Tipo de jornada
Sin especificar
Tipo de contrato
Sin especificar
Salario
35.000€ - 40.000€ bruto/año
Estudios mínimos
Sin especificar
Descripción del empleo
- Supervisor Order to Cash
- SSC in Barcelona center
SSC in Barcelona
Responsibilities:
Responsible of OTC process, leading a team medium to large teams of 10 or more people under management.- Responsible of coordination with third party providers, other finance team members, operations, customer service and sales.
- Point of contact and escalation of region's OtC technical and accounting issues.
- Ensures OtC services provide a quality customer experience inclusive of timely and accurate invoicing, cash application, issue resolution
- Implement and ensure compliance with the procedures, controls and principles set by Headquarters
Order to Cash- Responsible of the region entire OtC process including customer master maintenance, credit administration, billing cycle, collection activities, cash application processes and AR related management reporting.
- Responsible of OtC process strategies to reduce DSO and past due invoices while improving customer satisfaction
- Ensures dispute escalations are properly handled in a customer friendly manner
- Provide reporting and analysis to generate insights within their given domain
- Oversee reports accuracy and ensure compliance to internal and statutory policies
Good long-term project in a large multinational
Requisitos mínimos
Required Skills- Minimum 6 years of experience in Order to Cash, Billing and Collections or Customer service
- Experience of at least 3 years leading teams
- Working knowledge of core transactional OtC processes
- Experience in international environments
- English as business language
- Strong commercial, customer oriented profile
- Excellent interpersonal skills with the ability to influence and develop relations at all levels
- University Degree
- Flexibility and ownership
- Good negotiation skillsPreferred skills
- Other European Languages
- Working Knowledge of necessary regulatory requirements for a US Traded Company (i.e. US GAAP, SOX)
- Proficiency with Microsoft Office
- Knowledge of SAP HYBRIS
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