Tipo de contrato
De duración determinada
Salario
Salario sin especificar
Estudios mínimos
Bachillerato
Descripción del empleo
Customer support agent (Danish + English) Tenerife
We are seeking energetic, vibrant speaking Level 1 Helpdesk agent to work in our new and expanding Flag-ship center located in different sites, the most usual sites isTenerife, Spain.
Responsibilities
Interact with customers via telephone, e-mail and the web, providing technical support.
Identify, evaluate and prioritize customer problems and complaints.
Analyze customer problems and formulate plans of resolution.
Work with departmental staff to promote, develop, and maintain strong customer service values.
Requirements
Mandatory languages (fluent):Danish + English
Basic PC Skills.
Good communication skills customer-oriented.
Availability to work in shifts: 40 hours per week /5 days per week.
DESIRABLE:
Fluent in other languages.
Previous experience as helpdesk and similar positions.
Requisitos mínimos
Consultar los requerimientos en la descripción de la oferta
