Ofertas de empleo de group

In collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Quality Analyst for their Customer Service teams in Riga. The successful employee will be responsible for the quality control as well as for coming up with strategies, ideas which can help Agents find a reference point in the business process and maintain the quality assurance standards.

Location: Riga, Latvia (on-site)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Monitor and audit quality of customer interactions of assigned CSAs, provide root cause analysis
• Provide individual and team feedback and coaching to CSAs by sharing actionable insights for improvement, and track feedback efficacy
• Effectively support CSA quality performance improvement in alignment with Operation Team Leader priorities, based on quartile management
• Participate in internal and external calibration sessions and joint call monitoring sessions with customers and stakeholders
• Provide comprehensive input for quality reporting
• Identify improvement areas for adherence and improvement of quality standards, call out insights and observations to continuously improve customer experience
• Take part in production activities by taking calls and being a part of support group activities, e.g. escalations, real-time support
• Participate in training programs for better understanding of client and business expectations and to continuously develop and grow

REQUIREMENTS:

• Excellent command of German language (C1) and English (B2)
• Proven experience in Quality Management within a BPO environment (min. 2 years)
• Quality monitoring and audit experience (min. 1 year)
• Excellent attention to detail and ability to maintain accuracy
• Great data analytic and problem-solving skills, continuous improvement mindset and toolset
• Good communication and interpersonal skills
• Willing to relocate to Riga or already being based there
• Willingness to participate in a background check
• Possesses an advanced understanding of using computers and is effectively able to multi-task across systems and applications
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service oriented profile and with a focus on problem solving

OFFER:

• Paid startup training and professional development sessions
• 8 hours shifts within the line operating hours from Monday to Friday 9 - 19, and 9 - 18 on Saturdays and Sundays
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

Fundada en 1993, actualmente somos uno de los mayores operadores de restaurantes en Europa y un referente en el sector de la restauración en China. Desde sushi hasta hamburguesas, desde restaurantes físicos a marcas digitales, nuestro objetivo es ofrecer a todos nuestros clientes alrededor del mundo, un servicio excepcional junto con el sabor irresistible de nuestros productos y a precios accesibles. Con más de 45.000 personas en 22 países por todo el mundo, somos una compañía global impulsada por un propósito común y una firme creencia: la excelencia de nuestro servicio es la manera de ganarnos el corazón de las personas.

Responsibilities

AmRest is one of the largest independent international restaurant operators. Since 1993, we have built a portfolio of well-known and powerful brands such as KFC, Pizza Hut, Burger King and Starbucks, based on strong franchise and joint venture partnerships. In Spain, we manage our own brands and franchises such as La Tagliatella and Sushi Shop.

Responsabilities:

- Propose input to strategic renovation plan acoording to the cycle and required scope.

- Maintains and collect data to ensure updated renovation database

- Analyze financial performance, identify needs and verify priorities in order to create optimal budget and closure days for renovations.

- Prepares budgets estimation according to agreed priorities, scope and standard.

- Create and manage projects execution to ensure alignment with agreed scope, cost and timing.

- Prepares and updates Standard Scope and Model budget for renovations project.

- Cooperates with other departments to ensure good decision making and communication flow.

- Prepares weekly and bi-weekly reports.

- Organize and lead visits in restaurants to provide store assesment and collect feedback.

Requirements for Candidate

- Engineering or arquitecture studies.

- 2-3 years experience.

- Project Management experience highly appreciated.

- Leadership, problem solving and communication skills.

- Must be fluent in English.

Benefits

- Be part of a growing multinational group and owner of leading brands inthe sector.

- Private medical and life insurance.

- 25% discount on all our brands.

- Flexible remuneration package.

- Access to Gympass.

- Access to Gofluent.

In addition, Amrest is committed to ensuring equal opportunities for women and men in access to the company, recruitment, promotion, training, remuneration, work-life balance and occupational health.

Who We Are...
AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein, DKNY, Donna Karan and Karl Lagerfeld in Spain and Portugal.

What will the role entail?

We are currently seeking a Wholesale Online Catalogue & Projects Specialist to join the Sales Support Team. We are looking for someone who is passionate about fashion, sales, technology and looking for an international environment.

The Wholesale Catalogue & projects Specialist will be responsible for catalogue publication, management and maintenance both for Line Opening and Pre-Line.

They will also lead different kinds of digital projects (UX/UI design) that will directly impact in the evolution of the sales platform and the wholesale workflow.

The ideal candidate will have a strong interest in the digital ecosystem, a strategic and analytic profile, creative skills, a passion for fashion and digital transformation and be self-motivated to achieve the objectives.

What will the role entail?

• Manage the content of the sales & B2B tools
  • Managing both catalogue and content for the sales tools in coordination with product, merchandising & image departments and aligned with the calendar of publications
  • Coordinating content (images, videos, PDFs, documents, lookbooks & marketing assets) formats & receptions with image & marketing departments
  • Digital retouching of content to adapt to necessary formats
  • Maintenance of content servers: Downloading/Uploading
  • Creating content for sales apps in order to communicate with wholesale & distributors clients like global assortments, banners, and others.
• User support & Training
  • Giving day to day training & support to the platform users
  • Giving support to the different markets during sales periods
  • Identifying friction points and proposing improvements in the platform
• Sales projects & training
  • Leading wholesale projects in close relation with sales people, merchandising and marketing
  • Generating Newsletters & analyzing their performance
  • Analyzing the use of the platform and proposing improvements
  • Other tasks required to give support to the wholesale salesforce

• Barcelona ciudad
• Inglés alto

Empresa líder sel sector energia ubicada en Barcelona ciudad

• Design and manage financial forecasts and budget plans.
• Ensure financial performance aligns with budgets and regulations through monitoring, audits, and risk assessments.
• Analyze data to uncover trends and opportunities, using tools to drive informed decisions.
• Create accurate, impactful reports for senior management with actionable recommendations.
• Contribute to the completion of monthly financial closings.
• Provide monthly and quarterly reports to the group.
• Partner with teams to address business needs and contribute to strategic planning with data-driven insights.
• Generate ad hoc analyses for management purposes.
• Oversee and monitor commercial operations.
• Assist in reporting processes for SHV and Primagas' internal stakeholders on a monthly and quarterly basis.
• Enhance the accuracy and clarity of financial data.
• Spot opportunities for process and system enhancements and formulate actionable plans.
• Compile monthly statistical reports for regulatory entities.
• Transform data into meaningful insights to support strategic decision-making.
• Examine data to uncover trends, patterns, and areas for optimization.

Oportunidades de carrera y desarrollo profesional.

2 days of remote work

• Pharmaceutical products
• Valles Occidental

International Pharmaceutical Company

• Ensure all regulatory submissions align with EU/Spanish legislation, guidelines, and timelines, meeting business objectives.
• Lead selected National Procedures (NPs), Mutual Recognition Procedures (MRPs), Decentralized Procedures (DCPs), and Repeat-Use Procedures (RUPs) on behalf of the MAH in EU, coordinating with Regulatory Authorities across EU countries, including Spain.
• Prepare, review, publish in eCTD format, and submit dossiers for new product registrations, variations, renewals, and other regulatory filings to Spanish Health Authorities (AEMPS) and other EU Agencies.
• Perform evaluation of the dossiers within in-licensing process
• Serve as the primary point of contact for Spanish Regulatory Agency (AEMPS).
• Monitor and ensure compliance with post-approval regulatory requirements, including pharmacovigilance commitments and periodic updates.
• Provide regulatory support for product launches and marketing activities in Spain.
• Maintain accurate and up-to-date records of all regulatory activities and submissions.
• Prepare and review the content of Summaries of Product Characteristics, patient information leaflets, and product labelling.
• Coordinate the creation and revision process for artworks (package leaflets, immediate and outer packaging labelling).
• Participate in budgeting processes related to regulatory activities.
• Provide strategic regulatory input during the development of registration strategies at the Group level.
• Contribute to defining and harmonizing RA processes and operations across the Group.
• Collaborate with affiliates, partners, contractors, and manufacturers to ensure compliance, smooth operations, alignment, and consistency in regulatory practices.
• Support pricing and reimbursement activities/submissions.
• Prepare/update Module 3 of the dossier for medicinal products.
• Prepare technical files for Notified Body Opinion procedures for drug-device combination products.
• Act as the Local Qualified Person for Pharmacovigilance (LQPPV) for Spain on behalf of the MAH.
• on behalf of the MAH.

• Hybrid model: 3 days office (Valles Occidental) / 2 days home

• An exciting opportunity to join an international organisation.
• A full time, permanent position.

Why choose us??

Page Outsourcing is one of the fastest growing global Outsourced providers and experiencing rapid growth. This unprecedented growth is simply due to our unique positioning within the outsourced industry. Being part of Page Group enables us to offer true Global tailored solutions, across the full total talent spectrum underpinned by our best-in-class infrastructure enabling us to deliver industry leading performance. ?

What will you be doing?

The objective of the role is to support the delivery of our client's RPO and/or MSP hiring program. Working closely with the Page Outsourcing and the key client stakeholders, you'll be working to deliver on your roles each month, owning candidate generation and selection, working with hiring managers to take them through their shortlisted candidates for their respective roles and then supporting the interview process. You'll then manage offer negotiations through to successful onboarding.

This role could see you working in different settings - remote, in a Page Group office or onsite within our clients facilities. This potential variety will make it an interesting and dynamic environment.

We therefore seek customer focused individuals to join our team of Talent Acquisition Partners. It is likely you'll have worked in or supported with recruitment previously and will have an inquisitive nature with a passion for helping people reach their potential through supporting their job search.

Key Activities

• Engage with Talent Acquisition Manager and Hiring Managers to understand role requirements, overall expectations, timeframes, candidate pool quality and quantity
• Support Account Director / Talent Acquisition Manager on monthly reporting at all stages of the recruitment process for review with client. Inclusion of statistics on D&I applications and conversion rates
• Become Client's storyteller, sharing inspiring information with candidates about client, their business strategy, culture, current and future opportunities.
• Leverage all aspects of sourcing including but not limited to PageGroup systems, Client ATS, LinkedIn, job board mining, internet sourcing, social networking, employee referrals and networking events
• Identify talent in hard-to-reach places, learn about their skills and motivations and educate them on our client's culture and opportunities
• Conduct research to identify, evaluate and prioritise target companies and locations to attract talent from
• Proactively develop, grow and maintain a network of external prospects to feed into and nurture clients talent pools
• Proactively provide data and market insights to stakeholders and business leaders making strong recommendations to inform key recruiting decisions
• Maintain accurate and well-ordered documentation in our applicant tracking system on candidates, hiring manager's interactions and other recruiting activities.

How will you be rewarded?

• A career with PageGroup - offering scope across all of brands and all our client settings, country specific and beyond.
• Competitive salary and bonus scheme
• Hybrid working
• Defined career progression
• Family friendly enhanced policies

¿Tienes experiencia en análisis financieros? ¿Dominas herramientas como Excel avanzado, Power BI y SAP?

¡Si tu respuesta es SÍ, esta oferta te va a interesar!

Nuestro cliente, una empresa líder en sostenibilidad y energía verde en Europa, busca un/a analista financiero/a para gestionar y analizar resultados financieros, asegurando precisión y cumplimiento de previsiones.

Funciones principales:

• Supervisión de resultados financieros: Analizar los resultados de diferentes canales de venta.
• Gestión de comisiones y descuentos: Calcular y gestionar comisiones y rappels por volumen de ventas.
• Monitoreo de previsiones: Asegurar el cumplimiento de las previsiones financieras.
• Desarrollo de modelos retributivos: Identificar el punto de equilibrio y la rentabilidad.
• Gestión de subvenciones: Asistir en la obtención y administración de subvenciones.
• Verificación y análisis: Comprobar contratos, facturación y liquidaciones.
• Informes diarios: Preparar informes sobre el estado financiero y operativo.

Adecco Outsourcing es una empresa comprometida con la igualdad perteneciente a The Adecco Group y especializada en la externalización de servicios cuyo valor añadido son los Recursos Humanos.

Sp-Berner Plastic Group, grupo empresarial líder en la transformación de plástico por inyección y termoconformado, presente en 35 países, con más de 900 trabajadores en sus plantas de Valencia desea incorporar en su planta ubicada en Aldaia:

OPERARIO/A INYECCIÓN PLÁSTICO

La persona incorporada, será asignada a una de las plantas de producción en nuestra planta de Aldaia, responsabilizándose de la correcta fabricación del producto final en sección y turno, realizando turnos rotativos.

La pasión, la innovación, la honestidad y la orientación al cliente, son las características principales de nuestro equipo. Somos un grupo de más de 1.000 profesionales compartiendo una cultura corporativa basada en la colaboración y trabajo en equipo y en el desarrollo del negocio bajo un entorno sostenibles

En-Sp Berner seleccionamos personas comprometidas con nuestros valores, para juntos alcanzar los objetivos estratégicos de la compañía.

Nuestro compromiso con la inclusión e igualdad de oportunidades hace que garanticemos con nuestro Plan de Igualdad el desarrollo profesional de la plantilla y la igualdad de oportunidades en su selección dentro de un entorno libre de discriminación por cuestión de etnia, nacionalidad, origen social, edad, orientación sexual, expresión de género, religión o cualquier otra circunstancia personal, física o social