Ofertas de empleo de MTS Globe Spain

Our team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Gran Canaria.

As a Representative Agent your main responsibilities will be:

• Visiting and promoting the company's products to existing clients and attract new ones.
• Offer our excursions and other services to the customers.
• Support our customers with their issues or queries.
• Support to the assistance of customers at the airport and their transport from the airport to the hotel.

We are looking for a Booking Agent to join our incoming agency in Palma to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Booking management in our destination.
• Management of notifications and special requests.
• Manage stop sales and allotment control.
• Daily follow-up of bookings.
• Control of the average price per booking and the percentage of occupation in the destination.
• Be in contact with TTOO and hoteliers.
• Manage incidents and complaints.

We are looking for a Booking Agent to join our incoming agency in Santa Susanna to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Booking management in our destination
• Management of notifications and special requests
• Manage stop sales
• Daily follow-up of bookings
• Be in contact with TTOO and hoteliers
• Manage incidents and complaints

Our team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Mallorca.

As a Representative Agent you will welcome and assist the customer during their holidays offering them a marvellous experience in Mallorca. The ideal candidate will also solve any queries they might have being able to solve them and help them make the most out of their holidays.

The main responsibilities are:

• Visiting and promoting the company's products to existing clients and attract new ones.
• Offer our excursions and other services to the customers.
• Support our customers with their issues or queries.
• Support to the assistance of customers at the airport and their transport from the airport to the hotel.

We are looking for a Product Manager to join our team in Mallorca. Our future teammate would be part of the Product department in Spain. As a Product Manager you will assist the Senior Product Manager and also you will be responsible for analysing and optimizing Product and Sales development, and also have a strong relationship with our clients.

Key responsibilities:

• Develop and execute sales strategies, marketing campaigns, B2B online marketing.
• Be in contact with the destinations and TTOO to check portfolio, sales performance and offers.
• Manage client complaint with the TTOO and other internal departments.
• Give support with the IT system to the hoteliers
• Organising Famtrips and assist them.
• Manage the special requests of the TTOO and coordinate these needs internally.
• Support the contract manager
• Yield Management
• Product Management
• Revenue Management
• Set up and follow up with sales and internal Business Intelligence reports/statistics.
• Booking department basic tasks to understand the operation and clients processes.

We are looking for a Contracting Manager to join our team in Gran Canaria. As a Contracting Manager, you will be responsible to maintain and increase revenue by achieving contracting targets and exploring new business opportunities in accordance to guidelines, standards and strategies of the company in the assigned area. As well as propose and implement contracting strategies within territory in conjunction with management & in line with overall company goals.

Key Responsibilities:

• Act as the face to face key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
• Negotiate the initial purchase quality metrics of the contractwith new suppliers and contract renewals. Conditions include rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy, credit terms, pricing model (net or commission etc.)
• Maintain & expand the supplier portfolio according to targets, ensuring product diversity for our customer base.
• Identify and negotiate with key partner's preferential conditions in direct coordination with the immediate superior & promote the commercial opportunities.
• Identify and monitor contractual obligation to ensure that compliance is achieved (customer service standards, data protection, signings, etc.) and that the risks associated with any non-compliance are addressed as appropriate.
• Ensure contracts targets are met and maintains/grows production in the designated areas.
• Anything related to the contracting; negotiations, setting and loading, client assignment of contracts and non-bookable content, follow ups of brochure descriptions with hoteliers… etc.
• Analyse the sales performance, comparisons to previous years, competitors and margins. Considering Flight availabilities, new operations or any changes affecting the performance of the contracted product.