We’re partnering with a leading Outsourcing/BPO consultancy to find a Customer Service Superstar to support a global travel & tourism brand! If you’re passionate about helping people and love working in a fast-paced, international environment—this role is for you!
Location: Porto, Portugal (On-site)
? Contract Type: 6-Month Fixed Term
Employment Type: Full-time
Remuneration: Base Salary + Bonuses
? Your Daily Mission:
Handle inbound calls and assist customers with travel inquiries
Guide customers through bookings, vehicle availability, and changes
Explain policies, insurance, and extras to ensure a seamless experience
Identify upsell opportunities and promote value-added services
Resolve customer complaints while maintaining a high level of service
? Accurately document all interactions and case resolutions
What You Bring:
? Fluent in French (C2) + English (B2 minimum)
1+ year in Customer Service or Contact Centre (preferred)
Strong sales skills with a goal-oriented mindset
Comfortable using digital tools and platforms
Excellent communication and interpersonal skills
Quick thinking, conflict resolution, and problem-solving capabilities
What’s On Offer:
Join a leading global travel & tourism brand
Work Schedule: Monday – Friday | 8AM–7PM
Competitive salary + performance bonuses
Career development within a growing BPO industry
Friendly, supportive work culture
? Exclusive travel discounts and perks
And much more!
Ready to launch your next adventure in customer service? Apply now and bring your talent to Porto!
#CustomerServiceJobs #FrenchSpeakingJobs #PortoJobs #BPOCareers #HiringNow #TravelIndustryJobs #JoinOurTeam #CustomerExperience #WorkInPortugal #FullTimeJobs
Para completar tu candidatura, Wibit Consulting & Services (WibitCS) necesita completar tu registro en su web.
