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Ofertas de empleo de opera

4.526 ofertas de trabajo de opera


Content Moderator with Hebrew (Lisbon)
Wibit Consulting & Services (WibitCS)
Sin especificar
8 de octubre

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

Location: Lisbon, Portugal

Work model: on-site

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Review Ads for an online platform
  • Delete and block content according to the policies, as well as filter, organise, and evaluate it

REQUIREMENTS:

  • Native/fluent in Hebrew, both oral and written
  • Upper-intermediate level of English (B2)
  • No resident card required - Israeli citizens with a Job Seeker visa which they managed to obtain by themselves are accepted
  • Computer literate with the ability to adopt new knowledge quickly
  • Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
  • Strong critical and contextual thinking skills
  • Ability to work in a fast-paced environment with high volumes and changing demands
  • Ability to work independently, with minimal supervision, and as a part of the team

OFFER:

  • Affordable accomodation in single rooms in shared apartments provided by the employer
  • Sponsored yearly flight back home and return of flight costs to Portugal
  • Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
  • Health insurance
  • Cafeteria on site
  • 2 week training partially compensated by the employer
  • Holiday of 22 days per year
  • A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential


Departamento: Information & Technology
Jornada sin especificar
Otros contratos
Salario sin especificar
marketing
Recruitment and Employer Brand Manager with Chinese (Dubai)
Wibit Consulting & Services (WibitCS)
Sin especificar
8 de octubre

In collaboration we are seeking a Chinese-speaking Recruitment and Employer Brand Manager to lead recruitment efforts and employer branding initiatives for our Dubai-based operations. The ideal candidate will develop and implement strategies to attract top talent, enhance the company’s reputation in the Middle Eastern market, and ensure seamless recruitment processes.

Location: Dubai, UAE

Key Responsibilities:

- Develop and implement recruitment strategies to attract top talent for Dubai operations.

- Manage employer branding initiatives to strengthen the company’s reputation as an employer of choice in the Middle East.

- Collaborate with various departments to identify staffing needs and create job descriptions that align with company goals.

- Oversee the entire recruitment process, including sourcing, interviewing, and onboarding.

- Monitor and analyze recruitment metrics, making data-driven improvements to strategies.

- Build and maintain relationships with external recruitment agencies and partners.

Requirements:

- Experience in **recruitment and employer branding** preferred.

- Strong communication and interpersonal skills.

- Ability to work independently in a fast-paced environment.

- Proficiency in Chinese and English; Arabic is a plus.

- Familiarity with the retail and consumer goods industry in the Middle East is an advantage.

Key Skills:

- Recruitment and Employer Branding experience.

- Strong communication skills to manage relationships with candidates, internal teams, and external partners.

- Knowledge of the Middle Eastern market and industry trends.

Candidate Profile:

- Organized, proactive, and able to multitask.

- Adaptable to changing environments and able to solve problems independently.

- Eager to enhance the company’s market presence through effective recruitment and branding efforts.

This role offers an exciting opportunity to shape the talent acquisition landscape for a growing organization in the Middle Eastern market. Apply today!



Departamento: Human resources & Staffing
Jornada sin especificar
Otros contratos
Salario sin especificar
rrhh
Customer Support Agent with Finnish or Swedish (full-time or part-time) (Riga)
Wibit Consulting & Services (WibitCS)
Sin especificar
8 de octubre

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: Full-time or part-time (minimum 20 hours a week)

 

DUTIES AND RESPONSIBILITIES:

  • Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
  • Record case resolutions in the contact center tool based on client communication
  • Ensure that cases are resolved within the case life cycle
  • Escalate priority issues per client specifications to the immediate lead if applicable
  • Work independently and within a team
  • Communicate well with internal and external contacts
  • Provide exemplary customer experience
  • Meet quality standards on all handled contacts
  • Follow the schedule of work days and hours, be ready to start working on time
  • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
  • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
  • Attend trainings

       

      REQUIREMENTS:

      • Proficient Finnish or Swedish (C1) and fluent in English (B1+) language, both verbal and written
      • Previous experience in an outsourced customer service environment is nice to have
      • Willingness to relocate to Riga or already residing there
      • EU citizenship or valid work permit for Latvia
      • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
      • Optimistic, friendly, positive, and self-motivated personality
      • Ability to work in team
      • Service-oriented profile and with a focus on problem solving
      • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
      • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

       

      OFFER:

      • Paid startup training and professional development sessions
      • Shifts within the line operating hours 9 - 18 from Monday to Friday
      • Relocation support
      • A dynamic and diverse job in a pleasant and modern environment
      • Opportunities for personal and professional development
      • Team-building activities


      Departamento: Information & Technology
      Jornada sin especificar
      Otros contratos
      Salario sin especificar
      atencion-cliente
      Customer Support Agent with German (Lisbon)
      Wibit Consulting & Services (WibitCS)
      Sin especificar
      8 de octubre

      In collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.


      DUTIES AND RESPONSIBILITIES:

      • Communicate with customers using various channels (telephone, email and chat)
      • Ensure customer satisfaction and provide professional customer support
      • Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow
      • Identify the issue the client is facing, troubleshoot and provide the solution
      • Identify when the issue should be re-assigned to another department or more senior representative
      • Collaborate with other specialists to solve or properly close help tickets
      • Document each action taken and categorize cases and possible bugs, so that our engineering team can address them
      • Maintain and update all job-related administrative forms

       

      REQUIREMENTS:

      • Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
      • Experience in customer support or public relations or community management or social media management for a client is necessary
      • Excellent written and verbal communication and mediation skills
      • Resourceful and stress resilient personality that can adapt and remain calm in all situations
      • Ability to meet tight deadlines with minimum supervision and in timely manner
      • Ability to work independently, while being team player at the same time

       

      OFFER:

      • Excellent remuneration package based on experience, skills and performance
      • Shifts 5 days a week covering line operating hours from Monday to Sunday 9 AM - 6 PM
      • Life Insurance
      • Family Plan (Spouse/legal partner and children)
      • 2 month training agreement + 1 year full-time contracts with 30 days probation
      • Be part of a dynamic and creative team with positive and friendly atmosphere
      • Guidance and tools to reach your full potential
      • Meal allowance
      • Private health insurance
      • Yearly performance bonus
      • Relocation allowance and assistance in finding accommodation
      • And many others!


      Departamento: Information & Technology
      Jornada sin especificar
      Otros contratos
      Salario sin especificar
      atencion-cliente
      Customer Support Team Leader with Dutch/Flemish (Riga)
      Wibit Consulting & Services (WibitCS)
      Sin especificar
      8 de octubre

      In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga.

      Location: Riga, Latvia

      Employment type: Full-time

       

      DUTIES AND RESPONSIBILITIES:

      • To motivate, develop, and mentor team members in a dynamically changing environment
      • Drive process performance to achieve and exceed SLA deliverables according to associates' balanced scorecards
      • Meet shrinkage, productivity, and attrition targets
      • Manage/take accountability for dips in performance with adequate reinforcement plans proactively
      • Ensure effective and consistent communication with internal and external contacts
      • Manage and delegate daily volumes within the team and coordinate activities to ensure daily BAU delivery is in line with customer KPIs
      • Keep a detailed understanding of processes/SOPs run by the team and ability to bring in improvements and efficiencies within operations
      • Create a mode of operations to be adhered to by team members in order to maintain good routine and orderliness
      • Conduct team huddles to discuss process updates, feedback, and key focus points for the day
      • Answer and manage client queries/complaints across LOBs, rectify issues, and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutions
      • Mentor team in process & quality parameters, conduct live/remote audits of client interactions
      • Perform root cause analysis to identify key defects and create action plans/goals to improve
      • Provide direct customer support, calls, answer live chats, and/or social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member
      • Create, publish, and maintain operations-related reports in a timely manner
      • Discover training needs and support in training to provide necessary coaching on the ground
      • Collaborate with different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performance
      • Consider any additional ad hoc tasks that may contribute to operational needs, better service to the client, or improvement to the KPI
      • Adhere to company and customer procedures, policies, confidentiality guidance, and data protection legislation
      • Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc.

         

        REQUIREMENTS:

        • Proficient Dutch/Flemish (C1) and fluent in English (B2) language, both verbal and written
        • At least 1+ year of a BPO/call centre experience as a Team Leader
        • Willingness to relocate to Riga or already residing there
        • EU citizenship or valid work permit for Latvia
        • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
        • Excellent people management skills should have experience in previous roles
        • Good experience in MS Office – Word, Excel, and PowerPoint
        • Strong experience in presentation skills
        • Excellent communication and customer service skills
        • Excellent analytical and problem-solving capabilities
        • Ability to drive initiatives in the team with creativity and a long-term vision
        • Experience in initiating and implementing process improvements

         

        OFFER:

        • Paid startup training and professional development sessions
        • 8 hours shifts within the line operating hours from Monday to Friday 10 - 19 and on Satruday 10 - 14 for Dutch market or 10 - 18 From Monday to Friday for Belgian market
        • Relocation support
        • A dynamic and diverse job in a pleasant and modern environment
        • Opportunities for personal and professional development
        • Team-building activities


        Departamento: Information & Technology
        Jornada sin especificar
        Otros contratos
        Salario sin especificar
        atencion-cliente
        Gaming Analyst with Danish (Birkirkara)
        Wibit Consulting & Services (WibitCS)
        Sin especificar
        8 de octubre

        David Kennedy Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard Danish-speaking Gaming Analyst for their Malta office.

        Location: Tal-Pietà, Malta

        Employment type: Full-time, on site

        Remuneration: Base salary.

        DUTIES AND RESPONSIBILITIES:

        • Analyze risk-scoring reports to identify potential addictive behavior and contact at-risk players via phone or email, providing support in accordance with internal policies and procedures, including additional checks, self-exclusion, and account blocking
        • Monitor escalated player registrations to prevent and avoid underage gambling
        • Track and assess escalated self-excluded players for risk and manage refunds for eligible players
        • Review follow-up case reports on a daily, weekly, and monthly basis
        • Escalate complex cases with recommendations to senior management to ensure effective player protection
        • Apply a solution-focused approach to assist vulnerable players
        • Recommend changes and improvements to Responsible Gaming operational activities and processes
        • Collaborate with the Responsible Gaming Management team to promote Responsible Gaming awareness and deliver necessary training.

          REQUIREMENTS:

          • Native or fluent Danish speaker with strong English proficiency in both written and spoken forms
          • Keen interest in addiction psychology and knowledge of regulatory and compliance standards
          • Effective listening skills, empathy, and the ability to understand others
          • Willingness to learn and improve business operations
          • Positive mindset and flexibility
          • Strong teamwork abilities
          • Analytical thinking with excellent attention to detail
          • Capability to work effectively in a fast-paced, dynamic environment
          • Shifts from 9 AM to 11 PM with early/afternoon shifts Monday to Saturday, with a high possibility of Sunday shifts.

              BENEFITS:

              • Private health insurance
              • Free breakfast and lunch
              • Wellness allowance
              • Birthday leave
              • Company and Team building events.
              • Relocation package to Malta including flight and 2 weeks of accommodation.
              • And much more!


              Departamento: Information & Technology
              Jornada sin especificar
              Otros contratos
              Salario sin especificar
              marketing
              Content Moderator with Czech (Thessaloniki)
              Wibit Consulting & Services (WibitCS)
              Sin especificar
              8 de octubre

              In collaboration we are working with a BPO with great employee satisfaction ratings to find Czech-speaking Content Moderators.

              Location: Thessaloniki, Greece

              Work Model: On-site

              Employment type: Full-time

              DUTIES AND RESPONSIBILITIES:

              • Review content such as videos, news stories, still pictures, political ads, and social media profiles
              • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
              • Apply a content policy to digital content and execute handling procedures with consistency
              • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
              • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
              • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
              • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

              REQUIREMENTS:

                • Fluent English (C1) and Czech (C1), must be able to read and speak the language with an emphasis on great grammar skills
                • Experience in a BPO/contact centre/content moderation is prefered
                • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
                • A high school diploma or equivalent
                • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
                • A high affinity and cultural awareness of political and social situation in the country/region of supported language
                • Ability to pass a Criminal background check

                OFFER:

                • Excellent remuneration package based on experience, skills and performance
                • Shifts within 24/7 hours of operation
                • Relocation support
                • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
                • A dynamic and creative team with positive and friendly atmosphere
                • Good work environment - the employer can show off great reviews from their employees
                • Guidance and tools to reach your full potential
                • Private health and life insurance
                  • €85 monthly meal vouchers
                • Relocation support from Athens and other regions of Greece, including islands


                Departamento: Information & Technology
                Jornada sin especificar
                Otros contratos
                Salario sin especificar
                marketing
                Customer Support Adviso with German
                Wibit Consulting & Services (WibitCS)
                Valencia, València
                8 de octubre

                In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

                Location: Barcelona, Spain

                Employment type: permanent contract with 1-month probation period

                DUTIES AND RESPONSIBILITIES:

                • Ensure the smooth daily operation of our services by handling contacts over the telephone and by email.
                • Care for customer satisfaction, making sure that you are going the extra mile with each and every contact.
                • Make sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns.
                • Strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.
                • Follow internal processes and systems to resolve customer issues, taking the recommended next best actions.
                • Demonstrate a full understanding of our client and brand values.

                REQUIREMENTS:

                • Fluent level of both written & spoken German (native)
                • Able to communicate clearly and effectively in written and spoken English.
                • Experience in the customer service industry and ideally in a Contact Centre environment.
                • Be patient and empathic as you'll be supporting a paratransit service.
                • Autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude.
                • Solution-oriented to provide the correct and best outcome for the customer.
                • Be passionate about giving a great customer experience & have the ability to connect with customers, build rapport, and show empathy.
                • Well organized and able to prioritize the workload with the ability to work under pressure, and to calm even in stressful situations.

                • OFFER:


                • Full Time (39 hours per week) - rotating schedule Monday - Sunday to 7 am to 4 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
                • Fully Paid Training that optimally prepares you for your job - 4 weeks duration (office-based).
                • 24 holiday days per year on a full-time basis.
                • Best-in-class people engagement activities and programs.
                • Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
                • Employee Assistance Program - Free, confidential, and impartial guidance and support.
                • Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization.
                • Option to sign up for Discounted Private Health Insurance.
                • Referral Program: Refer a Friend and get a Referral bonus.
                • Access to specialized LinkedIn training courses.
                • Location: Barcelona, Spain.


                Departamento: Information & Technology
                Jornada sin especificar
                Otros contratos
                Salario sin especificar
                atencion-cliente
                Cloud Solutions Specialist with Dutch
                Wibit Consulting & Services (WibitCS)
                Málaga, Málaga
                8 de octubre

                In collaboration we have partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Dutch speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications.

                Location: Malaga, Spain

                Employment type: Full-time

                Remuneration: Base salary + performance bonus.

                DUTIES AND RESPONSIBILITIES:

                  • Secure new customer wins for a cloud: maximise up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
                  • Present cloud value propositions that align with customer’s business objectives and IT initiatives
                  • Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
                  • Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
                  • Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
                  • Execute quick technical feasibility assessments and proposals of developments of the solutions
                  • Develop knowledge of the cloud’s offerings and leverage all training resources
                  • Conduct group and one-on-one trainings across the centre on subjects of expertise
                  • Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics.

                REQUIREMENTS:

                  • Intermediate or fluent verbal and written English, fluent or native Dutch
                  • 3+ years of technology-related sales or business development experience
                  • A minimum of Fundamentals certification is required, L200 certification is preferred
                  • Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
                  • Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
                  • Experience in computer science, mathematics or engineering is a bonus
                  • Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
                  • Understanding of cloud deployment and adoption planning
                  • Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
                  • Understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
                  • Proven track record of outstanding performance and achieving goals
                  • Initiative to independently grow technical knowledge
                  • Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
                  • Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
                  • Success-driven, works well in a diverse team and enjoys a dynamic and changing environment.

                BENEFITS:

                  • Attractive remuneration with capped sales bonuses
                  • Indefinido contract
                  • Working with a big player in the Cloud industry and gaining specialization in it
                  • Work from Monday to Friday from 9 AM - 05:30 PM
                  • Relocation cost reimbursement for candidates from abroad
                  • Spanish lessons
                  • Indefinido contract
                  • International team
                  • Stimulating environment
                  • Many opportunities for growth within the company.


                Departamento: Information & Technology
                Jornada sin especificar
                Otros contratos
                Salario sin especificar
                informatico
                Customer Care Specialist with Dutch (Budapest)
                Wibit Consulting & Services (WibitCS)
                Sin especificar
                8 de octubre

                In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates would support customers of an e-commerce brand.

                Location: Remote/work from home in Hungary

                Employment type: Full-time

                DUTIES AND RESPONSIBILITIES:

                • Conduct technical-based customer assistance through voice, chat, and email in a timely manner
                • Provide an exceptional customer experience
                • Document each interaction in a dedicated CRM system
                • Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

                  REQUIREMENTS:

                  • Ability to effectively and correctly communicate verbally and in written format in Dutch (C1 level) and English (B2)
                  • Residing in Hungary and being able to take on a job legally without the company's support
                  • Experience in Customer Support, and technical support, especially with a help desk or other IT functions
                  • Ability to go through a background check
                  • Strong abilities to work independently and as a remote team player
                  • Problem-solving and critical thinking skills
                  • Adaptable and flexible, demonstrating abilities to work with process and information changes
                  • Strong working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)

                    OFFER:

                    • Excellent remuneration package based on experience, skills and performance
                    • Indefinite contract
                    • Private health and life insurance
                    • Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
                    • Fully remote work from Hungary
                    • A dynamic and creative team with a positive and friendly atmosphere
                    • Good work environment - the employer can show off great reviews from their employees
                    • Guidance and tools to reach your full potential


                    Departamento: Information & Technology
                    Jornada sin especificar
                    Otros contratos
                    Salario sin especificar
                    atencion-cliente
                    Chat Customer Support Agent with Dutch (Riga)
                    Wibit Consulting & Services (WibitCS)
                    Sin especificar
                    8 de octubre

                    In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Chat Customer Support Agent in Riga.

                    Work model: On-site

                    Location: Riga, Latvia

                    Employment type: full-time or part-time (minimum 20 hours a week)

                    DUTIES AND RESPONSIBILITIES:

                    • No phone-related duties
                    • Handle incoming message requests from customers of a payment platform, chat and email and provide resolution to end users
                    • Record case resolutions in the contact center tool based on client communication
                    • Ensure that cases are resolved within the case life cycle
                    • Escalate priority issues per client specifications to the immediate lead if applicable
                    • Work independently and within a team
                    • Communicate well with internal and external contacts
                    • Provide exemplary customer experience
                    • Meet quality standards on all handled contacts
                    • Follow the schedule of work days and hours, be ready to start working on time
                    • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
                    • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
                    • Attend trainings

                        REQUIREMENTS:

                        • Upper - intermediate Dutch (B2) and fluent in English (B1+) language, both verbal and written
                        • Previous experience in an outsourced customer service environment is nice to have
                        • Willingness to relocate to Riga or already residing there
                        • EU citizenship or valid work permit for Latvia
                        • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
                        • Optimistic, friendly, positive, and self-motivated personality
                        • Ability to work in a team
                        • Service-oriented profile with a focus on problem-solving
                        • Ability to work shift hours/ part-time (to the extent legally possible), adapting fast to change of prioritization
                        • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

                        OFFER:

                        • Paid startup training and professional development sessions
                        • Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
                        • Hybrid work (performance dependant)l might be considered after initial 3 months of employment
                        • Relocation support
                        • A dynamic and diverse job in a pleasant and modern environment
                        • Opportunities for personal and professional development
                        • Team-building activities

                        EMPLOYEE BENEFITS

                        • Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more
                        • OVP (Compulsory Health Examination): Full coverage.
                        • Development Opportunities: Advance your skills with DEXT, our educational platform offering 5000+ free courses, practice platforms and certifications, especially in cutting-edge technologies.
                        • Attractive compensation and allowances- Basis role and experience.
                        • Annual Leave – 4 calendar weeks of paid leave.
                        • Work Culture and Environment: Thrive in a dynamic and enjoyable workplace enriched with regular celebrations, wellness activities, and great team spirit.
                        • Hybrid Work Model: Transition to a hybrid model after meeting performance standards and depending on business needs.
                        • Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.


                        Departamento: Information & Technology
                        Jornada sin especificar
                        Otros contratos
                        Salario sin especificar
                        atencion-cliente
                        Customer Care Specialist with Dutch (Zagreb)
                        Wibit Consulting & Services (WibitCS)
                        Sin especificar
                        8 de octubre

                        In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of an e-commerce brand.

                        Location: Remote/work from home in Croatia

                        Employment type: Full-time

                        DUTIES AND RESPONSIBILITIES:

                        • Conduct technical-based customer assistance through voice, chat, and email in a timely manner
                        • Provide an exceptional customer experience
                        • Document each interaction in a dedicated CRM system
                        • Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

                          REQUIREMENTS:

                          • Ability to effectively and correctly communicate verbally and in written format in Dutch (C1 level) and English (B2)
                          • Residing in Croatia and being able to take on a job legally without the company's support
                          • Experience in Customer Support, and technical support, especially with a help desk or other IT functions
                          • Ability to go through a background check
                          • Strong abilities to work independently and as a remote team player
                          • Problem-solving and critical thinking skills
                          • Adaptable and flexible, demonstrating abilities to work with process and information changes
                          • Strong working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)

                            OFFER:

                            • Excellent remuneration package based on experience, skills and performance
                            • Indefinite contract
                            • Private health and life insurance
                            • 55 EUR monthly meal vouchers
                            • 15 EUR monthly Work From Home allowance
                            • 15 EUR night shift
                            • Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
                            • EUR 20 overtime add on
                            • Fully remote work from Croatia
                            • A dynamic and creative team with a positive and friendly atmosphere
                            • Good work environment - the employer can show off great reviews from their employees
                            • Guidance and tools to reach your full potential


                            Departamento: Information & Technology
                            Jornada sin especificar
                            Otros contratos
                            Salario sin especificar
                            atencion-cliente
                            Customer Support Agent with Dutch/Flemish (full-time or part-time) (Riga)
                            Wibit Consulting & Services (WibitCS)
                            Sin especificar
                            8 de octubre

                            In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

                            Work model: On-site

                            Location: Riga, Latvia

                            Employment type: full-time or part-time (minimum 20 hrs a week)

                            DUTIES AND RESPONSIBILITIES:

                            • Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
                            • Record case resolutions in the contact center tool based on client communication
                            • Ensure that cases are resolved within the case life cycle
                            • Escalate priority issues per client specifications to the immediate lead if applicable
                            • Work independently and within a team
                            • Communicate well with internal and external contacts
                            • Provide exemplary customer experience
                            • Meet quality standards on all handled contacts
                            • Follow the schedule of work days and hours, be ready to start working on time
                            • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
                            • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
                            • Attend trainings

                                REQUIREMENTS:

                                • Upper Intermediate Dutch/Flemish (B2) and fluent in English (B1+) language, both verbal and written
                                • Previous experience in an outsourced customer service environment is nice to have
                                • Willingness to relocate to Riga or already residing there
                                • EU citizenship or valid work permit for Latvia
                                • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
                                • Optimistic, friendly, positive, and self-motivated personality
                                • Ability to work in team
                                • Service-oriented profile and with a focus on problem solving
                                • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
                                • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

                                OFFER:

                                • Paid startup training and professional development sessions
                                • Shifts within the line operating hours from Monday to Friday 10 AM - 06 PM. 40 hours a week
                                • Hybrid work (performance dependant)l might be considered after initial 3 months of employment
                                • Relocation support
                                • A dynamic and diverse job in a pleasant and modern environment
                                • Opportunities for personal and professional development
                                • Team-building activities.

                                EMPLOYEE BENEFITS

                                  • Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
                                  • Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.


                                Departamento: Information & Technology
                                Jornada sin especificar
                                Otros contratos
                                Salario sin especificar
                                atencion-cliente
                                Content Moderator with Dutch (Thessaloniki)
                                Wibit Consulting & Services (WibitCS)
                                Sin especificar
                                8 de octubre

                                In collaboration we are working with a BPO with great employee satisfaction ratings to find Dutch-speaking Content Moderators.

                                Location: Thessaloniki, Greece

                                Work Model: On-site

                                Employment type: Full-time

                                DUTIES AND RESPONSIBILITIES:

                                • Review content such as videos, news stories, still pictures, political ads, and social media profiles
                                • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
                                • Apply a content policy to digital content and execute handling procedures with consistency
                                • Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
                                • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
                                • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
                                • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

                                REQUIREMENTS:

                                  • Fluent English (C1) and Dutch (C1), must be able to read and speak the language with an emphasis on great grammar skills
                                  • Experience in a BPO/contact centre/content moderation is prefered
                                  • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
                                  • A high school diploma or equivalent
                                  • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
                                  • A high affinity and cultural awareness of political and social situation in the country/region of supported language
                                  • Ability to pass a Criminal background check

                                  OFFER:

                                  • Excellent remuneration package based on experience, skills and performance
                                  • Shifts within 24/7 hours of operation
                                  • Relocation support
                                  • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
                                  • A dynamic and creative team with positive and friendly atmosphere
                                  • Good work environment - the employer can show off great reviews from their employees
                                  • Guidance and tools to reach your full potential


                                  Departamento: Information & Technology
                                  Jornada sin especificar
                                  Otros contratos
                                  Salario sin especificar
                                  marketing
                                  Customer Support Agent with Norwegain (full-time or part-time) (Riga)
                                  Wibit Consulting & Services (WibitCS)
                                  Sin especificar
                                  8 de octubre

                                  In collaboration we are  working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

                                  Work model: On-site

                                  Location: Riga, Latvia

                                  Employment type: full-time or part time (minimum 20 hrs a week)

                                  DUTIES AND RESPONSIBILITIES:

                                  • Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
                                  • Record case resolutions in the contact center tool based on client communication
                                  • Ensure that cases are resolved within the case life cycle
                                  • Escalate priority issues per client specifications to the immediate lead if applicable
                                  • Work independently and within a team
                                  • Communicate well with internal and external contacts
                                  • Provide exemplary customer experience
                                  • Meet quality standards on all handled contacts
                                  • Follow the schedule of work days and hours, be ready to start working on time
                                  • Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
                                  • Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
                                  • Attend trainings

                                      REQUIREMENTS:

                                      • Upper-Intermediate Norwegian (B2) and fluent in English (C1) language, both verbal and written
                                      • Previous experience in an outsourced customer service environment is nice to have
                                      • Willingness to relocate to Riga or already residing there
                                      • EU citizenship or valid work permit for Latvia
                                      • Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
                                      • Optimistic, friendly, positive, and self-motivated personality
                                      • Ability to work in team
                                      • Service-oriented profile and with a focus on problem solving
                                      • Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
                                      • No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

                                      OFFER:

                                      • Paid startup training and professional development sessions
                                      • Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
                                      • Hybrid work (performance dependant)l might be considered after initial 3 months of employment
                                      • Relocation support
                                      • A dynamic and diverse job in a pleasant and modern environment
                                      • Opportunities for personal and professional development
                                      • Team-building activities

                                      EMPLOYEE BENEFITS

                                        • Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
                                        • Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.


                                      Departamento: Information & Technology
                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      atencion-cliente
                                      Quality Analyst with Norwegian (Riga)
                                      Wibit Consulting & Services (WibitCS)
                                      Sin especificar
                                      8 de octubre

                                      In collaboration we are working with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian) in Riga who will perform Audits and drive quality improvement

                                      Location: Riga, Latvia (on-site)

                                      Employment type: Full-time



                                      DUTIES AND RESPONSIBILITIES:

                                      • Monitor and audit quality of customer interactions of assigned CSAs, provide root cause analysis,
                                      • Provide individual and team feedback and coaching to CSAs by sharing actionable insights for improvement, and track feedback efficacy,
                                      • Effectively support CSA quality performance improvement in alignment with Operation Teamlead priorities, based on quartile management,
                                      • Participate in internal and external calibration sessions and joint call monitoring sessions with customer and stakeholders,
                                      • Provide comprehensive input for Quality reporting,
                                      • Identify improvement areas for adherence and improvement of quality standards, call out insights and observations to continuously improve customer experience,
                                      • Take part in production activities by taking calls and being part of support group activities, e.g. escalations, real-time support,
                                      • Participate in training programs for better understanding of client and business expectations and to continuously develop and grow.

                                      REQUIREMENTS:

                                      • Near native (Norwegian C1) or native relevant market language and manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems,
                                      • Excellent attention to detail and ability to maintain accuracy,
                                      • Great data analytic and problem-solving skills, continuous improvement mindset and toolset,
                                      • Good communication and interpersonal skills.
                                      • Possesses an advanced understanding of using computers and is effectively able to multitask across systems and applications,
                                      • Optimistic, friendly, positive, and self-motivated personality,
                                      • Ability to work in team,
                                      • Service-oriented profile and with a focus on problem solving,
                                      • Ability to work shift hours/ part time (to the extent legally possible),
                                      • No remarks in a background check performed by Supplier, e.g. no criminal record, nor any default payments to Klarna and no existing payment annotations. This includes no instances of payment defaults, arrears, or unfavorable credit data.

                                      OFFER:

                                      • A dynamic and diverse job in a pleasant and modern environment
                                      • Opportunities for personal and professional development
                                      • Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week


                                      Departamento: Information & Technology
                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      financiero
                                      Cloud Solutions Specialist with Flemish
                                      Wibit Consulting & Services (WibitCS)
                                      Málaga, Málaga
                                      8 de octubre

                                      In collaboration we are partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Flemish speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications.

                                      Location: Malaga, Spain

                                      Employment type: Full-time

                                      Remuneration: Base salary + performance bonus.

                                      DUTIES AND RESPONSIBILITIES:

                                        • Secure new customer wins for a cloud: maximise up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
                                        • Present cloud value propositions that align with customer’s business objectives and IT initiatives
                                        • Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
                                        • Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
                                        • Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
                                        • Execute quick technical feasibility assessments and proposals of developments of the solutions
                                        • Develop knowledge of the cloud’s offerings and leverage all training resources
                                        • Conduct group and one-on-one trainings across the centre on subjects of expertise
                                        • Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics.

                                      REQUIREMENTS:

                                        • Intermediate or fluent verbal and written English, fluent or native in Flemish
                                        • 3+ years of technology-related sales or business development experience
                                        • A minimum of Fundamentals certification is required, L200 certification is preferred
                                        • Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
                                        • Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
                                        • Experience in computer science, mathematics or engineering is a bonus
                                        • Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
                                        • Understanding of cloud deployment and adoption planning
                                        • Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
                                        • Understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
                                        • Proven track record of outstanding performance and achieving goals
                                        • Initiative to independently grow technical knowledge
                                        • Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
                                        • Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
                                        • Success-driven, works well in a diverse team and enjoys a dynamic and changing environment.

                                      BENEFITS:

                                        • Attractive remuneration with capped sales bonuses
                                        • Indefinido contract
                                        • Working with a big player in the Cloud industry and gaining specialization in it
                                        • Work from Monday to Friday from 9 AM - 05:30 PM
                                        • Relocation cost reimbursement for candidates from abroad
                                        • Spanish lessons
                                        • Indefinido contract
                                        • International team
                                        • Stimulating environment
                                        • Many opportunities for growth within the company.


                                      Departamento: Sales
                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      informatico
                                      Contract Builder: Fix Term Contract

                                      If you have answered yes to the questions above, stay with us and keep on reading.

                                      We are hiring a Fix-Term Contract Builder passionate about creating new ventures with top corporates that will change our world at a challenging and fulfilling rhythm! This role targets individuals who want to start their careers in the Corporate Venture Building industry.

                                      About the Job

                                      We are currently looking for a Builder who will have an essential role in building our ventures from the start till the end. Our team of builders is the heart of Byld, the reason why they need to know about supporting, leading, and being part of the team of each company we build, from business to operations to marketing.

                                      Devoted to “Business”, “Growth” and “Product”, they work together to successfully carry out all the ventures. Each Builder can be specialized in a certain field in the beginning but moreover, all of them can learn from the other disciplines to be 360 builders: Truly Rockstars!

                                      The perfect candidate should have an exquisite mix of entrepreneurial experience plus practical knowledge of the venture's design journey applying design thinking, customer development, or lean startup methodologies to succeed and sometimes fail. Yes, this is not always a 1Billion story!

                                      You can find some good stories of what we do (and how we do it!) right here: https://byld.xyz/cases/

                                      Specific Conditions:

                                      1. Start Date: October-November 2024
                                      2. Location: Madrid
                                      3. Contract Duration: Fix Term, 6-8 months.
                                      4. Visa sponsorship: Not Available
                                      5. Remote work policy: In-office - WFH flexibility
                                      6. Spanish language: Required
                                      7. Experience: 3-5 years minimum.
                                      8. Salary: Commensurate with experience

                                      As a Builder, you will:

                                      1. Establish people-centric business strategies for our ventures, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational, and organizational level.
                                      2. Uncover user needs through research, develop deep insights, generate business concepts, and craft how people will interact with the products and services we build.
                                      3. Design and build digital validation artifacts, as well as prototypes and final products, to validate our business concepts. Unleash the power of venture building and our validation methodology using no-code tools and get out of the building to test any experiment as a true street fighter.
                                      4. Pivot as often as the business model canvas requires to get the problem-solution fit as quickly as possible. Less is more and frugality is our best traveling companion.

                                      It’s great if you have a Bachelor’s degree or equivalent experience in business or a related field, but the most important characteristics are as follows:

                                      1. You have around 3-5 years of experience in innovation consultancy, corporate innovation, corporate strategy, or entrepreneurship experience (as staff, founder, or C-level in a startup or as a part of a venture builder). If you have some experience in a side project, that is something we love.
                                      2. You have a user-centric lover approach/mindset and business and service design experience.
                                      3. You are comfortable with no code tools and are used to applying them daily: Adalo, Figma, Card.io, Airtable, or any toolkit you can bring to the table is more than welcome.
                                      4. You are creative, extremely curious, and eager to learn.
                                      5. You are a fan of metrics and analytically driven data.

                                      And we will bring out the red carpet for you if…

                                      1. You are not scared of IT Teams, Product Teams Analytics, and Digital Marketing.
                                      2. You hold strong analytical and problem-solving skills.
                                      3. You can work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
                                      4. Detail is everything to you.
                                      5. You are capable of interpreting quantitative data and understanding the needs of users thanks to interviews and questionnaires.
                                      6. You have some experience in information architecture, screen flow, searching models, development of personas, wireframe design, prototyping, interaction…
                                      7. You have some knowledge regarding web design with HTML and CSS.

                                      What we look for in anyone at Byld…

                                      1. You know and are curious about new technologies and innovation and their impact on the world that we live in.
                                      2. You control the “startup” language.
                                      3. Controlled uncertainty is something that you feel comfortable with.
                                      4. You are able to multitask and work in rapidly changing environments.
                                      5. You can manage your time perfectly.
                                      6. Your attitude is dynamic, and ambitious, and you are eager to learn.
                                      7. You are able to confront opposing opinions.
                                      8. You are willing to take risks, take initiative, and say what you think at every moment.
                                      9. You are obsessed with quality.
                                      10. You have read our values and you identify with them.

                                      Benefits

                                      1. Inspiring and fulfilling work at an innovative and results-driven company creating cutting-edge ventures.
                                      2. Create a huge network within the startup and corporation ecosystems.
                                      3. Work from home is embedded inside the company.
                                      4. Flexibility in matters of work schedule and holidays.
                                      5. 4 working days policy. Fridays are for fun. We “only” work (hard) from Monday to Thursday.
                                      6. Dynamics for skills development and formation in different fields. Freedom to learn and apply new technologies to meet the needs of the ventures.
                                      7. A friendly, inclusive, and multicultural environment. Be part of an international team that is either able to make paella, prepare caipirinhas or build the next unicorn.

                                      About Byld

                                      Byld is a Spanish Corporate Venture Builder founded in 2017 that designs, validates, and launches new ventures with corporations sharing risks and rewards from day one., we lead and co-found new ventures from scratch combining the best of the entrepreneurial and corporate worlds to encourage the creation of scalable businesses with an international scope.

                                      Our formula for helping companies innovate is more effective and less risky than traditional methods, as it is entirely devoted to it and linked to the strategy of the corporation in the mid-long term. This allows corporations to properly confront the fierce competence of startups and other rivals and adapt to the constant change of present times, transforming opportunities and tendencies into new disrupting businesses. Ultimately, this is achieved thanks to the combination of the dynamism, versatility, and culture behind the startup mindset that we bring to the table and the resources, outreach, and experience of the big corporations that we partner with.

                                      This is a great opportunity to have a mark and create the future through innovation. Together with big corporations such as Carrefour, Unicef, Sanitas, Caser, Telefónica and Porsche, among others!

                                      Why Byld

                                      You build the people and the people build the business. This is what Byld believes in people, motivated, and passionate.

                                      At Byld, we execute innovation by combining our agility and culture with the size and resources of corporations.

                                      We are a team of fewer than twenty-five people, all diverse people, with experience in startups and also in large corporations such as Coca-Cola, McKinsey, Santander, Spotahome, Glovo, Rocket Internet, etc. As a team, we ar

                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      programador
                                      Master’s graduate program: Business Builder Internship
                                      Captura de pantalla 2024-09-26 a las 18.06.02.png

                                      Job description

                                      If you have answered yes to the questions above, stay with us and keep on reading.

                                      After 6 years in the corporate venture-building industry in Spain, we are launching our Master’s graduate program to provide an accelerated learning experience within the venture building world.

                                      We are starting to recruit the next cohort of our Master’s graduate program Fix-Term Contract Builder passionate about creating new ventures with top corporates that will change our world at a challenging and fulfilling rhythm!

                                      About the Job

                                      Throughout the program, the selected candidates will learn about our venture building methodology and will work hand-in-hand with our Building team in our Insigths phase to understand market problems, trends, and possible solutions. In our Labs phase, candidates will learn how to validate a business concept from scratch, apply experiments, build MVPs, and implement pilots to learn from real-life experiences. Once our business concepts are validated, during the Ventures phase, we accompany the new venture through its set-up, go-to-market, and early growth challenges.

                                      Our team of builders is the heart of Byld, the reason why they need to know about supporting, leading, and being part of the team of each company we build, from business to operations to marketing.

                                      As part of this team, you will work hand-in-hand with builders specialized in “Business”, “Growth” and “Product”. This work dynamic creates synergies where everyone can learn from different fields and disciplines to become a jack of all trades: a 360º business builder.

                                      You can find some good stories of what we do (and how we do it!) right here: https://byld.xyz/cases/

                                      Role specifics:

                                      Start Date: October-November 2024

                                      Location: Madrid

                                      Contract Duration: 6 months internship or apprenticeship contract.

                                      Visa sponsorship: Not Available

                                      Remote work policy: In-office - WFH flexibility

                                      Spanish language: Required

                                      Experience: 1-3 years

                                      Monthly stipend: 1200 €

                                      As a part of this program, you will:

                                      • Establish people-centric business strategies for our ventures, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational, and organizational level.
                                      • Uncover user needs through research, develop deep insights, generate business concepts, and craft how people will interact with the products and services we build.
                                      • Design and build digital validation artifacts, as well as prototypes and final products, to validate our business concepts.
                                      • Unleash the power of venture building and our validation methodology using no-code tools and get out of the building to test any experiment as a true street fighter.
                                      • Pivot as often as the business model canvas requires to get the problem-solution fit as quickly as possible. Less is more and frugality is our best traveling companion.

                                      To apply to this cohort, you need to fulfill the following requirements:

                                      • Be an early master’s graduate (or about to graduate) in any of the following fields: business, innovation, marketing, finance, entrepreneurship, technology, engineering, or any other relevant field.
                                      • Have full-time availability for 6 months.
                                      • Have 1 to 3 years of work experience in consulting, strategy, operations, innovation, or startup/fast-paced environment.

                                      Some hard and soft skills that will make you successful in this role:

                                      • Be a social chameleon: having excellent communication skills, and ability to understand and collaborate with different stakeholders, from corporate managers and directors to entrepreneurs, opinion leaders, field experts, and potential customers, among others.
                                      • Have extreme curiosity, you are always up-to-date on the latest social, technological, and political trends. You love understanding issues and finding solutions for them.
                                      • Be tech savvy: you are at ease with tech tools like Slack, ClickUp, Notion, or similar tools for day-to-day work and collaboration. You have a basic understanding of no-code tools and you’re a fast learner. If you know about Adalo, Figma, Card.io, Airtable, or any toolkit you can bring to the table is more than welcome.
                                      • You have a user-centric lover approach/mindset and business and service design experience.
                                      • Have a bias for action: you take initiative on the challenges that are presented to you. You can adapt to collaborate as a team and take ownership of your tasks to find solutions.
                                      • You are organized and oriented to detail, you like proofreading and creating systems to detect and avoid possible errors.

                                      And we will bring out the red carpet for you if…

                                      • You are not scared of IT teams, product teams, analytics, and digital marketing.
                                      • You hold strong analytical and problem-solving skills.
                                      • You can work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
                                      • Detail is everything to you.
                                      • You are capable of interpreting quantitative data and understanding the needs of users thanks to interviews and questionnaires.

                                      What we look for in anyone at Byld…

                                      • You know and are curious about new technologies and innovation and their impact on the world that we live in.
                                      • You control the “startup” language.
                                      • Controlled uncertainty is something that you feel comfortable with.
                                      • You are able to multitask and work in rapidly changing environments.
                                      • You can manage your time perfectly.
                                      • Your attitude is dynamic and ambitious, and you are eager to learn.
                                      • You are able to confront opposing opinions.
                                      • You are willing to take risks, take initiative, and say what you think at every moment.
                                      • You are obsessed with quality.
                                      • You have read our values and you identify with them.

                                      Benefits

                                      • Inspiring and fulfilling work at an innovative and results-driven company creating cutting-edge ventures.
                                      • Create a huge network within the startup and corporation ecosystems.
                                      • Work from home is embedded inside the company.
                                      • Flexibility in matters of work schedule and holidays.
                                      • 4 working days policy. Fridays are for fun. We “only” work (hard) from Monday to Thursday.
                                      • Dynamics for skills development and formation in different fields. Freedom to learn and apply new technologies to meet the needs of the ventures.
                                      • A friendly, inclusive, and multicultural environment. Be part of an international team that is either able to make paella, prepare caipirinhas, or build the next unicorn.

                                      About Byld

                                      Byld is a Spanish Corporate Venture Builder founded in 2017 that designs, validates, and launches new ventures with corporations sharing risks and rewards from day one, we lead and co-found new ventures from scratch combining the best of the entrepreneurial and corporate worlds to encourage the creation of scalable businesses with an international scope.

                                      Our formula for helping companies innovate is more effective and less risky than traditional methods, as it is entirely devoted to it an

                                      Jornada sin especificar
                                      Otros contratos
                                      Salario sin especificar
                                      financiero
                                      Operario/operaria Almacén descargas
                                      ¿Cuentas con experiencia como operario/a de almacén? ¿Tienes disponibilidad inmediata y buscas un trabajo puntual? Si es así... ¡Quédate,porque te va a interesar! En Grupo CTC by Randstad estamos en búsqueda de operarios/a para importante industria alimentaria situada en Granada. ¿Cuáles serán tus funciones? -FUNCIONES PRINCIPALES: -Descarga manual a granel y ubicación. - Conformado de cajas. - Flejado. - Etiquetado. - Retirada de residuos y uso de compactadora. OFRECEMOS Salario: 57,04€ brutos día Horario: de 7 a 15h. Solo de trabajará un día, aunque se formará parte de la bolsa de trabajadores habituales para las descargas. Contrato eventual.
                                      Jornada completa
                                      Otros contratos
                                      Salario sin especificar
                                      operario
                                      Marketing Operations Analyst

                                      About Us

                                      At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

                                      Join a Company that is Powering the Future of Finance with AI

                                      RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

                                      About the Role

                                      Step into the innovative role of Marketing Operations Analyst, where your expertise in coding, automatization, and analysis will be pivotal in enhancing our marketing strategies and operations. As a key member of our marketing team, you will leverage your technical skills to streamline processes, optimize data management, and support cross-functional projects that drive our business forward.

                                      In this role, you will be responsible for managing and improving our marketing infrastructure, ensuring seamless integration of various tools and platforms. Your technical acumen in automation tools, such as Zapier, will enable you to connect and enhance the productivity of the department and the organization as a whole.

                                      Thanks to your proficiency in data strategy and manipulation, you will ensure the accuracy and consistency of our data, enhancing its quality and allowing you to extract insights that will drive our strategic decisions.

                                      You will also collaborate closely with our sales, finance, and Data Science teams to align marketing initiatives with overall business requirements. Thus, your role will involve extensive use of CRM systems, on which you will need to apply your management skills to respond to the needs of projects or stakeholders.

                                      Your contributions will directly impact the efficiency and effectiveness of our marketing department, making a significant difference in our ability to attract and retain clients. Join us in this exciting role where your technical skills and strategic thinking will drive the continuous improvement of our marketing efforts.


                                      What you Need to Succeed

                                      • Experience in Python.
                                      • Basic experience with Kanban and project management.
                                      • Expertise in Customer Relationship Management (CRM) systems, especially Salesforce.com Administration.
                                      • Basic knowledge of Git and Linux server management
                                      • Knowledge of SQL.Proficiency in data visualization and dashboarding tools (Power BI or Tableau)
                                      • Strong verbal and written communication skills in English.
                                      • Ability to collaborate with cross-functional teams.
                                      • Proactive problem-solving approach.
                                      • User-centric mindset translating needs into requirements.
                                      • Detail-oriented in documentation and process management.
                                      • Willingness to learn and adapt to new technologies.

                                        Your Responsibilities

                                        • Managing and improving the marketing infrastructure, including CRM systems and data management, specially in Salesforce and Customer.io.
                                        • Implementing and maintaining workflows, processes, and statistical analysis to optimize marketing strategies.
                                        • Collaborating with sales, finance, and Data Science teams to align marketing initiatives with business requirements.
                                        • Ensuring data accuracy and integrity through regular audits and updates.
                                        • Performing continuous quality assurance on marketing tools and systems.
                                        • Actively participating in cross-functional projects to drive business growth.

                                          What's in it for you?

                                          • Work with the latest technologies.
                                          • Our Headquarters is located in Marbella. Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
                                          • Free Company shuttle bus from Malaga, Fuengirola, Riviera, and Estepona.
                                          • Ownership of projects in a collaborative environment where your contribution is valued.
                                          • An agile environment with a fairly flat hierarchy, enabling quick reactions to changes.
                                          • Continuous learning opportunities with support for ongoing training.
                                          • A diverse and international environment with over 29 nationalities and 24 languages spoken.

                                          We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.





                                          Departamento: Marketing
                                          Jornada sin especificar
                                          Otros contratos
                                          Salario sin especificar
                                          marketing
                                          VP of Engineering

                                          About Us:

                                          At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

                                          Join a Company that is Powering the Future of Finance with AI

                                          RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We recently launched Bigdata.com, a next-generation platform aimed at transforming financial decision-making.


                                          Position Overview:

                                          We are seeking an experienced and motivated VP of Engineering to join our team. This role is designed for a seasoned professional with a strong technical background and exceptional organizational skills. The VP of Engineering will play a critical role in supporting the CTO, managing engineering projects, ensuring accountability, and optimizing operational processes within the dev/ops department.


                                          Key Responsibilities:

                                          Project Management:

                                          • Oversee the planning, execution, and completion of engineering projects.

                                          • Coordinate cross-functional teams to ensure projects are delivered on time and within scope.

                                          • Track project milestones and deliverables, providing regular updates to the CTO.

                                          • Team Coordination and Accountability

                                          • Facilitate communication and collaboration among engineering teams.

                                          • Implement processes to monitor team performance and ensure accountability for project tasks.

                                          • Identify and address any roadblocks or challenges that may impact project timelines.


                                          Operational Efficiency:

                                          • Develop and optimize engineering processes to improve efficiency and productivity.

                                          • Assist in the implementation of best practices and continuous improvement initiatives.

                                          • Monitor key performance indicators (KPIs) and recommend corrective actions as needed.

                                          • Support CTO in managing costs and adhering to budgets


                                          Strategic Support:

                                          • Support the CTO in strategic planning and decision-making.

                                          • Prepare reports, presentations, and documentation for executive meetings.

                                          • Conduct research and analysis to provide insights on industry trends and technological advancements.

                                          • Help with team growth through writing job descriptions and conducting interviews.


                                          Technical Oversight:

                                          • Provide technical guidance and support to engineering teams as needed.

                                          • Ensure adherence to technical standards and quality assurance protocols.

                                          • Collaborate with stakeholders to define technical requirements and specifications.


                                          Qualifications:

                                          • Bachelor’s degree in Engineering, Computer Science, or a related field. MBA or Management Training is a plus.

                                          • Minimum of 3 years of experience in a technical role, with at least 3 years in a coordination or management capacity.

                                          • Strong understanding of engineering principles and practices.

                                          • Proven experience in project management, with a track record of successful project delivery.

                                          • Excellent organizational and multitasking skills.

                                          • Strong leadership and team management abilities.

                                          • Effective communication and interpersonal skills.

                                          • Proficiency in project management software and tools.

                                          • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.


                                          What's in it for you?

                                          • You will work with the latest technologies.

                                          • Our Headquarters is located in Marbella. Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.

                                          • Free Company shuttle bus from Malaga, Fuengirola, Riviera and Estepona.

                                          • You will have ownership of projects working in a collaborative environment where we will value your contribution.

                                          • You will work in an agile environment able to react quickly to changes with a fairly flat hierarchy.

                                          • As we encourage continuous learning, we will support your ongoing training.

                                          • Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

                                          We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status




                                          Departamento: Development
                                          Jornada sin especificar
                                          Otros contratos
                                          Salario sin especificar
                                          vendedor,comercial
                                          Accounts Receivable Manager

                                          About Us

                                          At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

                                          Join a Company that is Powering the Future of Finance with AI


                                          RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.


                                          About the Role

                                          We are seeking a dynamic and experienced Accounts Receivable Manager to oversee and optimize the revenue cycle and billing operations of our organization. The ideal candidate will have a solid background in finance and accounting, exceptional analytical skills, and proven experience in managing billing processes and revenue operations. This role is vital to ensuring accurate revenue recognition, efficient billing processes, and maintaining strong customer relationships.

                                          Responsibilities

                                          • Lead process creation and automation of Billing and Collection tools including: SAP, Subscription Management System, Salesforce, Cloud Marketplaces, in-house dev tools

                                          • Collaborate cross-functionally with teams such as GTM Operations, product management & engineering, and IT to identify areas for enhancing the customer experience and streamline Order-to-Cash processes

                                          • Implement and maintain customer onboarding procedures including customer records and structure, new customer data templates, review contracts for billing terms, credit policies, and fulfilling customer onboarding requests

                                          • Develop and implement policies and procedures to scale with the business

                                          • Develop and implement credit policies and procedures to manage credit risk effectively

                                          • Review new subscriptions / customers for proper revenue recognition & billing configuration

                                          • Monitor and update existing customers based on upgrades, downgrades or amendments to contracts

                                          • Responsible for all billing, accounts receivable, and collections reporting including communication with customers, sales team members, executives, and other stakeholders

                                          • Oversee complete Month end close journal entries, reconciliations, cash forecasts, and fluctuation analysis in the Order-to-Cash cycle

                                          • Validation of monthly revenue and deferred revenue from usage based customers

                                          • Develop and maintain key performance indicators (KPIs) related to billing operations, revenue collection, and customer billing

                                          • Coordinate with the Tax team to ensure compliance with industry and regulatory standards

                                          • Knowledge of sales-type taxes: US sales tax, VAT, withholding taxes

                                          • Prepare related monthly/quarterly sales tax filings and quarterly nexus reviews

                                          • Lead, mentor, and develop the billing and revenue operations team, fostering a collaborative and high-performance work environment.

                                          • Conduct regular performance reviews and provide feedback to team members.

                                          • Train team members on billing and revenue policies, procedures, and systems.


                                          Required Experience

                                          • Bachelor Degree in Accounting, Finance or related field

                                          • Minimum 5+ years of experience working in billing in a high-growth SaaS or Software environment

                                          • Experience with specifically high volume, low dollar B2B business processes

                                          • Excellent organizational abilities, attention to detail, strong written and oral communication skills

                                          • Proven ability to work in a cross-functional, fast-paced environment and lead complex initiatives

                                          • Proficiency in Salesforce, SAP (or similar ERP systems), Subscription Management System, Microsoft Office (Excel) and Google Suite (sheets and docs)


                                          What's in it for you?

                                          • International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.

                                          • Competitive Salary: In RavenPack, we believe that your time and experience needs to be fairly rewarded.

                                          • Continuous learning: We provide the support needed to grow within the team.

                                          • Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.

                                          • Hybrid work arrangement

                                          • Shuttle bus: From Malaga, Fuengirola, La Riviera, and Estepona is available for free from the company.

                                          • Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

                                          We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




                                          Departamento: Business Operations
                                          Jornada sin especificar
                                          Otros contratos
                                          Salario sin especificar
                                          contable
                                          Accounts Receivable Specialist

                                          About Us

                                          At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

                                          Join a Company that is Powering the Future of Finance with AI


                                          RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

                                          We’re looking for

                                          RavenPack is looking for an Accounts Receivable Specialist with at least 5 years of accounting experience to join our Finance Department in Marbella. You will be reporting directly to the AR Manager and you will collaborate with the Client Services, Account Management and Sales department.

                                          The ideal candidate will overview the client's subscription process, invoicing, collection and support accounting practices. We are looking for a professional with a high level of English, spoken and written, as most of the communication with clients will be through email.

                                          Responsibilities

                                          Specific responsibilities include, but are not limited to:

                                          • Interpreting the content of the subscribers’ contracts and exporting the relevant data into Salesforce and SAP.

                                          • Following up with the existing and new accounts, and ensuring that the terms of the contracts are met.

                                          • Issuing invoices to customers, monthly customer statements, and updating customer files.

                                          • Assisting in account analysis and reconciliation, including bank statements.

                                          • Preparing journal entries.

                                          • Assisting in the preparation of VAT and Tax returns.

                                          • Compiling data and preparing a variety of financial reports.

                                          • Maintain customer files.

                                          • Maintain accurate historical records.

                                          • Supporting administrative duties.

                                          • Work closely with other departments to support cross-functional initiatives and resolve financial issues.


                                          Requirements

                                          • Minimum 3 years of experience as an Accountant.
                                          • A degree in Economics, Business Administration, or a related field.
                                          • Fluent in Spanish and excellent command of English, both in writing and verbal.
                                          • Proven experience with ERP systems.
                                          • Proficiency in the use of Microsoft Office suite software (Excel, Word, Etc.)
                                          • Ability to prioritize and to multitask in a fast paced environment.
                                          • Ability to handle confidential information in a discreet, professional manner.
                                          • Eye for detail, accuracy is imperative.
                                          • Excellent organizational and analytical skills
                                          • Ability to be an effective team member and display initiative.
                                          • Fast learner - able to learn new programs and skills quickly.


                                          Nice to have

                                          • Key user working knowledge of SAP desired.

                                          • Experience in CRM systems (Salesforce) preferred.

                                          • International accounting practices experience is a plus.


                                          What's in it for you?

                                          • International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.

                                          • Competitive Salary: In RavenPack, we believe that your time and experience needs to be fairly rewarded.

                                          • Continuous learning: We provide the support needed to grow within the team.

                                          • Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.

                                          • Hybrid work arrangement

                                          • Shuttle bus: From Malaga, Fuengirola, La Riviera, and Estepona is available for free from the company.

                                          • Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

                                          We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.




                                          Departamento: Business Operations
                                          Jornada sin especificar
                                          Otros contratos
                                          Salario sin especificar
                                          contable
                                          Head of Product Management - Data Marketplace

                                          About Us

                                          At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

                                          Only candidates with EU legal working status will be considered.

                                          About the Role

                                          RavenPack is hiring a Head of Product Management for building a Data store/marketplace experience on Bigdata.com. The data store is a fundamental part of our Bigdata strategy and this role requires experience both in building the store, creating diverse content sets, and generating revenue. In this strategic role, you will have exposure to the business and leadership team, will be responsible for high-impact decisions and growth initiatives that are encouraged to drive material change for the company.

                                          Your primary initiative will be to build a data store/shop experience that allows our customers to find and purchase content sets which improve their experience on our platform. You will also be responsible for integrating new content sets from external providers, working with a team of experts to have this ingested into the platform and made available on the store. The role will initially be very hands-on and requires deep knowledge of working with data and online shopping. You will be given lots of freedom to run with this project, and will eventually be expected to build a team. You will also be expected to source new data products that can be further integrated and enhance the overall experience.

                                          You will work across the firm to sync the teams responsible for building and integrating the new system into a larger productivity platform. Your responsibilities will include research and validation, specification of new features, ensuring the timely delivery of various projects and reporting progress to key stakeholders. You will report directly to the Director of Product and will interact with multiple departments on a daily basis including operations, engineering, ML, QA, design teams, and internal stakeholders.


                                          What you Need to Succeed

                                          • Technical Skill: 5+ in Product Management for online stores or marketplaces

                                          • Strategic Business Partner: A business partner to the Technology leadership team, Development Engineers, Design, Brand and Product organizations

                                          • Industry Experience: 7+ years of experience in retail, eCommerce, or financial services

                                          • Customer Exposure: Experience interacting with influential customers including the CEO and CTO.

                                          • BA or BS in Computer Science or equivalent experience. MBA a plus

                                          • A proven history of launching digital stores with a key sense of good design practices

                                          • Familiar with and know the importance of defining and impacting KPI’s

                                          • Experience working in a culture of experimentation, learning, and innovation to seek user needs

                                          • Keen business acumen, experience with increasing user interaction and demand

                                          • Strong motivation with the ability to be self-sufficient

                                          • Ability to work with third-party content providers to source new data

                                          • Hands-on experience in software development and data analysis technologies

                                          • Experience working with and reporting to senior management

                                          • Strong working knowledge of Agile methodologies including Scrum

                                          • Strong analytical, planning and organizational skills with the ability to manage competing demands

                                          • Comfort with quickly changing priorities and a high level of adaptability and flexibility

                                          • Ability to clearly document findings and summarize discussions

                                          • Excellent organizational and follow-up skills

                                          • Excellent written and verbal communication skills

                                          • Position will require travel, ~5x per year


                                          The ability to communicate effectively in English both in writing and verbally is a must. Knowledge of Spanish is not a business requirement.


                                          Your Responsibilities

                                          • Apply vision, strategy, and thought leadership for our Data Store

                                          • Lead a cross functional team to design and build a Store experience for the core data platform

                                          • Driving the overall strategy and execution to ensure the data store’s success

                                          • Oversee the end-to-end store operations, including product listing, pricing, promotions, and customer experience.

                                          • Partner with corporate strategy and legal teams to license new content.

                                          • Collaborate with content creators, data providers, and internal teams to onboard content into RavenPack’s data pipelines, ensuring a diverse and high-quality product offering.

                                          • Analyze market trends, customer feedback, and sales data to optimize store performance and identify growth opportunities.

                                          • Ensure the platform is user-friendly, secure, and scalable, working closely with technology teams to drive continuous improvement.

                                          • Partner with a marketing team to develop and execute strategies that drive traffic, increase conversion rates, and enhance the overall customer journey.

                                          • Monitor financial performance, including budgeting, forecasting, and reporting on key product performance metrics.

                                          • Providing support to the Project Management team by effectively creating and managing the product backlog

                                          • Creating documents that describe scope, specifications, mockups, and reports for analysis

                                          • Researching and advising stakeholders with trends in the competitive landscape

                                          • Preparing presentations for management on product improvements and performance including achievements, optimizations, and roadblocks


                                          What's in it for you?

                                          • Work in the center of Madrid, a cosmopolitan city and the center of cultural activity in Spain.

                                          • Growth Opportunity: Join a team building AI that truly matters, contributing to making Gen-AI useful for finance and business research in a rapidly growing company with 180+ team members across offices in Marbella and New York.

                                          • You will have ownership of projects working in a collaborative environment where we will value your contribution.

                                          • You will work in an agile environment able to react quic

                                          Jornada sin especificar
                                          Otros contratos
                                          Salario sin especificar
                                          product-manager