Ofertas de empleo de monitor

• Empresa tecnológica con buena ubicación en Zaragoza ciudad|Modelo híbrido

Empresa tecnológica con buena ubicación en Zaragoza ciudad.

Como Responsable del Departamento de Sistemas, serás el encargado/a de gestionar y mejorar toda la infraestructura tecnológica. Esto incluye la administración de servidores, bases de datos, APIs y recursos IT, así como la protección de nuestros activos frente a ciberamenazas.

Responsabilidades:

• Gestión integral de infraestructuras de servidores para bases de datos y APIs.
• Mantenimiento y monitorización de la ciberseguridad, asegurando el cumplimiento de normativas y las mejores prácticas de seguridad IT.
• Gestión de proveedores de servicios y de recursos IT, incluyendo hardware, software y servicios en la nube.
• Diagnóstico y resolución de problemas técnicos de alta complejidad.
• Implementación de planes de recuperación ante desastres y continuidad del negocio.
• Implementación, configuración y mantenimiento de sistemas de virtualización
• Supervisión y optimización de redes, comunicaciones y conectividad.
• Colaborar estrechamente con otros departamentos para asegurar la correcta integración y alineación de las soluciones IT con los objetivos del negocio.
• Gestión de un equipo de 3 personas.

• Contrato Indefinido.
• Salario competitivo acorde a la experiencia.
• Modelo híbrido
• Posibilidades de crecimiento profesional en una empresa en plena expansión.

• Zona de Influencia: Las Palmas de Gran Canaria y Tenerife|Sector automoción (retail)

Multinacional dentro del Sector Automoción busca un jefe de ventas en Las Palmas, con movilidad entre islas.

• Diseño y ejecución del plan de ventas.
• Desarrollar y mantener relaciones solidas con los clientes, tanto existentes como potenciales.
• Monitorear y analizar las cifras de ventas.
• Diseño de campañas promocionales
• Liderar al equipo de ventas (equipo de 8 personas)

• Salario competitivo
• Vehículo de empresa
• Horario de lunes a viernes
• Residencia en Las Palmas de Gran Canaria

• Fluency in English is a must (French very desirable)|At least 8 years of experience in an Advertising Agency

Leading multinational agency.

Client Management Responsibilities

• Immerse yourself in the client's brand and offering
• Ensure clients understand agreed workflows and manage them through the process
• Identify training requirements and opportunities for clients to ensure their adherence to processes and improve workflow
• Set and manage client expectations deliverables and timeframes
• Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible
• Build strong day-to-day relationships with all clients and agency stakeholders - communication is key
• Connect with key stakeholders regularly - co-ordinate review, business meetings - to secure trust & transparency
• Demonstrate ability to write, prepare and present documents, presentations and reports that are tailored to each clients, style, preference, knowledge and experience

Project Management Responsibilities

• Co-ordinate and make sure projects are updated between all relevant parties - internal and external (Clients and Agencies) - this may be done together with the PMs
• Consistently deliver against all contractual obligations include SLAs and KPIs
• Ensure clear division of responsibility for appropriate files at each stage of the project
• Where producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.
• Collate any information needed for input to client reports and presentations Ensure that schedules, technical specs and copy dates are obtained and correct as well as report any delays to line manager - this may be done with PMs
• Check all materials (PDFs, emails, TVCs etc.) and ensure quality control procedures have been followed before sending to clients
• Manage the internal platform to secure the flow through it
• Keep line managers updated on status of projects and keep a detailed status of projects directly with the Project Manager if any
• Manage your workload effectively and highlight to your Line Manager if support is required to ensure the successful completion of a project
• Manage all client projects from brief through to delivery ensuring final materials are on time and of the highest quality
• Manage, monitor and update all timelines and set realistic expectations with clients
• Monitor internal workflows, identify areas for improvement and make recommendations

Business Development Opportunities

• Strive to always improve client and stakeholder relationship
• Proactively seek and identify new revenue opportunities in existing clients or prospects and inform BD
• Support BD in developing proposals for any new revenue opportunities

Quality Control Responsibilities

• Highlight and escalate quality control issues
• Act as a brand/QC guardian - ensure brand guidelines/QC checklists and procedures are followed

Financial Responsibilities

• Ensure full compliance with all financial procedures and policies
• Ensure all estimates are approved by BD
• Budgeting and forecasting process
• Financial reporting and smooth running of the finance function being connected with finance department.
• Help develop initiatives to maximize profitability

• Career opportunities
• 2 days home office

In Collaboration, we are excited to partner with a leading financial services company to recruit an English-speaking Compliance Officer for our Limassol team! If you are passionate about ensuring regulatory adherence and enjoy working in a dynamic environment, we want you to join us in upholding the highest standards of compliance.

Position: Compliance Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Surveillance and Monitoring: Vigilantly monitor trading activities to identify suspicious or unauthorized actions, reviewing reports and alerts generated by compliance systems.
• Documentation Management: Keep compliance documents organized and up-to-date, ensuring policies, procedures, and regulatory filings are always in compliance.
• Reporting: Prepare regular compliance reports for management and regulatory bodies, providing insights and updates on our compliance status.
• Regulatory Research: Stay ahead of the curve by conducting thorough research on regulatory changes that could impact the organization.
• Training and Development: Assist in organizing compliance training for employees, fostering a culture of compliance awareness and education.
• Breach Investigation: Support the compliance monitoring program by conducting reviews and investigating any compliance breaches reported by employees or flagged by systems.
• Policy Implementation: Collaborate with colleagues to implement new or updated compliance policies across the organization.
• Due Diligence: Conduct due diligence checks on clients by reviewing documentation and ensuring strict adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Audit Collaboration: Work closely with the internal audit team during compliance audits, providing necessary documentation and insights.

What You Bring:

• Experience: A minimum of 1 year in a similar role within a Compliance Department, demonstrating your understanding of compliance protocols.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Certifications: CySEC Basic/Advanced certification is a plus, showcasing your commitment to professional standards.
• Technical Skills: Proficiency in Microsoft Office, enabling you to create reports and presentations efficiently.
• Language Proficiency: Fluent in English with strong verbal and written communication skills to effectively convey compliance matters.
• Attention to Detail: A keen eye for detail with a results-oriented approach, ensuring thoroughness in compliance activities.
• Critical Thinking: Excellent multitasking abilities and strong critical thinking skills to navigate complex compliance issues.

What We Offer:

• Competitive Salary: Enjoy a remuneration package based on your experience and qualifications.
• Health Benefits: Access to private medical insurance, prioritizing your well-being.
• Professional Growth: Ongoing professional development and training opportunities to help you advance in your career.
• Team Events: Engage in quarterly team events and regular corporate activities that promote a strong team spirit.
• Wellness Perks: Benefit from access to sports activities and a corporate discount card.
• Positive Work Culture: Be part of a dynamic and friendly team in a supportive and positive working environment.

Join us in this exciting opportunity to ensure compliance excellence within a leading financial services organization! #ComplianceOfficer #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading financial services company to find an English-speaking Back Office Officer to join our vibrant Limassol team! If you are detail-oriented, passionate about customer service, and eager to contribute to a dynamic work environment, this opportunity is perfect for you.

Position: Back Office Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Client Onboarding: Open and register new client accounts in our company software, ensuring a smooth and efficient onboarding process.
• Compliance Checks: Conduct KYC (Know Your Customer) and due diligence checks to uphold our commitment to regulatory compliance.
• Activity Monitoring: Monitor client activity for AML (Anti-Money Laundering) compliance, helping to maintain a secure trading environment.
• Withdrawal Management: Oversee and facilitate client withdrawals, ensuring accurate approval and timely execution.
• Transaction Processing: Process and settle various transactions, including deposits, withdrawals, and internal transfers, with a keen eye for discrepancies.
• Documentation Handling: Provide account statements upon request and archive essential documents in our CRM, including agreements and contracts.
• Customer Support: Address customer complaints professionally, striving to enhance client satisfaction and retention.
• Document Maintenance: Keep client KYC documents up to date, ensuring all records are accurate and compliant.
• Team Support: Assist the team with other tasks as needed, contributing to a collaborative work environment.

What You Bring:

• Experience: A minimum of 1 year in a similar role within the financial services or Forex industry.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Language Skills: Fluency in English with strong communication skills; knowledge of additional languages such as Hebrew, Dutch, or Spanish is a plus.
• Technical Proficiency: Proficiency in Microsoft Office and CRM systems, with the ability to quickly learn new software.
• Self-Starter Attitude: Ability to work independently while also thriving in a team-oriented environment.
• Attention to Detail: A meticulous approach to tasks, with a strong focus on accuracy and results.
• Multitasking Skills: Excellent time management abilities, enabling you to juggle multiple responsibilities effectively.
• Certifications: CySEC Basic/Advanced certification is advantageous.
• Flexibility: Availability to work Monday to Friday, with rotating shifts between 10 AM - 07 PM and 02 PM - 11 PM.

What We Offer:

• Competitive Salary: An attractive remuneration package based on experience and qualifications.
• Health Benefits: Comprehensive private medical insurance to ensure your well-being.
• Professional Development: Ongoing training opportunities to enhance your skills and advance your career.
• Team Events: Engage in quarterly team events and regular corporate activities that foster camaraderie and teamwork.
• Wellness Perks: Access to sports activities and a corporate discount card for added benefits.
• Positive Environment: Become part of a dynamic, friendly team within a supportive and positive workplace culture.

Join us in this exciting opportunity to shape the future of financial services as our next Back Office Officer! #BackOffice #FinancialServices #Limassol

In Collaboration, we are thrilled to partner with a leading financial services company in search of a talented Hebrew-speaking FX Dealer to join our dynamic team in Limassol, Cyprus! If you are passionate about financial markets and eager to contribute to a fast-paced trading environment, we want to hear from you!

Position: FX Dealer

Location: Limassol, Cyprus 

Employment Type: Full-time 

Work Model: On-site

What You’ll Do:

• Supervision and Leadership: Oversee daily dealer tasks and responsibilities, ensuring seamless operations within the trading floor.
• Market Awareness: Stay informed about daily news and developments related to the company’s trading products to make informed decisions.
• Client Account Management: Monitor client account margins and liquidation levels, ensuring clients are supported and informed.
• Market Analysis: Utilize fundamental and technical analysis to understand market trends and assist in making strategic trading decisions.
• Reporting: Generate and supervise daily, monthly, and yearly reports, ensuring accurate documentation of trading activities.
• Communication: Report any unusual events or incidents to your line manager and communicate significant market movements to dealers across different shifts.
• Technical Monitoring: Ensure price feeds are consistently operational, enabling timely trading decisions.
• Collaboration with Sales: Work closely with the Sales Department to resolve client disputes promptly and efficiently.

What You Bring:

• Language Proficiency: Native or fluent Hebrew, both verbal and written, with a good command of English.
• Educational Background: Bachelor’s degree in Economics, Finance, or a related field.
• Experience: Previous experience in a similar role within the financial sector or brokerage firms is advantageous.
• Trading Knowledge: Familiarity with trading platforms and a solid understanding of technical and fundamental analysis will set you apart.
• Availability: Willingness to work a shift rotation, Monday to Friday, from 8 AM to midnight, with 40 hours a week and two days off.

What We Offer:

• Competitive Compensation: Attractive salary package complemented by performance-based bonuses.
• Dynamic Team Environment: Become part of a supportive and friendly international team that values collaboration and innovation.
• Relocation Support: Assistance with relocation, including housing support and visa arrangements, to help you settle in smoothly.
• Career Development: Opportunities for continuous professional growth and career advancement within a leading Forex company.
• Social Activities: Participate in regular team-building events, social activities, and company outings to foster camaraderie and engagement.
• Health Benefits: Comprehensive private medical insurance and a company discount card for added perks.
• And More: Enjoy a vibrant multicultural working environment with additional benefits!

Join us in shaping the future of Forex trading as our next FX Dealer! #FXDealer #ForexCareers #Limassol

In Collaboration, we are thrilled to partner with an award-winning, multi-licensed broker offering online CFD trading across a range of markets—including FX, crypto, oil, metals, shares, and indices—as we seek to onboard a talented System Administrator to join our vibrant team in Limassol, Cyprus! If you have a passion for technology and thrive in a dynamic environment, this is the opportunity for you!

Position: System Administrator
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary

What You’ll Do:

• System Management: Install, configure, and maintain operating systems, software, and hardware to ensure seamless operations.
• Performance Monitoring: Continuously monitor system performance, identify potential issues, and troubleshoot problems promptly to maintain system integrity.
• Network Oversight: Manage and oversee the network infrastructure, including routers, switches, and firewalls, to ensure robust connectivity and security.
• Backup & Recovery: Implement and verify data backup and disaster recovery procedures, ensuring they are functional and up to date.
• Team Collaboration: Work closely with IT team members to resolve complex technical challenges and enhance overall system performance.
• Technical Support: Provide top-notch technical support and assistance to end-users, ensuring their IT needs are met efficiently.
• Incident Reporting: Report and document any unusual events or security incidents to maintain a secure IT environment.
• Documentation Development: Develop and maintain comprehensive system documentation to facilitate knowledge sharing within the team.
• User Training: Train and guide end-users on IT systems, software, and applications to enhance their proficiency and productivity.
• Project Participation: Engage in IT projects aimed at improving system efficiency, performance, and overall business productivity.

What You Bring:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Language Proficiency: Fluent in English, both verbal and written, to communicate effectively within the team.
• Certifications: A professional certification, such as Microsoft Certified Systems Administrator (MCSA), is a plus.
• Relevant Experience: Proven experience as a System Administrator or in a similar role, showcasing your technical expertise.
• Technical Skills: Hands-on experience with Active Directory (AD), Entra, Intune, AWS, Azure, Microsoft 365, VoIP, and FortiGate technologies.
• Trading Platforms: Strong knowledge of MT4/MT5 trading platforms to support our trading operations effectively.
• Network Security: Solid understanding of network security practices and antivirus software to protect our systems.
• Versatility: Familiarity with multiple operating systems and platforms, along with strong problem-solving skills and keen attention to detail.
• Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with team members and users alike.

Why You’ll Love This Role:

• Competitive Package: Receive an excellent remuneration package based on your experience, skills, and performance.
• Dynamic Environment: Join a creative and positive team atmosphere where innovation thrives.
• Professional Development: Access guidance and tools to help you reach your full potential and grow in your career.
• Diverse Projects: Work on exciting IT projects and collaborate with a skilled and supportive team.
• Fast-Paced Culture: Be part of a dynamic, fast-paced work environment focused on innovation and efficiency.

Join us in shaping the future of online trading technology as our next System Administrator! #SystemAdministrator #ITCareers #Limassol

In Collaboration, we are excited to partner with a leading financial services company in search of a motivated Spanish-speaking Introducing Broker (IB) Manager to join their dynamic team in Limassol, Cyprus! If you are passionate about building strong relationships and driving business growth, this is the opportunity for you!

Position: Introducing Broker (IB) Manager
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary + commissions

What You’ll Do:

• Relationship Management: Build and maintain strong partnerships with Introducing Brokers (IBs) to foster mutual business growth and success.
• Recruitment & Onboarding: Identify, recruit, and onboard new IBs, ensuring their smooth integration into our company’s operations.
• Strategic Development: Design and implement effective strategies to attract new IBs while retaining existing partnerships.
• Performance Tracking: Set performance goals and KPIs for IBs, providing tailored support to help them reach their full potential.
• Training & Support: Conduct engaging training sessions on our products, services, and market trends to empower IBs with knowledge and tools for success.
• Monitoring & Feedback: Utilize reporting tools to monitor IB performance and provide constructive feedback to enhance their results.
• Compliance Assurance: Ensure all IB activities comply with industry regulations, anti-money laundering (AML) standards, and company policies.
• Cross-Department Collaboration: Work closely with internal teams, including marketing, sales, and compliance, to provide cohesive support for IBs.
• Market Analysis: Stay ahead of market trends and competitor activities to keep our IB program competitive and relevant.

What You Bring:

• Language Proficiency: Native fluency in Spanish (both verbal and written) and fluency in English to communicate effectively.
• Educational Background: Bachelor’s degree in Business Administration, Accounting & Finance, Economics, Marketing, or a related field.
• Professional Credentials: Any relevant professional qualifications or certifications are advantageous.
• Experience: Proven track record in IB management, preferably within the FX or iGaming industries.
• Regulatory Insight: Familiarity with LATAM and SA jurisdictions will be considered a strong advantage.
• Market Knowledge: Strong understanding of forex trading, regulations, and market trends.
• Interpersonal Skills: Excellent communication, negotiation, and relationship management skills.
• Adaptability: Ability to thrive in a fast-paced, results-driven environment while maintaining a focus on strategic objectives.

Why You’ll Love This Role:

• Innovative Environment: Join a dynamic and fun workplace with a creative and forward-thinking team that values your contributions.
• Competitive Compensation: Enjoy a competitive salary based on your experience, with additional commission opportunities.
• Health Benefits: Access comprehensive medical insurance to support your well-being.
• Career Growth: Take advantage of professional development opportunities within a company that encourages growth and advancement.
• Key Player Recognition: Be recognized as a vital contributor to our company’s success and growth.
• Regulated Industry: Work with a licensed and regulated financial broker, enhancing your career in the financial services sector.

Join us in shaping the future of financial services while making a significant impact through your expertise and leadership as an Introducing Broker (IB) Manager! #IntroducingBroker #FinancialServices #Limassol

In collaboration we are working with a leading financial services company who are looking to recruit a Portuguese-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Portuguese both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a Arabic-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Arabic both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a German-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in German both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a French-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in French both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in hiring a Dutch-speaking Inside Sales Representative for their Barcelona office. If you’re passionate about sales, customer satisfaction, and eager to work in a vibrant, international setting, this role is calling your name!

Position: Inside Sales Representative
Location: Barcelona, Spain
Employment Type: Full-time
Compensation: Base salary + performance-based bonuses

What You’ll Do:

• Identify & Qualify Leads: Proactively pinpoint decision-makers and potential clients within targeted companies, assessing needs and aligning solutions.
• Drive Profitability: Increase revenue by managing client accounts effectively and focusing on sustainable profitability.
• Pipeline Management: Keep a close eye on the sales pipeline, tracking activities and reporting on progress to ensure targets are met.
• Client Satisfaction: Monitor satisfaction levels and engage with clients to foster strong, lasting relationships.
• Feedback Communication: Collect client feedback and relay insights to relevant teams, ensuring follow-up and seizing new opportunities.
• Prepare Proposals: Develop detailed commercial and technical service proposals that meet client requirements both financially and technically.
• Resolve Inquiries: Act as the main point of contact for incoming client or partner calls, providing solutions and handling inquiries confidently.

What You Bring:

• Language Skills: Native/fluent Dutch and a minimum B2 level in English.
• Sales Expertise: Solid background in B2B sales with a proven track record.
• Technical Skills: Proficiency in Microsoft Office (especially Excel) and CRM software.
• Communication Skills: Excellent written and verbal communication abilities.
• Organizational Ability: Strong organization, handling multiple client needs seamlessly.
• Independent & Team-Oriented: Self-motivated, quick learner who thrives both independently and within a team.
• Work Hours: Monday to Friday, 09:00 - 18:00.

Why Join Us:

• Competitive Pay: A highly competitive remuneration package based on your skills and performance.
• Vibrant Office Culture: Join a dynamic, creative, and supportive team in a positive work atmosphere.
• Relocation Assistance: Support for your transition to Barcelona.
• Career Growth: Access to resources and mentorship to develop your skills and reach your full potential.

Take the next step in your sales career in a role where you can make a difference and enjoy the excitement of Barcelona! #InsideSales #DutchSpeaking #Barcelona

In Collaboration, we are excited to partner with a renowned multinational technology BPO company in hiring a German-speaking Technical Support Advisor in Barcelona. If you’re passionate about IT, enjoy problem-solving, and are motivated to help users succeed, this role in sunny Barcelona might be the perfect next step in your career!

Position: Technical Support Advisor
Location: Barcelona, Spain (On-site)
Employment Type: Full-time

What You’ll Do:

• Deliver 1st-Level IT Support: Provide exceptional support to client employees via phone, email, chat, or self-service portal, ensuring their systems run smoothly.
• Resolve Technical Issues: Troubleshoot user systems and peripherals, diagnosing problems with both software and hardware via phone and remote access.
• Monitor & Manage Requests: Use the client’s ITSM system to categorize, prioritize, and track IT issues and requests, ensuring efficient resolution.
• Knowledge Utilization: Access internal knowledge databases to quickly find solutions and improve the first-contact resolution rate.
• Collaborate for Success: Work closely with the client’s 2nd-level support teams and external service providers to ensure issues are escalated and resolved as needed.

What You Bring:

• Language Skills: Proficient to bilingual level of German, with advanced English skills.
• IT Support Experience: Previous 1st or 2nd level IT support experience, ideally within a large corporate environment.
• Technical Knowledge: Familiarity with Windows 10, Office 365, MS Teams, and general troubleshooting of hardware and software.
• Analytical Skills: Ability to approach complex issues logically and analytically.
• ITSM Experience: Hands-on experience with ITSM systems (ServiceNow preferred) and understanding of ITIL V4 processes is a plus.
• Customer Orientation: Strong sense of responsibility and customer service, with a commitment to supporting user needs effectively.
• Global Team Player: High motivation to work and develop within a collaborative, global team environment.

What’s in It for You:

• Competitive Salary: Based on your skills, experience, and performance.
• Comprehensive Training: Paid training to get you fully prepared for the role and familiar with the company.
• Career Growth: Access to career development programs, specialized courses, and language classes.
• Vibrant Workplace: Join a dynamic and creative team in a positive, friendly atmosphere.
• Supportive Environment: Tools, resources, and mentorship to reach your full potential.
• Flexible Schedule: Work Monday to Sunday, 09:00 - 18:00 (39 hours per week).
• Prime Location: Work in the heart of Barcelona, surrounded by culture, beaches, and endless opportunities.

Ready to advance your career in a supportive, innovative environment while enjoying all that Barcelona has to offer? Apply now to join a team that values your skills and growth! #TechnicalSupportAdvisor #GermanSpeaking #Barcelona

In collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a dynamic Dutch-speaking Account Manager for their Málaga office. Here’s your chance to drive growth, strategize with partners, and make an impact in the tech sales channel—all while enjoying life on the stunning Costa del Sol!

Position: Account Manager
Location: Málaga, Spain
Employment Type: Full-Time
Compensation: Competitive base salary + performance-based bonuses

What You’ll Do:

• Partner Growth: Manage partner performance, monitor forecasting tools, and track pipeline to ensure the profitable closure of deals.
• Strategic Guidance: Cultivate a portfolio of partners to maximize growth, profitability, and loyalty, and strategize ways to close gaps in targets and certifications.
• Sales Enablement: Educate partner sales teams on products and solutions, driving loyalty, and actively leveraging promotions and programs.
• Opportunity Management: Uncover and drive new business and upselling opportunities, support large deals, and oversee marketing plans and ROI with partners.
• Relationship Building: Build rapport with resellers, attend partner events, and identify new channel partners as needed.
• Collaboration: Coordinate with internal resources to boost joint revenue, drive attach rates, and align on best practices.

What You Bring:

• Native/fluent Dutch and fluent English (B2+).
• A minimum of 2 years in technical sales (preferably in a channel environment with experience managing partners/distributors).
• Familiarity with channel programs, CRM systems, and the MS Office suite.
• A customer-focused, solutions-oriented mindset with a knack for problem-solving.
• Excellent communication, negotiation, and presentation skills.
• Goal-oriented, proactive, and driven by success.

Perks of Joining:

• Attractive compensation package based on experience, skills, and performance.
• A creative, positive, and collaborative work atmosphere.
• Relocation support to help you settle in.
• 39-hour workweek, Monday to Friday, 8:30 am - 5:30 pm.

Step into a role where you’ll empower partners, drive revenue, and shape a future in the vibrant city of Málaga! #AccountManager #DutchSpeaking #Malaga

In collaboration, we are thrilled to partner with a leading Outsourcing/BPO company to recruit a dedicated Yoruba-speaking Content Reviewer for their Lisbon office.

Position: Content Reviewer
Location: Lisbon, Portugal
Employment Type: Full-time

Role Overview
As a Content Reviewer, you’ll play a key role in analyzing digital content to provide actionable insights and maintain the integrity of online communities. Working within a dynamic team, you will assess and interpret data trends, identifying potential risks and patterns of misuse. This role requires a deep understanding of global events and their potential impact, so a background in political science, international relations, journalism, or social research is beneficial. With a focus on critical and contextual thinking, you’ll collaborate with leadership to ensure that information is accurately captured and relevant challenges are addressed proactively.

Key Responsibilities

• Analyze digital content, providing thorough insights and identifying emerging trends.
• Monitor global developments for potential effects on clients’ users and platforms.
• Document research processes and collaborate with leadership to address evolving business needs.
• Predict and strategize around patterns and instances of content misuse.

Requirements

• Native-level fluency in Yoruba and proficiency in English (B2).
• Experience or education in relevant fields such as political science or social research.
• Critical thinking, research, and analytical skills, with adaptability to changing demands.
• Eligibility to work in Portugal.

Benefits

• Relocation assistance and temporary accommodation support.
• Renewable contract and private health insurance.
• Opportunity to work in a creative, supportive team environment with guidance for career growth.

Join a motivated team dedicated to creating safer digital spaces and shaping global conversations

Des de la Fundació Pere Tarrés cerquem o una formadora per impartir un taller de Pintura i dibuix a la localitat de Vic

Taller adreçat a adults/es

Objectiu:

Retomar i potenciar velles afeccions
- Fomentar inquietuds artístiques.
- Mantenir i millorar la motricitat fina
- Potenciar la participació i col.laboració en exposicions i intercanvis locals i comarcals
- Promoure un espai de relació amb el grup de manera lúdica

Horaris:

Els dijous de 16:00 a 18:00h

Tens un bon nivell d'anglès? Li vols treure profit?
Estàs de sort, el Programa Speak Up continua!

El Programa Speak Up és un projecte d'acompanyament escolar del Consorci d'Educació de Barcelona que té com a objectiu millorar la competència lingüística oral en anglès de l'alumnat en diferents centres educatius de Barcelona.

A la Fundació Pere Tarrés cerquem monitors/es amb vocació i experiència docent que tinguin motivació per ensenyar.

Les funcions són:

• Fomentar l’ús de l’anglès com a llengua de comunicació a les sessions de treball amb 10 alumnes.
• Controlar l’assistència setmanal de l’alumnat. Fer el seguiment de les tasques que realitzin en l’estona de treball.
• Comunicar-se amb els especialistes d’anglès de l'Institut per tal de conèixer les necessitats de l’alumnat i la seva evolució.
• Mantenir la comunicació periòdica amb el professorat assessor de l’EOI Barcelona Drassanes per tal de seguir el programa d’activitats preparat i fer el seguiment i avaluació de la seva implementació.
• Realitzar els informes de seguiment de l’alumnat i assistir a les reunions de seguiment amb el professorat.
• Participar a les sessions de formació organitzades pel programa.
• Participar a les reunions de coordinació i de preparació d’equip de “great friends” i amb els centres.
• Organitzar els materials i suports didàctics. Organitzar i elaborar materials i activitats en anglès que afavoreixin l’ús oral de la llengua.
• Actuar com a referent lingüístic per a l’alumnat ajudant-lo a reforçar l’oralitat en anglès.
• Oferir suport a la conversa en llengua anglesa reforçant el treball oral realitzat a l’aula.

Condicions:

• Incorporació: Immediata
• Jornada: 8 hores setmanals
• Horari: Dilluns a dijous de 16h a 18h
• Temporalitat: fins a final de curs 24-25.

Si vols ser un/a Great Friend, no dubtis a inscriure't.
We're waiting for you!

Et vas quedar amb ganes de formar part del Projecte Èxit?
No et preocupis, el projecte continua!

El Programa Èxit és un projecte d'acompanyament escolar del Consorci d'Educació de Barcelona que es desenvolupa en diferents centres educatius de Barcelona durant el curs 2023-2024.

A la Fundació Pere Tarrés cerquem monitors/es amb vocació i experiència docent que tinguin motivació per ensenyar.

Les funcions són:

• Ajudar a l’alumnat (grup de 10) a fomentar actituds, hàbits de treball i tècniques d’estudi mitjançant una planificació i uns objectius individualitzats per a cada alumne/a. Alhora acompanyar-los des d’un punt de vista emocional i de proximitat per facilitar la convivència en grup i millora de l’aprenentatge.
• Fomentar l’ús del català com a llengua habitual de comunicació.
• Controlar l’assistència setmanal de l’alumnat.
• Fer el seguiment de les tasques que realitzin en l’estona del reforç escolar.
• Comunicar-se amb els tutors i tutores per tal de conèixer les necessitats individuals de cada alumne/a i la seva evolució.
• Realitzar els informes de seguiment de l’alumnat i assistir a les reunions de seguiment de l’alumnat amb el professorat.
• Participar a les sessions de formació organitzades pel programa.
• Participar a les reunions de coordinació i de preparació d’equip d’amics grans i amb els centres.
• Preparar i organitzar els materials didàctics i de suport.

Condicions:

• Incorporació: Immediata
• Jornada: 8 hores setmanals
• Horari: Dilluns a dijous de 16h a 18h
• Temporalitat: fins a finals de curs 24-25

Si vols ser un/a amic/ga gran, no ho dubtis més, t'estem esperant!

T'apassiona inspirar i educar als més petits? Aquest és el teu lloc, t'estem esperant!

La Fundació Pere Tarrés cerca Monitors/es Infantils per nodrir la nostra borsa de treball per cobrir diferents substitucions a les escoles bressol municipals ubicades a Barcelona.

Seràs una figura clau en el desenvolupament i benestar dels infants!

La teva missió principal serà proporcionar suport educatiu durant activitats d'aprenentatge i joc, ajudant a fomentar habilitats cognitives, socials i emocionals en un ambient segur i acollidor.

Què faràs?

• Suport Educatiu: Facilitar activitats didàctiques i de joc que estimulin el desenvolupament integral dels infants.
• Supervisió i Cura: Garantir la seguretat i el benestar dels infants durant el dinar i el temps de descans.
• Seguiment: Mantenir un diàleg obert i constructiu amb l’equip educatiu, informant sobre el progrés i necessitats dels infants.
• Ambient Segur i Estimulant: Assegurar un espai net, segur i organitzat que afavoreixi l’aprenentatge i la diversió.

Què oferim?

• Horari fixe de dilluns a divendres de 11:30h a 15h
• Possibilitat d'ampliar jornada en horari de matins (8h a 9h) o tardes (15h a 17h)
• Un equip apassionat i col·laboratiu, compromès amb el desenvolupament dels nostres infants!

Uneix-te al nostre equip i marca la diferència a la vida dels més petits!

Why do an intership at Eurofragance?

• In Eurofragance you will be part of the exciting world of smells and fragrances with our Passion, Performance & Entrepreneurship values.
• You will grow and learn in a company in constant growth and expansion.
• You will have the opportunity to develop with top professionals in the sector.
• You will be part of a Global Company with Headquarters in Barcelona and subsidiaries in Dubai, Singapore, Mexico, Turkey and India among others.
• You will practice your language skills in a global and multicultural environment.
• You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.

Enjoy a great work environment in Eurofragance!

At our company, we're committed to creating an inclusive work environment where everyone feels welcome, regardless of their gender, age, sexual orientation, or any other factor. We encourage candidates from all walks of life to apply for this job vacancy, and we extend a particularly warm welcome to those with disabilities.

Mission

Learn how to select candidates that are ideal for the company culture, creating an exceptional candidate experience while knowing all the internal processes relevant to the success of the selection process and the incorporation of the person into the job so that they feel part of the team and adding value as soon as possible.

Functions

Talent management area:

· Learn to manage a selection process and take responsibility for a group (Group of interns): publication of vacancies, screening of CVs, administration of psychometric tests and conducting interviews.

· Learn to generate an excellent candidate experience throughout the selection process.

· Gain experience in defining vacancies with Hiring Managers.

· Know and apply different tools and methodologies for personnel selection (Applicant Tracking System, Agile Selection System, psychometric tests,...)

· Understand and apply the main keys to an incorporation process (On Boarding) through an excellent Hiring Manager who takes into account both professional and emotional aspects so that the person feels part of the team and contributing value as soon as possible.

· Learn to collaborate with projects in the People area such as training actions, Internal Communication or Corporate Wellbeing.

· Learn to contribute your point of view to the rest of the People & Organization team to enrich collective decision-making.

· Participate and propose ideas for the revitalization of the internal communication platform (Engage) with content from the People & Organization area.

Personnel administration area:

· Learn how to manage the hiring process and register employees in the internal system (HRIS)

· Know the importance of keeping the corporate database up to date and put it into practice.

· Learn how to manage and monitor agreements with universities and their extensions.