Ofertas de empleo de professional

• At least 4 years of professional experience in Audit.|Audit experience in Big 4 and high English level are a must.

Manufacturing multinational company.

• Analyze and control financial data / registered financial transactions, in line with AO/IC, IFRS, financial planning and accounting manual, to ensure accurate, reliable and timely reporting.
• Fully responsible for preparation and execution of management and reports in line with company and regulatory standards ensuring timely and correct reports enabling management and shareholders to make decisions.
• Take care of tax accounting and declarations in line with company policies and governmental tax regulations ensuring timely and correct tax filings.
• Coordinate contacts with internal and external auditors to facilitate effective and efficient auditing. Create and organize audit trail documents for auditing purposes.
• Responsible for keeping the knowledge level of the outsourcing party at the required level and educate and train them if the level is below the required level.
• Fully responsible for cash management, financing and banking relationships in line with company and regulatory standards ensuring timely and correct reports enabling management and shareholders to make decisions.
• Building partnerships and maintaining strong relationships with all senior business managers and their teams.

• 3 days available working at home.
• Tickets restaurant.
• Medical Insurance.

• Experience working as Finance Director/ Finance Manager in multinational company|Very high English level and experience working with SAP, both are a must

Multinational company is looking for an Iberia Finance Director based in Torrejón de Ardoz (Madrid). The ideal candidate will have a minimum of 15 years of experience in Finance, with at least 3-5 years working as Finance Director/ Finance Manager in a small/ medium-sized subsidiary of a multinational group. Experience in a sales company that sells products (not services) is a must. SAP is a must (experience implementing SAP will be a plus). Very high English level is a must. Hands-on and multitask profile. Workplace type: In the office, with flexibility. Availability to travel occasionally.

Reporting to the Group CFO and to the Iberia Managing Director, the selected candidate will be responsible for the following responsibilities:

• Support the integration of the legal entity into the Group's environment.
• Support profitable growth along group guidelines within the Iberian region.
• Build up and lead a lean team of finance, controlling & administrative specialists.
• Lead, as well as hands-on work on all financial processes and matters, including cost accounting and controlling, preparation and monitoring of budgets and rolling forecast, monthly closing, and timely preparation of financial reports according to Group global policies.
• Analyze business data, initiate and monitor corrective action plans to achieve strategic targets and budget guidelines.
• Manage and exercise direct responsibility for controlling and reporting, accounts receivable and customer credit, accounts payable.
• Coordinate bank matters with parent company CFO in Europe to meet liquidity needs.
• Manage cash flow and support business and AR management with financing solutions as and when needed.
• Responsible for commercial-related legal, contract, risk management and insurance matters as well as support in evaluation of alliances and acquisitions (where necessary in coordination with parent company's legal counsel in Europe). Develop and implement a commercial strategy to support profitable growth and lead to identify opportunities for profitability improvement.
• Manage tax (including reporting and planning) and audit activities as well as legal issues within Spanish frameworks; prepare and sign legal contracts for the company.
• Secure high-quality IT support in people, systems and software; manage all IT-related activities, upgrades, and implementations for the profit center.
• Represent the company in all negotiations and communication initiatives.

• Salary package: 60.000 - 70.000 euros fixed salary + bonus + company car.
• The final offer will depend on the real experience demonstrated through the process.
• Opportunities for professional growth and development.
• Workplace type: In the office, with flexibility.
• Job location: Torrejón de Ardoz (Madrid).
• Job managed by: Guillermo Recoder.

• > 7 years of professional Sales KAM Automotion Experiencie (Europe)|German or French is must, English Level must be C1 or higher

Our client is a large player in the Technology/Automotive industry.They are known for their innovative solutions and have a significant footprint in markets around the globe.

• Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships internationaly with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
• Monitor and analyse performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients' needs

• A competitive salary range
• Generous holiday leave
• A positive and innovative company culture
• Opportunities for professional growth and advancement

This is a fantastic opportunity for a Commercial Senior KAM to grow their career in the Technology/Automotive industry. We invite all interested candidates to apply.

• Minimum 3 years of successful experience in a similar leadership position |Very fluent in English

Leading international manufacturing company

Reporting Line: Direct reporting to the Regional Finance Director Europe-CIS and indirect reporting to the Country Manager.Lead and coordinate monthly financial closing operations, with particular focus on inventory and production settlements.

• Ensure accurate and timely financial reporting in compliance with IFRS and local GAAP standards.
• Manage the annual budgeting process, provide forecasts, and analyze P&L and balance sheet variances.
• Secure accurate cash flow forecasting and liquidity management in collaboration with external financing partners and the Group finance team.
• Execute detailed financial analysis, management control tasks, and continuous process improvements.
• Lead, develop, and mentor the finance team to enhance performance and foster talent growth.
• Identify and resolve accounting issues, streamline administrative processes, and ensure compliance with tax and regulatory reporting.
• Facilitate internal and external audits, and maintain strong working relationships with auditors and tax consultants.
• Ensure compliance with internal finance procedures and regulatory requirements.
• Participate in finance-related projects, including the implementation of new ERP systems, and recommend automation solutions to improve efficiency.
• Provide financial support and analysis for strategic investment projects.
• Drive improvements in the cash conversion cycle by optimizing inventory management, receivables collection, and payment terms.

• Atractive salary package.
• The final offer will depend on the real experience demonstrated through the process.
• Opportunities for professional growth and development.
• Workplace type: In the office.
• Job location: Gijón ( Asturias )
• Job managed by: Pablo Soria.

• Experience working as Finance & Business Controller in a multinational company|Very high English level is a must

Important multinational Group is looking for a Corporate Financial Senior Controller based in Madrid. The ideal candidate will have minimum 7-8 years of professional experience in Finance, with at least 3-5 years as Finance & Business Controller in an important multinational group. Experience managing several countries or regions, will be a plus. IFRS knowledge a plus. Very high English level is a must. Workplace type: Hybrid (you can work from home 1 day a week). Availability to travel sporadically (national and international).

Reporting to the Corporate Financial Controlling Director, the selected candidate will be responsible for the following responsibilities:

• Coordinate the preparation of group forecasts and annual budget.
• Analyze deviations vs budget / previous month / last year of P&L, Working Capital, Cash Flow and Net Financial Debt.
• Ensure financial reporting compliance with Group's policies and reporting standards (Spanish GAAP, IFRS…).
• Coordination and communication on a regular basis with the local Finance Teams of the different countries of the Group.
• Deliver best-in-class financial reporting, value-added analysis, and decision-support to the business, interpreting key performance drivers and business dynamics to optimize efficiency.
• Develop and improve financial dashboards while reducing complexity and providing valuable insights and conclusions to key stakeholders.
• Lead the development and setup of the financial reporting systems, fueling continuous improvements and training users to ensure maximus usage.

• Salary package: Around 55.000 - 60.000 euros fixed salary + bonus.
• Final offer will depend on the real experience demonstrated along the process.
• Opportunities for professional growth and development.
• Workplace type: Hybrid (you can work from home 1 day a week).
• Job location: Madrid.
• Job managed by: Guillermo Recoder.

• Experiencie with GAAP and application of IFRS standards.|Domain in SAP

Multinational group in the education sector headquartered in Finland.

• Experience in reporting: review and reconciliation of information, loading of data into the reporting platform in compliance with a standardised structure for the whole Group.
• Analysis of variations and investigation of their origin.
• Performing reconciliations accounting reconciliations of customers and suppliers and intercompany balances.
• Preparation and review of general accounting entries: expenses and income provisions, sales adjustments, tax regularisation.
• Experience in Statutory Auditing and knowledge of SOX controls will be highly valued.
• SAP system implementation.
• Monthly accounting closings.

• Salary: 45.000€ B/A + social benefits.
• Opportunities for professional growth and development.
• 60% home office. / two days of in-office work
• Schedule: 7.30 - 9hs / 16.30 - 18hs
• Job location: (Tres Cantos) Madrid

In Collaboration, we are excited to partner with a leading financial services company to recruit an English-speaking Compliance Officer for our Limassol team! If you are passionate about ensuring regulatory adherence and enjoy working in a dynamic environment, we want you to join us in upholding the highest standards of compliance.

Position: Compliance Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Surveillance and Monitoring: Vigilantly monitor trading activities to identify suspicious or unauthorized actions, reviewing reports and alerts generated by compliance systems.
• Documentation Management: Keep compliance documents organized and up-to-date, ensuring policies, procedures, and regulatory filings are always in compliance.
• Reporting: Prepare regular compliance reports for management and regulatory bodies, providing insights and updates on our compliance status.
• Regulatory Research: Stay ahead of the curve by conducting thorough research on regulatory changes that could impact the organization.
• Training and Development: Assist in organizing compliance training for employees, fostering a culture of compliance awareness and education.
• Breach Investigation: Support the compliance monitoring program by conducting reviews and investigating any compliance breaches reported by employees or flagged by systems.
• Policy Implementation: Collaborate with colleagues to implement new or updated compliance policies across the organization.
• Due Diligence: Conduct due diligence checks on clients by reviewing documentation and ensuring strict adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Audit Collaboration: Work closely with the internal audit team during compliance audits, providing necessary documentation and insights.

What You Bring:

• Experience: A minimum of 1 year in a similar role within a Compliance Department, demonstrating your understanding of compliance protocols.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Certifications: CySEC Basic/Advanced certification is a plus, showcasing your commitment to professional standards.
• Technical Skills: Proficiency in Microsoft Office, enabling you to create reports and presentations efficiently.
• Language Proficiency: Fluent in English with strong verbal and written communication skills to effectively convey compliance matters.
• Attention to Detail: A keen eye for detail with a results-oriented approach, ensuring thoroughness in compliance activities.
• Critical Thinking: Excellent multitasking abilities and strong critical thinking skills to navigate complex compliance issues.

What We Offer:

• Competitive Salary: Enjoy a remuneration package based on your experience and qualifications.
• Health Benefits: Access to private medical insurance, prioritizing your well-being.
• Professional Growth: Ongoing professional development and training opportunities to help you advance in your career.
• Team Events: Engage in quarterly team events and regular corporate activities that promote a strong team spirit.
• Wellness Perks: Benefit from access to sports activities and a corporate discount card.
• Positive Work Culture: Be part of a dynamic and friendly team in a supportive and positive working environment.

Join us in this exciting opportunity to ensure compliance excellence within a leading financial services organization! #ComplianceOfficer #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading financial services company to find an English-speaking Back Office Officer to join our vibrant Limassol team! If you are detail-oriented, passionate about customer service, and eager to contribute to a dynamic work environment, this opportunity is perfect for you.

Position: Back Office Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Client Onboarding: Open and register new client accounts in our company software, ensuring a smooth and efficient onboarding process.
• Compliance Checks: Conduct KYC (Know Your Customer) and due diligence checks to uphold our commitment to regulatory compliance.
• Activity Monitoring: Monitor client activity for AML (Anti-Money Laundering) compliance, helping to maintain a secure trading environment.
• Withdrawal Management: Oversee and facilitate client withdrawals, ensuring accurate approval and timely execution.
• Transaction Processing: Process and settle various transactions, including deposits, withdrawals, and internal transfers, with a keen eye for discrepancies.
• Documentation Handling: Provide account statements upon request and archive essential documents in our CRM, including agreements and contracts.
• Customer Support: Address customer complaints professionally, striving to enhance client satisfaction and retention.
• Document Maintenance: Keep client KYC documents up to date, ensuring all records are accurate and compliant.
• Team Support: Assist the team with other tasks as needed, contributing to a collaborative work environment.

What You Bring:

• Experience: A minimum of 1 year in a similar role within the financial services or Forex industry.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Language Skills: Fluency in English with strong communication skills; knowledge of additional languages such as Hebrew, Dutch, or Spanish is a plus.
• Technical Proficiency: Proficiency in Microsoft Office and CRM systems, with the ability to quickly learn new software.
• Self-Starter Attitude: Ability to work independently while also thriving in a team-oriented environment.
• Attention to Detail: A meticulous approach to tasks, with a strong focus on accuracy and results.
• Multitasking Skills: Excellent time management abilities, enabling you to juggle multiple responsibilities effectively.
• Certifications: CySEC Basic/Advanced certification is advantageous.
• Flexibility: Availability to work Monday to Friday, with rotating shifts between 10 AM - 07 PM and 02 PM - 11 PM.

What We Offer:

• Competitive Salary: An attractive remuneration package based on experience and qualifications.
• Health Benefits: Comprehensive private medical insurance to ensure your well-being.
• Professional Development: Ongoing training opportunities to enhance your skills and advance your career.
• Team Events: Engage in quarterly team events and regular corporate activities that foster camaraderie and teamwork.
• Wellness Perks: Access to sports activities and a corporate discount card for added benefits.
• Positive Environment: Become part of a dynamic, friendly team within a supportive and positive workplace culture.

Join us in this exciting opportunity to shape the future of financial services as our next Back Office Officer! #BackOffice #FinancialServices #Limassol

In Collaboration, we are thrilled to partner with a leading financial services company in search of a talented Hebrew-speaking FX Dealer to join our dynamic team in Limassol, Cyprus! If you are passionate about financial markets and eager to contribute to a fast-paced trading environment, we want to hear from you!

Position: FX Dealer

Location: Limassol, Cyprus 

Employment Type: Full-time 

Work Model: On-site

What You’ll Do:

• Supervision and Leadership: Oversee daily dealer tasks and responsibilities, ensuring seamless operations within the trading floor.
• Market Awareness: Stay informed about daily news and developments related to the company’s trading products to make informed decisions.
• Client Account Management: Monitor client account margins and liquidation levels, ensuring clients are supported and informed.
• Market Analysis: Utilize fundamental and technical analysis to understand market trends and assist in making strategic trading decisions.
• Reporting: Generate and supervise daily, monthly, and yearly reports, ensuring accurate documentation of trading activities.
• Communication: Report any unusual events or incidents to your line manager and communicate significant market movements to dealers across different shifts.
• Technical Monitoring: Ensure price feeds are consistently operational, enabling timely trading decisions.
• Collaboration with Sales: Work closely with the Sales Department to resolve client disputes promptly and efficiently.

What You Bring:

• Language Proficiency: Native or fluent Hebrew, both verbal and written, with a good command of English.
• Educational Background: Bachelor’s degree in Economics, Finance, or a related field.
• Experience: Previous experience in a similar role within the financial sector or brokerage firms is advantageous.
• Trading Knowledge: Familiarity with trading platforms and a solid understanding of technical and fundamental analysis will set you apart.
• Availability: Willingness to work a shift rotation, Monday to Friday, from 8 AM to midnight, with 40 hours a week and two days off.

What We Offer:

• Competitive Compensation: Attractive salary package complemented by performance-based bonuses.
• Dynamic Team Environment: Become part of a supportive and friendly international team that values collaboration and innovation.
• Relocation Support: Assistance with relocation, including housing support and visa arrangements, to help you settle in smoothly.
• Career Development: Opportunities for continuous professional growth and career advancement within a leading Forex company.
• Social Activities: Participate in regular team-building events, social activities, and company outings to foster camaraderie and engagement.
• Health Benefits: Comprehensive private medical insurance and a company discount card for added perks.
• And More: Enjoy a vibrant multicultural working environment with additional benefits!

Join us in shaping the future of Forex trading as our next FX Dealer! #FXDealer #ForexCareers #Limassol

In Collaboration, we are excited to partner with a leading forex company as we seek an experienced and dynamic Media Buyer to join our team in Limassol, Cyprus! If you have a passion for driving successful advertising campaigns and thrive in a fast-paced environment, we want to hear from you!

Position: Media Buyer
Location: Limassol, Cyprus
Employment Type: Full-time

What You’ll Do:

• Campaign Management: Plan, execute, and optimize advertising campaigns across various media platforms to achieve maximum impact and effectiveness.
• Performance Analysis: Analyze campaign performance, adjusting strategies as necessary to meet key performance indicators (KPIs) and drive success.
• Creative Collaboration: Work closely with creative teams to develop compelling ad creatives that resonate with our target audience.
• Opportunity Identification: Conduct thorough research to identify new advertising opportunities and trends to enhance our campaigns.
• Negotiation Excellence: Negotiate with media vendors to secure the best rates and placements, ensuring cost-effective advertising spend.
• Financial Tracking: Track and report on advertising spend and return on investment (ROI), providing insights to optimize future campaigns.
• Cross-Functional Collaboration: Collaborate with other teams to ensure all campaigns align with the company’s overarching marketing goals and objectives.
• Trend Awareness: Stay up to date with the latest advertising trends and technologies, ensuring our strategies remain innovative and effective.

What You Bring:

• Experience: A minimum of 2 years of proven experience as a Media Buyer is essential, showcasing your ability to drive campaign success.
• Language Skills: Excellent communication and negotiation skills in English are required; proficiency in Italian or another foreign language is a significant advantage.
• Educational Background: A Bachelor’s degree in Marketing, Advertising, or a related field, or equivalent professional experience.
• Analytical Skills: Strong analytical and problem-solving skills to assess campaign performance and implement improvements.
• Multi-Tasking Ability: Ability to thrive in a fast-paced environment while managing multiple campaigns simultaneously with meticulous attention to detail.
• Tech Savvy: Proficiency in Microsoft Excel and Google Analytics is preferred, though not mandatory. Experience in the forex industry is a plus!

Why You’ll Love This Role:

• Competitive Remuneration: Enjoy an excellent salary package that reflects your experience, skills, and performance, ranging from junior to senior levels.
• Dynamic Environment: Join a vibrant international team that fosters a positive and friendly atmosphere, where collaboration is key.
• Professional Growth: Receive the guidance and tools needed to reach your full potential and advance in your career.
• Health Coverage: Benefit from private medical insurance to ensure your well-being.
• Relocation Support: Take advantage of generous relocation assistance as you transition to your new role in beautiful Limassol.

Join us in redefining the landscape of forex advertising as our next Media Buyer! #MediaBuyer #AdvertisingCareers #Limassol

In Collaboration, we are thrilled to partner with an award-winning, multi-licensed broker offering online CFD trading across a range of markets—including FX, crypto, oil, metals, shares, and indices—as we seek to onboard a talented System Administrator to join our vibrant team in Limassol, Cyprus! If you have a passion for technology and thrive in a dynamic environment, this is the opportunity for you!

Position: System Administrator
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary

What You’ll Do:

• System Management: Install, configure, and maintain operating systems, software, and hardware to ensure seamless operations.
• Performance Monitoring: Continuously monitor system performance, identify potential issues, and troubleshoot problems promptly to maintain system integrity.
• Network Oversight: Manage and oversee the network infrastructure, including routers, switches, and firewalls, to ensure robust connectivity and security.
• Backup & Recovery: Implement and verify data backup and disaster recovery procedures, ensuring they are functional and up to date.
• Team Collaboration: Work closely with IT team members to resolve complex technical challenges and enhance overall system performance.
• Technical Support: Provide top-notch technical support and assistance to end-users, ensuring their IT needs are met efficiently.
• Incident Reporting: Report and document any unusual events or security incidents to maintain a secure IT environment.
• Documentation Development: Develop and maintain comprehensive system documentation to facilitate knowledge sharing within the team.
• User Training: Train and guide end-users on IT systems, software, and applications to enhance their proficiency and productivity.
• Project Participation: Engage in IT projects aimed at improving system efficiency, performance, and overall business productivity.

What You Bring:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Language Proficiency: Fluent in English, both verbal and written, to communicate effectively within the team.
• Certifications: A professional certification, such as Microsoft Certified Systems Administrator (MCSA), is a plus.
• Relevant Experience: Proven experience as a System Administrator or in a similar role, showcasing your technical expertise.
• Technical Skills: Hands-on experience with Active Directory (AD), Entra, Intune, AWS, Azure, Microsoft 365, VoIP, and FortiGate technologies.
• Trading Platforms: Strong knowledge of MT4/MT5 trading platforms to support our trading operations effectively.
• Network Security: Solid understanding of network security practices and antivirus software to protect our systems.
• Versatility: Familiarity with multiple operating systems and platforms, along with strong problem-solving skills and keen attention to detail.
• Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with team members and users alike.

Why You’ll Love This Role:

• Competitive Package: Receive an excellent remuneration package based on your experience, skills, and performance.
• Dynamic Environment: Join a creative and positive team atmosphere where innovation thrives.
• Professional Development: Access guidance and tools to help you reach your full potential and grow in your career.
• Diverse Projects: Work on exciting IT projects and collaborate with a skilled and supportive team.
• Fast-Paced Culture: Be part of a dynamic, fast-paced work environment focused on innovation and efficiency.

Join us in shaping the future of online trading technology as our next System Administrator! #SystemAdministrator #ITCareers #Limassol

In Collaboration, we are excited to partner with a leading financial services company in search of a motivated Spanish-speaking Introducing Broker (IB) Manager to join their dynamic team in Limassol, Cyprus! If you are passionate about building strong relationships and driving business growth, this is the opportunity for you!

Position: Introducing Broker (IB) Manager
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary + commissions

What You’ll Do:

• Relationship Management: Build and maintain strong partnerships with Introducing Brokers (IBs) to foster mutual business growth and success.
• Recruitment & Onboarding: Identify, recruit, and onboard new IBs, ensuring their smooth integration into our company’s operations.
• Strategic Development: Design and implement effective strategies to attract new IBs while retaining existing partnerships.
• Performance Tracking: Set performance goals and KPIs for IBs, providing tailored support to help them reach their full potential.
• Training & Support: Conduct engaging training sessions on our products, services, and market trends to empower IBs with knowledge and tools for success.
• Monitoring & Feedback: Utilize reporting tools to monitor IB performance and provide constructive feedback to enhance their results.
• Compliance Assurance: Ensure all IB activities comply with industry regulations, anti-money laundering (AML) standards, and company policies.
• Cross-Department Collaboration: Work closely with internal teams, including marketing, sales, and compliance, to provide cohesive support for IBs.
• Market Analysis: Stay ahead of market trends and competitor activities to keep our IB program competitive and relevant.

What You Bring:

• Language Proficiency: Native fluency in Spanish (both verbal and written) and fluency in English to communicate effectively.
• Educational Background: Bachelor’s degree in Business Administration, Accounting & Finance, Economics, Marketing, or a related field.
• Professional Credentials: Any relevant professional qualifications or certifications are advantageous.
• Experience: Proven track record in IB management, preferably within the FX or iGaming industries.
• Regulatory Insight: Familiarity with LATAM and SA jurisdictions will be considered a strong advantage.
• Market Knowledge: Strong understanding of forex trading, regulations, and market trends.
• Interpersonal Skills: Excellent communication, negotiation, and relationship management skills.
• Adaptability: Ability to thrive in a fast-paced, results-driven environment while maintaining a focus on strategic objectives.

Why You’ll Love This Role:

• Innovative Environment: Join a dynamic and fun workplace with a creative and forward-thinking team that values your contributions.
• Competitive Compensation: Enjoy a competitive salary based on your experience, with additional commission opportunities.
• Health Benefits: Access comprehensive medical insurance to support your well-being.
• Career Growth: Take advantage of professional development opportunities within a company that encourages growth and advancement.
• Key Player Recognition: Be recognized as a vital contributor to our company’s success and growth.
• Regulated Industry: Work with a licensed and regulated financial broker, enhancing your career in the financial services sector.

Join us in shaping the future of financial services while making a significant impact through your expertise and leadership as an Introducing Broker (IB) Manager! #IntroducingBroker #FinancialServices #Limassol

In collaboration we are working with a leading financial services company who are looking to recruit a Portuguese-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Portuguese both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a Arabic-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Arabic both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a German-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in German both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a French-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in French both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office. If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match!

Position: Customer Support Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Customer Assistance: Efficiently handle incoming inquiries via phone, email, and chat, addressing customer needs and ensuring their satisfaction.
• Record & Track: Document all call details in the call management system, delivering timely responses and resolutions in line with SLAs.
• Product Knowledge: Stay informed about services and products, particularly those tailored to specific customer needs.
• Escalate & Collaborate: Identify potential service issues and escalate to senior team members, while actively collaborating with colleagues on projects.
• Maintain Service Standards: Adhere to all project processes and SLAs, providing coverage for teammates as needed.
• Team Engagement: Join regular team meetings, manage administrative responsibilities, and support the team’s overall performance.
• Continuous Improvement: Engage in additional tasks as assigned, always aiming to enhance service quality and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent Dutch, with English proficiency at a B2 level or higher.
• Customer Service Experience: At least one year in a customer service role, preferably with a technical support background.
• Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.
• Problem-Solving Skills: Strong listening skills and an ability to understand and resolve customer needs efficiently.
• Ownership & Accountability: Capability to take full ownership of calls, resolving or escalating them as needed.

Why Join Us:

• Competitive Package: Excellent remuneration based on experience, skills, and performance.
• Work-Life Balance: Enjoy a consistent Monday-to-Friday schedule, 09:00 AM to 06:00 PM.
• Paid Time Off: 23 working days of annual leave to recharge and explore.
• Supportive Environment: Join a creative, friendly team with a positive atmosphere.
• Career Development: Access guidance, tools, and resources to help you grow professionally.

Step into a role where you can make a meaningful impact, learn, and thrive in the heart of Barcelona! #CustomerSupport #DutchSpeaking #Barcelona

In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Flemish-speaking Customer Lifecycle Manager for their Málaga office. If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you!

Position: Customer Lifecycle Manager
Location: Málaga, Spain
Employment Type: Full-time
Compensation: Competitive base salary + potential bonuses

What You’ll Do:

Build First Impressions: Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.

Lead the Sales Journey: Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.

Connect & Qualify: Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.

Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.

Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.

Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.

Customer Engagement: Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.

Voice of the Customer: Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.

What You Bring:

• Fluency in Flemish and English (C2 level).
• Sales Experience: 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.
• Communication Skills: Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.
• Tech Proficiency: Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.
• Self-Motivated: A proactive approach with a performance-driven mindset and a passion for cloud technology.
• Certification: Microsoft Fundamentals certification is a bonus.

Why Join Us:

• Competitive Pay: Attractive salary package tailored to experience and performance.
• Work-Life Balance: Monday to Friday schedule, 39 hours per week.
• Prime Office Location: Málaga, with a multicultural, supportive team.
• Growth Opportunities: Access to paid training, career development programs, and an international mobility pathway.
• Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.

Step into a role where you can inspire, connect, and make a real impact in sunny Málaga! #CustomerLifecycleManager #FlemishSpeaking #Malaga

In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Dutch-speaking Customer Lifecycle Manager for their Málaga office. If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you!

Position: Customer Lifecycle Manager
Location: Málaga, Spain
Employment Type: Full-time
Compensation: Competitive base salary + potential bonuses

What You’ll Do:

Build First Impressions: Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.

Lead the Sales Journey: Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.

Connect & Qualify: Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.

Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.

Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.

Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.

Customer Engagement: Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.

Voice of the Customer: Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.

What You Bring:

• Fluency in Dutch and English (C2 level).
• Sales Experience: 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.
• Communication Skills: Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.
• Tech Proficiency: Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.
• Self-Motivated: A proactive approach with a performance-driven mindset and a passion for cloud technology.
• Certification: Microsoft Fundamentals certification is a bonus.

Why Join Us:

• Competitive Pay: Attractive salary package tailored to experience and performance.
• Work-Life Balance: Monday to Friday schedule, 39 hours per week.
• Prime Office Location: Málaga, with a multicultural, supportive team.
• Growth Opportunities: Access to paid training, career development programs, and an international mobility pathway.
• Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.

Step into a role where you can inspire, connect, and make a real impact in sunny Málaga! #CustomerLifecycleManager #DutchSpeaking #Malaga

In collaboration, we are excited to assist a top Outsourcing/BPO company in hiring a motivated Danish-speaking Account Manager for their Málaga office. If you’re passionate about building relationships, driving revenue, and exploring opportunities in the sunny south of Spain, this role is tailored for you!

Position: Account Manager
Location: Málaga, Spain
Employment Type: Full-Time
Compensation: Competitive base salary + performance bonuses

What You’ll Do:

• Lead & Qualify: Use CRM tools to connect with and qualify accounts, consistently identifying and generating new opportunities.
• Relationship Building: Maintain regular communication with assigned accounts, strengthening connections and fostering repeat business.
• Sales Initiatives: Engage in targeted sales activities like call campaigns and industry-focused efforts, with a focus on upselling to enhance client value.
• Offer Solutions: Customize client experiences by providing alternative solutions and chain-wide discounts to meet specific needs.
• Drive Efficiency: Track all activities and maintain accurate records in the CRM system to optimize your workflow and performance.
• Industry Insight: Utilize your sales expertise to support inquiries in business travel, events, and accommodations.

What You Bring:

• Native/fluent Danish and fluent English (B2+ level).
• Excellent organizational and communication skills with a proactive approach.
• Experience in sales and a proven track record of driving results.
• Familiarity with CRM systems (preferred) and the Microsoft Office suite.
• Positive attitude and willingness to go above and beyond for clients.
• Background in hospitality is a plus but not required.

Why Join Us:

• Attractive compensation package based on experience, skills, and performance.
• Be part of a friendly, creative, and multicultural team.
• Regular working hours from Monday to Friday, 39 hours a week.
• Ongoing support and resources to develop your professional potential.

Step into a role where you can connect, inspire, and make a meaningful impact in the vibrant city of Málaga! #AccountManager #DanishSpeaking #Malaga

In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!

Position: Technical Support Representative
Location: Remote (Portugal)
Work Model: Remote, with an initial 2-week training in Porto
Employment Type: Full-Time
Remuneration: Base salary + performance bonuses

What You’ll Do:

• Provide top-notch technical support in French (for clients) and English (for developers) via chat and voice.
• Troubleshoot product-related issues using MySQL, escalating complex matters as needed.
• Maintain a high standard of customer satisfaction by ensuring timely, professional responses.
• Act as a critical link between customers and developers, ensuring clear communication of technical details.

What We’re Looking For:

• Native/fluent in French and proficient in English (B2 or higher).
• Solid knowledge of MySQL.
• Familiarity with Postman is a plus!
• Ready to work on shift rotation, Monday to Friday, 7 AM to 7 PM.
• Tech-savvy, customer-focused, and able to adapt quickly.

What’s On Offer:

• Competitive salary with performance bonuses.
• Remote work flexibility, plus a monthly allowance for home office expenses.
• Support during training in Porto, including accommodation.
• Join a dynamic, multicultural team that’s as passionate and friendly as it is talented!

Become a vital part of a rapidly growing FinTech support team! #TechSupport #FrenchJobs #RemoteWork

In collaboration, we are thrilled to partner with a top Outsourcing/BPO consultancy to onboard a talented Russian-speaking Interpreter to join their dynamic team remotely from Portugal!

Position: Interpreter
Location: Remote (must be based in Portugal)
Employment Type: Full-time

Role Highlights:

• Accurately interpret complex ideas and conversations between Russian and English, preserving clarity, tone, and context
• Strictly maintain details, ensuring complete and precise translations
• Handle client calls by following customer service protocols across insurance, legal, and medical industries
• Skillfully manage call flow, keeping the conversation focused without taking over

What You’ll Bring:

• C1 level in both Russian and English
• A High School Diploma (required) with language/interpretation education preferred
• Strong listening, note-taking, and cultural awareness skills to avoid miscommunication
• Confidence, discipline, and a strong sense of responsibility
• Ability to work toward performance goals with a neutral and objective approach

Benefits:

• Be part of a multilingual, multicultural, and friendly team with a positive work atmosphere
• Work 40 hours per week in rotational shifts (Monday to Sunday, 07:00-22:00)
• Remote work setup with private medical insurance
• Professional growth with support and tools to achieve your potential

If successful, pick up your equipment from Lisbon, Porto, or Covilhã, and start an impactful role from the comfort of home!

In collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices.

Position: Customer Support Representative
Location: Lisbon, Portugal
Employment Type: Full-time

Role Overview
As a Customer Support Representative, you’ll be at the forefront of delivering exceptional service to clients, ensuring their queries are handled promptly and effectively. In this role, you will offer clear product and service insights, manage inquiries with a positive, solution-focused attitude, and aim for high customer satisfaction. Your role is vital in building a positive brand experience, where every interaction is an opportunity to add value and exceed expectations.

Key Responsibilities

• Address and resolve client inquiries with optimal solutions and advice.
• Maintain up-to-date knowledge of products and services, sharing clear, accurate information with customers.
• Document interactions and maintain records to keep processes efficient and well-organized.
• Deliver consistent customer satisfaction with a commitment to quality results.

Requirements

• Native-level proficiency in Hungarian and fluency in English (B2).
• At least 6 months of experience in customer service (preferred).
• Strong communication and negotiation skills, with a calm, resourceful personality.
• Computer literacy with proficiency in Microsoft Office.

Benefits

• Competitive remuneration based on experience and performance.
• A positive, multicultural work environment that encourages growth and collaboration.
• Tools, training, and guidance to support your professional development.

Join our team and make a meaningful impact by providing top-notch service and support!

In collaboration, we are thrilled to work with a leading Outsourcing/BPO consultancy to recruit a Hebrew-speaking Political Ads Content Reviewer for their Lisbon office.

Position: Political Ads Content Reviewer
Location: Lisbon, Portugal
Employment Type: Full-time

Role Overview
As a Political Ads Content Reviewer, you’ll play a vital role in ensuring the integrity and adherence of online political ads and content to client policies. You’ll be responsible for evaluating social media content, webpages, and ad materials in a dynamic and high-volume environment. This role provides an opportunity to work with a multicultural team while developing your expertise in content review and compliance. Using critical thinking and attention to detail, you’ll balance multiple tasks to support the evolving needs of clients, occasionally contributing insights directly through client meetings to ensure continuous improvement.

Key Responsibilities

• Review and assess images, videos, accounts, and text content to enforce client policies.
• Escalate policy violations and report on emerging trends.
• Manage daily workflow to meet weekly productivity targets with quality precision.
• Collaborate in client meetings, sharing insights and actionable recommendations.
• Flexibly support different markets/products as needed.

Requirements

• Fluent in Hebrew with strong English skills (B2+).
• Eligibility to work in the EU or Portuguese residency.
• Tech-savvy with the ability to adapt quickly to new tools and protocols.
• Comfortable with sensitive content review, demonstrating strong ethical standards.

Benefits

• Competitive salary package.
• Supportive, multicultural team environment with growth opportunities.
• Relocation assistance and professional development tools.

Join a team where your critical insight helps shape a responsible digital landscape!

In collaboration, we are excited to partner with a renowned multinational technology leader to recruit a French and Italian-speaking Digital Marketing Optimisation Specialist for their Lisbon office.

Position: Digital Marketing Optimisation Specialist
Location: Lisbon, Portugal
Employment Type: Full-time

Role Overview
As a Digital Marketing Optimisation Specialist, you will craft impactful advertising solutions for high-value clients, optimizing their digital presence across social media and search. Your role will involve creating tailored keyword strategies, refining bids and budget recommendations, and leveraging data insights to enhance customer campaign performance. By understanding trends and interpreting key performance indicators, you will provide expert guidance and impactful optimization techniques to drive measurable results.

Key Responsibilities

• Develop and implement social media advertising strategies for customer success.
• Design keyword packs, bids, and budgets to maximize campaign effectiveness.
• Analyse data trends to offer insightful recommendations and performance feedback.
• Track, report, and interpret KPIs to provide meaningful insights.

Requirements

• Fluent French and Italian, with strong English skills (B2+).
• Minimum of 1 year of digital marketing experience.
• Proficiency in Microsoft Office, especially Excel; experience in contact centers is an advantage.
• Demonstrated knowledge of digital KPIs and optimization techniques.

Benefits

• Competitive salary and annual performance bonus.
• Meal and transportation allowances.
• Private health insurance and relocation assistance.
• Join a supportive, creative team with opportunities for professional growth.

Embrace the opportunity to make a tangible impact on digital marketing success!