We are seeking an Operations Analyst for our Operations team within the Shared Service Centre in Palma.
The purpose of this role is to monitor, support and report on the performance and quality of Opreations with a specific focus on Transfers and the related processes, to optimize the service levels provided to our clients.
Furthermore, to support the users in the applicable destination offices who are responsible for Transfer Management and ensure that they have all relevant information tools and information to effectively set up and manage their operations in an optimized way.
Reporting to the Head of Operations, your main responsibilities will be:
For our HR department based in Palma de Mallorca, we are looking for someone proactive, organized and detail oriented. You will learn about administration tasks and support to the department.
The trainee will support across the different brands, MTS Globe, OTS Globe and Axis Data with a strong focus on people admin and HR administrative support.
As a member of the HR department your will learn:
• Social security updates or communications (hirings, sick leaves, and others)
• Prepare HR documents: employment contracts, certificates and others
• Organize and maintain personnel records in our internal HR ERP
• Monthly payroll support
• Answer employees’ queries about HR-related issues
• Learn about administrative support and participate on Labour Risk prevention (PRL)
For our Business Workflow department in Palma we are seeking a Junior Product Executive.
The purpose of this role is to review, support and report on the status Non-Bookable Content (including photos, facts, descriptions and geolocations) to ensure that only the highest quality content is provided to our clients for touristic services such as hotels, excursions and other services.
Furthermore, to support the users who are responsible for Health & Safety in the destination offices, as well as Customer Complaints Management, and to report on the status of these topics within our contracted portfolio.
Reporting to the Head of Operations, your main responsibilities will be:
We are looking for a Junior Key Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.
Main responsibilities:
Benefits:
Job description
We are looking for a Junior QA Application Testing for our Business Financial Services department. Key individual contributor to the SCRUM team in the area of Q&A. Works with the team to ensure standard quality practices/processes are followed. Conducts end-to-end, integration and service testing on applications and technology, to ensure that business, technical, functional requirements are being met throughout the sprint. Designs and Executes test scripts based upon test strategy/plans in an effort to identify defects prior to production. Tests may be manual, automated or both.
We offer
Permanent position that involves the use of latest technologies designed to connect one of the biggest tourism incoming and hotel trading companies in Europe with suppliers, customers and Global Distribution Systems. We offer to our team the access to a certification program and training sessions.
Responsibilities
Benefits:
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