Head of infraestructure

You will have primary ownership of IT hardware across the clubs and central offices in both countries (Spain & Portugal).

You will evaluate the current infrastructure in both countries and identify opportunities for standardization across the group, leading to more effective working practices and purchasing power.

The position is a full-time permanent role, reporting to the CIO. The role is based in the Spanish Central Office in Malaga but is a groupwide role so travel to the Portugal Central office in Lisbon will be required.

Key Responsibilities

Review our current productivity suites (G-Suite in Spain and MS Office in Portugal) and run a project to move both countries to the chosen platform

Our offices are currently 50% remote / 50% on location due to COVID; you will review and install best practices for remote working

Manage, drive and lead new IT infrastructure and support projects & initiatives

Plan IT infrastructure requirements based on the current business and capacity to quickly increase scale

Monitor and audit the usage patterns of IT systems in the company

Manage the IT Infrastructure budget and drive down costs where appropriate

Disaster recovery planning with reviews and tests

Troubleshoot IT failures and provide solutions

Diagnose and resolve areas of weakness within existing infrastructure

Work as part of the IT leadership to ensure best practice

Work with 3rd party cyber security specialists to introduce best practice across the group

Own connectivity and telephony across the group

Review the technology stack in our clubs to identify efficiencies of scale and opportunity to improve the customer experience

Own the access control hardware in our clubs

Experience and technical skills

English high level (C1-C2 similar)

3+ years’ experience in similar roles

Proven experience in managing an infrastructure and support team

Experience across support, infrastructure, and networks

Must have come from a technical background, ideally through a 3rd line technical management route

Deep understanding of virtual and cloud infrastructures

Excellent knowledge of IT infrastructure and ability to create reasoned proposals for system change

Ability to formulate budgets in line with the low-cost-high-quality ethos of the company

Good time and finance management skills

Ability to motivate and generate high quality results from the IT team

Effective communication skills and ability