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Descripción del empleo
- Restaurant Gorup in expansion|Premium and High-end casual restaurants
An innovative restaurant group that has gained recognition for its commitment to quality, creativity, and the dining experience. Founded in Barcelona it has grown from a single location to multiple venues and facing an expansion national and internationally.
Reporting to the Owners the Group General Manager will be responsible for:
- Collaborate with senior leadership to develop and implement expansion strategies, including market analysis, site selection, and feasibility studies.
- Set operational goals and benchmarks for new and existing locations to ensure successful openings and ongoing performance.
- Oversee the daily operations of all locations, ensuring consistency in service quality, food standards, and brand integrity.
- Develop and standardise operational procedures that can be replicated in new locations to facilitate growth.
- Lead recruitment efforts for management and staff at new locations, ensuring a high-quality workforce aligned with our culture.
- Provide training and ongoing support to new and existing teams, fostering a culture of excellence and accountability.
- Prepare and manage budgets for new openings, ensuring financial targets are met.
- Analyse sales and financial data to optimise profitability across all locations.
- Ensure exceptional guest experiences through training, monitoring, and feedback mechanisms.
- Address customer feedback and implement changes to improve service and satisfaction.
- Collaborate with the marketing team to promote new locations and enhance brand visibility.
- Monitor market trends and competitor activity to identify opportunities for differentiation and innovation.
- Ensure all locations meet health, safety, and compliance standards.
- Conduct regular audits and inspections to uphold operational standards.
- Competitive remuneration package.
- A dynamic and innovative work environment with a passionate team.
Requisitos mínimos
- Bachelor's degree in Business Management, Hospitality, or a related field preferred.
- 7+ years of experience in restaurant / hospitality business management, with a strong emphasis on multi-unit operations and expansion.
- Proven success in opening new restaurant / hotels locations and managing growth.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen with experience in budgeting and financial analysis.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
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