Ofertas de empleo de MTS Globe Spain

Our team is growing and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Transfer Assistants for a receptive agency in Tenerife South Airport.

As a transfer assistant you are the first person the client will meet and you should make sure everything is ready for them upon arrival. You will welcome them, provide them with all the details needed and walk with them to their transfer. Any queries they might have we should be able to solve them and help them make the most out of their holidays.

Main responsabilities:

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Provide the customers all the information they may need.
• Report any changes / inconsistencies found to our main office.

We are looking for an enthusiastic individual who is on the search for a new challenge.

Our team is growing and we are hiring Customer Care Agents for a receptive agency in our Palma Office for Summer Season 2025.

The main responsibilities will be:

• Telephone support to our clients and agencies.
• Transfers’ schedule confirmation.
• Lost and found assistance.
• Assistance to customers with claims or emergencies.

We are looking for a Transfer Agent to join our incoming agency in Lanzarote to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Lanzarote, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Lanzarote.
• Communication with providers, hoteliers and TTOO.
• Management of claims and incidents.
• Coordination with other internal departments to ensure the quality of service.
• Be involved in the planification of the transfer routes in Lanzarote.

We are looking for a Yield Executive to join our team in Palma, Mallorca.

As a Yield Executive you will be responsible to optimize the sales of our contracted hotels to ensure that our clients can be competitive in their source market. You will also analyse and perform benchmarking of prices, availability, offers and other contract conditions that allow us to maximize sales performance.

Responsibilities:

• Contacting hotels to prepare special campaigns for our clients, Last minute offers, Flashsales and our own campaigns.
• Control sales and review of reservations that are correctly loaded in our system.
• Manage and analyse occupancy and availability at destination.
• Benchmarking, analysing our prices and availability with the competition and its subsequent optimization.
• Renegotiate the stop sales, inventory, offers, release and the terms initially agreed upon with the hotel.
• Control and manage that our customers (from different European markets) receive our products with their consequent rate improvements and renegotiated terms.

For our Supplier Integration department in Palma, we are seeking a Supplier Connectivity Agent to support the Supplier Integration Team to successfully grow and ensure it operates with maximum efficiency.
In this role, the Supplier Connectivity Agent will act as a bridge between the different stakeholders – our different destination offices, suppliers, internal and external IT providers – analysing current processes, exploring improvement options and ensuring their implementation. They will also lead other departments to integrate the new solutions and processes.
Reporting to the Team Lead Supplier Integrations, your main responsibilities will be:
- Solving supplier connectivity petitions, implementing the best practices.
- General application/process support for daily tasks: Being first level support for questions and doubts regarding our applications.
- Taking-on new projects, ensuring smooth connections between our stakeholders and technologies.
- Analyzing our systems, offering valuable insight to ensure maximum efficiency.
- Coordination and organization of processes related to User Training and Processes Optimization.
- Creating and maintaining both operational and training documentation.
What we offer
- Join our Wellness program which promotes both emotional and mental health and offers free legal and financial advice.
- Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
- Advancing your professional growth through language training and technological certifications.
- Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
- Join one of our sports communities and practice your favorite sport.
- Benefit from special health insurance rates.

We are looking for a Transfer Agent to join our incoming agency in Tenerife to reinforce our team for next season. As a Transfer Agent you will be responsible to manage and control transfer routes in Tenerife, having a close relationship with TTOO to ensure the best quality of service and also manage incidents. If you enjoy optimizing the grouping for a transfer and designing the best transfer route is like a game for you, we are waiting to meet you.

The main responsibilities will be:

• Management and control of transfers in Tenerife
• Communication with providers, hoteliers and TTOO
• Management of claims and incidents
• Coordination with other internal departments to ensure the quality of service
• Be involved in the planification of the transfer routes in Tenerife

Our team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Gran Canaria.

As a Representative Agent your main responsibilities will be:

• Visiting and promoting the company's products to existing clients and attract new ones.
• Offer our excursions and other services to the customers.
• Support our customers with their issues or queries.
• Support to the assistance of customers at the airport and their transport from the airport to the hotel.

We are looking for a Booking Agent to join our incoming agency in Palma to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Booking management in our destination.
• Management of notifications and special requests.
• Manage stop sales and allotment control.
• Daily follow-up of bookings.
• Control of the average price per booking and the percentage of occupation in the destination.
• Be in contact with TTOO and hoteliers.
• Manage incidents and complaints.

We are looking for a Booking Agent to join our incoming agency in Santa Susanna to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Booking management in our destination
• Management of notifications and special requests
• Manage stop sales
• Daily follow-up of bookings
• Be in contact with TTOO and hoteliers
• Manage incidents and complaints