Ofertas de empleo de wibit consulting amp services wibitcs

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Advertisers Support in Portugal.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Provide support to small and medium sized businesses using various channels (chat, email and telephone)
• Provide pre and post-sales support for all self-service products
• Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in Turkish, both oral and written. Fluent in English (at least B2 level)
• Minimum 6 months experience in Customer service roles
• Knowledge of advertisement industry will be considered as an advantage
• Eligible to work in EU or Portuguese residency status
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time
• Able to work rotating shifts

BENEFITS:

• 5 shifts a week, 8 hours each, covering Monday to Sunday 24/7 line operating hours
• Remote work model after the nesting period on site in Lisbon (about 2 months) based on performance
• Affordable accomodation provided by the employer
• Sponsored yearly flight back home
• Cafeteria on site
• Training paid about 50%
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support with a room for candidates from further away

In collaboartion we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Provide support to Content Creators/Influencers across Social
• Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools.
• Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them;
• Provide product and tool support to improve clients experience;
• Identify trends and solve problems facing multiple SMB clients.

REQUIREMENTS:

• Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2);
• Ability to work quickly and efficiently under deadline pressure.
• Very good accuracy and attention to detail, understanding that small details can make the biggest difference.
• Proven ability to work and make decisions with minimal supervision.
• Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
• Working in a back-office environment with customer satisfaction in mind
• Excellent written and verbal communication skills

OFFER:

• Affordable accommodation provided by the employer
• Cafeteria on site
• Training paid
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support with a room for candidates from further away

In collaboration we are  working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Junior Campaign Specialist for their Barcelona office.

Location: Barcelona, Spain

Employment type: Full-time

Remuneration: Base salary & incentives.

DUTIES AND RESPONSIBILITIES:

• Act a reliable consultant with partners to onboard and help develop successful pay per click (PPC) campaigns
• Identify and assess accurately our partners' needs and goals
• Create opportunities for maximising spend, upsell & sustainability
• Handle a high volume of potential clients on a daily basis through phone call Manage and engage proactively by phone our large portfolio of prospective partners on a day-to-day basis.

REQUIREMENTS:

• Native in Danish, both oral and written. Fluent in English (at least B2 level)
• Holder of a Bachelor's degree or equivalent (Master's degree in the field of Marketing, Digital Marketing or Communications will be considered as a strong advantage)
• 1 - 2 years' experience in sales and/or online advertising
• Willingness to go above and beyond in terms of productivity, readiness, sustainability, task points, compliance & customer satisfaction KPIs.
• Excellent communication, presentation and persuasion skills to pitch through the phone and deliver compelling proposals
• Demonstrated time management skills with the capacity to plan out efficiently and independantly your day
• Solid analytical skills
• Strong Client-focused orientation with a genuine interest in customer interaction and a sense of ownership in achieving business goals
• Capacity to be a team player as well as work independantly
• Ability to thrive in a highly dynamic and ever changing in fast-paced environment
• Working schedule: Monday to Friday, 39 hours a week.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Full-time & permanent contract
• Referral Program
• Relocation support
• Hybrid model
• Guidance and tools to reach your full potential.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish-speaking Digital Marketing Consultant for their Barcelona office.

As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Danish companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer.

Full time position (39h per week, Monday to Friday)

Permanent Contract.

Location: Barcelona, hybrid.

DUTIES AND RESPONSIBILITIES:

• Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promoting other Google products
• Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role
• Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience
• Communicate with the customers proactively, via phone, video conference, and email.

REQUIREMENTS:

• BA/BS degree and/or equivalent practical experience
• Excellent level of Danish (C2)
• Ability to speak and write English fluently and idiomatically
• +1 Years of experience in digital marketing, preferably building and optimising PPC Campaigns
• Minimum 0-1 Years of experience in Sales
• Knowledge of Google products such as Ads, AdSense or YouTube
• A team player with leadership and high communication skills
• Strong presentation, analytical and problem-solving skills
• Passionate about Marketing, Technology, and online Advertising, with a desire to learn and develop.

BENEFITS:

• A permanent presence of coaches who will facilitate your personal and professional development
  
• Established career path to grow within the project
• Continuous training and certifications within Google products
• Bi-weekly, monthly or quarterly contests
• Employment with the world’s largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
• Relocation support
• Private health insurance
• And many others!

In collaboration we are working with a leading entertainment industry company which is looking to recruit an experienced and German-speaking Business Development Manager for their Barcelona office.

Location: Barcelona, Spain

Work model: on-site

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

• Cold call potential independent retailers to introduce the value of a business partnership
• Present and demonstrate the benefits of partnering, showcasing the advantages of client's offer
• Identify key decision-makers and quickly build strong, trusted relationships
• Understand client needs and tailor solutions to match their business goals
• Manage the full sales cycle from prospecting to closing deals, ensuring a seamless customer experience
• Maintain up-to-date knowledge of the retail market, staying ahead of industry trends and competition
• Collaborate with internal teams to support new partners and ensure smooth onboarding
• Regularly track and report sales metrics, including performance analysis and forecasts.

REQUIREMENTS

• Fluency in German and a good level of English are essential
• Proven experience in business development or sales, ideally within a B2B setting
• Charismatic and able to capture people’s attention, engaging them in meaningful conversations
• A natural salesperson with strong persuasion and negotiation skills, capable of changing minds
• Target-driven and motivated by achieving and exceeding sales goals
• Resilient, able to handle rejection, and maintain focus on the bigger picture
• Strong organizational skills and ability to manage multiple leads and accounts simultaneously
• Experience using CRM systems and sales tools to manage client relationships effectively
• Willingness to work full-time in Barcelona.

OFFER

• Excellent remuneration package based on experience, skills and performance
• A dynamic international team with positive and friendly atmosphere
  
• Guidance and tools to reach your full potential
• Company pension scheme contributing
• Profit-sharing bonus
• Share Save scheme to invest in the company’s future
• Generous discount on company's products
• Relocation support for those moving to Barcelona
• And many others!

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Georgian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Georgian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
• Private health and life insurance
• Monthly meal vouchers
• Monthyly transportation allowance
• Andf many more!

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Macedonian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Macedonian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 transport allowance

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Croatian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Croatian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 monthly transport allowance

in collaboration we are working with a BPO with great employee satisfaction ratings to find a Serbian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Serbian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 monthly transport allowance

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Ukrainian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Ukrainian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 monthly transport allowance

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find a Bulgarian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Bulgarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 transport allowance

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Norwegian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Norwegian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
• Private health and life insurance
• €85 monthly meal vouchers
• €65 transport allowance.

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find a Swedish-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Swedish (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Indefinite contract
• Private health and life insurance
• Monthly meal vouchers
• Transportation allowance
• And many others!

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find a Danish-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Danish (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
• Private health and life insurance
• Monthly meal vouchers
• Monthly transport allowance
• And many others!

In collaboration we are working with a BPO with great employee satisfaction ratings to find a Hungarian-speaking Team Leader.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct thorough content analysis to swiftly detect and address any breaches of community standards, terms of service, and legal obligations, guiding content moderators in maintaining adherence.
• Offer constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and uphold consistency in moderation decisions throughout the team.
• Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency, driving continuous improvement initiatives.
• Collaborate closely with Operations, Training, and Product Development teams to streamline moderation processes, optimize tools, and foster synergies across departments for enhanced effectiveness.
• Keep abreast of industry trends, best practices, and regulatory changes concerning content moderation, proactively proposing adjustments to policies and procedures to ensure ongoing compliance and operational excellence.

REQUIREMENTS:

• Fluent English (C1) and Hungarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Bachelor's degree in a related field or equivalent work experience
• Proven experience in team leadership, preferably in a BPO or tech company environment
• Strong understanding of online community standards, legal requirements, and regulatory frameworks related to content moderation
• Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure
• Exceptional attention to detail and ability to maintain accuracy while working with large volumes of content
• Effective communication and interpersonal skills with the ability to provide clear feedback and collaborate with cross-functional teams
• Proficiency in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace
• Experience with machine learning-based moderation tools and technologies will be considered as an advantage.

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.
• Indefinite contract
  • Private health and life insurance
  • €85 monthly meal vouchers
• €65 monthly transport allowance

In collaboration we are working with a BPO with great employee satisfaction ratings to find Slovakian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Slovakian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers.
• €65 monthly transport allowance
• Relocation support (flight & hotel) from Athens and other regions of Greece, including islands

In collaboration we are working with a BPO with great employee satisfaction ratings to find Ukrainian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Ukrainian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers
• €65 monthly transport allowance
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a BPO with great employee satisfaction ratings to find Norwegian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Norwegian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers.
• €65 monthly transport allowance
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a BPO with great employee satisfaction ratings to find Danish-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Danish (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a BPO with great employee satisfaction ratings to find Bulgarian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Bulgarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a BPO with great employee satisfaction ratings to find Hungarian-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Hungarian (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation this or last year
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential

In collaboration we are working with a BPO with great employee satisfaction ratings to find Hebrew-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Hebrew (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Assist creators of a video content platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)
• Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
• Use cheat sheets, guides and protocols provided during the training
• Ensure customer satisfaction and provide professional customer support
• Identify when the issue should be re-assigned to another department
• Collaborate with other agents or teams in case of more complex cases
• Document each action taken in a CRM system in detail.

REQUIREMENTS:

• Native/fluent in Italian, both oral and written. Fluent in English (at least B2 level)
• Possess excellent writing and verbal communication skills to simplify technical language for non-technical users ?
• A resourceful and stress-resilient personality that can adapt and remain calm in all situations
• Good listening skills and ability to empathize with others
• Ability to solve issues in a timely manner
• Ability to work independently while being a team player at the same time
• Ability to cover shift rotation and be on time at the office.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance.

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Video Content Moderator for their office in Porto. 

Location: Porto, Portugal

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

• Native or Fluent in German (level C2), and C1 English level written and spoken
• 6 months of experience in a relevant field is preferred
• Ability to cover weekly shift rotation including occasional nights and weekends
• Tolerance to sensitive content in videos
• Strong computer skills
• Customer service orientation with an effective, pleasant, and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently.

BENEFITS:

• Relocation assistance for candidates coming from abroad
• International community
• Modern office in a city center with open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from your colleagues with coaching and mentoring opportunities
• Health and Wellbeing initiatives
• Monthly meal allowance and much more!

In collaboration we are working with a leading B2B solution provider who are looking to recruit Indonesian speaking Game Presenters for their Gaming studios in Bucharest, Romania

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Indonesian, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
• Previous international experience with a right to work in the EU is a plus but not necessary.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support.