Ofertas de empleo de MTS Globe Spain

We are seeking for a Groups and MICE Executive join our team in Palma de Mallorca. As a Groups and MICE Executive you will will design personalized itineraries, coordinate with local suppliers, and oversee event execution to ensure customer satisfaction. You will also manage client relationships, and ensure budget compliance by negotiating with suppliers.

Responsibilities:

• Event Planning and Coordination:
  • Design and manage personalized itineraries for groups and corporate events.
  • Coordinate with local suppliers (hotels, transportation, venues, etc.).
  • Oversee the execution of events, ensuring customer satisfaction.
  • Manage logistics and schedules for events and groups.
  • Assist in the preparation and distribution of relevant materials (briefs, itineraries, welcome kits, etc.).
  • Supervise the implementation of on-site services.
  • Maintain accurate records of services provided and associated expenses.
  • Prepare operational reports for the management team.

• Client Management:
  • Serve as the primary point of contact for domestic and international clients.
  • Provide advice and tailored solutions to meet client needs.
  • Follow up post-event to assess results and gather feedback.
  • Monitor activities in real-time to identify and resolve unforeseen issues.
  • Provide immediate support to the client during the event.

• Budgets and Negotiation:
  • Prepare detailed and competitive commercial proposals.
  • Negotiate rates and terms with suppliers to maximize return on investment.
  • Coordinate bookings and confirmations with suppliers.
  • Conduct inspections and quality checks at locations and services.

• Compliance with Standards and Administrative Support:
  • Ensure that events and services meet the company’s quality standards.
  • Update and prepare proposals and presentations for clients and trade shows.
  • Monitor industry trends to implement best practices.
  • Generate activity reports.
  • Keep the client, event, and supplier databases up to date.

We are looking for a Contracting Manager to join our team in Gran Canaria. As a Contracting Manager, you will be responsible to maintain and increase revenue by achieving contracting targets and exploring new business opportunities in accordance to guidelines, standards and strategies of the company in the assigned area. As well as propose and implement contracting strategies within territory in conjunction with management & in line with overall company goals.

Key Responsibilities:

• Act as the face to face key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
• Negotiate the initial purchase quality metrics of the contractwith new suppliers and contract renewals. Conditions include rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy, credit terms, pricing model (net or commission etc.)
• Maintain & expand the supplier portfolio according to targets, ensuring product diversity for our customer base.
• Identify and negotiate with key partner's preferential conditions in direct coordination with the immediate superior & promote the commercial opportunities.
• Identify and monitor contractual obligation to ensure that compliance is achieved (customer service standards, data protection, signings, etc.) and that the risks associated with any non-compliance are addressed as appropriate.
• Ensure contracts targets are met and maintains/grows production in the designated areas.
• Anything related to the contracting; negotiations, setting and loading, client assignment of contracts and non-bookable content, follow ups of brochure descriptions with hoteliers… etc.
• Analyse the sales performance, comparisons to previous years, competitors and margins. Considering Flight availabilities, new operations or any changes affecting the performance of the contracted product.

We are looking for a Booking Agent to join our incoming agency in Cadiz to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Booking management in our destination.
• Management of notifications and special requests.
• Manage stop sales and allotment control.
• Daily follow-up of bookings.
• Control of the average price per booking and the percentage of occupation in the destination.
• Be in contact with TTOO and hoteliers.
• Manage incidents and complaints.

We are looking for a Transfer Agent to join our incoming agency in Gran Canaria to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Gran Canaria, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Las Palmas de Gran Canaria.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes in Tenerife.

We are looking for a Transfer Agent to join our incoming agency in Tenerife to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Tenerife, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Tenerife.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes in Tenerife.