Houskeeping Manager

About Jumeirah & the Hotel:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we'll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah 'Your Place to Shine'.

Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller.

Its 121 spacious guestrooms and suites, all with private terrace or French balcony, enjoy stunning views of the Mediterranean Sea or views of the port and the impressive Tramuntana mountain range, a UNESCO Heritage site.

The hotel offers three restaurants, three bars, two swimming pools and our Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.

About the Role:

An opportunity has arisen for a Housekeeping Manager position to join our Housekeeping Department in Jumeirah Mallorca.

The main duties and responsibilities of this role:

• Plan, organize and supervise all Housekeeping activities.


• Ensure team is trained, motivated and focused.


• Set the standards of cleanliness and maintenance of all operations.


• Maintain the Hotel policies and procedures as agreed by the Management in accordance with The Hotel’s business plan.


• Liaise with Front Office on forecasting VIP arrivals and ensure the smooth flow of communication between the Departments.


• To conduct periodic inspections throughout the hotel to assess the cleaning standards.


• Preparing departmental and assisting in preparation of divisional budgets, ensuring that the departmental operational budget is adhered to business plan.

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

About you:

The ideal candidate for this position will have the following experience and qualifications:

Qualification & Experience:

• Minimum of 2 years work experience in Housekeeping in an International Hotel Company.


• Minimum of 1 year’s management experience in a high volume of housekeeping role.


• Experience in managing outsourced labour and casual staff requirements.


• Previous Housekeeping & Laundry experience as well guest/employee relations training.


• Knowledge of proper cleaning techniques, use and requirements or equipment.


• Knowledge of proper chemical handling.


• Ability to communicate satisfactorily in English with guests, management and co-workers to their understanding.

Skills

• Excellent level of English and Spanish.


• Excellent organizational and team management skills.


• Excellent computer skills and knowledge of OPERA and other hotels system would be an advantage.


• Interpersonal skills with proven ability to lead a team and manage conflict.


• Ability to maintain confidentiality of hotel guests and pertinent hotel information and convey the same sense of confidentiality to all employees.