Head of Workforce Management & Business Intelligence (Bucharest)

In collaboration we are working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management & BI for their brand new offices in Bucharest.

Location: Bucharest, Romania

Work model: on-site

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Develop and implement workforce management strategies, policies, and procedures to meet business objectives


• Forecast staffing needs to ensure operational demands are met with the right talent


• Manage scheduling processes using tools like UKG – Virtual Roster, Pit Manager, and Turnstiles software


• Monitor workforce data, identify trends, and recommend improvements in staffing and shift patterns


• Collaborate with internal departments to align workforce management with business goals


• Lead, coach, and motivate workforce management and business intelligence teams


• Provide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior management


• Manage the workforce management budget efficiently


• Drive continuous improvement and best practices across workforce management processes


• Develop and implement training programs for the workforce management team


• Build productive relationships with senior leaders and external partners


• Ensure compliance with company policies and standards and report any violations.

REQUIREMENTS:

• Minimum of 3 years of experience in same / similar role


• Proficiency in English (written and verbal). Knowledge of Romanian will be considered as an advantage


• Bachelor’s Degree preferred or equivalent experience in a relevant field


• Advanced skills in Microsoft Office tools (Excel, Word, PowerPoint, Outlook)


• Proven leadership experience managing high-performing teams


• Strong decision-making and interpersonal skills


• Familiarity with Romanian Labor law


• Experience in iGaming or Live Casino is a plus but not required.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance


• Be part of a dynamic international team with a positive and friendly atmosphere


• Guidance and tools to reach your full potential


• Comprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, welness subscription card, and a quarterly bonus
  
  


• Career development opportunities with continuous growth and improvement within a leading international tech company


• Comprehensive training following high industry standards


• Friendly and supportive work environment


• Exceptional growth opportunities within an international company


• And many more!