Retail Learning and Development Intern - AWWG Madrid

Who We Are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

The project!

As a Retail Learning and Development Intern, you will assist and support the growth and success of retail employees for Pepe Jeans and Karl Lagerfeld through effective training programmes.

What will the role entail?

• Help create and update training materials like onboarding programmes, product knowledge guides, customer service journeys, operational excellence, visual merchandising (VM), soft skills development or 4-Wall Management training.


• Organize training schedules and keep records of attendance and feedback.


• Manage the e-learning platform, ODILO.


• Work with field teams (e.g., Area Managers) to identify training needs and provide
  administrative support.


• Activate and support training for Area Managers and Store Managers.

What do we offer?

• Great international working environment.


• Corporate Offices in Madrid with canteen available.


• Home office depending on the position.


• Flexible working hours.


• Flexible benefits.


• Discount on the brands of the Group.

Requirements:

• Degree related to Business, Communications or similar


• English is a must, additional languages like French or German will be highly valued.


• Confident using Microsoft Office/Excel/Canva, with knowledge of tools like Miró,
  ODILO, Kahoot!, or subtitle software being a bonus.


• Good organizational, communication, and teamwork skills.


• Keen interest in retail and employee development.


• Friendly and people-focused.


• Experience in a retail store will be highly valued!