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Ver ofertas empleo

Ofertas de empleo de departamento de sobremonte

2.045 ofertas de trabajo de departamento de sobremonte


Técnico/a de Calidad
  • Sector construcción|Miranda de Ebro

Colaboramos con una empresa perteneciente al sector de la construcción y comprometida con la innovación y la excelencia en sus proyectos, está en búsqueda de un/a Técnico de Calidad para garantizar que todos los procesos y productos cumplan con los más altos estándares de calidad en sus proyectos de construcción.



La persona seleccionada deberá realizar las siguientes funciones:

  • Implementación y supervisión del Sistema de Gestión de Calidad conforme a la normativa ISO 9001 u otras normativas aplicables al sector construcción.
  • Realización de controles de calidad en las diferentes fases de los proyectos de obra.
  • Asegurar el cumplimiento de las especificaciones técnicas y normativas de los materiales utilizados en las obras.
  • Identificación de no conformidades y propuesta de acciones correctivas y preventivas.
  • Coordinación con otros departamentos y con los responsables de obra para asegurar la calidad en los procesos constructivos.
  • Elaboración de informes y documentación técnica relativa al control de calidad.
  • Gestión de auditorías internas y externas de calidad.
  • Participación en la revisión y mejora continua de los procesos de calidad de la empresa.




  • Incorporación en una empresa sólida y con proyección en el sector de la construcción.
  • Oportunidades de desarrollo profesional y formación continua en calidad.
  • Participación en proyectos innovadores y desafiantes.
  • Buen ambiente de trabajo y posibilidad de crecimiento profesional.
  • Horario de L-V.



Jornada sin especificar
Contrato sin especificar
Salario sin especificar
calidad
Export Manager- Sector Pavimentos
  • Oportunidad de desarrollo comercial en empresa referente|Crecimiento comercial y Carrera interna

Líder en la fabricación de suelos de madera de alta calidad Se encuentra en plena expansión a nivel nacional e internacional. Combinan artesanía tradicional con tecnología avanzada que permite crear suelos duraderos y ecológicos. Sus colecciones son personalizables, lo que les permite atender a un variado tipo de clientes, desde proyectos residenciales de lujo hasta grandes desarrollos comerciales e industriales. Gracias a su enfoque en sostenibilidad y calidad, La empresa trabaja con arquitectos, diseñadores de interiores y promotores de proyectos de alta gama.



  • Desarrollar y ejecutar estrategias de exportación eficaces.
  • Establecer y mantener relaciones sólidas con los clientes internacionales, canal distribución.
  • Colaborar con otros departamentos para garantizar un servicio al cliente excepcional.
  • Analizar y reportar las tendencias del mercado.
  • Gestionar la logística y la documentación de exportación.
  • Cumplir con las regulaciones y normas de exportación internacionales.
  • Participar en ferias y eventos de la industria para promover la empresa y sus productos.
  • Prospección y fidelización de cuentas en mercados internacionales
  • Acostumbrado a comercializar en paises de Europa, Middle East y Asia

  • Oportunidades de desarrollo y crecimiento profesional.
  • Un entorno de trabajo inclusivo y respetuoso.
  • Un papel crucial en una empresa de fabricación industrial en expansión.
  • La oportunidad de trabajar con un equipo de profesionales altamente calificados.
Jornada sin especificar
Contrato sin especificar
Salario sin especificar
comercial
Content Moderator with Slovakian (Thessaloniki)
Wibit Consulting & Services (WibitCS)
Sin especificar
9 de octubre

In collaboration we are working with a BPO with great employee satisfaction ratings to find Slovakian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Review content such as videos, news stories, still pictures, political ads, and social media profiles
  • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
  • Apply a content policy to digital content and execute handling procedures with consistency
  • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
  • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
  • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
  • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

    • Fluent English (C1) and Slovakian (C1), must be able to read and speak the language with an emphasis on great grammar skills
    • Experience in a BPO/contact centre/content moderation is prefered
    • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
    • A high school diploma or equivalent
    • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
    • A high affinity and cultural awareness of political and social situation in the country/region of supported language
    • Ability to pass a Criminal background check

    OFFER:

    • Excellent remuneration package based on experience, skills and performance
    • Shifts within 24/7 hours of operation
    • Relocation support
    • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
    • A dynamic and creative team with a positive and friendly atmosphere
    • Good work environment - the employer can show off great reviews from their employees
    • Guidance and tools to reach your full potential
    • Private health and life insurance
      • €85 monthly meal vouchers.
    • €65 monthly transport allowance
    • Relocation support (flight & hotel) from Athens and other regions of Greece, including islands


    Departamento: Information & Technology
    Jornada sin especificar
    Otros contratos
    Salario sin especificar
    marketing
    Content Moderator with Ukrainian (Thessaloniki)
    Wibit Consulting & Services (WibitCS)
    Sin especificar
    9 de octubre

    In collaboration we are working with a BPO with great employee satisfaction ratings to find Ukrainian-speaking Content Moderators.

    Location: Thessaloniki, Greece

    Work Model: On-site

    Employment type: Full-time

    DUTIES AND RESPONSIBILITIES:

    • Review content such as videos, news stories, still pictures, political ads, and social media profiles
    • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
    • Apply a content policy to digital content and execute handling procedures with consistency
    • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
    • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
    • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
    • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

    REQUIREMENTS:

      • Fluent English (C1) and Ukrainian (C1), must be able to read and speak the language with an emphasis on great grammar skills
      • Experience in a BPO/contact centre/content moderation is prefered
      • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
      • A high school diploma or equivalent
      • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
      • A high affinity and cultural awareness of political and social situation in the country/region of supported language
      • Ability to pass a Criminal background check

      OFFER:

      • Excellent remuneration package based on experience, skills and performance
      • Shifts within 24/7 hours of operation
      • Relocation support
      • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
      • A dynamic and creative team with positive and friendly atmosphere
      • Good work environment - the employer can show off great reviews from their employees
      • Guidance and tools to reach your full potential
      • Private health and life insurance
        • €85 monthly meal vouchers
      • €65 monthly transport allowance
      • Relocation support from Athens and other regions of Greece, including islands


      Departamento: Information & Technology
      Jornada sin especificar
      Otros contratos
      Salario sin especificar
      marketing
      Content Moderator with Norwegian (Thessaloniki)
      Wibit Consulting & Services (WibitCS)
      Sin especificar
      9 de octubre

      In collaboration we are working with a BPO with great employee satisfaction ratings to find Norwegian-speaking Content Moderators.

      Location: Thessaloniki, Greece

      Work Model: On-site

      Employment type: Full-time

      DUTIES AND RESPONSIBILITIES:

      • Review content such as videos, news stories, still pictures, political ads, and social media profiles
      • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
      • Apply a content policy to digital content and execute handling procedures with consistency
      • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
      • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
      • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
      • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

      REQUIREMENTS:

        • Fluent English (C1) and Norwegian (C1), must be able to read and speak the language with an emphasis on great grammar skills
        • Experience in a BPO/contact centre/content moderation is prefered
        • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
        • A high school diploma or equivalent
        • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
        • A high affinity and cultural awareness of political and social situation in the country/region of supported language
        • Ability to pass a Criminal background check

        OFFER:

        • Excellent remuneration package based on experience, skills and performance
        • Shifts within 24/7 hours of operation
        • Relocation support
        • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
        • A dynamic and creative team with positive and friendly atmosphere
        • Good work environment - the employer can show off great reviews from their employees
        • Guidance and tools to reach your full potential
        • Private health and life insurance
          • €85 monthly meal vouchers.
        • €65 monthly transport allowance
        • Relocation support from Athens and other regions of Greece, including islands


        Departamento: Information & Technology
        Jornada sin especificar
        Otros contratos
        Salario sin especificar
        marketing
        Content Moderator with Bulgarian (Thessaloniki)
        Wibit Consulting & Services (WibitCS)
        Sin especificar
        9 de octubre

        In collaboration we are working with a BPO with great employee satisfaction ratings to find Bulgarian-speaking Content Moderators.

        Location: Thessaloniki, Greece

        Work Model: On-site

        Employment type: Full-time

        DUTIES AND RESPONSIBILITIES:

        • Review content such as videos, news stories, still pictures, political ads, and social media profiles
        • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
        • Apply a content policy to digital content and execute handling procedures with consistency
        • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
        • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
        • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
        • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

        REQUIREMENTS:

          • Fluent English (C1) and Bulgarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
          • Experience in a BPO/contact centre/content moderation is prefered
          • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
          • A high school diploma or equivalent
          • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
          • A high affinity and cultural awareness of political and social situation in the country/region of supported language
          • Ability to pass a Criminal background check

          OFFER:

          • Excellent remuneration package based on experience, skills and performance
          • Shifts within 24/7 hours of operation
          • Relocation support
          • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
          • A dynamic and creative team with positive and friendly atmosphere
          • Good work environment - the employer can show off great reviews from their employees
          • Guidance and tools to reach your full potential
          • Private health and life insurance
            • €85 monthly meal vouchers
          • Relocation support from Athens and other regions of Greece, including islands


          Departamento: Information & Technology
          Jornada sin especificar
          Otros contratos
          Salario sin especificar
          marketing
          Content Moderator with Hungarian (Thessaloniki)
          Wibit Consulting & Services (WibitCS)
          Sin especificar
          9 de octubre

          In collaboration we are working with a BPO with great employee satisfaction ratings to find Hungarian-speaking Content Moderators.

          Location: Thessaloniki, Greece

          Work Model: On-site

          Employment type: Full-time.

          DUTIES AND RESPONSIBILITIES:

          • Review content such as videos, news stories, still pictures, political ads, and social media profiles
          • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
          • Apply a content policy to digital content and execute handling procedures with consistency
          • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
          • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
          • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
          • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

          REQUIREMENTS:

            • Fluent English (C1) and Hungarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
            • Experience in a BPO/contact centre/content moderation this or last year
            • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
            • A high school diploma or equivalent
            • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
            • A high affinity and cultural awareness of political and social situation in the country/region of supported language
            • Ability to pass a Criminal background check

            OFFER:

            • Excellent remuneration package based on experience, skills and performance
            • Shifts within 24/7 hours of operation
            • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
            • A dynamic and creative team with positive and friendly atmosphere
            • Good work environment - the employer can show off great reviews from their employees
            • Guidance and tools to reach your full potential


            Departamento: Information & Technology
            Jornada sin especificar
            Otros contratos
            Salario sin especificar
            marketing
            Content Moderator with Hebrew (Thessaloniki)
            Wibit Consulting & Services (WibitCS)
            Sin especificar
            9 de octubre

            In collaboration we are working with a BPO with great employee satisfaction ratings to find Hebrew-speaking Content Moderators.

            Location: Thessaloniki, Greece

            Work Model: On-site

            Employment type: Full-time

            DUTIES AND RESPONSIBILITIES:

            • Review content such as videos, news stories, still pictures, political ads, and social media profiles
            • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
            • Apply a content policy to digital content and execute handling procedures with consistency
            • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
            • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
            • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
            • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

            REQUIREMENTS:

              • Fluent English (C1) and Hebrew (C1), must be able to read and speak the language with an emphasis on great grammar skills
              • Experience in a BPO/contact centre/content moderation is prefered
              • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
              • A high school diploma or equivalent
              • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
              • A high affinity and cultural awareness of political and social situation in the country/region of supported language
              • Ability to pass a Criminal background check

              OFFER:

              • Excellent remuneration package based on experience, skills and performance
              • Shifts within 24/7 hours of operation
              • Relocation support
              • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
              • A dynamic and creative team with positive and friendly atmosphere
              • Good work environment - the employer can show off great reviews from their employees
              • Guidance and tools to reach your full potential
              • Private health and life insurance
                • €85 monthly meal vouchers
              • Relocation support from Athens and other regions of Greece, including islands


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              marketing
              Customer Support Agent with Italian (Lisbon)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.

              Location: Lisbon, Portugal

              Employment type: Full-time

              Remuneration: Base salary.

              DUTIES AND RESPONSIBILITIES:

              • Assist creators of a video content platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)
              • Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
              • Use cheat sheets, guides and protocols provided during the training
              • Ensure customer satisfaction and provide professional customer support
              • Identify when the issue should be re-assigned to another department
              • Collaborate with other agents or teams in case of more complex cases
              • Document each action taken in a CRM system in detail.

              REQUIREMENTS:

              • Native/fluent in Italian, both oral and written. Fluent in English (at least B2 level)
              • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users ?
              • A resourceful and stress-resilient personality that can adapt and remain calm in all situations
              • Good listening skills and ability to empathize with others
              • Ability to solve issues in a timely manner
              • Ability to work independently while being a team player at the same time
              • Ability to cover shift rotation and be on time at the office.

              BENEFITS:

              • Excellent remuneration package based on experience, skills and performance
              • Be part of a dynamic and creative team with a positive and friendly atmosphere
              • Guidance and tools to reach your full potential
              • Meal allowance
              • Private health insurance
              • Yearly performance bonus
              • Relocation allowance and assistance.


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              atencion-cliente
              Responsable de Compras

              En Tecnalia queremos incorporar a un/una Responsable del Área de Compras, para que forme parte del equipo que se integra en el Departamento Financiero.

              Se trata de un/a aliado/a estratégico/a para la Dirección Financiera; debe alinear las estrategias y necesidades del negocio con las estrategias y operativa financieras de la empresa. Así mismo, debe contribuir activamente a la descarbonización de nuestras operaciones y al cumplimiento de nuestros objetivos de sostenibilidad.

              Si eres una persona proactiva, autónoma, responsable, resolutiva, con capacidad de adaptación a nuevos retos y te gusta el trabajo en equipo. ¡Sigue leyendo!

              Qué harás:

              • Gestionarás el proceso de compras asegurando la eficiencia del mismo, no sólo en materia de coste y plazos sino también en los relativo a nuestros objetivos de descarbonización.
              • Negociarás contratos y acuerdos con proveedores para obtener las mejores condiciones en términos de precio, calidad, plazos de entrega y sostenibilidad.
              • Colaborarás de manera efectiva con las Unidades de Negocio y otras áreas corporativas para garantizar la provisión oportuna de suministros, materiales y servicios según las necesidades internas.
              • Definirás e implementarás políticas y procedimientos relacionados con el proceso de compras, asegurando su correcto despliegue en toda la organización.
              • Liderarás un equipo de personas siendo la persona responsable de la gestión de las mismas.
              • Formarás parte del equipo que alinea las estrategias del negocio con las estrategias y operativas financieras.

              Qué te ofrecemos:

              • Incorporación con contrato indefinido.
              • Integrarte en TECNALIA que es el mayor centro de investigación aplicada y desarrollo tecnológico de España, un referente en Europa.
              • Uniéndote a nuestro equipo tendrás la oportunidad de aprender y mejorar profesionalmente.
              • Dispondrás de medidas de conciliación de tu vida personal y profesional.
              • Te integrarás en un equipo altamente cualificado y trabajarás en un ambiente multicultural, multidisciplinar, dinámico y enriquecedor.

              Jornada completa
              Otros contratos
              Salario sin especificar
              compras
              Tecnico Mantenimiento Hotel 3* - León

              Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad

               

               

               

              Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites.

               

              Actualmente, nuestro portofolio cuenta con más de 250 hoteles con presencia en más de 18 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped.

               

              Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros.

               

               

               

              ¿Quieres unirte a la Industria de la felicidad?

               

               

              Buscamos un/a Técnico/a de Mantenimiento para uno de nuestros Hoteles 3* ubicado en León.

               

               

               

               

              ¿De qué serás responsable?

               

               

              - Identificar todos los equipos sujetos a mantenimiento.

               

              - Verificar y ejecutar el plan de mantenimiento preventivo y correctivo.

               

              - Inspeccionar el estado de las instalaciones, maquinaria y equipos.

               

              - Contactar y supervisar los servicios de mantenimiento subcontratados y el desarrollo de las inspecciones reglamentarias.

               

              - Ejecución de reparaciones básicas de mantenimiento corriente del edificio en coordinación con las necesidades transmitidas por los demás departamentos del hotel, así como de acuerdo con las necesidades encontradas tras la ejecución de los planes de mantenimiento preventivo.

               

              - Mantener informado a Dirección y al responsable de Mantenimiento de Zona sobre el estado de las instalaciones y maquinarias, del comportamiento de proveedores y empresas de mantenimiento subcontratadas.

               

               

               

               

              ¿Qué buscamos?:

               

               

              - Conocimientos en fontanería general del edificio, instalaciones eléctricas, instalaciones de Protección Contra Incendios, detección de averías, instalaciones de climatización y producción de Agua Caliente Sanitaria.

               

              - Muy importantes conocimientos sobre control y prevención de legionela. (instalaciones con SPA y piscinas)

               

              - Habilidades en mantenimiento generalista (carpintería, albañilería, electricidad, fontanería, pequeñas labores de jardinería etc.)

               

              - Experiencia previa en mantenimiento de Hoteles o grandes edificaciones.

               

              - Buscamos a una persona dinámica, con la suficiente autonomía como para gestionar el departamento de mantenimiento de su hotel, con capacidad de aprendizaje y adaptación y orientado al servicio y a la disponibilidad.

               

               

               

               

              ¿Qué ofrecemos?

               

               

              En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo.

               

              Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios:

               

              - 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares.

               

              - Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector.

               

              - Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc)

               

              - Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis.

               

               

               

              Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. 

              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              mantenimiento
              Preparador/a de comandas MERCABARNA (Lunes-Viernes)

              En sorli buscamos a personas entusiastas, motivadas y capaces de asumir responsabilidades.

              Tendrás la oportunidad de trabajar, formarte y crecer a nivel personal y profesional en un entorno dinámico y en una empresa que apuesta por las personas.

              Buscamos personas para trabajar en nuestro departamento logistico en Mercarbarna realizando funciones de preparación de pedidos en horario de lunes a viernes.

              Ofrecemos:

              • Contrato por empresa
              • Jornadas de lunes a viernes
                • Turno mañana: de 6:00 a 14:00
                • Turno de tarde: de 14:00 a 22:00
              • Jornada completa 40 horas semanales.
              • Empresa sólida, con años de historia y en constante crecimiento.
              • Beneficios sociales: Descuentos en compras y en instalaciones Sorli (supermercados, centro comercial, hotel y gimnasios), póliza de salud y diferentes descuentos y promociones en espectáculos y comercios al formar parte del club Sorli.
              Jornada completa
              Otros contratos
              Salario sin especificar
              carretillero, mozo
              Prácticas en el departamento de comercial - Madrid

               

              Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad 

               

              Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. 

               

              Actualmente, nuestro portofolio cuenta con más de 250 hoteles con presencia en más de 18 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. 

               

              Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros.? 

               

              ¿Quieres unirte a la Industria de la felicidad? 

               

              Buscamos un: Becario/a en el Departamento de Comercial para la oficina de Madrid. 

               

              ¿De qué serás responsable? 

              • Elaboración y análisis de informes comerciales 

              • Actividades administrativas del departamento comercial 

              • Acuerdos con multinacionales 

              • Implementar y mantener controles internos efectivos para garantizar la integridad de la información financiera. 

              •  Análisis de rentabilidad. 

               

              ¿Qué buscamos? 

               

              Formación en Turismo, ADE o similares 

              Interés por el turismo y capacidad analítica 

              Inglés con nivel alto 

              Valorable tercer idioma 

               

              ¿Qué ofrecemos? 

               

              Además, al formar parte de Grupo Hotusa podrás disfrutar de los siguientes beneficios: 

              50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. 

              Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. 

              Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) 

              Disfrutar de noches de hotel gratis: con el Programa de referenciados de Grupo Hotusa, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. 

              Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. 

               

               

               

               

              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              comercial
              TÉCNICO/A DE CALIDAD - INDUSTRIA ALIMENTARIA

              Desde Marlex estamos colaborando con importante empresa referente en la industria cárnica líder en la comercialización de productos frescos y semielaborados. Precisa incorporar un/a Ténico/a de Calidad para su sede ubicada en Casarubios del Monte.

              ¿Cuál será tu misión en la empresa?

              Incorporandote en el departamento de calidad, tus responsabilidades principales serán:

              • Establecer y mantener sistemas de gestión de calidad, como IFS / ISO, para garantizar la consistencia en los procesos y los productos.
              • Supervisar y asegurar la implementación de controles de calidad durante todas las etapas de producción.
              • Mantener registros y documentación relacionada con la calidad y seguridad alimentaria, en base a normativas vigentes y las auditorías pertinentes.
              • Investigar y gestionar cualquier no conformidad o incidente de calidad.
              • Implementar mejorar basadas en los resultados de las evaluaciones y auditorías.
              • Proporcionar capacitación continua al personal en temas relacionados con calidad, buenas prácticas y procedimientos de seguridad alimentaria.
              • Involucrarse en el proceso productivo de la planta y mejora continiua de los mismos.

              Al perfil seleccionado se le ofrece...

              • Proyecto profesional estable en empresa referente dentro de importante holding empresarial referente en la industria cárnica.
              • Horario laboral flexible, de lunes a viernes de 8-9h a 17-18h.
              • Retribución salarial según el perfil profesional, competencias y experiencia.
              • Promover una cultura y educación en calidad y normativa a los profesionales de producción, siendo figura de referencia en lo referido a la calidad.
              Jornada completa
              Contrato indefinido
              Salario sin especificar
              calidad
              Gaming Presenter with Indonesian (Bucharest)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a leading B2B solution provider who are looking to recruit Indonesian speaking Game Presenters for their Gaming studios in Bucharest, Romania

              Location: Bucharest, Romania

              Employment type: Full-time

              Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

              DUTIES AND RESPONSIBILITIES:

              • Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
              • Interact with, and provide an engaging and rewarding experience for live players
              • Provide an excellent service to the clients
              • Maintain the highest professional standards.

              REQUIREMENTS:

              • Native/fluent in Indonesian, both oral and written. Fluent in English
              • Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
              • Have a strong work ethic, be open to learning new things
              • A desire to provide exceptional customer service
              • Excellent communication skills
              • Positive, pro-active approach to work, with a flexible can-do attitude
              • A sense of responsibility and aspire to be the best at what you do
              • The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
              • To be an entertainer at heart
              • Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
              • Previous international experience with a right to work in the EU is a plus but not necessary.

              BENEFITS:

              • Excellent remuneration package based on experience, skills, and performance
              • Be part of a dynamic international team with positive and friendly atmosphere
              • Guidance and tools to reach your full potential
              • Paid training
              • Performance bonuses
              • Free night shift taxi service to and from the studio
              • Free gym membership
              • Relocation support.


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              atencion-cliente
              Customer Success Officer with German (Limassol)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a multinational financial services company specializing in online trading that is seeking to onboard a Customer Success Officer (German Speaking) to join their team.


              Location: Cyprus, Limassol

              Work model: on site

              Employment type: Full-time

              Remuneration: Base salary quarterly Bonuses, depending on experience.

              DUTIES AND RESPONSIBILITIES:

              • Assist clients worldwide through live support and handle customer requests through chats and emails in different languages
              • Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records
              • Demonstrate impeccable telephone etiquette and management
              • Handle back office queries
              • Support clients with technical and troubleshooting issues
              • Report to the management
              • Deal with all departments to resolve issues
              • Provide support and troubleshooting on Libertex and MT4 Trading Platforms
              • Liaise with the Compliance Officer regarding complaints and approval of accounts
              • Provide all relevant information to clients regarding documents and materials for becoming a client
              • Handling client inquiries appropriately and ensuring that high-level service is provided
              • Promoting available products and services to clients
              • Developing and maintaining excellent relationships with prospective and existing clients
              • Contributing to team effort by achieving targeted results
              • Assist with other duties as needed from time to time

              REQUIREMENTS:

              • Degree in Business Studies or any other related field
              • Previous experience in a similar position will be considered as a major advantage
              • Excellent command of the German and English language is a must. Knowledge of any other languages will be considered as an advantage
              • Excellent spoken and written communication skills
              • Ability to work efficiently under pressure
              • Excellent computer skills (Microsoft Excel and Word)
              • Knowledge of MetaTrader platforms will be considered as an advantage
              • Ability to work rotational shifts from 09:00 to 18:00, 10:00 to 19:00, and 12:00 to 21:00, Monday to Friday

              BENEFITS:

              • 24 working days annual leave
              • Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
              • Udemy Business unlimited membership
              • Company discount card with access to various goods and services
              • Corporate events and team-building activities
              • Professional and personal development opportunities in a fast-growing environment


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              atencion-cliente
              Game presenter and shuffler with Italian (Bucharest)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a leading B2B solution provider who are looking to recruit Italian-speaking Game Presenters for their Gaming studios in Bucharest, Romania

              Location: Bucharest, Romania

              Employment type: Full-time

              Remuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation)

              DUTIES AND RESPONSIBILITIES:

              • To be “the face” of the company delivering expert knowledge and superior gaming quality
              • To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
              • To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
              • The ability to engage players
              • To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
              • To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

              REQUIREMENTS:

              • Native/fluent in Italian (C2), both oral and written. Fluent in English (C1)
              • Exceptional presenting skills
              • An enthusiastic and positive attitude with an outgoing personality
              • Must be able to maintain high energy levels for the duration of games that require a more animated performance
              • Flexibility of working hours and the ability to commit to a 24/7 service pattern
              • Must be reliable and have good attendance and timekeeping records
              • Attention to detail and excellent people skills are essential as this is a customer-facing role
              • Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

              BENEFITS:

              • Excellent remuneration package based on experience, skills, and performance
              • Be part of a dynamic international team with a positive and friendly atmosphere
              • Guidance and tools to reach your full potential
              • Paid training
              • Performance bonuses
              • Private health insurance
              • Free night-shift taxi service to and from the studio
              • Free gym membership
              • Relocation support.


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              marketing
              Customer Sales & Support Agent with Slovenian (Paphos)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Slovenian for their Paphos office.


              Location: Paphos, Cyprus

              Employment type: Full-time

              Remuneration: Base salary + commission.

              DUTIES AND RESPONSIBILITIES:

              • Promote the company's products and service
              • Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
              • Increase chances of future sales
              • Ensure clients receive the highest level of service at any moment given
              • Assist customers via phone, email, and chat, providing detailed product information and resolving issues
              • Meet and exceed sales targets and goals
              • Collaborate with team members to achieve sales objectives
              • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

              REQUIREMENTS:

              • Proficiency in Slovenian. B2 level in English (and higher)
              • Secondary education with a school-leaving examination or higher
              • Hardworking, independent, and resilient
              • Fast learner with a motivated, target-driven mindset
              • Excellent communication and interpersonal skills
              • No prior experience required; comprehensive on-site training provided
              • Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

                  BENEFITS:

                  • Excellent remuneration package based on experience, skills, and performance
                  • A dynamic international team with a positive and friendly atmosphere
                  • Guidance and tools to reach your full potential
                  • Join a supportive and energetic team in client’s Paphos office
                  • Relocation Package: Extensive package including flight expenses and paid accommodation
                  • Additional bonuses for hard work and dedication
                  • Enjoy hours that fit your lifestyle
                  • Opportunities for advancement within the company
                  • Participate in events that foster a fun and friendly work environment
                  • And many others!


                  Departamento: Information & Technology
                  Jornada sin especificar
                  Otros contratos
                  Salario sin especificar
                  atencion-cliente
                  Customer Care Specialist with German (Ljubljana)
                  Wibit Consulting & Services (WibitCS)
                  Sin especificar
                  8 de octubre

                  In collaboratie we are working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. The successful candidates would support customers of financial services company.

                  Location: Remote/work from home in Slovenia

                  Employment type: Full-time

                  DUTIES AND RESPONSIBILITIES:

                  • Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
                  • Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
                  • Navigate internal and external documentation and resources to provide world-class service
                  • Identify and escalate priority or unresolved issues to appropriate internal teams
                  • Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures
                  • Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues
                  • Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client
                  • Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service
                  • Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere.

                    REQUIREMENTS:

                    • System knowledge:
                    • Very good user knowledge of common PC applications
                    • Communicative knowledge / social skills / soft skills: Very good knowledge of German (at least C1 level);
                    • Good ability to express yourself verbally and in writing in German
                    • Flexibility, friendliness, resilience, independence, reliability
                    • Skilled conversation skills, linguistic fluency, and understandable pronunciation in German
                    • Good communication and teamwork skills
                    • Expertise: Basic credit card-specific knowledge desirable

                      OFFER:

                      • Excellent remuneration package based on experience, skills and performance
                      • Indefinite contract
                      • Private health and life insurance
                      • Fully remote work from Slovenia
                      • A dynamic and creative team with a positive and friendly atmosphere
                      • Good work environment - the employer can show off great reviews from their employees
                      • Guidance and tools to reach your full potential.


                      Departamento: Information & Technology
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      atencion-cliente
                      Content Moderator with Hebrew (Lisbon)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                      Location: Lisbon, Portugal (client willing to consider remote work as well)

                      Employment type: Full-time

                      Remuneration: Base salary.

                      DUTIES AND RESPONSIBILITIES:

                      • Review user-generated video content for an online platform
                      • Delete and block content according to the policies, as well as filter, organise, and evaluate it.

                      REQUIREMENTS:

                      • Native/fluent in Hebrew, both oral and written
                      • Upper-intermediate level of English (B2)
                      • Computer literate with the ability to adopt new knowledge quickly
                      • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                      • Strong critical and contextual thinking skills
                      • Ability to work in a fast-paced environment with high volumes and changing demands
                      • Ability to work independently, with minimal supervision, and as a part of the team.

                      OFFER:

                      • Affordable accomodation in single rooms in shared apartments provided by the employer
                      • Sponsored yearly flight back home and return of flight costs to Portugal
                      • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                      • Health insurance
                      • Cafeteria on site
                      • 3 week training partially compensated by the employer
                      • Holiday of 22 days per year
                      • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                      • Guidance and tools to reach your full potential.


                      Departamento: Information & Technology
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      marketing
                      Content Moderator with Hebrew (Lisbon)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                      Location: Lisbon, Portugal (client willing to consider remote work as well)

                      Employment type: Full-time

                      Remuneration: Base salary

                      DUTIES AND RESPONSIBILITIES:

                      • Review user-generated live video content for an online platform
                      • Ensure that minors under the age of admission are not making use of the Livestream function
                      • Delete and block content according to the policies, as well as filter, organise, and evaluate it

                      REQUIREMENTS:

                      • Native/fluent in Hebrew, both oral and written
                      • Upper-intermediate level of English (B2)
                      • Computer literate with the ability to adopt new knowledge quickly
                      • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                      • Strong critical and contextual thinking skills
                      • Ability to work in a fast-paced environment with high volumes and changing demands
                      • Ability to work independently, with minimal supervision, and as a part of the team

                      OFFER:

                      • Affordable accomodation in single rooms in shared apartments provided by the employer
                      • Sponsored yearly flight back home and return of flight costs to Portugal
                      • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                      • Health insurance
                      • Cafeteria on site
                      • 3 week training partially compensated by the employer
                      • Holiday of 22 days per year
                      • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                      • Guidance and tools to reach your full potential


                      Departamento: Information & Technology
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      marketing
                      Content Moderator with Hebrew (Lisbon)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

                      Location: Lisbon, Portugal

                      Work model: on-site

                      Employment type: Full-time

                      Remuneration: Base salary

                      DUTIES AND RESPONSIBILITIES:

                      • Review Ads for an online platform
                      • Delete and block content according to the policies, as well as filter, organise, and evaluate it

                      REQUIREMENTS:

                      • Native/fluent in Hebrew, both oral and written
                      • Upper-intermediate level of English (B2)
                      • No resident card required - Israeli citizens with a Job Seeker visa which they managed to obtain by themselves are accepted
                      • Computer literate with the ability to adopt new knowledge quickly
                      • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
                      • Strong critical and contextual thinking skills
                      • Ability to work in a fast-paced environment with high volumes and changing demands
                      • Ability to work independently, with minimal supervision, and as a part of the team

                      OFFER:

                      • Affordable accomodation in single rooms in shared apartments provided by the employer
                      • Sponsored yearly flight back home and return of flight costs to Portugal
                      • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
                      • Health insurance
                      • Cafeteria on site
                      • 2 week training partially compensated by the employer
                      • Holiday of 22 days per year
                      • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
                      • Guidance and tools to reach your full potential


                      Departamento: Information & Technology
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      marketing
                      Overseas Sales General Manager with Chinese (Beijing)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      We are seeking a highly driven and entrepreneurial Overseas Sales General Manager with Chinese to lead our energy storage product market expansion. The successful candidate will develop and execute global sales strategies, build a high-performance sales team, and drive revenue growth in key international markets.

                      Location: Global (Based in China or International)

                      Job Description:

                      Key Responsibilities:

                      - Lead and manage the company’s overseas marketing and sales efforts, setting annual performance targets and creating business plans to meet those goals.

                      - Analyze global market trends and implement strategies to expand the company’s presence in the energy storage market.

                      - Build and manage the sales department, focusing on recruitment, training, and team development.

                      - Maintain and improve customer relationships, identify customer needs, and enhance service offerings to improve satisfaction.

                      - Oversee cost and profit management for the sales department, ensuring alignment with business goals.

                      Requirements:

                      - Bachelor’s degree or above.

                      - Strong analytical, organizational, and problem-solving skills.

                      - Proven experience in team building, leadership, and managing high-pressure environments.

                      - Excellent communication and negotiation skills, with a strong sense of insight.

                      - Driven with a focus on results and a strong work ethic.

                      Preferred Experience:

                      - Experience with major companies in the energy storage sector, such as Tesla Energy, LG Energy Solution, BYD, Sonnen, or Fluence.

                      Candidate Profile:

                      - Chinese native/Fluent speaking person with entrepreneurial spirit with a focus on achieving sales targets.

                      - Proven ability to build and manage a team from scratch.

                      - Highly organized, detail-oriented, and able to manage high-pressure environments and demanding targets.

                      - Strong interpersonal and negotiation skills, with the ability to communicate effectively across different markets.

                      Join us in driving global expansion in the energy storage industry. This is an exciting opportunity to shape the future of energy solutions!



                      Departamento: Sales
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      comercial
                      Recruitment and Employer Brand Manager with Chinese (Dubai)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      In collaboration we are seeking a Chinese-speaking Recruitment and Employer Brand Manager to lead recruitment efforts and employer branding initiatives for our Dubai-based operations. The ideal candidate will develop and implement strategies to attract top talent, enhance the company’s reputation in the Middle Eastern market, and ensure seamless recruitment processes.

                      Location: Dubai, UAE

                      Key Responsibilities:

                      - Develop and implement recruitment strategies to attract top talent for Dubai operations.

                      - Manage employer branding initiatives to strengthen the company’s reputation as an employer of choice in the Middle East.

                      - Collaborate with various departments to identify staffing needs and create job descriptions that align with company goals.

                      - Oversee the entire recruitment process, including sourcing, interviewing, and onboarding.

                      - Monitor and analyze recruitment metrics, making data-driven improvements to strategies.

                      - Build and maintain relationships with external recruitment agencies and partners.

                      Requirements:

                      - Experience in **recruitment and employer branding** preferred.

                      - Strong communication and interpersonal skills.

                      - Ability to work independently in a fast-paced environment.

                      - Proficiency in Chinese and English; Arabic is a plus.

                      - Familiarity with the retail and consumer goods industry in the Middle East is an advantage.

                      Key Skills:

                      - Recruitment and Employer Branding experience.

                      - Strong communication skills to manage relationships with candidates, internal teams, and external partners.

                      - Knowledge of the Middle Eastern market and industry trends.

                      Candidate Profile:

                      - Organized, proactive, and able to multitask.

                      - Adaptable to changing environments and able to solve problems independently.

                      - Eager to enhance the company’s market presence through effective recruitment and branding efforts.

                      This role offers an exciting opportunity to shape the talent acquisition landscape for a growing organization in the Middle Eastern market. Apply today!



                      Departamento: Human resources & Staffing
                      Jornada sin especificar
                      Otros contratos
                      Salario sin especificar
                      rrhh
                      Customer Support Agent with Finnish or Swedish (full-time or part-time) (Riga)
                      Wibit Consulting & Services (WibitCS)
                      Sin especificar
                      8 de octubre

                      In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

                      Work model: On-site

                      Location: Riga, Latvia

                      Employment type: Full-time or part-time (minimum 20 hours a week)

                       

                      DUTIES AND RESPONSIBILITIES:

                      • Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
                      • Record case resolutions in the contact center tool based on client communication
                      • Ensure that cases are resolved within the case life cycle
                      • Escalate priority issues per client specifications to the immediate lead if applicable
                      • Work independently and within a team
                      • Communicate well with internal and external contacts
                      • Provide exemplary customer experience
                      • Meet quality standards on all handled contacts
                      • Follow the schedule of work days and hours, be ready to start working on time
                      • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
                      • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
                      • Attend trainings

                           

                          REQUIREMENTS:

                          • Proficient Finnish or Swedish (C1) and fluent in English (B1+) language, both verbal and written
                          • Previous experience in an outsourced customer service environment is nice to have
                          • Willingness to relocate to Riga or already residing there
                          • EU citizenship or valid work permit for Latvia
                          • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
                          • Optimistic, friendly, positive, and self-motivated personality
                          • Ability to work in team
                          • Service-oriented profile and with a focus on problem solving
                          • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
                          • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

                           

                          OFFER:

                          • Paid startup training and professional development sessions
                          • Shifts within the line operating hours 9 - 18 from Monday to Friday
                          • Relocation support
                          • A dynamic and diverse job in a pleasant and modern environment
                          • Opportunities for personal and professional development
                          • Team-building activities


                          Departamento: Information & Technology
                          Jornada sin especificar
                          Otros contratos
                          Salario sin especificar
                          atencion-cliente