Ofertas de empleo de 7Pines Resort Ibiza

What we are looking for:

The Group & Events Executive is responsible of maintaining key attention on selling and meet team´s revenue goals through a warm and friendly contact with clients. He/ She participates actively in sales processes and effective “sales closings” with different techniques and plannings in order to meet the event wishes and expectations of clients as well as respecting the hotel’s feasibilities and direct manager’s guidelines.

The job of Groups & Events Executive is executed satisfactorily when:

• Constantly gather, understand and apply the knowledge of food, beverage, technical equipment and inter-departmental procedures to the sales and planning process with the client.
• Maintain an up-to-date planning information and communication records for easy reference in the sales and planning process.
• Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm, professional yet friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
• Follow up all enquiries within 24 hours of receipt and trace and follow up all past, potential and current client files on a regular basis.
• Prepare all information-sharing to the client and to other hotel departments precisely and thoroughly and update that information on a timely basis.
• Assume responsibility for all final preparations prior to the event and on the day of the event with the F&B Banqueting department team, to ensure client satisfaction in line with the details of the planning process.
• Complete all reports on a timely basis as requested by the Manager of Groups & Events.
• Maintain orderly event files recording all vital information on proper departmental forms should another team member be called upon to assist or should an issue following the event need to be substantiated.
• Assist other sales team members with overall team efforts to secure business and to produce all events to meet the expressed wishes and expectations of the client.
• To conduct sales calls with the team and set up appointments for personal sales calls and site inspections to all existing and potential accounts.
• To respond to all inquiries within 24 hours and to follow up to ensure the client has received the offer, information and clarify questions.

What you will find:

• Day-to-day operational facilities such as transport to the hotel, accommodation facilities, meals at the staff canteen during shift.
• Excellent working environment with a great, committed, and cohesive team to be part of and comfortable office with daylight and Es Vedra views.
• Career growth opportunities internally and internationally.
• Innovative tools to help you and your team perform their work.
• Part of Destination by Hyatt.

Buscamos:

El trabajo de Agente de Reservas se ejecuta satisfactoriamente cuando:

• El Agente de Reservas es responsable de materializar el máximo número de solicitudes y reservas.
• Garantiza que se sigue la política de ahorro de energía y material y se reciclan los residuos generados.
• Se mantiene una buena comunicación con todos los compañeros del propio equipo y de otros departamentos en cuanto a los asuntos que puedan afectar de algún modo a la operativa del hotel y el bienestar de los clientes.

Las responsabilidades habituales del trabajo son: cumple con los estándares de reservas de 7Pines Resort Ibiza. Todos los datos relevantes se introducen y se mantienen en los sistemas de manera oportuna y precisa. Los datos se revisan de forma continua. Revisar la exactitud de las reservas diarias, el cumplimiento de las tarifas desde el segmento y la fuente, el cierre del sistema cuando sea necesario y la disponibilidad de las tarifas. Asegurar la satisfacción de los clientes y el cumplimiento de los estándares de servicio de 7Pines Resort Ibiza. Seguir la política de crédito interna. Realizar el seguimiento de los negocios perdidos y poner la información sobre ellos en conocimiento de los superiores del departamento. Revisar las reservas realizadas el día anterior y comprobar todas las llegadas VIP. Seguir el programa interno de ventas para el departamento de Reservas. Realizar cualquier otra tarea que le sea asignada por la dirección.

Encontrarás:

• Facilidades operativas en el día a día como transporte al hotel, facilidades de alojamiento, comidas en el turno de trabajo, lavado de uniformes…
• Excelente ambiente de trabajo con un gran equipo unido y comprometido del que formar parte.
• Oportunidades de carrera y crecimiento a nivel interno e internacional.
• Estabilidad laboral y mentalidad abierta a nuevas ideas y formas de trabajo.
• Herramientas innovadoras para el desempeño de tus labores y las de tu equipo.

What we are looking for:

The job of Reservations Agent is successfully executed when:

• The Reservations Agent is responsible to materialize the maximum number of requests and reservations.
• Ensures that energy and material saving policy is followed and waste generated is recycled.
• Maintains good communication with all colleagues in own team and other departments on matters that may affect in any way the operation of the hotel and the well-being of guests.

Usual job responsibilities are: complied the 7Pines Resort Ibiza Reservation standards. All relevant data is entered and maintained in the systems in a timely and accurate manner. Data is reviewed on an ongoing basis. Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. Ensure clients’ satisfaction and adherence to 7Pines Resort Ibiza service standards. Follow internal credit policy. Follow up on lost business and bring information about them to the knowledge of the department superiors. Spot-check reservations made the previous day and check all VIP arrivals. Follow the internal up-sell programme for Reservations department. Perform any other duties as assigned to them by management.

What you will find:

• Day-to-day operational facilities such as transport to the hotel, accommodation facilities, meals on shift, washing of uniforms...
• Excellent working environment with a great, committed, and cohesive team to be part of and an.
• Career and growth opportunities internally and internationally.
• Job stability with opportunities for career and growth internally and internationally.
• Innovative tools to help you and your team perform their work.

Buscamos:

Compañero-a en el equipo que junto con resto de RRHH, se sienta satisfecho cuando en su puesto de Coordinador de RRHH se alcancen objetivos como:

• Recruitment: participando y colaborando a través de los diferentes canales internos o externos, presenciales u online en ferias, eventos para reclutamiento de todos los niveles: trainees escuelas, personal base, mandos medios y managers.
• Welcome on board: coordinando con los líderes departamentales y resto del equipo la llegada y bienvenida de compañeros. Coordinando la recopilación de la documentación interna de la compañía, la del empleado, asignando las formaciones, las facilidades de alojamiento, los reconocimientos médicos,las taquillas e informando de todos los aspectos previos a la incorporación...
• Administración: seguimiento para que toda la documentación de los empleados esté al día en los sistemas y plataformas de la compañía para una gestión adecuadada.
• Care & Follow up: actualizando de los diferentes canales de comunicación interna para que desde la empresa fluya la información de manera transparente. Planificación, asignación y seguimiento de canales de formación interna online, elaboración de reportes periódicos. Coordinación satisfactoria de las actividades internas, eventos, campeonatos, cumpleaños, aniversarios, promociones, evaluaciones de desempeño, premios, encuestas, acceso a beneficios...
• Salida: cuidando y atendiendo adecuadamente a todos los compañeros que finalicen o terminen la relación aportándoles toda la documentación oficial y feedback para detectar vías de mejora.

Encontrarás:

• Facilidades operativas en tu día a día como transporte al hotel, facilidades de alojamiento, comidas en el turno de trabajo, acceso a tarifas especiales tanto en 7Pines como en Hyatt a nivel mundial....
• Excelente ambiente de trabajo con un equipo unido y comprometido del que formar parte.
• Estabilidad laboral con contrato indefinido Fijo Discontinuo, oportunidades de carrera y crecimiento.
• Política de puertas abiertas, pensamiento eco vs ego y mentalidad abierta a nuevas propuestas y formas de trabajo.
• Herramientas innovadoras en tu area para el desempeño de tus labores y las de tu equipo.

We are looking for:

A new colleague in the team who, together with the rest of the HR team, feels satisfied when results are achieved in his or her job as HR Coordinator:

• Recruitment: participating and collaborating through the different face-to-face channels at fairs, events, websites and recruitment positions at all levels: Trainees with schools, staffline , middle management and managers.
• Wellcome on board: coordinating with Head of departments and the rest of the team the arrival and welcome of colleagues. Collect internal and employee documentation, training assignments, accommodation facilities, medical examinations, lockers... etc.
• Administration: Collaborate ensuring that all employee documentation is up to date in the company's systems and platforms for proper management.
• Care & Follow up: updating the different internal communication channels so that information flows transparently from the company. Planning, allocation and monitoring of internal online training channels, elaboration of periodical reports. Successful coordination of internal activities, events, championships, birthdays, anniversaries, promotions, awards, activities, satisfaction surveys, access to benefits...
• Exit: Careful and warm attention to all employees who may end or finish the relationship by providing them with all official documentation and feedback to detect areas for improvement.

You will find:

• Operational facilities in your day to day life such as transport to the hotel, accommodation facilities, meals on shift, Rooms & F&B special rates, in 7Pines & Hyatt globaly....
• Excellent working environment with a great, close-knit and committed team to be part of.
• Job stability with perment Fijo Discontinuo contreact, career and growth opportunities.
• Open doors policy, eco vs ego thinking, open mindedness to new proposals and ways of working.
• Innovative tools in your area for the performance of your work and that of your team.