Ofertas de empleo de monitor

In collaboration we are working with a leading financial services company who are looking to recruit a German-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in German both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a French-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in French both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in hiring a Dutch-speaking Inside Sales Representative for their Barcelona office. If you’re passionate about sales, customer satisfaction, and eager to work in a vibrant, international setting, this role is calling your name!

Position: Inside Sales Representative
Location: Barcelona, Spain
Employment Type: Full-time
Compensation: Base salary + performance-based bonuses

What You’ll Do:

• Identify & Qualify Leads: Proactively pinpoint decision-makers and potential clients within targeted companies, assessing needs and aligning solutions.
• Drive Profitability: Increase revenue by managing client accounts effectively and focusing on sustainable profitability.
• Pipeline Management: Keep a close eye on the sales pipeline, tracking activities and reporting on progress to ensure targets are met.
• Client Satisfaction: Monitor satisfaction levels and engage with clients to foster strong, lasting relationships.
• Feedback Communication: Collect client feedback and relay insights to relevant teams, ensuring follow-up and seizing new opportunities.
• Prepare Proposals: Develop detailed commercial and technical service proposals that meet client requirements both financially and technically.
• Resolve Inquiries: Act as the main point of contact for incoming client or partner calls, providing solutions and handling inquiries confidently.

What You Bring:

• Language Skills: Native/fluent Dutch and a minimum B2 level in English.
• Sales Expertise: Solid background in B2B sales with a proven track record.
• Technical Skills: Proficiency in Microsoft Office (especially Excel) and CRM software.
• Communication Skills: Excellent written and verbal communication abilities.
• Organizational Ability: Strong organization, handling multiple client needs seamlessly.
• Independent & Team-Oriented: Self-motivated, quick learner who thrives both independently and within a team.
• Work Hours: Monday to Friday, 09:00 - 18:00.

Why Join Us:

• Competitive Pay: A highly competitive remuneration package based on your skills and performance.
• Vibrant Office Culture: Join a dynamic, creative, and supportive team in a positive work atmosphere.
• Relocation Assistance: Support for your transition to Barcelona.
• Career Growth: Access to resources and mentorship to develop your skills and reach your full potential.

Take the next step in your sales career in a role where you can make a difference and enjoy the excitement of Barcelona! #InsideSales #DutchSpeaking #Barcelona

In Collaboration, we are excited to partner with a renowned multinational technology BPO company in hiring a German-speaking Technical Support Advisor in Barcelona. If you’re passionate about IT, enjoy problem-solving, and are motivated to help users succeed, this role in sunny Barcelona might be the perfect next step in your career!

Position: Technical Support Advisor
Location: Barcelona, Spain (On-site)
Employment Type: Full-time

What You’ll Do:

• Deliver 1st-Level IT Support: Provide exceptional support to client employees via phone, email, chat, or self-service portal, ensuring their systems run smoothly.
• Resolve Technical Issues: Troubleshoot user systems and peripherals, diagnosing problems with both software and hardware via phone and remote access.
• Monitor & Manage Requests: Use the client’s ITSM system to categorize, prioritize, and track IT issues and requests, ensuring efficient resolution.
• Knowledge Utilization: Access internal knowledge databases to quickly find solutions and improve the first-contact resolution rate.
• Collaborate for Success: Work closely with the client’s 2nd-level support teams and external service providers to ensure issues are escalated and resolved as needed.

What You Bring:

• Language Skills: Proficient to bilingual level of German, with advanced English skills.
• IT Support Experience: Previous 1st or 2nd level IT support experience, ideally within a large corporate environment.
• Technical Knowledge: Familiarity with Windows 10, Office 365, MS Teams, and general troubleshooting of hardware and software.
• Analytical Skills: Ability to approach complex issues logically and analytically.
• ITSM Experience: Hands-on experience with ITSM systems (ServiceNow preferred) and understanding of ITIL V4 processes is a plus.
• Customer Orientation: Strong sense of responsibility and customer service, with a commitment to supporting user needs effectively.
• Global Team Player: High motivation to work and develop within a collaborative, global team environment.

What’s in It for You:

• Competitive Salary: Based on your skills, experience, and performance.
• Comprehensive Training: Paid training to get you fully prepared for the role and familiar with the company.
• Career Growth: Access to career development programs, specialized courses, and language classes.
• Vibrant Workplace: Join a dynamic and creative team in a positive, friendly atmosphere.
• Supportive Environment: Tools, resources, and mentorship to reach your full potential.
• Flexible Schedule: Work Monday to Sunday, 09:00 - 18:00 (39 hours per week).
• Prime Location: Work in the heart of Barcelona, surrounded by culture, beaches, and endless opportunities.

Ready to advance your career in a supportive, innovative environment while enjoying all that Barcelona has to offer? Apply now to join a team that values your skills and growth! #TechnicalSupportAdvisor #GermanSpeaking #Barcelona

In collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a dynamic Dutch-speaking Account Manager for their Málaga office. Here’s your chance to drive growth, strategize with partners, and make an impact in the tech sales channel—all while enjoying life on the stunning Costa del Sol!

Position: Account Manager
Location: Málaga, Spain
Employment Type: Full-Time
Compensation: Competitive base salary + performance-based bonuses

What You’ll Do:

• Partner Growth: Manage partner performance, monitor forecasting tools, and track pipeline to ensure the profitable closure of deals.
• Strategic Guidance: Cultivate a portfolio of partners to maximize growth, profitability, and loyalty, and strategize ways to close gaps in targets and certifications.
• Sales Enablement: Educate partner sales teams on products and solutions, driving loyalty, and actively leveraging promotions and programs.
• Opportunity Management: Uncover and drive new business and upselling opportunities, support large deals, and oversee marketing plans and ROI with partners.
• Relationship Building: Build rapport with resellers, attend partner events, and identify new channel partners as needed.
• Collaboration: Coordinate with internal resources to boost joint revenue, drive attach rates, and align on best practices.

What You Bring:

• Native/fluent Dutch and fluent English (B2+).
• A minimum of 2 years in technical sales (preferably in a channel environment with experience managing partners/distributors).
• Familiarity with channel programs, CRM systems, and the MS Office suite.
• A customer-focused, solutions-oriented mindset with a knack for problem-solving.
• Excellent communication, negotiation, and presentation skills.
• Goal-oriented, proactive, and driven by success.

Perks of Joining:

• Attractive compensation package based on experience, skills, and performance.
• A creative, positive, and collaborative work atmosphere.
• Relocation support to help you settle in.
• 39-hour workweek, Monday to Friday, 8:30 am - 5:30 pm.

Step into a role where you’ll empower partners, drive revenue, and shape a future in the vibrant city of Málaga! #AccountManager #DutchSpeaking #Malaga

In collaboration, we are thrilled to partner with a leading Outsourcing/BPO company to recruit a dedicated Yoruba-speaking Content Reviewer for their Lisbon office.

Position: Content Reviewer
Location: Lisbon, Portugal
Employment Type: Full-time

Role Overview
As a Content Reviewer, you’ll play a key role in analyzing digital content to provide actionable insights and maintain the integrity of online communities. Working within a dynamic team, you will assess and interpret data trends, identifying potential risks and patterns of misuse. This role requires a deep understanding of global events and their potential impact, so a background in political science, international relations, journalism, or social research is beneficial. With a focus on critical and contextual thinking, you’ll collaborate with leadership to ensure that information is accurately captured and relevant challenges are addressed proactively.

Key Responsibilities

• Analyze digital content, providing thorough insights and identifying emerging trends.
• Monitor global developments for potential effects on clients’ users and platforms.
• Document research processes and collaborate with leadership to address evolving business needs.
• Predict and strategize around patterns and instances of content misuse.

Requirements

• Native-level fluency in Yoruba and proficiency in English (B2).
• Experience or education in relevant fields such as political science or social research.
• Critical thinking, research, and analytical skills, with adaptability to changing demands.
• Eligibility to work in Portugal.

Benefits

• Relocation assistance and temporary accommodation support.
• Renewable contract and private health insurance.
• Opportunity to work in a creative, supportive team environment with guidance for career growth.

Join a motivated team dedicated to creating safer digital spaces and shaping global conversations

Des de la Fundació Pere Tarrés cerquem o una formadora per impartir un taller de Pintura i dibuix a la localitat de Vic

Taller adreçat a adults/es

Objectiu:

Retomar i potenciar velles afeccions
- Fomentar inquietuds artístiques.
- Mantenir i millorar la motricitat fina
- Potenciar la participació i col.laboració en exposicions i intercanvis locals i comarcals
- Promoure un espai de relació amb el grup de manera lúdica

Horaris:

Els dijous de 16:00 a 18:00h

Tens un bon nivell d'anglès? Li vols treure profit?
Estàs de sort, el Programa Speak Up continua!

El Programa Speak Up és un projecte d'acompanyament escolar del Consorci d'Educació de Barcelona que té com a objectiu millorar la competència lingüística oral en anglès de l'alumnat en diferents centres educatius de Barcelona.

A la Fundació Pere Tarrés cerquem monitors/es amb vocació i experiència docent que tinguin motivació per ensenyar.

Les funcions són:

• Fomentar l’ús de l’anglès com a llengua de comunicació a les sessions de treball amb 10 alumnes.
• Controlar l’assistència setmanal de l’alumnat. Fer el seguiment de les tasques que realitzin en l’estona de treball.
• Comunicar-se amb els especialistes d’anglès de l'Institut per tal de conèixer les necessitats de l’alumnat i la seva evolució.
• Mantenir la comunicació periòdica amb el professorat assessor de l’EOI Barcelona Drassanes per tal de seguir el programa d’activitats preparat i fer el seguiment i avaluació de la seva implementació.
• Realitzar els informes de seguiment de l’alumnat i assistir a les reunions de seguiment amb el professorat.
• Participar a les sessions de formació organitzades pel programa.
• Participar a les reunions de coordinació i de preparació d’equip de “great friends” i amb els centres.
• Organitzar els materials i suports didàctics. Organitzar i elaborar materials i activitats en anglès que afavoreixin l’ús oral de la llengua.
• Actuar com a referent lingüístic per a l’alumnat ajudant-lo a reforçar l’oralitat en anglès.
• Oferir suport a la conversa en llengua anglesa reforçant el treball oral realitzat a l’aula.

Condicions:

• Incorporació: Immediata
• Jornada: 8 hores setmanals
• Horari: Dilluns a dijous de 16h a 18h
• Temporalitat: fins a final de curs 24-25.

Si vols ser un/a Great Friend, no dubtis a inscriure't.
We're waiting for you!

Et vas quedar amb ganes de formar part del Projecte Èxit?
No et preocupis, el projecte continua!

El Programa Èxit és un projecte d'acompanyament escolar del Consorci d'Educació de Barcelona que es desenvolupa en diferents centres educatius de Barcelona durant el curs 2023-2024.

A la Fundació Pere Tarrés cerquem monitors/es amb vocació i experiència docent que tinguin motivació per ensenyar.

Les funcions són:

• Ajudar a l’alumnat (grup de 10) a fomentar actituds, hàbits de treball i tècniques d’estudi mitjançant una planificació i uns objectius individualitzats per a cada alumne/a. Alhora acompanyar-los des d’un punt de vista emocional i de proximitat per facilitar la convivència en grup i millora de l’aprenentatge.
• Fomentar l’ús del català com a llengua habitual de comunicació.
• Controlar l’assistència setmanal de l’alumnat.
• Fer el seguiment de les tasques que realitzin en l’estona del reforç escolar.
• Comunicar-se amb els tutors i tutores per tal de conèixer les necessitats individuals de cada alumne/a i la seva evolució.
• Realitzar els informes de seguiment de l’alumnat i assistir a les reunions de seguiment de l’alumnat amb el professorat.
• Participar a les sessions de formació organitzades pel programa.
• Participar a les reunions de coordinació i de preparació d’equip d’amics grans i amb els centres.
• Preparar i organitzar els materials didàctics i de suport.

Condicions:

• Incorporació: Immediata
• Jornada: 8 hores setmanals
• Horari: Dilluns a dijous de 16h a 18h
• Temporalitat: fins a finals de curs 24-25

Si vols ser un/a amic/ga gran, no ho dubtis més, t'estem esperant!

T'apassiona inspirar i educar als més petits? Aquest és el teu lloc, t'estem esperant!

La Fundació Pere Tarrés cerca Monitors/es Infantils per nodrir la nostra borsa de treball per cobrir diferents substitucions a les escoles bressol municipals ubicades a Barcelona.

Seràs una figura clau en el desenvolupament i benestar dels infants!

La teva missió principal serà proporcionar suport educatiu durant activitats d'aprenentatge i joc, ajudant a fomentar habilitats cognitives, socials i emocionals en un ambient segur i acollidor.

Què faràs?

• Suport Educatiu: Facilitar activitats didàctiques i de joc que estimulin el desenvolupament integral dels infants.
• Supervisió i Cura: Garantir la seguretat i el benestar dels infants durant el dinar i el temps de descans.
• Seguiment: Mantenir un diàleg obert i constructiu amb l’equip educatiu, informant sobre el progrés i necessitats dels infants.
• Ambient Segur i Estimulant: Assegurar un espai net, segur i organitzat que afavoreixi l’aprenentatge i la diversió.

Què oferim?

• Horari fixe de dilluns a divendres de 11:30h a 15h
• Possibilitat d'ampliar jornada en horari de matins (8h a 9h) o tardes (15h a 17h)
• Un equip apassionat i col·laboratiu, compromès amb el desenvolupament dels nostres infants!

Uneix-te al nostre equip i marca la diferència a la vida dels més petits!

Why do an intership at Eurofragance?

• In Eurofragance you will be part of the exciting world of smells and fragrances with our Passion, Performance & Entrepreneurship values.
• You will grow and learn in a company in constant growth and expansion.
• You will have the opportunity to develop with top professionals in the sector.
• You will be part of a Global Company with Headquarters in Barcelona and subsidiaries in Dubai, Singapore, Mexico, Turkey and India among others.
• You will practice your language skills in a global and multicultural environment.
• You will feel you play a role in society thanks to our Corporate Social Responsibility policy and our commitment to the Environment, which we demonstrate on a day-to-day basis with actions such as the Volunteer Day.

Enjoy a great work environment in Eurofragance!

At our company, we're committed to creating an inclusive work environment where everyone feels welcome, regardless of their gender, age, sexual orientation, or any other factor. We encourage candidates from all walks of life to apply for this job vacancy, and we extend a particularly warm welcome to those with disabilities.

Mission

Learn how to select candidates that are ideal for the company culture, creating an exceptional candidate experience while knowing all the internal processes relevant to the success of the selection process and the incorporation of the person into the job so that they feel part of the team and adding value as soon as possible.

Functions

Talent management area:

· Learn to manage a selection process and take responsibility for a group (Group of interns): publication of vacancies, screening of CVs, administration of psychometric tests and conducting interviews.

· Learn to generate an excellent candidate experience throughout the selection process.

· Gain experience in defining vacancies with Hiring Managers.

· Know and apply different tools and methodologies for personnel selection (Applicant Tracking System, Agile Selection System, psychometric tests,...)

· Understand and apply the main keys to an incorporation process (On Boarding) through an excellent Hiring Manager who takes into account both professional and emotional aspects so that the person feels part of the team and contributing value as soon as possible.

· Learn to collaborate with projects in the People area such as training actions, Internal Communication or Corporate Wellbeing.

· Learn to contribute your point of view to the rest of the People & Organization team to enrich collective decision-making.

· Participate and propose ideas for the revitalization of the internal communication platform (Engage) with content from the People & Organization area.

Personnel administration area:

· Learn how to manage the hiring process and register employees in the internal system (HRIS)

· Know the importance of keeping the corporate database up to date and put it into practice.

· Learn how to manage and monitor agreements with universities and their extensions.