Director of Sales

What we are looking for:

The Director of Sales (DOS) is in charge of oversee and manage sales, G&E and reservation to ensure maximum revenue. The DOS should work closely with the Global Team (Sales & Revenue), to develop strategies to maximise REVPAR and grow market share.

The job of Director of Sales is executed satisfactorily when:

• Maintain and promote a team work environment with effective and clear communication amongst co-workers.


• Maintain and promote clear communication with Global Team (Sales & Revenue).


• Ensure best client service is being made available through communication amongst the team and other departments, cross training within the department and appropriate office coverage.


• Works with Cluster Sales team to ensure understanding of sales strategy and effective implementation of this strategy for the segment.


• Works with hotel management team to create and implement a sales plan addressing revenue, customers, market & segments: Leisure and MICE.


• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.


• Ensure hotel meets or exceeds budgeted goals.


• Follow and track company cross-sell procedures.


• Utilize and expends company profile database to determine geographic areas for travel/MICE agent calls while maintaining top and existing travel/MICE agent aacounts.


• Organize travel/MICE agent month and industry rates for slow months.


• Assists with the development and implementation of promotions, both internal and external.


• Creating a focus on attracting new business.


• Attending and contributing to the weekly RevMax meeting.


• Updating and owning the sales strategy & sales plan with General Manager and Global Team (Sales and Revenue).


• Updating and owning the month end report (“GM Monthly report”).


• Review and approves any special negotiated rates by signing the contract (WHS, G&E, Consortia, TMCs).


• Provides positive and efficient leadership to ensure maximum revenue potential.


• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.


• Participates in sales calls with members of sales team to acquire new business and/or close on business.


• Develop and send together with the Cluster Sales team informative press releases to targeted lists highlighting all activities and promotions.


• Responsible for the training of staff.


• Follow and promote hotel standards with guests, co-workers.


• Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.


• Monitors all day to day activities of direct reports.


• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, wholesale agreements).


• Handles their local market performances.

What you will find:

• Day-to-day operational advantages such as transport to the hotel, accommodation support, meals at the staff canteen during shift.


• Excellent working environment with a great, committed, and cohesive team to be part of and comfortable office with daylight and Es Vedra views.


• Career growth opportunities internally and internationally within a fast-growing lifestyle brand.


• Innovative tools to help you and your colleagues perform their work.


• Part of Destination by Hyatt.

The person we are looking for, must have the following qualities:

• High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills.


• Good business sense and the ability to motivate and lead a team.


• Willing to travel nationally and internationally to represent the hotels of the company.


• Customer care, organized, meticulous, cohesiveness, carrying, adjustable, open-minded, committed and creative.


• Elegant grooming standards applicable to a lifestyle luxury hotel brand.


• Fluent in English, good level of Spanish, any other language will be considered a plus.


• 5 to 6 years experience in the sales and marketing or related professional area. And min three years experience in a senior sales role.


• 3-year degree in Business Administration, Hotel and Restaurant Management, or MBA.


• Driving license, EU Citizenship.