Ofertas de empleo de community-manager

Fundació Sant Joan de Déu is opening an Impact Project Manager position, focusing on ideation and proposal writing for social innovation projects. This person will join the Impact Unit and contribute to the social innovation projects linked to the Sant Joan de Déu SOCIAL INNOVA program.

The Impact Unit contributes to generating, making visible, and explaining the scientific, social, and economic impact of the research generated within the SJD ecosystem and managed by the FSJD.

SJD SOCIAL INNOVA is a cross-cutting program that promotes and contributes to the generation of transformative social innovation projects in SJD's social and healthcare centers. The program supports the centers from the identification of the idea or challenge to the design and construction of competitive projects, establishing the impact narrative. It also provides support during the implementation of awarded projects in tasks related to social innovation - such as stakeholder engagement, co-creation, monitoring and evaluation, and impact management - to promote social transformation.

The person we are looking for will be responsible for assisting project leaders working in the social area of Sant Joan de Déu Centers in identifying ideas, conceptualizing, and writing proposals for competitive funds (mainly European or International). This person will contribute to the research and innovation activities of these centers by designing projects that provide innovative and evidence-based solutions to the realities they address daily. He/she will ensure that all project applications are delivered to a high standard and in compliance with funder regulations and internal policies. The final objective of this position is to maximize the value and impact of these projects within the Sant Joan de Déu ecosystem in terms of research outputs, outcomes, dissemination, and impact.

The main calls that will be worked with are those of the European Commission, such as the EU Programme for Employment and Social Innovation (EaSI), Citizens, Equality, Rights and Values programme (CERV), Asylum, Migration and Integration Fund (AMIF), Horizon Europe, and Erasmus+. However, other sources of national and international funding will also be explored when applicable to the identified ideas/projects.

Main Tasks and Responsibilities

1. Internal Scouting: Be aware of the activity of the different social innovation stakeholders within the Sant Joan de Déu ecosystem. Have deep knowledge of the interests, ideas, needs, and project portfolio of SJD social innovation, overseeing its alignment with the trends of funding agencies.

2. External Scouting: Have in-depth knowledge of appropriate funding frameworks for the interests and needs of the centers in social innovation (European, International, National, Regional), and keep up to date. Identify and align capacities and interests with future trends in this field.

3. Project Application: Promote SJD stakeholders' participation in competitive calls suitable for the identified ideas and provide professional support for the preparation of the proposals:

• Evaluate the suitability of the project with the topic/call and evaluation criteria.
• Conceptualize the project, including the design of the theory of change and impact pathway.
• Design the methodology and structure of the project.
• Identify the expertise needed and support the creation of the consortium.
• Write the project proposal.
• Conceptualize the project's M&E procedures and indicators as well as impact evaluation.

4. Networking and Positioning Activities: Identify and follow up on networks, actions, and initiatives that may represent a strategic opportunity for both the Institution and the project leaders. Attend conferences, information sessions, partnering events, and meetings of interest with funding agencies.

5. Capacity Building and Collaboration: Design and manage co-creation workshops to identify new and collaborative projects between different centers. Manage the community.

The Josep Carreras Leukaemia Research Institute (IJC) is a non-profit research institute based in Barcelona dedicated to advancing the understanding of leukaemia and related disorders, in collaboration with the University of Barcelona and the Autonomous University of Barcelona. The IJC has laboratories in 6 locations: i) Hospital Germans Trias Pujol (IJC’s headquarters) ii) Hospital Clínic, iii) Hospital de Sant Pau, iv) Hospital del Mar, v) Hospital Sant Joan de Déu, and vi) Hospital Josep Trueta Girona. IJC serves as a collaborative centre for basic researchers and physicians to work together on fundamental clinical and biological aspects of paediatric leukaemia. The IJC offers an excellent work environment based on a multidisciplinary fusion of state-of-the-art ideas and facilities.

Hospital Sant Joan de Déu (HSJD) is dedicated to comprehensive care for women, children and adolescents, and has become one of the most important specialised paediatric centres in Europe. The care it offers is based on the multidisciplinary work of its professionals. As a university hospital, it contributes to the training of health professionals, together with the University of Barcelona. Through the Institute of Research Sant Joan de Déu, HSJD conducts research to find new and better treatments for paediatric diseases. HSJD’s goal is to not only promote and encourage the training of its professionals in order to improve the health of our patients and the community, but also to advance scientific and human knowledge.
Within the HSJD, the Paediatric Cancer Centre Barcelona (PCCB) is a new monographic centre for the benefit of children and adolescents with cancer and their families. The facility brings together the healthcare services aimed at patients with developmental cancer in one single place, as well as spaces dedicated to research. Research in the PCCB is done in close collaboration with clinicians at Hospital Sant Joan de Déu in order to close the gap between basic and translational cancer research with the overarching goal of treating a large volume of patients more effectively, efficiently and adequately. The PPCCB caters for more than 400 new patients per year, with the highly specialised team of the SJD Barcelona Children's Hospital Oncology Department and offers a stimulating and versatile work place, a pleasant working atmosphere and access to institutional facilities (Histopathology Unit, Cytometry Unit, Cellular Imaging Unit, Animal Unit, etc.).

THE POSITION
The Pediatric Haemato-Oncology Research Programme, located at the PCCB and established through a partnership between the Josep Carreras Leukaemia Research Institute and the Institute of Research Sant Joan de Déu is seeking a Research Project Manager to oversee cross-functional scientific activities and operational procedures.

Main Responsabilities

• Support the research coordinator in grant management, including assisting with grant proposals drafting, budget management, and reporting requirements.
• Coordinate administrative tasks, including ethical review boards, research collaborative networks, suppliers, and external research facilities.
• Facilitate program activities, including meeting organization, agendas, recruitment processes, and interviews.
• Engage in research discussions and activities within the Research Program and the Grants Office to ensure alignment.
• Contribute to supervision of projects and mentoring of trainees at various levels.
• Coordinate the setup and optimization of laboratory infrastructure and best practices, ensuring the efficient use of research equipment, data systems, and resources.

The Patient Engagement in Research Area at the Sant Joan de Déu Foundation is looking for a professional to manage the communication tasks of the Share4Rare platform (www.share4rare.org) as well as other projects related to science communication.

Share4Rare is an online platform that brings together a patient community and various research projects focused on rare diseases. These projects are based on the donation of medical and quality-of-life information by adult patients and caregivers of children living with a rare disease. Share4Rare offers services to researchers interested in conducting collaborative research initiatives with patients and families at both national and international levels, enabling research into a group of diseases characterized by low prevalence.

The communication activities of the Area include: management of social media, creation of blog posts and news content, design of outreach materials, reporting on research project results, and the scientific management and editing of the podcast "La Ciencia de lo Singular”, among other actions.

We are looking for a dynamic individual to join an interdisciplinary team involved in numerous internal, national, and international projects. We offer ongoing training opportunities.

Main Responsabilities

- Creation of content for different types of outreach materials and in various formats: blog articles, video and podcast scripts, brochures, posters, newsletters, presentations, social media, etc.
- Creation, review, and editing of educational content related to the institution’s research.
- Management and updating of the website, social media, and other platforms with relevant content.
- Independent visual layout design for generating presentations, graphics for social media, and other visual materials.
- Analysis of website and social media metrics.
- Coordination of the department’s communication and facilitation of interaction and information flow with the communication teams of IRSJD and HSJD.
- Support in organizing events, talks, and conferences.
- Preparation, planning, and conducting of interviews.

• Experiencia demostrable en el sector Restauración / Ocio
• Proyecto con mucho desarrollo

Empresa líder en el sector de la restauración y el ocio nocturno en España, con más de 30 años de experiencia. Con sede en Barcelona y presencia en Marbella y Madrid, el grupo se destaca por ofrecer experiencias únicas y memorables en sus exclusivos clubs, restaurantes, beach clubs y rooftops. Su misión es transformar los momentos cotidianos en algo verdaderamente especial, combinando tradición e innovación para redefinir el concepto de gastronomía y entretenimiento nocturno.

• Desarrollar y ejecutar la estrategia de contenidos on/off para todas las marcas del grupo.
• Gestionar proyecto y coordinar con el equipo de contenidos, incluyendo redactores, diseñadores y community managers.
• Crear y supervisar el calendario editorial, asegurando la alineación con los objetivos de marketing y comerciales.
• Colaborar con los equipos de marketing, relaciones públicas y eventos para maximizar el impacto de las campañas.
• Analizar y reportar el rendimiento de los contenidos, utilizando métricas y KPIs para optimizar la estrategia.
• Mantenerse actualizado/a con las tendencias del sector y las mejores prácticas en marketing de contenidos.
• Gestionar el presupuesto del departamento de contenidos.

• Un entorno de trabajo dinámico y creativo.
• Oportunidades de desarrollo profesional y crecimiento dentro del grupo.
• Salario competitivo y beneficios adicionales.

• Proyecto innovador en empresa internacional
• Posición con recorrido profesional

Nuestro cliente ubicado en Andorra, es una startup líder en España en su especialidad. Oportunidad única para llevar tus conocimientos a un siguiente nivel.

Estrategia y planificación
? Diseñar y ejecutar estrategias de contenido para diversas plataformas sociales, alineadas con los objetivos de marketing y la identidad de Learning Heroes.
? Identificar y analizar el público objetivo para adaptar el contenido y las campañas de manera efectiva.
? Establecer KPIs claros para medir el éxito de las iniciativas en redes sociales.
Gestión de contenido
? Crear y programar contenido atractivo y relevante para cada canal social.
? Coordinar con los equipos de diseño y producción para asegurar una presentación visual coherente con nuestro tono y atractiva.
? Supervisar la consistencia del tono y la voz de la marca en todas las interacciones sociales.
Análisis y optimización
? Monitorizar y analizar el rendimiento de las publicaciones y campañas, utilizando herramientas analíticas para obtener insights accionables. Ajustar estrategias basadas en datos para mejorar el alcance, la participación y la conversión.
? Mantenerse actualizado sobre tendencias y cambios en algoritmos de plataformas sociales para adaptar tácticas de manera proactiva.
Liderar la interacción y comunidad
? Dirigir, fomentar y gestionar la interacción con la comunidad realizada por la/el community manager, respondiendo a comentarios y mensajes de manera oportuna y profesional.
? Gestionar situaciones de crisis o comentarios negativos con diplomacia y eficacia.

Oportunidades de carrera y desarrollo profesional.

Posición híbrida, presencial de martes a jueves en sus oficinas en Andorra.

Empresa cubre los desplazamientos. En el caso de que vivas fuera de Andorra.

Con esta oportunidad también puedes mudarte a Andorra, ellos lo gestionan

• We offer an 8-month contract in Barcelona
• Advanced user of Python, SQL, or Java.

Our client is one of the Big Five companies in the American information technology industry that specialises in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

• You deliver full vendor selection and on-boarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching vendor management projects.
• You utilise your working knowledge of vendor management, and an understanding of process impacts and upstream/downstream processes and functions.
• You offer guidance to and share knowledge with your teammates and collaborators.
• You design solutions for diverse user identities, backgrounds, viewpoints, and cultures.
• You learn from your successes and setbacks, and pivot rapidly to new or revised approaches as needed.
• You engage in citizenship contributions at an individual level such as recruiting contributions, volunteering for erg or other community events.
• You also engage in community contributions to improve and sustain our culture and operations - making the company a better place to work.
• As a member of specialist vendor strategy & operations management role, you are responsible for creating supplier portfolio strategy for different functional areas, ensuring risk mitigation & compliance management, managing operations of the companies diverse vendors by assessing their work product and performance, monitoring success, negotiating & influencing senior vendor leadership and ensuring internal and external customer satisfaction, while maintaining a high level of accountability and achievement.
• Deliver full vendor selection processes, on-boarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project, with minimal assistance.
• Plan and execute prioritized project work including selecting appropriate methods to most effectively address vendor management needs. Take initiative to develop goals for self with support from manager.
• Deliver full vendor selection processes, onboarding processes, performance reviews, and progress evaluations relating to a specific project or effort that are integrated into overarching project, with minimal assistance.
• Identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools. Address commonly escalated issues or triage when required.

Responsibilities

Information management

Create or maintain SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.

Workforce management

Optimize the productivity of vendors through effectively forecasting labor requirements and creating and overseeing scheduling.

Service Development, Transition and Training

Build new services and capabilities to improve outcomes being delivered by vendors through novel Training & Transition methodology.

Vendor performance metrics/quality

Work closely with Quality Specialists or directly with vendors, depending on the vertical, to ensure that vendors are meeting SLAs.

Manage escalations

Define and promote a clear escalation process for product-specific queries from vendor workforce to gUP Product Vertical stakeholder team and for issues flagged by the gUP Product Vertical stakeholder team back to vendors.

Access/hardware requests

Vet and approve access requests and hardware requests from vendors and working with xWS/gBOSS to coordinate seat assignments, space needs, system deployments, etc. (or working directly with vendors in the case of VOVO set-ups).

Invoices and POs

Manage invoices and POs (including approvals where needed) for all assigned vendor engagements and ensure vendor compliance with all billing/cost processes including owning the PO structure and adding funds to POs when necessary.

Set/communicate performance trends

Ensure targets are set on a quarterly basis for all assigned vendor engagements and speak to vendor performance trends to stakeholders and leadership.

Business reviews

Deliver business reviews summarizing vendor performance and exchanging feedback on overall scaling opportunities.

Point of contact

Serve as the primary point of contact for assigned vendor engagements (e.g., answering questions from vendor partners, triaging vendor-reported issues (if applicable)) and communicating operational/process updates to vendors when necessary.

KPI performance management

Drive quality performance management through ensuring QA insights and collection from vendors, ensuring vendors deliver on all expected quality audits/reviews, and assisting vendors with pre-launch quality readiness.

• We offer an 8-month contract based in Barcelona.
• The work will be in hybrid format: 2 days off-site and 3 days on-site.
• Attractive salary package.

• Experiencia demostrable en el sector Restauración / Ocio
• Proyecto con mucho desarrollo

Empresa líder en el sector de la restauración y el ocio nocturno en España, con más de 30 años de experiencia. Con sede en Barcelona y presencia en Marbella y Madrid, el grupo se destaca por ofrecer experiencias únicas y memorables en sus exclusivos clubs, restaurantes, beach clubs y rooftops. Su misión es transformar los momentos cotidianos en algo verdaderamente especial, combinando tradición e innovación para redefinir el concepto de gastronomía y entretenimiento nocturno.

• Desarrollar y ejecutar la estrategia de contenidos on/off para todas las marcas del grupo.
• Gestionar proyecto y coordinar con el equipo de contenidos, incluyendo redactores, diseñadores y community managers.
• Crear y supervisar el calendario editorial, asegurando la alineación con los objetivos de marketing y comerciales.
• Colaborar con los equipos de marketing, relaciones públicas y eventos para maximizar el impacto de las campañas.
• Analizar y reportar el rendimiento de los contenidos, utilizando métricas y KPIs para optimizar la estrategia.
• Mantenerse actualizado/a con las tendencias del sector y las mejores prácticas en marketing de contenidos.
• Gestionar el presupuesto del departamento de contenidos.

• Un entorno de trabajo dinámico y creativo.
• Oportunidades de desarrollo profesional y crecimiento dentro del grupo.
• Salario competitivo y beneficios adicionales.

• At least 3+ years in digital marketing
• Advanced English level

Retail

E-commerce Strategy and Performance

• Collaborate with the E-commerce Manager to align marketing initiatives with overall e-commerce goals, focusing on traffic growth, retention, and conversion rate optimization (CRO).
• Coordinate with external paid media agencies for execution of campaigns (Google Ads, Meta Ads, TikTok Ads, Programmatic), ensuring performance aligns with KPIs, ROI targets, and brand positioning.
• Monitor and analyze campaign performance, providing actionable insights and recommendations to optimize results.
• Assist in developing and executing A/B testing plans in collaboration with the e-commerce team to drive continuous improvement.

CRM and Customer Retention

• Manage and optimize CRM initiatives, including email marketing workflows, segmentation strategies, and automated campaigns to improve customer retention and lifetime value.
• Collaborate with internal teams to ensure personalized and targeted communication across all customer touchpoints.
• Analyze customer data and behaviors to identify trends, opportunities, and areas for engagement improvement.
• Report on CRM performance metrics such as open rates, click-through rates, churn, and retention rates, delivering actionable insights for optimization.

Organic Social Media Management

• Oversee day-to-day operations of organic social media channels (Instagram, Facebook, TikTok, LinkedIn), ensuring alignment with brand strategy and objectives.
• Develop and maintain a social media content calendar in collaboration with the Community Director to drive engagement, organic growth, and brand visibility.
• Monitor and analyze organic traffic, audience growth, and engagement performance, iterating on strategies based on insights.

Community Engagement Collaboration

• Support the Community Director in developing initiatives to engage and grow the community across social and community platforms.
• Coordinate community-focused events such as webinars, live sessions, and meetups to foster interaction and build stronger relationships.
• Develop content for community-driven campaigns, including newsletters, blogs, and social media posts that align with the community's needs.

Professional development

One day of remote work per week

Health insurance

Intensive workday on Fridays and during summer

• Proyecto innovador en empresa internacional
• Posición con recorrido profesional

Nuestro cliente ubicado en Andorra, es una startup líder en España en su especialidad. Oportunidad única para llevar tus conocimientos a un siguiente nivel.

Estrategia y planificación
? Diseñar y ejecutar estrategias de contenido para diversas plataformas sociales, alineadas con los objetivos de marketing y la identidad de Learning Heroes.
? Identificar y analizar el público objetivo para adaptar el contenido y las campañas de manera efectiva.
? Establecer KPIs claros para medir el éxito de las iniciativas en redes sociales.
Gestión de contenido
? Crear y programar contenido atractivo y relevante para cada canal social.
? Coordinar con los equipos de diseño y producción para asegurar una presentación visual coherente con nuestro tono y atractiva.
? Supervisar la consistencia del tono y la voz de la marca en todas las interacciones sociales.
Análisis y optimización
? Monitorizar y analizar el rendimiento de las publicaciones y campañas, utilizando herramientas analíticas para obtener insights accionables. Ajustar estrategias basadas en datos para mejorar el alcance, la participación y la conversión.
? Mantenerse actualizado sobre tendencias y cambios en algoritmos de plataformas sociales para adaptar tácticas de manera proactiva.
Liderar la interacción y comunidad
? Dirigir, fomentar y gestionar la interacción con la comunidad realizada por la/el community manager, respondiendo a comentarios y mensajes de manera oportuna y profesional.
? Gestionar situaciones de crisis o comentarios negativos con diplomacia y eficacia.

Oportunidades de carrera y desarrollo profesional.

Posición híbrida, presencial de martes a jueves en sus oficinas en Andorra.

Empresa cubre los desplazamientos. En el caso de que vivas fuera de Andorra.

Con esta oportunidad también puedes mudarte a Andorra, ellos lo gestionan

Desde Luxe Talent buscamos un/a Community Manager para unirse a una empresa innovadora del sector moda íntima y deporte, ubicada en Madrid, para trabajar de la mano del equipo creativo y ayudar a impulsar la presencia digital de la marca.

Descripción del puesto:

Será responsable de gestionar y ejecutar estrategias de redes sociales, con un enfoque en el crecimiento orgánico y la mejora continua de la presencia de la marca en plataformas clave como Instagram, TikTok y LinkedIn. Buscamos a alguien con experiencia en entornos de startups, capaz de trabajar de manera autónoma y con un enfoque más analítico que creativo, complementando el equipo existente.

• Desarrollar e implementar estrategias de contenido y comunicación en redes sociales, centrándose en el crecimiento orgánico y el engagement.
• Utilizar herramientas de análisis para medir y optimizar el rendimiento de las campañas en redes sociales, proporcionando informes regulares con insights clave.
• Colaborar estrechamente con el equipo creativo para asegurar que el contenido visual y las estrategias estén alineados con la imagen de la marca.
• Monitorizar las tendencias del mercado y las redes sociales para proponer iniciativas innovadoras que impulsen la presencia digital.
• Gestionar y crear comunidades activas en redes sociales, fomentando la interacción con seguidores y potenciando la visibilidad de la marca.
• Trabajar de manera autónoma, tomando la iniciativa en la resolución de problemas y la identificación de oportunidades de mejora.
• Ser un punto de referencia en el equipo, aportando energía y nuevas ideas que sumen a la dinámica creativa y de crecimiento de la empresa.