Customer Operations with French and English

• Customer Operations with French and English|International Automotive Company based in the North of Madrid

International Automotive Company based in the North of Madrid

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  • Customer and supplier billing
  
  
  • Payment and collection management
  
  
  • Handling and follow up of Customer e-mails.
  
  
  • Query Management originated in SC business (via email, telephone or Child Case)
  
  
  • Follow-up of the queries received via phone call through a tool called Genesys (within 48 hours).
  
  
  • Analysis of customer accounts in SAP and ICON systems.
  
  
  • Outgoing calls for customer clarification requests.
  
  
  • Service contract administration tasks such as: contract activation, adaptation, transfer, prolongation, terminations or suspensions.
  
  
  • Archive of the contracts in a digital platform (SCAT).
  
  
  • Printing and sending out of welcome letters to customers.
  
  
  • Duties on holidays when required and approved by the TL beforehand
  
  
  
  

• 3 months hired with Page Personnel + 3 months hired with Page Personnel + Permanent contract


• Possibilities of working in a multinational company with really good international environment


• 3 days of teleworking and flexibility

• Basic level and some experience in SAP/FI


• Medium level and some experience in MS office tools, specially Excel


• High level of English and French