Customer Care Specialist with German (Budapest)

In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in Hungary!

We are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with accuracy and efficiency, providing support to clients through careful review and resolution of any discrepancies. This position is ideal for professionals with a keen eye for detail and experience in accounts payable or invoicing who enjoy working remotely.

Position: Customer Care Specialist (German)

Location: Remote (Hungary-based)
Employment Type: Full-time

Duties and Responsibilities

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  Invoice Verification: Review incoming invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.


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  Data Entry: Accurately enter invoice details into financial or ERP systems.


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  Discrepancy Resolution: Investigate and resolve issues such as incorrect amounts or missing information.


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  Compliance Checks: Ensure invoices align with company policies and adhere to relevant legal and tax regulations.


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  Documentation Management: Maintain organized, accurate records of all invoices processed and ensure thorough documentation.


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  Vendor Communication: Liaise with vendors, suppliers, and internal departments to resolve invoice-related questions or disputes.

Requirements

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  Fluency in German (both verbal and written).


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  Residence in Hungary with the ability to work legally without company sponsorship.


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  Educational Background: High school diploma required; associate's or bachelor's degree in accounting, finance, or a related field is a plus.


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  Experience: Previous experience in invoicing, accounting, or bookkeeping, especially with accounts payable processes.


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  Detail-Oriented: High attention to detail to verify invoices accurately and identify any discrepancies.


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  Organizational Skills: Ability to manage a large volume of invoices, ensuring timely and efficient processing.


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  Effective Communication: Strong written and verbal communication skills to work with vendors and internal teams.


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  Problem-Solving Abilities: Skilled in analyzing and resolving any issues that arise during invoice processing.


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  Knowledge Base: Familiarity with tax regulations, accounting principles, and company policies related to invoicing.


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  Availability: Able to work a rotating shift schedule, Monday to Sunday.

What We Offer

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  Competitive Salary based on experience, skills, and performance.


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  Indefinite Contract with stability and long-term potential.


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  Comprehensive Benefits: Private health and life insurance.


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  Fully Remote Work: Enjoy the flexibility of working from home in Hungary.


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  Great Work Environment: Join a company celebrated for its positive work culture and employee satisfaction.


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  Growth Opportunities: Receive ongoing guidance and tools to support your professional development.

If you're excited to be part of a dynamic and friendly team, known for its supportive environment and strong employee satisfaction, this could be the perfect fit!