Ofertas de empleo de opera

In Collaboration, we are thrilled to partner with an award-winning, multi-licensed broker offering online CFD trading across a range of markets—including FX, crypto, oil, metals, shares, and indices—as we seek to onboard a talented System Administrator to join our vibrant team in Limassol, Cyprus! If you have a passion for technology and thrive in a dynamic environment, this is the opportunity for you!

Position: System Administrator
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary

What You’ll Do:

• System Management: Install, configure, and maintain operating systems, software, and hardware to ensure seamless operations.
• Performance Monitoring: Continuously monitor system performance, identify potential issues, and troubleshoot problems promptly to maintain system integrity.
• Network Oversight: Manage and oversee the network infrastructure, including routers, switches, and firewalls, to ensure robust connectivity and security.
• Backup & Recovery: Implement and verify data backup and disaster recovery procedures, ensuring they are functional and up to date.
• Team Collaboration: Work closely with IT team members to resolve complex technical challenges and enhance overall system performance.
• Technical Support: Provide top-notch technical support and assistance to end-users, ensuring their IT needs are met efficiently.
• Incident Reporting: Report and document any unusual events or security incidents to maintain a secure IT environment.
• Documentation Development: Develop and maintain comprehensive system documentation to facilitate knowledge sharing within the team.
• User Training: Train and guide end-users on IT systems, software, and applications to enhance their proficiency and productivity.
• Project Participation: Engage in IT projects aimed at improving system efficiency, performance, and overall business productivity.

What You Bring:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Language Proficiency: Fluent in English, both verbal and written, to communicate effectively within the team.
• Certifications: A professional certification, such as Microsoft Certified Systems Administrator (MCSA), is a plus.
• Relevant Experience: Proven experience as a System Administrator or in a similar role, showcasing your technical expertise.
• Technical Skills: Hands-on experience with Active Directory (AD), Entra, Intune, AWS, Azure, Microsoft 365, VoIP, and FortiGate technologies.
• Trading Platforms: Strong knowledge of MT4/MT5 trading platforms to support our trading operations effectively.
• Network Security: Solid understanding of network security practices and antivirus software to protect our systems.
• Versatility: Familiarity with multiple operating systems and platforms, along with strong problem-solving skills and keen attention to detail.
• Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with team members and users alike.

Why You’ll Love This Role:

• Competitive Package: Receive an excellent remuneration package based on your experience, skills, and performance.
• Dynamic Environment: Join a creative and positive team atmosphere where innovation thrives.
• Professional Development: Access guidance and tools to help you reach your full potential and grow in your career.
• Diverse Projects: Work on exciting IT projects and collaborate with a skilled and supportive team.
• Fast-Paced Culture: Be part of a dynamic, fast-paced work environment focused on innovation and efficiency.

Join us in shaping the future of online trading technology as our next System Administrator! #SystemAdministrator #ITCareers #Limassol

In Collaboration, we are excited to partner with a leading financial services company in search of a motivated Spanish-speaking Introducing Broker (IB) Manager to join their dynamic team in Limassol, Cyprus! If you are passionate about building strong relationships and driving business growth, this is the opportunity for you!

Position: Introducing Broker (IB) Manager
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary + commissions

What You’ll Do:

• Relationship Management: Build and maintain strong partnerships with Introducing Brokers (IBs) to foster mutual business growth and success.
• Recruitment & Onboarding: Identify, recruit, and onboard new IBs, ensuring their smooth integration into our company’s operations.
• Strategic Development: Design and implement effective strategies to attract new IBs while retaining existing partnerships.
• Performance Tracking: Set performance goals and KPIs for IBs, providing tailored support to help them reach their full potential.
• Training & Support: Conduct engaging training sessions on our products, services, and market trends to empower IBs with knowledge and tools for success.
• Monitoring & Feedback: Utilize reporting tools to monitor IB performance and provide constructive feedback to enhance their results.
• Compliance Assurance: Ensure all IB activities comply with industry regulations, anti-money laundering (AML) standards, and company policies.
• Cross-Department Collaboration: Work closely with internal teams, including marketing, sales, and compliance, to provide cohesive support for IBs.
• Market Analysis: Stay ahead of market trends and competitor activities to keep our IB program competitive and relevant.

What You Bring:

• Language Proficiency: Native fluency in Spanish (both verbal and written) and fluency in English to communicate effectively.
• Educational Background: Bachelor’s degree in Business Administration, Accounting & Finance, Economics, Marketing, or a related field.
• Professional Credentials: Any relevant professional qualifications or certifications are advantageous.
• Experience: Proven track record in IB management, preferably within the FX or iGaming industries.
• Regulatory Insight: Familiarity with LATAM and SA jurisdictions will be considered a strong advantage.
• Market Knowledge: Strong understanding of forex trading, regulations, and market trends.
• Interpersonal Skills: Excellent communication, negotiation, and relationship management skills.
• Adaptability: Ability to thrive in a fast-paced, results-driven environment while maintaining a focus on strategic objectives.

Why You’ll Love This Role:

• Innovative Environment: Join a dynamic and fun workplace with a creative and forward-thinking team that values your contributions.
• Competitive Compensation: Enjoy a competitive salary based on your experience, with additional commission opportunities.
• Health Benefits: Access comprehensive medical insurance to support your well-being.
• Career Growth: Take advantage of professional development opportunities within a company that encourages growth and advancement.
• Key Player Recognition: Be recognized as a vital contributor to our company’s success and growth.
• Regulated Industry: Work with a licensed and regulated financial broker, enhancing your career in the financial services sector.

Join us in shaping the future of financial services while making a significant impact through your expertise and leadership as an Introducing Broker (IB) Manager! #IntroducingBroker #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in their search for a Dutch-speaking Customer Service Representative to join their dynamic team in Barcelona! If you have a passion for helping customers, thrive in a fast-paced environment, and want to embrace life in the vibrant city of Barcelona, this opportunity is perfect for you!

Position: Customer Service Representative
Location: Barcelona, Spain
Employment Type: Part-Time
Work Model: On-site

What You’ll Do:

• Customer Engagement: Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring every customer feels valued and heard.
• Efficient Documentation: Record call details accurately in the call management system, aiming for timely responses and solutions that align with our service level agreements (SLAs).
• Product Knowledge: Stay updated on our services and products, particularly those customized for individual customer needs.
• Problem Solving: Escalate potential service issues to senior team members as needed, ensuring smooth resolution processes.
• Process Adherence: Follow all project protocols and maintain compliance with contractual SLAs to deliver outstanding service.
• Team Collaboration: Provide support to other agents during their absences and work on specific projects to enhance team performance.
• Administrative Duties: Manage holiday, sickness, and overtime records efficiently to ensure seamless operations.
• Continuous Improvement: Participate in team meetings and contribute ideas for maintaining high service standards and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent in Dutch, with a minimum B2 level of English.
• Customer Service Experience: At least one year of experience in customer service; experience in the automotive industry is a plus, especially if you have experience with electric vehicles.
• Technical Skills: Competency in IT platforms, including Windows, MS Office, and internet configuration, is essential.
• Customer-Centric Mindset: Excellent listening and communication skills, with a strong ability to understand and address customer needs effectively.
• Ownership & Initiative: Take charge of customer calls, progressing them to resolution or escalating when necessary.

Why You’ll Love This Role:

• Competitive Pay: Enjoy an excellent remuneration package based on your experience and performance.
• Flexible Schedule: Work 30 hours per week with a shift from 3 PM to 9 PM, allowing for a great work-life balance.
• Vibrant Work Environment: Join a dynamic and creative team that fosters a positive and friendly atmosphere.
• Time Off: Benefit from 23 days of paid annual leave to recharge and explore all that Barcelona has to offer.
• Career Development: Receive the guidance and tools necessary to reach your full potential in a supportive environment.

Step into a role where you can make a difference, build meaningful connections with customers, and grow professionally—all while enjoying the incredible city of Barcelona! #CustomerService #DutchSpeaking #Barcelona

In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!

Position: Customer Support Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Engage with Customers: Manage incoming inquiries via phone, email, and chat, quickly identifying customer needs and ensuring a smooth, effective resolution.
• Document & Track: Record all customer interactions in the call management system, aiming for efficient, SLA-compliant responses.
• Product Knowledge: Stay informed on services and products, focusing on those that are tailored to meet individual customer needs.
• Escalate When Needed: Proactively identify potential service issues and escalate complex cases to senior team members for a seamless resolution.
• Process Adherence: Follow all project guidelines, ensuring a high level of quality and SLA compliance in every interaction.
• Team Collaboration: Collaborate across teams, provide coverage when needed, and participate in special projects to support overall team performance.
• Administrative Tasks: Manage records for holidays, sick days, and overtime, ensuring smooth operation within the team.
• Continuous Improvement: Take part in team meetings and other tasks assigned by management to enhance service quality and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent German, with a minimum B2 level in English.
• Customer Service Background: At least one year in customer service, ideally with experience in technical support.
• Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.
• Empathy & Problem-Solving Skills: Strong customer care skills, with a keen ability to understand and resolve customer needs efficiently.
• Ownership Mindset: A proactive approach to taking full ownership of calls, seeing them through to resolution or escalation.

Why Join Us:

• Competitive Package: A highly attractive remuneration package based on your skills and experience.
• Consistent Schedule: Monday to Friday, 09:00 AM to 06:00 PM, offering work-life balance.
• Generous Time Off: 23 working days of paid annual leave to recharge and enjoy Barcelona.
• Supportive Environment: Join a dynamic, friendly team that values creativity and collaboration.
• Growth Opportunities: Access to resources and support to help you develop your skills and advance your career.

Step into a rewarding role where you can make a difference, grow professionally, and enjoy life in Barcelona! #CustomerSupport #GermanSpeaking #Barcelona

In collaboration, we are excited to work with a leading Outsourcing/BPO company in the search for a Hebrew-speaking Content Moderator to join their Lisbon team! Remote work options are also available, offering flexibility to suit your lifestyle.

Position: Content Moderator
Location: Lisbon, Portugal (Remote options available)
Employment Type: Full-time
Compensation: Base Salary

Your Role:

• Carefully review and moderate user-generated video content for an online platform
• Apply platform policies to filter, organize, and evaluate content by removing or blocking inappropriate materials

What You Bring:

• Native or fluent Hebrew and strong English skills (B2+)
• Strong critical thinking and ability to navigate sensitive content without bias
• Comfort with technology and quick adaptation to new tools
• Independence, resilience, and flexibility in a high-paced environment

What’s in It for You:

• Accommodation in a single room within shared employer-provided apartments
• Annual sponsored flights home, health insurance, and on-site cafeteria
• 3-week training program (partially compensated) with full guidance and support
• 22 days of holiday, supportive multicultural team, and opportunities for growth

Hours: 40 hours/week in rotating shifts, covering 24/7 operations.

Join this welcoming, dynamic team and make a meaningful impact with your critical skills!

Who We Are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

The project!

As part of the HR Operations team you will assist in managing HR financial activities and ensuring accurate financial reporting and budgeting. This role offers hands-on experience in HR analytics, payroll processing, and workforce cost optimization.

What will the role entail?

• Responsible for the master data of Human Resources across the entire Group.
• Contact point for the different HR Departments (national and international) in order to consolidate all the HR Data.
• Support the HR Budget, last estimated and Forecast at group level to ensure proper completion within the deadlines and the objectives.
• Provide support on internal projects (e.g. optimisation / digitalisation of internal processes)
• Personnel cost and headcount planning as well as regular variance analysis.
• Payroll Cash flow monthly analysis, forecast and tracking.

What do we offer?

• Great international working environment.
• Home office depending on the position.
• Flexible working hours.
• Flexible benefits.
• Discount on the brands of the Group.