Ofertas de empleo de professional

In collaboration we are working with a leading B2B solution provider who are looking to recruit Indonesian speaking Game Presenters for their Gaming studios in Toronto, Canada

Location: Toronto, Canada

Employment type: Full-time

Remuneration: Base salary + shift allowance

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Indonesian, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Ideally already be in the local vicinity and have the right to work and live in Canada
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support (Flight + Visa + Airport Pickup + Accomodation)

In collaboration we are working with a leading B2B solution provider who are looking to recruit Korean speaking Game Presenters for their Gaming studios in Toronto, Canada

Location: Toronto, Canada

Employment type: Full-time

Remuneration: Base salary + shift allowance

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Korean (C1), both oral and written. Fluent in English (C1)
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Ideally already be in the local vicinity and have the right to work and live in Canada
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support (Flight + Visa + Airport Pickup + Accommodation)

In collaboration we are working with a leading Online Casino Gaming Company who is seeking to onboard a Customer Support Representative with Norwegian for their Malta office.

Location: Qormi, Malta (office) OR remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers
• Follow communication procedures and policies
• Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

• Native / fluent in Norwegian both verbal and written. Good command in English
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable – commitment is one of our core values
• Eagle eyed with great attention to detail
• Empathy about people – you will be working with securing the online safety our customers and their users
• Ideally interested in marketplaces, shared economy and new technology
• Previous experience in content moderation, customer care and/or online business is a plus.

BENEFITS:

• An opportunity to make a positive impact on the digital world, by making the internet a safer place
• A stimulating and rewarding job in a fast-moving, innovative, and international tech company.
• Career opportunities within a management or expert field
• Additional vacation days
• Free fruit, tea and coffee if you prefer working in the office
• Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight
• Free day transport to the office from certain areas within Malta
• Team performance bonus and working from home allowance
• Corporate discounts for gym memberships, shops and taxis
• Private Health Insurance, eye care tests, health and well-being professional support
• Refer a friend bonus scheme.
• Comprehensive training and constant feedback
• Fun events, great colleagues and a fresh, playful workplace with a variety of cultures
• Relocation packages for international applicants.

In collaboration we are working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform.

Location: Lisbon (Santos), Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Communicate with customers using various channels (telephone, email and chat)
• Ensure customer satisfaction and provide professional customer support
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow
• Identify the issue the client is facing, troubleshoot and provide the solution
• Identify when the issue should be re-assigned to another department or more senior representative
• Collaborate with other specialists to solve or properly close help tickets
• Document each action taken and categorize cases and possible bugs, so that our engineering team can address them
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
• Possess excellent writing and verbal communication skills to simplify technical language for non-technical users ?
  
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently, while being team player at the same time

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Shifts on weekly rotation with colleagues covering line opening hours from Monday to Friday, 09 AM - 06 PM
• Transportation allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance in finding accommodation
• And many others!

In collaboration with a leading global provider in smart intercom and AI-powered solutions, dedicated to transforming communication experiences through advanced technology. We are seeking a dynamic Sales Manager with Chinese language skills to drive sales efforts and strengthen our channel partnerships in international markets.

Job Description:
We are looking for a Sales Manager to join our team in Sydney, Australia, and contribute to our global sales initiatives. The successful candidate will be responsible for developing and executing sales strategies, managing key accounts, and identifying new market opportunities. This role involves maintaining and expanding our international channel partnerships while ensuring alignment with the company's strategic objectives.

Key Responsibilities:

• Develop and execute sales strategies to meet and exceed sales targets, ensuring they align with the company's strategic objectives.
• Maintain and strengthen existing channel partnerships in the assigned region, improving customer relationships and expanding new channels as needed.
• Manage direct sales to key accounts and actively seek new customer opportunities through various sales channels.
• Collect and analyze market information, staying updated on industry trends, customer needs, and competitor activities.
• Collaborate with cross-functional teams to ensure customer requirements are met and business objectives are achieved.

Must-Have Requirements:

• A passion for overseas sales, with strong execution and decision-making abilities.
• Bachelor's degree or higher, with the ability to communicate effectively with international clients.
• Proficiency in Chinese and English, with excellent written and verbal communication skills.
• Familiarity with international trade processes, documentation, and market-related policies, regulations, and conventions.

Required Skills:

• Sales Management
• Market Analysis
• Client Relationship Management
• Strong communication and teamwork skills
• Negotiation and presentation skills

Candidate Profile:

• Highly driven, with a strong passion for global sales and expanding into international markets.
• Proven ability to manage client relationships and navigate the complexities of international business.
• Excellent organizational, communication, and interpersonal skills.

Why Join?
Join and be part of a dynamic team that is expanding our clients global presence. This is a fantastic opportunity to make a significant impact in international sales, grow your career, and help shape the future of smart communication solutions.

How to Apply:
If you are a motivated sales professional with a passion for international markets, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email, providing resolutions.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to achieve targets.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings as necessary.

Requirements

• Upper Intermediate Dutch/Flemish (B2) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is a plus.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy, with a minimum typing speed of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem-solving.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check, e.g., no criminal record, and willingness to participate in the background check process during recruitment.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours from Monday to Friday, 10 AM - 06 PM.
• Hybrid work (performance-dependent) might be considered after the initial 3 months of employment.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to enhance team spirit.

Employee Benefits

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents), including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 PM, providing you with the flexibility to manage your schedule effectively.

If you're ready to join an exciting customer support team in Riga, apply now!

#CustomerSupport #DutchSpeaking #RigaJobs #OutsourcingJobs #BPO #ServiceDesk #HybridWork #TeamBuilding #RelocationSupport #JobOpportunity

In collaboration we are working with a leading B2B solution provider who are looking to recruit Vietnamese speaking Game Presenters for their Gaming studios in Bucharest, Romania.

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Vietnamese, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
• Previous international experience with a right to work in the EU is a plus but not necessary.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collaboration we are working with a leading B2B solution provider who are looking to recruit Korean speaking Game Presenters for their Gaming studios in Bucharest, Romania

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Korean, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
• Previous international experience with a right to work in the EU is a plus but not necessary.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email, providing resolutions.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to achieve targets.
• Communicate effectively with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, being ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings as necessary.

Requirements

• Upper-Intermediate Norwegian (B2) and fluent in English (C1) language, both verbal and written.
• Previous experience in an outsourced customer service environment is a plus.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy, with a minimum typing speed of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem-solving.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check, e.g., no criminal record, and willingness to participate in the background check process during recruitment.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours from 07:30 AM - 12:30 AM, Monday to Sunday, 40 hours a week.
• Hybrid work (performance-dependent) might be considered after the initial 3 months of employment.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to enhance team spirit.

Employee Benefits

• Premium Medical Insurance: Comprehensive coverage for you and your family (spouse and dependents), including routine health checks, dental, vision, prescription drugs, mental health support, and more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 PM, providing you with the flexibility to manage your schedule effectively.

If you’re ready to join an exciting customer support team in Riga, apply now!

#CustomerSupport #NorwegianSpeaking #RigaJobs #BPO #OutsourcingJobs #HybridWork #RelocationSupport #TeamBuilding #JobOpportunity #MedicalInsurance

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

We're seeking a Sales Executive to join our dynamic EMEA team and drive sales of RavenPack's industry-leading GenAI and SaaS services. In this role, you'll play a pivotal part in democratizing access to real-time, high-quality financial data through our comprehensive suite of offerings, including our latest GenAI platform, Bigdata.com. You will report directly to the EMEA Sales Manager and collaborate closely with our Client Support, Data Science, and Product teams to achieve your goals.

Key Responsibilities

• Sales Process Management: Identify and close strategic clients within the EMEA and APAC region.

• Strategy Development: Formulate and implement sales strategies to drive growth and profitability.

• Collaboration: Work with Client Support to identify additional sales opportunities with existing customers.

• Product Expertise: Gain an in-depth understanding of our products and present solutions effectively.

• Sales Process Execution: Implement a structured sales process to ensure continuous revenue growth and client prospecting.

• Record Keeping: Maintain accurate sales records using our CRM system.

• Negotiations: Conduct pricing and negotiations to meet revenue targets.

Qualifications

• 3-5 years of sales experience with SaaS or data products for financial institutions.

• Proven record of achieving $500K+ annual revenue targets for over 3 years.

• Expertise in complex deal strategies and fee negotiations.

• Bachelor's degree in business, finance, computer science, or mathematics.

• Strong communication skills for client engagement.

• Knowledge of financial markets and the ability to sell in this sector.

• Excellent time management and organizational skills.

Desirable

• MBA/CFA is a plus.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

Step into the innovative role of Marketing Operations Analyst, where your expertise in coding, automatization, and analysis will be pivotal in enhancing our marketing strategies and operations. As a key member of our marketing team, you will leverage your technical skills to streamline processes, optimize data management, and support cross-functional projects that drive our business forward.

In this role, you will be responsible for managing and improving our marketing infrastructure, ensuring seamless integration of various tools and platforms. Your technical acumen in automation tools, such as Zapier, will enable you to connect and enhance the productivity of the department and the organization as a whole.

Thanks to your proficiency in data strategy and manipulation, you will ensure the accuracy and consistency of our data, enhancing its quality and allowing you to extract insights that will drive our strategic decisions.

You will also collaborate closely with our sales, finance, and Data Science teams to align marketing initiatives with overall business requirements. Thus, your role will involve extensive use of CRM systems, on which you will need to apply your management skills to respond to the needs of projects or stakeholders.

Your contributions will directly impact the efficiency and effectiveness of our marketing department, making a significant difference in our ability to attract and retain clients. Join us in this exciting role where your technical skills and strategic thinking will drive the continuous improvement of our marketing efforts.

What you Need to Succeed

• Experience in Python.
• Basic experience with Kanban and project management.
  
• Expertise in Customer Relationship Management (CRM) systems, especially Salesforce.com Administration.
  
• Basic knowledge of Git and Linux server management
• Knowledge of SQL.Proficiency in data visualization and dashboarding tools (Power BI or Tableau)
• Strong verbal and written communication skills in English.
• Ability to collaborate with cross-functional teams.
• Proactive problem-solving approach.
• User-centric mindset translating needs into requirements.
• Detail-oriented in documentation and process management.
• Willingness to learn and adapt to new technologies.

Your Responsibilities

• Managing and improving the marketing infrastructure, including CRM systems and data management, specially in Salesforce and Customer.io.
• Implementing and maintaining workflows, processes, and statistical analysis to optimize marketing strategies.
  
• Collaborating with sales, finance, and Data Science teams to align marketing initiatives with business requirements.
  
• Ensuring data accuracy and integrity through regular audits and updates.
  
• Performing continuous quality assurance on marketing tools and systems.
  
• Actively participating in cross-functional projects to drive business growth.
  

What's in it for you?

• Work with the latest technologies.
• Our Headquarters is located in Marbella. Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
  
• Free Company shuttle bus from Malaga, Fuengirola, Riviera, and Estepona.
  
• Ownership of projects in a collaborative environment where your contribution is valued.
  
• An agile environment with a fairly flat hierarchy, enabling quick reactions to changes.
  
• Continuous learning opportunities with support for ongoing training.
  
• A diverse and international environment with over 29 nationalities and 24 languages spoken.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

We're seeking a Sales Executive to join our dynamic New York team and drive sales of RavenPack's industry-leading GenAI and SaaS services. In this role, you'll play a pivotal part in democratizing access to real-time, high-quality financial data through our comprehensive suite of offerings, including our latest GenAI platform, Bigdata.com. Reporting directly to the Head of US Sales, you will work closely with our Client Support, Data Science, and Product teams to meet your objectives.

Key Responsibilities

• Sales Process Management: Identify and close strategic clients within the Americas region.

• Strategy Development: Formulate and implement sales strategies to drive growth and profitability.

• Collaboration: Work with Client Support to identify additional sales opportunities with existing customers.

• Product Expertise: Gain an in-depth understanding of our products and present solutions effectively.

• Sales Process Execution: Implement a structured sales process to ensure continuous revenue growth and client prospecting.

• Record Keeping: Maintain accurate sales records using our CRM system.

• Negotiations: Conduct pricing and negotiations to meet revenue targets.

Qualifications

• 3-5 years of sales experience with SaaS or data products for financial institutions.

• Proven record of achieving $500K+ annual revenue targets for over 3 years.

• Expertise in complex deal strategies and fee negotiations.

• Bachelor's degree in business, finance, computer science, or mathematics.

• Strong communication skills for client engagement.

• Knowledge of financial markets and the ability to sell in this sector.

• Excellent time management and organizational skills.

• MBA/CFA is a plus.

What's in it for you?

• Growth Opportunity: Join a team building AI that truly matters, contributing to making Gen-AI useful for finance and business research in a rapidly growing company with 180+ team members across offices in Marbella and New York.

• International Culture: Be part of a diverse, global organization with a truly international culture.

• Team of Superstars: Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans.

• Work-Life Balance: Enjoy paid vacation, flexible time-off, and a flexible work policy.

• Benefits: Access to healthcare insurance and a 401K plan.

• Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. You will be working on Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

We’re looking for

RavenPack is looking for a Senior Project Manager & Scrum Master to join the Project Management Office team in Madrid, Spain.

We are looking for someone who is passionate about building web-based products for finance that customers love. You will join an energetic team of talented individuals working on a big data analytics platform. You will work in a dynamic, fast-paced environment, helping our team to deliver new features that embody the company’s vision and strategy.

You are a strong senior Scrum Master with the ability to leverage Agile methodologies and thinking across business and technology initiatives while providing the necessary coaching and guidance to leadership. You will be instrumental in ensuring that all projects meet the expectations and needs of our business partners and employees. Incumbent is responsible for planning and executing one or more important projects using the agile development processes, Scrum management methodology, and other project management techniques.

You will get to work in an exciting, engaging, and at times disruptive, Agile environment where you will be encouraged to expand your skills, test your creative boundaries and share new ideas.

The ability to communicate effectively in English, both in writing and verbally is a must. Knowledge of Spanish is not a business requirement.

European Union’s legal working status is required.

KEY ACCOUNTABILITIES

• Extensive understanding of project and program management principles, methods and techniques.

• Ensure the development teams are embracing and practicing core agile principles.

• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

• Manage multiple projects of small to medium scale through all sprints/iterations and phases of the project.

• Organize and facilitate sprint planning and release planning, daily stand-ups, sprint reviews, retrospectives, and other agile related events.

• In partnership with the product owner, agile coaches, scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product and leads continuous refinement and prioritization of the product backlog.

• Ensure that project portfolios are updated for status, resource capacity planning, and budget preparation.

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.

• Manage project risks and creation of mitigation plans to achieve project objectives.

• Promote a collaborative team environment that fosters experimentation, creativity, and innovation.

• Vendor Management to ensure the final project delivery with third party vendors.

• Client Feedback management to ensure product prioritization alignment with Product Roadmap.

• Provide strategic thinking and tactical execution.

• Identify and help to facilitate resolution of prioritization conflicts for project team members with competing stakeholders, project leads, and department heads.

• Coach, mentor, motivate and supervise project and program team.

Experience

• 7+ years’ experience in an Agile / Scrum environment.

• Thorough understanding of software development processes and lifecycle, ability to adjust and apply technical knowledge in a dynamic environment using Agile development principles.

• Proven experience building strong working relationships and working successfully in multi-cultural and cross-functional teams.

• Ability to quickly understand the scope of the project and identify key success and risk factors.

• Exceptional verbal, written, and communication skills as facilitator and presenter.

• Comfortable working with ambiguity and evolving priorities.

• Flexible and adaptable to different environments, yet firm in approach to managing the project.

• Excellent experience in PM Methodologies, Agile, SCRUM, SDLC / Waterfall, Certified Scrum Master (CSM).

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.

• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.

• Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results.

• Experience drafting and submitting budget proposals.

• Technically competent with various software programs, including but not limited G-Suite programs, Jira, Confluence, Project Management and Resource Management tools.

• Expertise in managing client relationships, including proactively soliciting feedback, addressing concerns in a timely manner, and ensuring client satisfaction throughout the project lifecycle.

• Experience in vendor management, including the procurement process, vendor selection, contract negotiation, and performance oversight.

• Support a diverse and inclusive work environment.

Desired Skills

• Analysis to achieve Company Strategic Goals through the project execution.

• Resource Management and hiring forecast.

• Developing Budgets & Tracking Budget Expenses.

• Understand interdependencies between technology, operations and business needs.

• Ability to effectively manage client relati

About us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We recently launched Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

Join RavenPack:

RavenPack is searching for a Senior Quantitative Researcher to join the Data Science - QIS Team at our Spanish headquarters, Marbella. We offer competitive compensation, active mentoring, exposure to the top trading firms, and a fun working environment. Relocation assistance is available.

As a Senior Quant Researcher, you will be participating in the development of new systematic trading strategies, as well as showcasing the value of our data for trading and investment purposes across equities mostly and time horizons.

The ability to communicate effectively in English both in writing and verbally is a must. European legal working status is required.

Your Responsibilities:

As a Senior Quant Researcher, you will join the “Quantitative Investment Strategies (QIS) Team,” consisting of four quant researchers dedicated to feature engineering and developing systematic trading strategies. Your work will primarily involve bottom-up research, with some top-down research opportunities. You will create white papers to enhance RavenPack’s reputation as a thought leader in the alternative data industry and present trading strategies to quantitative analysts. You will independently work on practical use cases that demonstrate the value of RavenPack data. Additionally, your responsibilities will include:

• Identifying, validating, and amplifying predictive signals within our data while discerning and filtering out irrelevant information.

• Formulating systematic trading strategies spanning multiple asset classes with a major focus on equities, enriching security-selection capabilities with Alternative Data across different holding periods.

• Offering data-driven insights, engaging in discussions about your research, and presenting trading strategies to leading quantitative researchers and portfolio managers in the field.

• Effectively communicating intricate analytical concepts to management in a clear and concise manner.

What We're Looking For:

• A PhD/MSc in Quantitative or Computational Finance, or from any related fields including Machine Learning, Econometrics, Applied Mathematics, etc.

• 5+ years of relevant work experience as a quantitative researcher, manipulating large and noisy alternative datasets for features engineering, signal amplification, and portfolio backtesting.

• Outstanding quantitative, analytical, and problem-solving skills, with proven ability to develop original research and hypothesis testing.

• Demonstrated proficiency in at least Python and SQL.

• Strong enthusiasm for technology, and familiarity with big data technologies coupled with proficiency in machine learning is highly advantageous.
  
  

What's in it for you?

• You will work with the latest technologies.

• Our Headquarters is located in Marbella. Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.

• Free Company shuttle bus from Malaga, Fuengirola, Riviera and Estepona.

• You will have ownership of projects working in a collaborative environment where we will value your contribution.

• You will work in an agile environment able to react quickly to changes with a fairly flat hierarchy.

• As we encourage continuous learning, we will support your ongoing training.

• Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

WE ARE LOOKING FOR

RavenPack is looking for a Senior Senior Project Manager & Scrum Master to join the Project Management Office team at our Spanish headquarter, in Marbella, Spain.

We are looking for someone who is passionate about building web-based products for finance that customers love. You will join an energetic team of talented individuals working on a big data analytics platform. You will work in a dynamic, fast-paced environment, helping our team to deliver new features that embody the company’s vision and strategy.

You are a strong senior Scrum Master with the ability to leverage Agile methodologies and thinking across business and technology initiatives while providing the necessary coaching and guidance to leadership. You will be instrumental in ensuring that all projects meet the expectations and needs of our business partners and employees. Incumbent is responsible for planning and executing one or more important projects using the agile development processes, Scrum management methodology, and other project management techniques.

You will get to work in an exciting, engaging, and at times disruptive, Agile environment where you will be encouraged to expand your skills, test your creative boundaries and share new ideas.

The ability to communicate effectively in English, both in writing and verbally is a must. Knowledge of Spanish is not a business requirement.

European Union’s legal working status is required.

KEY ACCOUNTABILITIES

• Experience in Generative AI

• Extensive understanding of project and program management principles, methods and techniques.
  

• Ensure the development teams are embracing and practicing core agile principles.

• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

• Manage multiple projects of small to medium scale through all sprints/iterations and phases of the project.

• Organize and facilitate sprint planning and release planning, daily stand-ups, sprint reviews, retrospectives, and other agile related events.

• In partnership with the product owner, agile coaches, scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product and leads continuous refinement and prioritization of the product backlog.

• Ensure that project portfolios are updated for status, resource capacity planning, and budget preparation.

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.

• Manage project risks and creation of mitigation plans to achieve project objectives.

• Promote a collaborative team environment that fosters experimentation, creativity, and innovation.

• Provide strategic thinking and tactical execution.

• Identify and help to facilitate resolution of prioritization conflicts for project team members with competing stakeholders, project leads, and department heads.

• Coach, mentor, motivate and supervise project and program team.

DESIRED SKILLS

• Project Management, Planning & Time Management.

• Analysis to achieve Company Strategic Goals through the project execution.

• Resource Management and hiring forecast.

• Developing Budgets & Tracking Budget Expenses.

• Understand interdependencies between technology, operations and business needs.

• Build, implement and propose Process improvements.

• Attention to Detail.

• Proficiency with JIRA.

• Strong communication skills to communicate, influence, and partner effectively.

• Executive Reporting Skills on Company Strategic Goals progress.

EXPERIENCE

• 7+ years’ experience in an Agile / Scrum environment.

• Experience in managing projects involving ML/AI

• Thorough understanding of software development processes and lifecycle, ability to adjust and apply technical knowledge in a dynamic environment using Agile development principles.

• Proven experience building strong working relationships and working successfully in multi-cultural and cross-functional teams.

• Ability to quickly understand the scope of the project and identify key success and risk factors.

• Exceptional verbal, written, and communication skills as facilitator and presenter.

• Comfortable working with ambiguity and evolving priorities.

• Flexible and adaptable to different environments, yet firm in approach to managing the project.

• Excellent experience in PM Methodologies, Agile, SCRUM, SDLC / Waterfall, Certified Scrum Master (CSM).

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.

• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.

• Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results.

• Experience drafting and submitting budget proposals.

• Technically competent with various software programs, including but not limited G-Suite programs, Jira, Confluence, Project Management and Resource Management tools.

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