At BETWEEN, we invest in the best talent within the technology sector. We engage in a wide variety of cutting-edge projects, working with the latest technologies. Currently, at BETWEEN, we have a team of over 900 people.
We work in areas such as BI, IoT, Big Data, and R&D. In the Operations area, we implement projects related to Service Desk, IT Infrastructures, and Cloud projects, among others.
Currently, we are selecting a Technical Support Specialist to join one of the teams that BETWEEN has deployed at one of our main clients, dedicated to the refurbishment of technological devices, for the French market.
The selected person will be in charge of handling technical problems (iPhone, Android, Windows and MacBook) that can be resolved remotely.
What will I do? These will be your main functions:
- Solve customer technical issues:
- Help customers diagnose their technical issues.
- Guide them and solve remotely their issue when possible.
- Provide a live technical assistance by chat, phone call or video call.
- Create and maintain a knowledge base of remote solutions to help our customers remotely.
If you are a BETWEENER, you will receive these benefits:
- Health insurance with Sanitas.
- Opportunities for training and professional development: Languages, courses on Udemy, Certifications, The Power Business School program, and specialized Bootcamps (Agile, DevOps, AI & Big Data, Cybersecurity, etc.).
- A Talent team that will accompany you throughout your experience with us. We'll have coffee once a month to stay in touch.
- A wide range of challenges and projects aligned with your personal and professional goals.
- Possibility to choose how to receive part of your salary thanks to the tax advantages of our Flexible Compensation (restaurant voucher, transportation voucher, daycare voucher).
- Discounts for access to fitness centers with Gympass.
- Access to our Discount Club: Inspiring Benefits.
- At BETWEEN, we love networking, so we'll invite you to participate in all these events and more: BETWEEN Nights, sports tournaments, Black Mamba Race, Friday vermouth, board games, etc.
- You can enjoy our fantastic offices in the 22@ area, which have a Rooftop, beer tap, ping-pong table, and foosball.
- Paid Talent referral program.
At BETWEEN, equal opportunities are one of our values. Our commitment is to hire the best talent regardless of race, religion, gender, age, and people with other abilities, and to promote their professional and personal development.
