Leading company in the sector of industrial data communication devices and solutions for over 45 years is looking for a inside sales and customer service proffesional.
General Responsibilities:
? Mastery of the company ERP, Salesforce, and related systems.
? To support the outside sales team in all markets while also managing and growing a base of smaller accounts for the organization.
? Monitoring and reporting of sales, prospecting, and efforts related to assigned accounts as well as sharing market intelligence.
? Organize Telemarketing activities.
? Taking the lead in building customer sales proposals, presentations, and quotations.
? Exceptional customer service skills, balancing customer/company needs.
? Customer relationship management and building, via phone and electronic communication methodologies.
? Excellent, and professional phone etiquette and demeanor.
? Assist MD with reporting every month.
? Assist MD with other duties.
? Ability to handle small special projects as assigned.
? Own and understand the purchasing process for Westermo Spain and Portugal.
? Understand the Order Placement process.
? Ability to understand custom clearings and shipping methods, for example, Incoterms.
? Responsible for supporting financing and having contact with the finance department at HQ and the local accountancy firm.
? Responsible for tax forms with support accounting firm and central finance.
? Be involved in exhibitions.
Preferred Qualifications:
? Two years of related experience preferred in a related field.
? Data entry accuracy.
? Ability to assist customers with basic product and solution selection a plus.
? Excellent knowledge of Spanish and English language, both written and spoken is a
prerequisite; other language skills like Swedish or Scandinavian would be beneficial.
? Ability to work a flexible schedule at times.
? High level of proficiency in MS Office applications (Office365).
? Proven organizational skills.
? Unrivaled customer service and interpersonal skills.
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