Credit and Collections Coordinator

• Multinational company with worlwide presence|Location: Bilbao

Listed multinational company, with worlwide presence

Manage and execute the collection efforts and customer contact for the accounts-receivable portfolio

• Contact customers to discuss and manage payment status and debt levels and resolve queries which may arise (i.e. disputes, complaints)


• Review and assess the creditworthiness of new and existing customers


• Review credit limits and approve limits up to 250K EUR


• Update M3 master data


• Block and unblock customer orders/accounts according to the Credit & Collection guidelines


• Review the initial setup of any collateralisation instruments offered to customers


• Prepare and review accounts receivable reports and alerts


• Monitor payment terms and Commercial compliance to the company's customer payment term policy


• Recommend monthly provisions for specific doubtful debt to our accounting & controls colleagues


• Collaborate with Commercial/Sales and Customer Service in the maintenance and management of their portfolios/customer accounts


• Recommend monthly provisions for specific and doubtful debts to Accounting & Control


• Hand-over and manage any legal reclaim actions against customers in collaboration with company's legal department


• Support Treasury within company's factoring operations

• Company with worldwide presence, and leader in its sector.


• Long term project.


• Excellent human team


• Great professional opportunity


• Hybrid work

• Bachelor degree in Insurance or equivalent by experience


• At least 2 years prior experience in insurance rol


• English - proficient verbal & writing


• Good knowledge of Excel, Outlook, Office and SAP


• Thorough knowledge of the insurance product and market


• Thorough knowledge of general finance and accounting concepts.


• Local language of the country of base and main operations - proficient verbal & writing


• Open minded


• Teamplayer


• Pro-active


• Abletoworkindependently