Ofertas de empleo de grow up in company

WHATS UP! "Living English"

A company specialising in teaching English as a second language in the process of expansion, with 26 centres in Spain (Barcelona, ??Madrid, Valencia, Bilbao, Badalona, ??Hospitalet, Sabadell, Terrassa, Girona and Barakaldo) is looking for a HEAD OF STUDIES for a brand new academy in Malaga! (Armengual de la Mota 37 · Metro Guadalmedina)

Starting at the end of December.

Visit our website: www.whatsup.es

The Head of Studies manages the didactic team, plans class scheduling, and sets the tone for the highly social environment which characterises our centres.

KEY RESPONSABILITIES

1. Manage, train, support and supervise the didactic team; to ensure the professional growth of teaching staff;
2. Schedule time-tables in response to the demand for classes detected in your centre;
3. Teach classes, depending on staff levels in your centre and substitute/find a substitution to cover classes when a teacher is ill/on sick leave;
4. Quality control through ongoing training, weekly staff meetings with the didactic team, class observations and staff appraisals;
5. Liaison with consultants and create good rapport with the students, to receive feedback about classes and teacher performance and solve any problems related to change of level/e-campus/class times/complaints;
6. Coordinate teacher holidays/Saturday rotas/school bank holidays;
7. Quality control through ongoing training, weekly staff meetings with the didactic team, class observations and staff appraisals;
8. Coordination and weekly meetings with management on various aspects (Director/Didactic Service Manager/Centre Manager);
9. Liason with consultants and create good rapport with the students, to receive feedback about classes and teacher performance and solve any problems related to change of level/e-campus/class times/complaints;
10. Promote the Have Fun Open Activities (events) that the school organises and ensure that the didactic staff is prepared for the events.

• Satellites company|Growing company

Satellite manufacturing company with one of its offices located in el Baix Llobregat (Barcelona). Looking for a Satellite Operations Engineer junior.

The Satellite Operations Engineer junior duties include:

• Execute planned tasks for LEO satellite operations from the SOC in a shift environment
• Coordinate with the satellite and the ground network to configure ground equipment to execute scheduled satellite contacts (pre-pass, pass, and post-pass)
• Execute satellite procedures and upload satellite commands according to contact planning schedule and verify satellite response
• Monitor and process satellite telemetry data and monitor satellite subsystem state of health
• Maintain situational awareness of satellite and ground station configuration and status
• Respond to satellite, ground systems and network alarms
• Provide triage support to satellite and ground system anomalies, collect data, call in engineers and support the anomaly resolution team as required
• Participate in daily shift handover briefings
• Support mission product development including procedure development, test, and validation
• Support system readiness, planning, and preparation for satellite launch
• Attend required and routine training sessions, simulations, rehearsals, conferences, and program reviews

30% of home office.

Welcome to Eurostars Hotel Company!

Eurostars Hotel Company is the hotel division of Grupo Hotusa, encompassing brands such as Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites.

With over 250 hotels across more than 18 countries, our portfolio showcases our extensive expertise, visible in every aspect of our work — from hotel management to brand values and a dedicated focus on the guest experience.

We firmly believe that a company's success lies in nurturing the talent and enthusiasm of its people. That’s why we’re looking for individuals who are passionate about their work and eager to grow with us.

Are you ready to join the Happiness Industry?

We are currently seeking a Front Office Manager for our 4-star hotel, the Eurostars Queen of Montenegro.

What Will You Be Responsible For?

• Organizing and managing the Front Office Department to ensure a seamless guest experience.
• Managing room reservations to optimize occupancy and satisfaction.
• Maximizing resources to deliver the highest quality in customer service.
• Scheduling and managing staff shifts and vacations to ensure optimal coverage and efficiency.
• Planning and organizing department tasks for smooth operations.
• Adhering to the established budget for the department and implementing cost-saving measures where possible.

What Are We Looking For?

For this role, we’re looking for someone with:

• Academic background in Tourism or Hospitality Management.
• Proficiency in English and Spanish, with additional languages, such as Montenegrin or another regional language, being a plus.
• Experience in similar hotels (4-star level preferred).
• Analytical skills and keen attention to detail.
• Excellent communication and interpersonal skills for effective team and guest interactions.
• Ability to work collaboratively in a team and manage projects independently.
• A proactive, engaged, and responsible individual.

What Do We Offer?

At Eurostars Hotel Company, you’ll join a leading travel sector company that is continuously expanding globally and is dedicated to the professional growth of its team.

As a Eurostars Hotel Company team member, you can also enjoy the following benefits:

• 50% discount on our luxury hotels: Enjoy discounts of up to 50% at our prestigious 4*/5* hotels worldwide, with up to 20% available for your family.
• Training with The Power Business School: Receive unlimited, free access to a range of professional courses (MBA, digital skills, office tools, etc.) through our partner, The Power Business School, the leading online business school with top industry experts.
• Access to our Employee Club: Take advantage of various discounts on leisure activities, technology, sports, fashion, and more.
• Complimentary hotel nights: Through the Eurostars Hotel Company Referral Program, you’ll be rewarded with complimentary hotel stays for successful candidate referrals.

If this opportunity excites you and you believe you’re a great fit, we would love to receive your application. Or, if you know someone who may be interested, feel free to share this opportunity.

About us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, have now launched a new suite of GenAI and SaaS services, designed specifically for financial professionals.

With the launch of Bigdata.com we’re on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets. Powered by RavenPack, the global leader in data analytics for financial services with over 20 years of experience and recognized as the frontrunner in the field of Alternative Data

Bigdata.com is focused on making AI truly useful for financial professionals, enabling smarter, faster, and more informed decisions. This is a unique opportunity to work on breakthrough technology used by leading financial institutions, including some of the world’s most successful hedge funds, banks, and asset managers.

Only candidates with EU legal working status will be considered.

About the Role

As a Senior Tech Headhunter at our fast-growing AI and data analytics company, you will play a pivotal role in scaling our executive team. Working directly with the C-Suite, you will be responsible for identifying, attracting, and placing top-tier talent to fill critical leadership positions across the organization.

The ability to speak native English fluently, both in writing and verbally, is essential. Knowledge of Spanish is appreciated but not required for business purposes.

Key Responsibilities

• Executive Search: Leverage your extensive network and market expertise to proactively source and recruit senior-level candidates for key executive positions.

• Candidate Evaluation: Thoroughly assess candidates' technical skills, leadership abilities, and cultural fit to ensure the right match for our organization.

• Offer Negotiation: Work closely with the C-Suite and leadership team to craft competitive compensation packages and successfully close offers with selected candidates.

• Process Optimization: Continuously improve the executive search process by implementing data-driven strategies, leveraging the latest recruitment technologies, and enhancing the candidate experience.

• Stakeholder Management: Collaborate closely with the C-Suite and executive team to understand the company's strategic objectives and talent needs, ensuring your search efforts are aligned with the organization's growth plans.

Required Qualifications

• Extensive Experience: A minimum of 5 years of proven success in executive search, headhunting, or senior-level recruitment, preferably within the technology or data-driven industries.

• Extensive Network: A robust network of high-caliber executives and industry leaders, with the ability to quickly identify and engage with passive candidates.

• Technical Expertise: Demonstrated understanding of the latest technologies, software development methodologies, and data analytics tools and trends.

• Analytical Skills: Proficiency in data analysis, market research, and using recruitment metrics to drive decision-making and process improvements.

• Communication and Negotiation: Excellent verbal and written communication skills, with the ability to effectively present and negotiate with both candidates and internal stakeholders.

• Entrepreneurial Mindset: A self-motivated, proactive, and adaptable approach to problem-solving, with a proven track record of driving results in a fast-paced, dynamic environment.

What's in it for you?

• You will work with the latest technologies.
• Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
• Free Company shuttle bus from Malaga, Fuengirola, Riviera and Estepona
• You will have ownership of projects working in a collaborative environment where we will value your contribution.
• You will work in an agile environment able to react quickly to changes with a fairly flat hierarchy.
• As we encourage continuous learning, we will support your ongoing training.
• Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About us

RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public information in their models or workflows. Our clients include the most successful hedge funds, banks, and asset managers in the world!

We are looking for a Senior Technial Customer Support Specialist to join RavenPack’s Customer Success team in Marbella.

As a Senior Customer Support Specialist, you will work with the Sales and Customer Support teams, supporting a global client base consisting of the world’s top banks and hedge funds.

Responsibilities as a Senior Customer Support Specialist:

• Supporting both new trials and our existing clients by developing a thorough understanding of our API products and service offerings
• Write Python scripts to help enhance and troubleshoot customer interactions in connecting, retrieving, and managing data with the RavenPack API
  
• Creating scripts that mirror typical client workflows in order to improve onboarding and debugging efficiency
  
• Provide technical guidance to customers using tools such as Python, Jupyter notebooks, and SQL
  
• Resolve technical issues in a timely manner using available resources within the company
  

Requirements:

• Demonstrated expertise in writing Python code, capable of efficiently developing solutions to complex problems
• Proficiency in working with development frameworks like Jupyter Notebooks and Streamlit
  
• Experience with Python-specific tooling and concepts like Pydantic & Poetry.
  
• Proven ability to investigate and provide thorough yet concise answers to clients' intricate questions, showcasing a strong problem-solving aptitude
  
• Excellent verbal and written communication skills, adept at conveying technical concepts clearly and effectively to clients
  
• Natural aptitude for troubleshooting, coupled with prior experience in collaborating across different teams to resolve technical issues efficiently
  

Desirable:

• Previous experience working in a fintech or a SaaS company.
• Major or experience in Finance or Business
  

What's in it for you:

• International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.
• Competitive Salary: In RavenPack, we believe that your time and experience need to be fairly rewarded.
  
• Free Company shuttle bus from Malaga, Fuengirola, La Riviera, and Estepona.
  
• Continuous learning: We provide the support needed to grow within the team.
  
• Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.
  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Exciting Opportunity: Senior Light Technician in Belgrade, Serbia

We are collaborating with a top-tier B2B solution provider to find an experienced Senior Light Technician to join their Belgrade team. If you have a strong background in live studio lighting and want to take your career to the next level, this role could be the perfect fit.

Position: Senior Light Technician

Location: Belgrade, Serbia
Employment Type: Full-time
Work Model: On-site

Duties and Responsibilities

• Lighting Design and Implementation: Develop and implement lighting plans for a 24/7 live studio, ensuring high-quality, consistent lighting across all studio operations.
• Equipment Management: Operate, monitor, and maintain studio lighting equipment. Diagnose and resolve any technical issues to maintain a seamless workflow.
• Communication and Reporting: Provide daily updates on operations and equipment status to the on-site manager, with direct reporting to the director in Bucharest to ensure alignment with overall goals.
• Mentorship: Lead and mentor junior lighting technicians, offering guidance and training to maintain operational efficiency.
• Safety Compliance: Ensure all lighting setups adhere to safety regulations and industry standards, and coordinate with other departments to integrate lighting with audio, video, and other technical elements.
• Documentation: Maintain detailed records of lighting setups, equipment inventory, and maintenance schedules. Stay informed on trends and advancements in studio lighting.

Requirements

• Experience: Proven experience as a Lighting Technician with expertise in live studio settings and continuous broadcasting environments.
• Technical Knowledge: Strong proficiency in studio lighting equipment and control systems, with the ability to interpret light plots and uphold safety standards in live settings.
• Problem-Solving Skills: Ability to troubleshoot and resolve technical issues quickly, even under pressure.
• Teamwork: Excellent collaboration skills, with effective communication with on-site teams and the director in Bucharest.
• Flexibility: Strong attention to detail and willingness to work various shifts, including occasional nights and weekends.
• Language Skills: Proficiency in English, both written and spoken.
• Preferred Skills: Familiarity with lighting software tailored for live studio environments and technical certifications in lighting design, electrical engineering, or a related field.

What’s in it for You?

• Competitive Salary: A competitive base salary package.
• Comprehensive Training: Paid training to familiarize you with company standards and best practices.
• Private Health Insurance: Private health insurance to ensure your well-being.
• Career Growth: Opportunities for career advancement within a leading international tech company, including continuous learning and development.

This is a fantastic opportunity to leverage your expertise in lighting in a dynamic, live studio environment with a company dedicated to innovation and employee growth. If you’re passionate about lighting design and eager to work in a collaborative, fast-paced environment, we’d love to hear from you!

In Collaboration, We Are Hiring: Portuguese-Speaking B2B Sales Specialist!

We are thrilled to partner with a top outsourcing/BPO company that is actively looking for a Portuguese-speaking B2B Sales Specialist to join their team in Thessaloniki, Greece. This role is an ideal opportunity for proactive individuals who excel in building client relationships and driving sales success in a dynamic, fast-paced environment.

Position: B2B Sales Specialist
Location: Thessaloniki, Greece
Employment Type: Full-time
Remuneration: Base salary

Duties and Responsibilities

• Engage and Support: Conduct engaging sales calls and presentations, providing outstanding customer service and assisting clients in app navigation.
• Prompt Inquiry Handling: Manage client inquiries via phone, email, and live chat, escalating urgent issues as needed.
• Client Relationship Management: Build strong relationships, maintain accurate account documentation, and identify customer trends to enhance service delivery.
• Product Promotion: Proactively introduce new products and provide tailored consultative solutions that meet each client’s specific needs.
• Collaborative Goals: Work closely with the sales team to achieve targets and support strategic initiatives from leadership.
• Ongoing Learning: Attend training sessions to stay updated on service standards and industry best practices.

Requirements

• Language Proficiency: Native-level fluency in Portuguese, both spoken and written, and proficiency in English (B2/C1 level).
• Sales and Customer Service Experience: Minimum of 6 months of experience in B2B sales or customer service.
• Tech Savvy: Familiarity with Windows OS, Apple OS X, Microsoft Office, Google apps, and sales tracking tools.
• Adaptable Team Player: Open to feedback, eager to learn, and adaptable to new tools and processes.
• Availability: Monday to Friday, 09:00 AM - 06:00 PM.

What We Offer

• Competitive Compensation: Attractive salary package with a comprehensive benefits plan.
• Relocation Support: Assistance to ensure a smooth move to Thessaloniki.
• Additional Perks:
  • Monthly meal and transportation allowances
  • Private medical insurance
  • Professional growth opportunities and cross-departmental learning
  • A lively, inclusive work culture

If you’re passionate about sales, fluent in Portuguese, and ready to make a positive impact in a vibrant environment, we’d love to hear from you. Apply now to join our team and advance your career in Thessaloniki!

In Collaboration, We Are Hiring: Italian-Speaking B2B Sales Specialist!

We are thrilled to partner with a top outsourcing/BPO company that is actively looking for a Italian-speaking B2B Sales Specialist to join their team in Thessaloniki, Greece. This role is an ideal opportunity for proactive individuals who excel in building client relationships and driving sales success in a dynamic, fast-paced environment.

Position: B2B Sales Specialist
Location: Thessaloniki, Greece
Employment Type: Full-time
Remuneration: Base salary

Duties and Responsibilities

• Engage and Support: Conduct engaging sales calls and presentations, providing outstanding customer service and assisting clients in app navigation.
• Prompt Inquiry Handling: Manage client inquiries via phone, email, and live chat, escalating urgent issues as needed.
• Client Relationship Management: Build strong relationships, maintain accurate account documentation, and identify customer trends to enhance service delivery.
• Product Promotion: Proactively introduce new products and provide tailored consultative solutions that meet each client’s specific needs.
• Collaborative Goals: Work closely with the sales team to achieve targets and support strategic initiatives from leadership.
• Ongoing Learning: Attend training sessions to stay updated on service standards and industry best practices.

Requirements

• Language Proficiency: Native-level fluency in Italian, both spoken and written, and proficiency in English (B2/C1 level).
• Sales and Customer Service Experience: Minimum of 6 months of experience in B2B sales or customer service.
• Tech Savvy: Familiarity with Windows OS, Apple OS X, Microsoft Office, Google apps, and sales tracking tools.
• Adaptable Team Player: Open to feedback, eager to learn, and adaptable to new tools and processes.
• Availability: Monday to Friday, 09:00 AM - 06:00 PM.

What We Offer

• Competitive Compensation: Attractive salary package with a comprehensive benefits plan.
• Relocation Support: Assistance to ensure a smooth move to Thessaloniki.
• Additional Perks:
  • Monthly meal and transportation allowances
  • Private medical insurance
  • Professional growth opportunities and cross-departmental learning
  • A lively, inclusive work culture

If you’re passionate about sales, fluent in Italian, and ready to make a positive impact in a vibrant environment, we’d love to hear from you. Apply now to join our team and advance your career in Thessaloniki!

In Collaboration, We Are Hiring: Spanish-Speaking B2B Sales Specialist!

We are thrilled to partner with a top outsourcing/BPO company that is actively looking for a Spanish-speaking B2B Sales Specialist to join their team in Thessaloniki, Greece. This role is an ideal opportunity for proactive individuals who excel in building client relationships and driving sales success in a dynamic, fast-paced environment.

Position: B2B Sales Specialist
Location: Thessaloniki, Greece
Employment Type: Full-time
Remuneration: Base salary

Duties and Responsibilities

• Engage and Support: Conduct engaging sales calls and presentations, providing outstanding customer service and assisting clients in app navigation.
• Prompt Inquiry Handling: Manage client inquiries via phone, email, and live chat, escalating urgent issues as needed.
• Client Relationship Management: Build strong relationships, maintain accurate account documentation, and identify customer trends to enhance service delivery.
• Product Promotion: Proactively introduce new products and provide tailored consultative solutions that meet each client’s specific needs.
• Collaborative Goals: Work closely with the sales team to achieve targets and support strategic initiatives from leadership.
• Ongoing Learning: Attend training sessions to stay updated on service standards and industry best practices.

Requirements

• Language Proficiency: Native-level fluency in Spanish, both spoken and written, and proficiency in English (B2/C1 level).
• Sales and Customer Service Experience: Minimum of 6 months of experience in B2B sales or customer service.
• Tech Savvy: Familiarity with Windows OS, Apple OS X, Microsoft Office, Google apps, and sales tracking tools.
• Adaptable Team Player: Open to feedback, eager to learn, and adaptable to new tools and processes.
• Availability: Monday to Friday, 09:00 AM - 06:00 PM.

What We Offer

• Competitive Compensation: Attractive salary package with a comprehensive benefits plan.
• Relocation Support: Assistance to ensure a smooth move to Thessaloniki.
• Additional Perks:
  • Monthly meal and transportation allowances
  • Private medical insurance
  • Professional growth opportunities and cross-departmental learning
  • A lively, inclusive work culture

If you’re passionate about sales, fluent in Spanish, and ready to make a positive impact in a vibrant environment, we’d love to hear from you. Apply now to join our team and advance your career in Thessaloniki!

In Collaboration, We Are Hiring: German-Speaking B2B Sales Specialist!

We are thrilled to partner with a top outsourcing/BPO company that is actively looking for a German-speaking B2B Sales Specialist to join their team in Thessaloniki, Greece. This role is an ideal opportunity for proactive individuals who excel in building client relationships and driving sales success in a dynamic, fast-paced environment.

Position: B2B Sales Specialist
Location: Thessaloniki, Greece
Employment Type: Full-time
Remuneration: Base salary

Duties and Responsibilities

• Engage and Support: Conduct engaging sales calls and presentations, providing outstanding customer service and assisting clients in app navigation.
• Prompt Inquiry Handling: Manage client inquiries via phone, email, and live chat, escalating urgent issues as needed.
• Client Relationship Management: Build strong relationships, maintain accurate account documentation, and identify customer trends to enhance service delivery.
• Product Promotion: Proactively introduce new products and provide tailored consultative solutions that meet each client’s specific needs.
• Collaborative Goals: Work closely with the sales team to achieve targets and support strategic initiatives from leadership.
• Ongoing Learning: Attend training sessions to stay updated on service standards and industry best practices.

Requirements

• Language Proficiency: Native-level fluency in German, both spoken and written, and proficiency in English (B2/C1 level).
• Sales and Customer Service Experience: Minimum of 6 months of experience in B2B sales or customer service.
• Tech Savvy: Familiarity with Windows OS, Apple OS X, Microsoft Office, Google apps, and sales tracking tools.
• Adaptable Team Player: Open to feedback, eager to learn, and adaptable to new tools and processes.
• Availability: Monday to Friday, 09:00 AM - 06:00 PM.

What We Offer

• Competitive Compensation: Attractive salary package with a comprehensive benefits plan.
• Relocation Support: Assistance to ensure a smooth move to Thessaloniki.
• Additional Perks:
  • Monthly meal and transportation allowances
  • Private medical insurance
  • Professional growth opportunities and cross-departmental learning
  • A lively, inclusive work culture

If you’re passionate about sales, fluent in German, and ready to make a positive impact in a vibrant environment, we’d love to hear from you. Apply now to join our team and advance your career in Thessaloniki!

In Collaboration, We Are Hiring: French-Speaking B2B Sales Specialist!

We are thrilled to partner with a top outsourcing/BPO company that is actively looking for a French-speaking B2B Sales Specialist to join their team in Thessaloniki, Greece. This role is an ideal opportunity for proactive individuals who excel in building client relationships and driving sales success in a dynamic, fast-paced environment.

Position: B2B Sales Specialist
Location: Thessaloniki, Greece
Employment Type: Full-time
Remuneration: Base salary

Duties and Responsibilities

• Engage and Support: Conduct engaging sales calls and presentations, providing outstanding customer service and assisting clients in app navigation.
• Prompt Inquiry Handling: Manage client inquiries via phone, email, and live chat, escalating urgent issues as needed.
• Client Relationship Management: Build strong relationships, maintain accurate account documentation, and identify customer trends to enhance service delivery.
• Product Promotion: Proactively introduce new products and provide tailored consultative solutions that meet each client’s specific needs.
• Collaborative Goals: Work closely with the sales team to achieve targets and support strategic initiatives from leadership.
• Ongoing Learning: Attend training sessions to stay updated on service standards and industry best practices.

Requirements

• Language Proficiency: Native-level fluency in French, both spoken and written, and proficiency in English (B2/C1 level).
• Sales and Customer Service Experience: Minimum of 6 months of experience in B2B sales or customer service.
• Tech Savvy: Familiarity with Windows OS, Apple OS X, Microsoft Office, Google apps, and sales tracking tools.
• Adaptable Team Player: Open to feedback, eager to learn, and adaptable to new tools and processes.
• Availability: Monday to Friday, 09:00 AM - 06:00 PM.

What We Offer

• Competitive Compensation: Attractive salary package with a comprehensive benefits plan.
• Relocation Support: Assistance to ensure a smooth move to Thessaloniki.
• Additional Perks:
  • Monthly meal and transportation allowances
  • Private medical insurance
  • Professional growth opportunities and cross-departmental learning
  • A lively, inclusive work culture

If you’re passionate about sales, fluent in French, and ready to make a positive impact in a vibrant environment, we’d love to hear from you. Apply now to join our team and advance your career in Thessaloniki!

In Collaboration, We Are Hiring: Slovak-Speaking Chat Customer Support Representatives!

Join us in enhancing customer experiences as we partner with a leading Outsourcing/BPO company dedicated to providing exceptional support for an e-commerce platform. We are on the lookout for motivated Slovak-speaking Chat Customer Support Representatives to join our dynamic team in Cluj-Napoca, Romania. If you have a passion for helping customers and thrive in a fast-paced environment, this is the perfect opportunity for you!

Position: Chat Customer Support Representative (Slovak)
Location: Cluj-Napoca, Romania
Employment Type: Full-time
Remuneration: Base salary + performance bonuses

Key Responsibilities

• Customer Communication: Engage with customers through incoming emails, tickets, and chat, addressing product-related issues effectively.
• Order Management: Assist customers in managing their orders and ensure a seamless experience.
• Client Retention: Foster and strengthen client relationships, contributing to exceptional customer support and satisfaction.
• Complaint Resolution: Recognize, record, and resolve customer complaints promptly and efficiently.
• Process Adherence: Follow established processes and procedures to ensure high-quality service delivery.
• Database Updates: Maintain accurate records in the customer database and document all activities meticulously.
• Reporting: Identify common issues and communicate them to the support team for further escalation and resolution.

Who You Are

• Language Proficiency: C1 level written and verbal communication skills in Slovak; proficiency in Croatian or Slovenian is a plus.
• English Skills: B2 level in English to ensure effective communication.
• Education and Experience: Preferably hold a college degree or have relevant work experience in customer service.
• Tech-Savvy: Proficient in MS Office and familiar with ticketing systems for efficient problem-solving.
• Customer Service Excellence: Strong customer service skills with a high level of motivation and enthusiasm.
• Self-Organized: Capable of working independently and managing tasks effectively.
• Satisfaction Improvement: Experience in measuring and enhancing customer satisfaction and loyalty is advantageous.

What We Offer You

• Flexible Schedule: Full-time shifts available, including a Monday-Sunday 24/7 schedule, with confirmed shifts from 9 AM - 6 PM and 3:30 PM - 11:30 PM.
• Sign-On Bonus: Receive a €1500 sign-on bonus, paid in 11 installments.
• Performance Bonuses: Earn up to €150 gross monthly in performance bonuses in addition to your regular salary.
• Attractive Remuneration Package: Competitive salary with additional benefits.
• Transportation Support: Transportation provided for day and night shifts.
• Vacation Days: Enjoy 20 holidays per year, plus an extra day after one year of service.
• Contract Security: Contract for an undetermined period, ensuring job stability.
• Comprehensive Training: 5 days of paid training to equip you for success in your role.
• Relocation Support: Six months of accommodation if needed and up to €200 reimbursement for initial travel to Romania.
• Meal Tickets: Meal vouchers valued at 30 RON/day (approximately €150 net/month).
• Health Coverage: Access to a private medical package for your well-being.
• Professional Development: Opportunities for internal development and career growth.
• Employee Discounts: Enjoy discounts with current partners and a Gympass monthly subscription.
• Wellness Programs: Subscription to an employee assistance and well-being program to support your overall health.

If you are a passionate customer service professional fluent in Slovak and ready to make a difference, we invite you to apply! Join us in delivering exceptional customer experiences and be part of a supportive team in Cluj-Napoca!

In Collaboration, We Are Hiring: German-Speaking Talent Acquisition Specialist!

Join us in shaping the future of customer interactions as we partner with a leading Outsourcing/BPO consultancy dedicated to enhancing business success through exceptional customer engagement. We are seeking a motivated and detail-oriented Talent Acquisition Specialist to join their dynamic team in either Essen or Leipzig, Germany. If you’re passionate about connecting talent with opportunity and thrive in a hybrid work environment, we want to hear from you!

Position: Talent Acquisition Specialist
Location: Essen or Leipzig, Germany
Work Model: Hybrid
Employment Type: Full-time

Key Responsibilities

• Recruitment Strategy: Plan, conduct, and follow up on phone calls and job interviews, ensuring a smooth and engaging candidate experience.
• Assessment: Evaluate applicants through aptitude tests to identify the best fit for various teams within the organization.
• Guidance: Support candidates through every step of the recruitment process, providing clear communication and assistance.
• Social Media Collaboration: Work alongside our social media team to create exciting content and innovative campaigns that attract top talent.
• Database Management: Manage recruitment databases efficiently, ensuring accurate records and tracking of candidates.

Who You Are

• Language Proficiency: Native or fluent in German (C1 level) with a good command of English (B2 level).
• HR Experience: Previous experience in human resources is a plus, giving you insight into effective recruitment practices.
• Knowledge of Labor Laws: Familiarity with German labor law would be beneficial to navigate the recruitment landscape effectively.
• Tech-Savvy: Comfortable using common PC and internet applications to streamline the recruitment process.
• Communication Skills: Excellent communication skills with a genuine desire to continue learning and growing in the HR field.
• Attention to Detail: Able to work independently with a meticulous approach to tasks.

What We Offer You

• Hybrid Work Model: Enjoy the flexibility of a hybrid working environment that balances office presence and remote work.
• Career Advancement: Experience a flat hierarchy and opportunities for growth within an international company.
• Office Perks: Benefit from free drinks and fresh fruit in the office, creating a vibrant workplace atmosphere.
• Employee Discounts: Access special discounts with over 200 partners, enhancing your lifestyle.
• Team Events: Participate in regular team events, including summer parties and social gatherings, fostering a strong team culture.

If you are ready to make a significant impact in talent acquisition and join a forward-thinking organization, we invite you to apply! Together, let’s build a successful future for both our clients and their customers!

In Collaboration, We Are Hiring: German-Speaking Customer Care Specialists!

Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of a leading financial services company. This remote role offers you the flexibility to work from the comfort of your home in Hungary, all while being part of a dynamic team!

Position: Customer Care Specialist with German

Location: Remote (within Hungary)
Employment Type: Full-time

What You’ll Do

• Deliver Exceptional Service: Be the voice of our client by responding to customer inquiries with promptness and professionalism, ensuring every interaction leaves a positive impression.
• Provide Accurate Information: Dive deep into your resources to deliver precise and timely answers via phone, email, and live chat channels.
• Master Documentation: Keep meticulous records of all customer interactions and navigate internal and external documentation seamlessly to enhance service delivery.
• Escalate When Needed: Identify complex issues and escalate them to the right internal teams to ensure swift resolution.
• Route Calls Smartly: Manage incoming calls by routing them to the appropriate resources while keeping accurate records of each interaction.
• Spot Trends and Patterns: Analyze customer interactions to identify trends and communicate insights that can improve service delivery.
• Meet Quality Standards: Aim for the highest standards of customer satisfaction by adhering to established protocols, KPIs, and quality guidelines set by our clients.
• Collaborate and Contribute: Engage with your colleagues and supervisors to create a collaborative environment where knowledge is shared and problems are solved together.

Who You Are

• Language Proficiency: You are fluent in German (C1 level) and have excellent verbal and written communication skills in English.
• Tech-Savvy: You possess strong user knowledge of common PC applications and can easily navigate various software platforms.
• Interpersonal Skills: You bring flexibility, friendliness, resilience, and reliability to your interactions.
• Effective Communicator: Your conversation skills shine, showcasing your linguistic fluency and clear pronunciation in German.
• Team-Oriented: You thrive in team settings, contributing positively to the group dynamic and fostering collaboration.
• Industry Knowledge: While not mandatory, a basic understanding of credit card processes and financial services is a plus.

What We Offer You

• Attractive Remuneration: Enjoy a competitive salary package that reflects your skills and experience.
• Job Security: Benefit from an indefinite contract, giving you peace of mind in your career.
• Comprehensive Health Benefits: Access private health and life insurance for your well-being.
• Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with stellar employee reviews to back it up.
• Growth Opportunities: We provide you with the guidance and resources to reach your full potential in your career.

If you’re ready to embark on a rewarding journey with us as a German-speaking Customer Care Specialist, we invite you to apply! Let’s create amazing customer experiences together

In Collaboration, We Are Hiring: German and English-Speaking Advisors!

Join us in delivering exceptional service as we partner with a leading organization to bring on German and English-speaking Advisors to their on-site team in Budapest, Hungary. We are searching for customer-focused individuals who are passionate about helping others and eager to thrive in a supportive and dynamic work environment.

Position: Advisor (German and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

What You’ll Do

• Customer Assistance: Provide responsive, accurate, and timely support to customer inquiries, ensuring a positive experience with every interaction.
• Product Expertise: Develop and maintain a comprehensive understanding of the client's products and services, equipping you to address customer needs effectively.
• Correspondence Management: Handle incoming communication professionally, ensuring clarity and professionalism in every response.
• Call Documentation: Meticulously record call details in accordance with company procedures, ensuring accurate and up-to-date information.
• Organization & Admin: Keep all administrative forms organized and updated, supporting team efficiency.
• Escalation Management: Identify complex issues and escalate them to the appropriate internal teams to facilitate prompt resolutions.

Who You Are

• Language Proficiency: You possess native-level fluency in German (both verbal and written) and C1 level English to communicate effectively with customers.
• Team Player: You bring a friendly, cooperative spirit to the team, contributing positively to the work environment.
• Customer Service Skills: You have a strong service-oriented approach, coupled with excellent problem-solving capabilities.
• Adaptable: You are flexible and able to make quick, informed decisions in a dynamic environment.
• Detail-Oriented: You are conscientious, organized, and meticulous, ensuring accuracy in all tasks.
• Empathetic: You genuinely care about providing helpful and positive experiences for customers.

What We Offer You

• Competitive Salary and Bonus: Enjoy an attractive remuneration package that reflects your experience and contributions, along with performance-based bonuses.
• Relocation Support: We provide assistance for those relocating to Budapest, making your transition seamless.
• Onboarding Training: Receive comprehensive training from day one, equipping you with the tools for success.
• Work Schedule: A balanced work week of 40 hours, Monday to Friday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.

If you are fluent in German and English, dedicated to delivering outstanding customer service, and excited to grow your career in Budapest, we invite you to apply now! Let’s create exceptional customer experiences together!

In Collaboration, We Are Hiring: Hebrew and English-Speaking Advisors!

Join us in delivering exceptional customer service as we partner with a leading company seeking enthusiastic Hebrew and English-speaking Advisors to join their vibrant team in Budapest. This is an exciting opportunity to support customers while being part of a dynamic on-site environment where your contributions truly matter!

Position: Advisor (Hebrew and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

What You’ll Do

• Deliver Exceptional Support: Respond promptly and effectively to customer inquiries, ensuring every interaction is handled with care and professionalism.
• Build Product Knowledge: Develop a comprehensive understanding of our client’s products and services to address customer needs confidently and accurately.
• Manage Communication: Handle incoming correspondence with clarity and professionalism, ensuring customer concerns are met with timely responses.
• Document Interactions: Accurately log all customer calls and inquiries, maintaining organized administrative records in accordance with company procedures.
• Identify Escalation Needs: Recognize when complex issues arise and escalate them to the appropriate teams for swift resolution, ensuring customer satisfaction.
• Gather Feedback: Collect and share customer feedback to contribute to ongoing service improvements and enhance customer experience.

Who You Are

• Language Proficiency: You are fluent in Hebrew (both verbal and written) and have a C1 level of English, allowing you to communicate effectively.
• Team Player: You bring a friendly, positive attitude to your interactions, contributing to a collaborative team environment.
• Customer-Focused: You possess strong interpersonal skills and a genuine desire to help customers, ensuring they feel valued and supported.
• Effective Communicator: Your communication skills shine, enabling you to solve problems and provide clear, concise information.
• Adaptable: You can make quick decisions in a fast-paced environment, demonstrating flexibility and resilience.
• Detail-Oriented: You approach tasks with a meticulous attention to detail, ensuring accuracy in all aspects of your work.

What We Offer You

• Competitive Salary and Bonuses: Enjoy a rewarding compensation package that reflects your skills and experience.
• Relocation Assistance: We provide support to help you transition smoothly to Budapest.
• Comprehensive Training: Receive thorough training from day one to ensure you are well-equipped for success in your role.
• Balanced Work Schedule: Work a 40-hour week, Sunday to Thursday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.
• Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with outstanding employee reviews to back it up.
• Growth Opportunities: We offer guidance and resources to help you reach your full potential in your career.

If you’re ready to embark on a rewarding journey with us as a Hebrew and English-speaking Advisor, we invite you to apply! Let’s create amazing customer experiences together!

• Independent investment management firm based in Madrid.|Opportunities for professional development and continuous training.

Important independent investment management firm with their office based in Madrid.

The ideal candidate will have experience managing Microsoft Office 365, identifying and mitigating vulnerabilities, conducting security audits, and implementing perimeter security solutions. Additionally, the candidate should possess troubleshooting skills and a good command of English.

Main responsabilities:

• Manage and maintain the Microsoft Office 365 infrastructure, ensuring its proper functioning and security.
• Identify, evaluate, and mitigate vulnerabilities in systems and networks.
• Conduct periodic security audits to ensure compliance of the Firm with security policies and standards, including portfolio companies.
• Implement and manage perimeter security solutions, including configuring and maintaining firewalls and other security devices.
• Deploy technology solutions for device management and security.
• Ensure compliance with security regulations and standards, such as DORA (Digital Operational Resilience Act). Develop new policies and procedures when needed.
• Provide technical support and troubleshooting for the company's systems and networks.
• Collaborate with other IT teams to develop and implement effective cybersecurity strategies.
• Coordinate with IT provider.
• Stay updated with the latest trends and threats in cybersecurity.
• The ability to support assessment and introduction of tools or system to improve operations and growth plans.

• Attractive benefits package
• Competitive salary range of 45,000 to 55,000 euros per year + bonus.
• Flexibility to work remotely one day a week.
• Opportunities for professional development and continuous training.
• Good working environment and collaboration with a dynamic and committed team.

• Experience working as Finance Director/ Finance Manager in multinational company|Very high English level and experience working with SAP, both are a must

Multinational company is looking for an Iberia Finance Director based in Torrejón de Ardoz (Madrid). The ideal candidate will have a minimum of 15 years of experience in Finance, with at least 3-5 years working as Finance Director/ Finance Manager in a small/ medium-sized subsidiary of a multinational group. Experience in a sales company that sells products (not services) is a must. SAP is a must (experience implementing SAP will be a plus). Very high English level is a must. Hands-on and multitask profile. Workplace type: In the office, with flexibility. Availability to travel occasionally.

Reporting to the Group CFO and to the Iberia Managing Director, the selected candidate will be responsible for the following responsibilities:

• Support the integration of the legal entity into the Group's environment.
• Support profitable growth along group guidelines within the Iberian region.
• Build up and lead a lean team of finance, controlling & administrative specialists.
• Lead, as well as hands-on work on all financial processes and matters, including cost accounting and controlling, preparation and monitoring of budgets and rolling forecast, monthly closing, and timely preparation of financial reports according to Group global policies.
• Analyze business data, initiate and monitor corrective action plans to achieve strategic targets and budget guidelines.
• Manage and exercise direct responsibility for controlling and reporting, accounts receivable and customer credit, accounts payable.
• Coordinate bank matters with parent company CFO in Europe to meet liquidity needs.
• Manage cash flow and support business and AR management with financing solutions as and when needed.
• Responsible for commercial-related legal, contract, risk management and insurance matters as well as support in evaluation of alliances and acquisitions (where necessary in coordination with parent company's legal counsel in Europe). Develop and implement a commercial strategy to support profitable growth and lead to identify opportunities for profitability improvement.
• Manage tax (including reporting and planning) and audit activities as well as legal issues within Spanish frameworks; prepare and sign legal contracts for the company.
• Secure high-quality IT support in people, systems and software; manage all IT-related activities, upgrades, and implementations for the profit center.
• Represent the company in all negotiations and communication initiatives.

• Salary package: 60.000 - 70.000 euros fixed salary + bonus + company car.
• The final offer will depend on the real experience demonstrated through the process.
• Opportunities for professional growth and development.
• Workplace type: In the office, with flexibility.
• Job location: Torrejón de Ardoz (Madrid).
• Job managed by: Guillermo Recoder.

• We offer a 6 to 7-month project at a leading Digital company|Technical and practical knowledge of GMP platform

Our client is one of the Big Five companies in the American information technology industry that specialises in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

You would support product activation activities (e.g., interact with the product community, educate sellers on new products and betas, and build competitive intelligence in the market) at scale with minimal guidance, internally and externally.

Also plan and execute prioritised project work including selecting appropriate methods to most effectively address project needs.

Take the initiative to develop goals for self with support from the manager.

Challenge

• Support in identifying and recommending creative ways to improve product and customer strategy based on client performance against target.

• Navigate a diverse set of customers and find ways to drive product adoption despite setbacks.

Influence

• Work within one or more teams to support product adoption and deployment of "OneGoogle" solutions to customers.

• Identify key stakeholders within Google to build network and contribute to cross-team collaborations.

• Develop relationships with customers, acting as a product SME for customers/agencies.

• Coordinate timelines, goals, and objectives for assigned component(s) of a project.

• Escalate project issues effectively.

Expertise

• Exercise working knowledge of translating client business models/needs into product adoption opportunities.

• Seek out deeper knowledge of Google products and competitive landscape through stretch opportunities.

Responsibilities under the direction of Google Manager:

Capability building

Share and scale best practices, learnings, and sales strategies (e.g., objection handling, pitching for increased funds, sales mastery techniques) to upscale accounts, and link solutions and best practices to meet customer and Google business needs, with minimal guidance.

Create and deliver pitches and workshops

Craft and deliver solutions and workshops to customers and agencies to achieve customer business objectives and drive revenue growth for Google with minimal guidance.

Opportunity sizing

Support identification of revenue and growth opportunities within the market and customer. Partner with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.

Product/Process improvement

Help drive provision of feedback and identification of new business cases for internal Google stakeholders on how products and processes may be improved to simplify complex product optimisations and work-flow (e.g., revenue maintenance/hygiene) or better serve clients or internal stakeholders with minimal guidance.

Sales analytics interpretation

Help draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analyses and utilise insights to influence others and drive changes.

Sales/Product strategy

Execute sales/product strategies within verticals to specific clients to meet desired outcomes (e.g., sales quota, revenue generation, product adoption) with limited guidance.

Stakeholder management for sales/partnerships

Help manage expectations and maintain relationships with one or more stakeholders to build rapport and credibility, and plan, create, deliver strategy, and provide input to help stakeholders achieve project goals with minimal guidance.

We are offering two positions to temporarily cover two team members.

The work will be in hybrid format: 2 days off-site and 3 days on-site.

Competitive salary + sales bonus plan (paid quarterly)

• Join a growing multinational working in Credit controlling|English fluency required

Multinational located in Hospitalet de Llobregat (Barcelona)

1. Credit risk analysis

• Obtaining financial information from rating agencies or financial statements and analyze the solvency and credit history of customers to determine their ability to pay before extending credit conditions.
• Receive and analyze credit requests for high payment terms to escalate to approval matrix.
• Monitoring and propose adjusting limits based on customers behaviour.

2. Credit risk controlling

• Monitoring debtor balances to ensure a reduction in debtors DSO.
• Ensuring credit and collection policies and procedures are followed within the organization.
• Liaising with internal credit departments in different regions.
• Checking that approved credit conditions are in line with the outstanding debt.
• Monitoring of approved credit conditions and customers without credit conditions.
• Monthly Report to the Management on the evolution of Accounts Receivables.
• Identify trends and recurring problems in each region.

• Evaluate and report potential credit risks for the company, proposing actions to mitigate risks.
• Bad debt provisions control.
• Teamwork within the Credit Management department.

3. Credit insurance

• Monitoring the use of the credit insurance in all regions.
• Follow-up of insurance credit limit approvals, reductions and withdrawals.
• Monitoring insurer extensions, claims and collections.

Interesting salary package

1 day of home office

Development opportunities

In Collaboration, we are excited to partner with a leading financial services company to recruit an English-speaking Compliance Officer for our Limassol team! If you are passionate about ensuring regulatory adherence and enjoy working in a dynamic environment, we want you to join us in upholding the highest standards of compliance.

Position: Compliance Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Surveillance and Monitoring: Vigilantly monitor trading activities to identify suspicious or unauthorized actions, reviewing reports and alerts generated by compliance systems.
• Documentation Management: Keep compliance documents organized and up-to-date, ensuring policies, procedures, and regulatory filings are always in compliance.
• Reporting: Prepare regular compliance reports for management and regulatory bodies, providing insights and updates on our compliance status.
• Regulatory Research: Stay ahead of the curve by conducting thorough research on regulatory changes that could impact the organization.
• Training and Development: Assist in organizing compliance training for employees, fostering a culture of compliance awareness and education.
• Breach Investigation: Support the compliance monitoring program by conducting reviews and investigating any compliance breaches reported by employees or flagged by systems.
• Policy Implementation: Collaborate with colleagues to implement new or updated compliance policies across the organization.
• Due Diligence: Conduct due diligence checks on clients by reviewing documentation and ensuring strict adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Audit Collaboration: Work closely with the internal audit team during compliance audits, providing necessary documentation and insights.

What You Bring:

• Experience: A minimum of 1 year in a similar role within a Compliance Department, demonstrating your understanding of compliance protocols.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Certifications: CySEC Basic/Advanced certification is a plus, showcasing your commitment to professional standards.
• Technical Skills: Proficiency in Microsoft Office, enabling you to create reports and presentations efficiently.
• Language Proficiency: Fluent in English with strong verbal and written communication skills to effectively convey compliance matters.
• Attention to Detail: A keen eye for detail with a results-oriented approach, ensuring thoroughness in compliance activities.
• Critical Thinking: Excellent multitasking abilities and strong critical thinking skills to navigate complex compliance issues.

What We Offer:

• Competitive Salary: Enjoy a remuneration package based on your experience and qualifications.
• Health Benefits: Access to private medical insurance, prioritizing your well-being.
• Professional Growth: Ongoing professional development and training opportunities to help you advance in your career.
• Team Events: Engage in quarterly team events and regular corporate activities that promote a strong team spirit.
• Wellness Perks: Benefit from access to sports activities and a corporate discount card.
• Positive Work Culture: Be part of a dynamic and friendly team in a supportive and positive working environment.

Join us in this exciting opportunity to ensure compliance excellence within a leading financial services organization! #ComplianceOfficer #FinancialServices #Limassol