Why working at Eurofragance?
- In Eurofragance you will be part of the exciting world of smells and fragrances with our Passion, Performance & Entrepreneurship values.
- You will grow and learn in a company in constant growth and expansion.
- You will have the opportunity to develop with top professionals in the sector.
- You will be part of a Global Company with Headquarters in Barcelona and subsidiaries in Dubai, Singapore, Mexico, Turkey and India among others.
- You will practice your language skills in a global and multicultural environment.
- You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.
Enjoy a great work environment in Eurofragance!
At our company, we're committed to creating an inclusive work environment where everyone feels welcome, regardless of their gender, age, sexual orientation, or any other factor. We encourage candidates from all walks of life to apply for this job vacancy, and we extend a particularly warm welcome to those with disabilities.
Mission
The SAP Key User plays a pivotal role in the successful implementation, management, and continuous improvement of SAP systems within an organization. Their primary responsibility is to act as the link between end-users and the SAP technical or functional teams, ensuring the system meets business requirements effectively.
Functions:
Business Process Expertise:
- Serve as the primary point of contact for SAP-related activities within their respective department.
- Understand and document the department's business processes and ensure they align with SAP functionalities.
Training and Support:
- Provide training to end-users to ensure efficient use of SAP systems.
- Offer first-level support for SAP-related queries, troubleshooting common issues, and escalating unresolved problems to the IT or SAP support team.
System Testing and Validation:
- Participate in User Acceptance Testing (UAT) to validate system configurations and customizations.
- Provide feedback on system functionality and recommend enhancements to improve usability.
Change Management:
- Support organizational change by guiding users through SAP updates or process modifications.
- Communicate system changes and ensure smooth transitions with minimal disruption to operations.
Continuous Improvement:
- Identify opportunities for system improvements and collaborate with the SAP team to implement them.
- Provide input for optimizing workflows and enhancing efficiency through better use of SAP tools.
Documentation and Reporting:
- Maintain detailed documentation of system processes, configurations, and user guidelines.
- Assist in generating and analyzing reports from SAP for informed decision-making.
Collaboration and Liaison:
- Act as a liaison between the business unit and the SAP project or support teams.
- Communicate business needs to technical teams and ensure SAP solutions meet organizational goals.
