proactive ownership and resolution of complex ER issues, including grievances, appeals and formal performance / conduct matters, working closely with in country HR colleagues


• Provides operational and strategic support to Regional Leaders


• Leverages data analytics to drive HR and business strategy around retention, productivity, and talent management


• Creates, embeds and works to strategic people plans to build a positive and high engagement cultures


• Offboarding process and exit interviews


• Uses dashboards to inform decision making (e.g.: Have Your Say analysis and action plans)


• Builds and maintains strong relationships with key stakeholders


• Understands the business and markets stakeholders navigate, allowing you to contextualise any HR solutions brought forward


• Acts as an Employer brand ambassador

• Experience in a multinational environment (+40 nationalities in the SSC)


• Competitive compensation and benefits package in Barcelona, various well-being activity options

• Fluency in English and Spanish, an additional language is a plus


• Ideally previous experience in HR Operations and related field


• Analytical and process-oriented mindset, the ability to think laterally and solve problems with exceptional customer care and orientation.


• Adaptability to changes and ability to work in cross-cultural environment with services mind-set.


• MS Office (Good Excel skills) and any related experience is valued.


• Ability to prioritize responsibilities and follow-up on/resolve outstanding issues.


• Detail oriented with solid organizational, analytical, and problem-solving skills.


• Experience working in fast changing environments


• Ideally Bachelor's degree in Business Administration, Labor Relations or equivalent are welcome.