Anunciado 5 de noviembre
Tipo de jornada
Sin especificar
Tipo de contrato
Otros contratos
Salario
Salario sin especificar
Estudios mínimos
Sin especificar
Nivel
Sin determinar
Número de vacantes
1
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Descripción del empleo

In Collaboration, We Are Hiring: Hebrew and English-Speaking Advisors!

Join us in delivering exceptional customer service as we partner with a leading company seeking enthusiastic Hebrew and English-speaking Advisors to join their vibrant team in Budapest. This is an exciting opportunity to support customers while being part of a dynamic on-site environment where your contributions truly matter!

Position: Advisor (Hebrew and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

What You’ll Do



  • Deliver Exceptional Support: Respond promptly and effectively to customer inquiries, ensuring every interaction is handled with care and professionalism.


  • Build Product Knowledge: Develop a comprehensive understanding of our client’s products and services to address customer needs confidently and accurately.


  • Manage Communication: Handle incoming correspondence with clarity and professionalism, ensuring customer concerns are met with timely responses.


  • Document Interactions: Accurately log all customer calls and inquiries, maintaining organized administrative records in accordance with company procedures.


  • Identify Escalation Needs: Recognize when complex issues arise and escalate them to the appropriate teams for swift resolution, ensuring customer satisfaction.


  • Gather Feedback: Collect and share customer feedback to contribute to ongoing service improvements and enhance customer experience.

Who You Are



  • Language Proficiency: You are fluent in Hebrew (both verbal and written) and have a C1 level of English, allowing you to communicate effectively.


  • Team Player: You bring a friendly, positive attitude to your interactions, contributing to a collaborative team environment.


  • Customer-Focused: You possess strong interpersonal skills and a genuine desire to help customers, ensuring they feel valued and supported.


  • Effective Communicator: Your communication skills shine, enabling you to solve problems and provide clear, concise information.


  • Adaptable: You can make quick decisions in a fast-paced environment, demonstrating flexibility and resilience.


  • Detail-Oriented: You approach tasks with a meticulous attention to detail, ensuring accuracy in all aspects of your work.

What We Offer You



  • Competitive Salary and Bonuses: Enjoy a rewarding compensation package that reflects your skills and experience.


  • Relocation Assistance: We provide support to help you transition smoothly to Budapest.


  • Comprehensive Training: Receive thorough training from day one to ensure you are well-equipped for success in your role.


  • Balanced Work Schedule: Work a 40-hour week, Sunday to Thursday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.


  • Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with outstanding employee reviews to back it up.


  • Growth Opportunities: We offer guidance and resources to help you reach your full potential in your career.

If you’re ready to embark on a rewarding journey with us as a Hebrew and English-speaking Advisor, we invite you to apply! Let’s create amazing customer experiences together!



Departamento: Information & Technology

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