Trainer and Quality- Dutch native

At Grupo Crit we are looking for a trainer & quality for an important company in the advertising and marketing sector.

Job functions:

- Conduct audits and monitoring of agents for the corresponding market

- Detect training needs and areas of improvement for agents.

- Conduct personal feedback sessions with the agents, correcting deviations and improving overall performance

- Analysis of KPIs and corresponding reports

To attend to the quality objectives and to support the continuous training plan oriented to the defined objectives. You will also ensure that the training given to the agents solves the deficiencies detected by telephone audits, and that the employees are given the knowledge needed for the most effective performance of their functions. Other functions include carrying out initial training courses and developing training manuals.

What do we offer?

- Recruitment through temporary agency with the possibility of joining the final company.

- Full time

- Working hours from Monday to Sunday with two days a week off. Plus two free weekends a month

If you are interested in this offer, do not hesitate to sign up!

-Native Dutch

- 6 months minimum of experience