Back Office Officer (Limassol)

In Collaboration, we are excited to partner with a leading financial services company to find an English-speaking Back Office Officer to join our vibrant Limassol team! If you are detail-oriented, passionate about customer service, and eager to contribute to a dynamic work environment, this opportunity is perfect for you.

Position: Back Office Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

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  Client Onboarding: Open and register new client accounts in our company software, ensuring a smooth and efficient onboarding process.


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  Compliance Checks: Conduct KYC (Know Your Customer) and due diligence checks to uphold our commitment to regulatory compliance.


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  Activity Monitoring: Monitor client activity for AML (Anti-Money Laundering) compliance, helping to maintain a secure trading environment.


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  Withdrawal Management: Oversee and facilitate client withdrawals, ensuring accurate approval and timely execution.


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  Transaction Processing: Process and settle various transactions, including deposits, withdrawals, and internal transfers, with a keen eye for discrepancies.


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  Documentation Handling: Provide account statements upon request and archive essential documents in our CRM, including agreements and contracts.


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  Customer Support: Address customer complaints professionally, striving to enhance client satisfaction and retention.


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  Document Maintenance: Keep client KYC documents up to date, ensuring all records are accurate and compliant.


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  Team Support: Assist the team with other tasks as needed, contributing to a collaborative work environment.

What You Bring:

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  Experience: A minimum of 1 year in a similar role within the financial services or Forex industry.


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  Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.


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  Language Skills: Fluency in English with strong communication skills; knowledge of additional languages such as Hebrew, Dutch, or Spanish is a plus.


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  Technical Proficiency: Proficiency in Microsoft Office and CRM systems, with the ability to quickly learn new software.


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  Self-Starter Attitude: Ability to work independently while also thriving in a team-oriented environment.


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  Attention to Detail: A meticulous approach to tasks, with a strong focus on accuracy and results.


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  Multitasking Skills: Excellent time management abilities, enabling you to juggle multiple responsibilities effectively.


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  Certifications: CySEC Basic/Advanced certification is advantageous.


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  Flexibility: Availability to work Monday to Friday, with rotating shifts between 10 AM - 07 PM and 02 PM - 11 PM.

What We Offer:

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  Competitive Salary: An attractive remuneration package based on experience and qualifications.


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  Health Benefits: Comprehensive private medical insurance to ensure your well-being.


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  Professional Development: Ongoing training opportunities to enhance your skills and advance your career.


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  Team Events: Engage in quarterly team events and regular corporate activities that foster camaraderie and teamwork.


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  Wellness Perks: Access to sports activities and a corporate discount card for added benefits.


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  Positive Environment: Become part of a dynamic, friendly team within a supportive and positive workplace culture.

Join us in this exciting opportunity to shape the future of financial services as our next Back Office Officer! #BackOffice #FinancialServices #Limassol