Ofertas de empleo de departamento de sobremonte

In Collaboration, we are excited to partner with a leading financial services company in search of a motivated Spanish-speaking Introducing Broker (IB) Manager to join their dynamic team in Limassol, Cyprus! If you are passionate about building strong relationships and driving business growth, this is the opportunity for you!

Position: Introducing Broker (IB) Manager
Location: Limassol, Cyprus
Work Model: On-site
Employment Type: Full-time
Remuneration: Competitive base salary + commissions

What You’ll Do:

• Relationship Management: Build and maintain strong partnerships with Introducing Brokers (IBs) to foster mutual business growth and success.
• Recruitment & Onboarding: Identify, recruit, and onboard new IBs, ensuring their smooth integration into our company’s operations.
• Strategic Development: Design and implement effective strategies to attract new IBs while retaining existing partnerships.
• Performance Tracking: Set performance goals and KPIs for IBs, providing tailored support to help them reach their full potential.
• Training & Support: Conduct engaging training sessions on our products, services, and market trends to empower IBs with knowledge and tools for success.
• Monitoring & Feedback: Utilize reporting tools to monitor IB performance and provide constructive feedback to enhance their results.
• Compliance Assurance: Ensure all IB activities comply with industry regulations, anti-money laundering (AML) standards, and company policies.
• Cross-Department Collaboration: Work closely with internal teams, including marketing, sales, and compliance, to provide cohesive support for IBs.
• Market Analysis: Stay ahead of market trends and competitor activities to keep our IB program competitive and relevant.

What You Bring:

• Language Proficiency: Native fluency in Spanish (both verbal and written) and fluency in English to communicate effectively.
• Educational Background: Bachelor’s degree in Business Administration, Accounting & Finance, Economics, Marketing, or a related field.
• Professional Credentials: Any relevant professional qualifications or certifications are advantageous.
• Experience: Proven track record in IB management, preferably within the FX or iGaming industries.
• Regulatory Insight: Familiarity with LATAM and SA jurisdictions will be considered a strong advantage.
• Market Knowledge: Strong understanding of forex trading, regulations, and market trends.
• Interpersonal Skills: Excellent communication, negotiation, and relationship management skills.
• Adaptability: Ability to thrive in a fast-paced, results-driven environment while maintaining a focus on strategic objectives.

Why You’ll Love This Role:

• Innovative Environment: Join a dynamic and fun workplace with a creative and forward-thinking team that values your contributions.
• Competitive Compensation: Enjoy a competitive salary based on your experience, with additional commission opportunities.
• Health Benefits: Access comprehensive medical insurance to support your well-being.
• Career Growth: Take advantage of professional development opportunities within a company that encourages growth and advancement.
• Key Player Recognition: Be recognized as a vital contributor to our company’s success and growth.
• Regulated Industry: Work with a licensed and regulated financial broker, enhancing your career in the financial services sector.

Join us in shaping the future of financial services while making a significant impact through your expertise and leadership as an Introducing Broker (IB) Manager! #IntroducingBroker #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading investment firm in the search for a passionate Arabic-speaking Customer Support Agent to join their dynamic team in Limassol, Cyprus! If you thrive in a fast-paced environment and are committed to delivering exceptional customer experiences, we want to hear from you!

Position: Customer Support Agent
Location: Limassol, Cyprus
Work Model: Hybrid
Salary: Competitive Base Salary

What You’ll Do:

• Customer Engagement: Manage company chats, emails, and calls, providing top-notch support to our clients and leads.
• Needs Assessment: Identify and assess customer needs to ensure satisfaction and effectively address their inquiries.
• Multi-Channel Support: Handle inquiries from new leads and existing clients through phone calls, chat, emails, and the client portal, ensuring timely and helpful responses.
• CRM Management: Keep detailed records of all communications and actions taken in our CRM system for accurate tracking and follow-up.
• Collaborative Problem Solving: Interact with other departments to resolve inquiries that require further investigation, sending tasks as necessary.
• Follow-Up Excellence: Proactively follow up with clients and schedule callbacks to guarantee optimal results and satisfaction.
• Team Player: Work independently and collaboratively, adhering to standard processes and procedures to maintain high service levels.

What You Bring:

• Customer Support Experience: Proven experience in customer support, with a passion for helping others.
• Industry Knowledge: Background in Forex or the financial markets is a plus, enhancing your ability to assist clients effectively.
• Language Proficiency: Native fluency in Arabic and at least B2-level proficiency in English, both verbal and written, allowing you to communicate clearly and effectively.
• Tech Savvy: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, to manage communication and documentation.
• Communication Skills: Strong phone contact handling skills with active listening abilities to truly understand customer needs.
• Resilience: Ability to work under pressure and meet deadlines while maintaining a positive attitude.
• Flexible Schedule: Willingness to work on weekly rotating shifts (morning, afternoon, night) to accommodate business needs.

Why You’ll Love This Role:

• Competitive Compensation: Remuneration commensurate with your qualifications and experience, along with a 13th salary.
• Health & Wellness: Comprehensive medical insurance scheme and access to a provident fund for your peace of mind.
• Perks & Discounts: Enjoy the company’s group discount scheme and free parking for your convenience.
• Fitness Facilities: Stay active in our in-house fitness room, complete with classes to support your wellness goals.
• Modern Workspace: Work in a contemporary environment located centrally in Limassol, with easy access to the highway.
• Multicultural Team: Join a friendly, multinational environment that values diversity and fosters professional growth opportunities.

Embark on a rewarding career journey with us and be part of a team that is committed to excellence in customer support! #CustomerSupport #Limassol #InvestmentFirm

In collaboration we are working with a leading financial services company who are looking to recruit a Portuguese-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Portuguese both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a Arabic-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in Arabic both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a German-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in German both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In collaboration we are working with a leading financial services company who are looking to recruit a French-speaking Retention Agent for their Limassol office.

Location: Limassol, Cyprus

Employment type: Full-time

Work model: on-site

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Build and maintain strong, long-lasting relationships with clients by providing exceptional service and support
• Develop and implement effective retention strategies to reduce churn and improve customer loyalty
• Regularly monitor clients' accounts to identify potential risks, opportunities, and areas for improvement
• Identify opportunities for upselling and cross-selling additional services or products that align with the client’s needs and goals
• Keep clients informed about market trends, news, and economic developments relevant to their trading activities
• Act as the primary point of contact for any client issues, providing timely and effective solutions to ensure client satisfaction
• Prepare and present regular reports on client retention activities, outcomes, and key performance metrics to management
• Ensure all client interactions and transactions comply with company policies, regulatory requirements, and industry standards.

REQUIREMENTS:

• Native / fluent in French both verbal in written. Good command in English
• Proven experience in a similar role within the FX/Forex industry or financial services
• Strong understanding of financial markets, Forex trading, and related products
• Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively
• A strong customer-centric approach with a focus on providing tailored solutions to meet client needs
• Ability to analyze data, identify trends, and make informed decisions based on market insights
• Strong problem-solving abilities with a proactive approach to addressing client concerns
• Proficient in using CRM systems, trading platforms, and other relevant software
• Working schedule: Monday to Friday, 09 AM - 06 PM.

BENEFITS:

• Attractive salary package with performance-based bonuses
• Be part of a dynamic international team with positive and friendly atmosphere
• Opportunities for continuous professional growth and career advancement within the company
  
• A dynamic and multicultural working environment in a leading Forex company
• Regular team-building events, social activities, and company outings
• Private medical insurance
• Company's discount card
• And many others!

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in their search for a Dutch-speaking Customer Service Representative to join their dynamic team in Barcelona! If you have a passion for helping customers, thrive in a fast-paced environment, and want to embrace life in the vibrant city of Barcelona, this opportunity is perfect for you!

Position: Customer Service Representative
Location: Barcelona, Spain
Employment Type: Part-Time
Work Model: On-site

What You’ll Do:

• Customer Engagement: Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring every customer feels valued and heard.
• Efficient Documentation: Record call details accurately in the call management system, aiming for timely responses and solutions that align with our service level agreements (SLAs).
• Product Knowledge: Stay updated on our services and products, particularly those customized for individual customer needs.
• Problem Solving: Escalate potential service issues to senior team members as needed, ensuring smooth resolution processes.
• Process Adherence: Follow all project protocols and maintain compliance with contractual SLAs to deliver outstanding service.
• Team Collaboration: Provide support to other agents during their absences and work on specific projects to enhance team performance.
• Administrative Duties: Manage holiday, sickness, and overtime records efficiently to ensure seamless operations.
• Continuous Improvement: Participate in team meetings and contribute ideas for maintaining high service standards and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent in Dutch, with a minimum B2 level of English.
• Customer Service Experience: At least one year of experience in customer service; experience in the automotive industry is a plus, especially if you have experience with electric vehicles.
• Technical Skills: Competency in IT platforms, including Windows, MS Office, and internet configuration, is essential.
• Customer-Centric Mindset: Excellent listening and communication skills, with a strong ability to understand and address customer needs effectively.
• Ownership & Initiative: Take charge of customer calls, progressing them to resolution or escalating when necessary.

Why You’ll Love This Role:

• Competitive Pay: Enjoy an excellent remuneration package based on your experience and performance.
• Flexible Schedule: Work 30 hours per week with a shift from 3 PM to 9 PM, allowing for a great work-life balance.
• Vibrant Work Environment: Join a dynamic and creative team that fosters a positive and friendly atmosphere.
• Time Off: Benefit from 23 days of paid annual leave to recharge and explore all that Barcelona has to offer.
• Career Development: Receive the guidance and tools necessary to reach your full potential in a supportive environment.

Step into a role where you can make a difference, build meaningful connections with customers, and grow professionally—all while enjoying the incredible city of Barcelona! #CustomerService #DutchSpeaking #Barcelona

In Collaboration, we are thrilled to support a leading Outsourcing/BPO company in their search for a French-speaking Customer Service Representative to join their vibrant team in Barcelona. If you’re passionate about customer care, quick on your feet, and ready to start your next adventure in beautiful Barcelona, this role is tailored for you!

Position: Customer Service Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Assist & Support: Manage incoming inquiries across multiple channels, including phone, email, and chat, while providing fast and accurate solutions to customer needs.
• Document & Track: Accurately record call details in the call management system to ensure timely resolutions within the agreed SLA.
• Stay Informed: Keep up-to-date with the latest services and products, focusing on solutions designed for specific customer applications.
• Problem-Solve: Recognize potential service issues and escalate complex cases to senior team members for efficient resolution.
• Follow Processes: Adhere to all project protocols, delivering consistent quality and SLA compliance in each interaction.
• Team Collaboration: Work closely with the team on special projects, provide coverage as needed, and actively contribute to a supportive work environment.
• Manage Admin Tasks: Maintain records for holidays, sick days, and overtime, ensuring seamless coordination within the team.
• Engage in Development: Participate in team meetings and contribute to initiatives that improve service performance, quality, and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent in French, with a B2 or higher level of English.
• Customer Service Experience: Minimum of one year in customer service, ideally with technical support experience.
• Tech Savvy: Good knowledge of IT concepts like signal path connectivity, wireless networking, and AV products.
• Customer-Centric: Excellent listening skills and an ability to understand and address customer needs effectively.
• Proactive Approach: Takes full ownership of customer inquiries, with a focus on efficient problem-solving and escalating as necessary.

Why You’ll Love This Role:

• Competitive Salary: Attractive remuneration based on experience, skills, and performance.
• Stable Hours: Monday to Friday, 9:00 AM - 6:00 PM, to support work-life balance.
• Ample Time Off: 23 days of paid annual leave for personal growth and exploration in Barcelona.
• Inspiring Team: Join a positive, dynamic team with a friendly and creative atmosphere.
• Career Growth: Access to guidance, tools, and training to help you reach your full potential.

Step into a meaningful role where you can make a difference, learn new skills, and enjoy life in one of Europe’s most exciting cities. #CustomerService #FrenchSpeaking #Barcelona

In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!

Position: Customer Support Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Engage with Customers: Manage incoming inquiries via phone, email, and chat, quickly identifying customer needs and ensuring a smooth, effective resolution.
• Document & Track: Record all customer interactions in the call management system, aiming for efficient, SLA-compliant responses.
• Product Knowledge: Stay informed on services and products, focusing on those that are tailored to meet individual customer needs.
• Escalate When Needed: Proactively identify potential service issues and escalate complex cases to senior team members for a seamless resolution.
• Process Adherence: Follow all project guidelines, ensuring a high level of quality and SLA compliance in every interaction.
• Team Collaboration: Collaborate across teams, provide coverage when needed, and participate in special projects to support overall team performance.
• Administrative Tasks: Manage records for holidays, sick days, and overtime, ensuring smooth operation within the team.
• Continuous Improvement: Take part in team meetings and other tasks assigned by management to enhance service quality and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent German, with a minimum B2 level in English.
• Customer Service Background: At least one year in customer service, ideally with experience in technical support.
• Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.
• Empathy & Problem-Solving Skills: Strong customer care skills, with a keen ability to understand and resolve customer needs efficiently.
• Ownership Mindset: A proactive approach to taking full ownership of calls, seeing them through to resolution or escalation.

Why Join Us:

• Competitive Package: A highly attractive remuneration package based on your skills and experience.
• Consistent Schedule: Monday to Friday, 09:00 AM to 06:00 PM, offering work-life balance.
• Generous Time Off: 23 working days of paid annual leave to recharge and enjoy Barcelona.
• Supportive Environment: Join a dynamic, friendly team that values creativity and collaboration.
• Growth Opportunities: Access to resources and support to help you develop your skills and advance your career.

Step into a rewarding role where you can make a difference, grow professionally, and enjoy life in Barcelona! #CustomerSupport #GermanSpeaking #Barcelona

In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office. If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match!

Position: Customer Support Representative
Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You’ll Do:

• Customer Assistance: Efficiently handle incoming inquiries via phone, email, and chat, addressing customer needs and ensuring their satisfaction.
• Record & Track: Document all call details in the call management system, delivering timely responses and resolutions in line with SLAs.
• Product Knowledge: Stay informed about services and products, particularly those tailored to specific customer needs.
• Escalate & Collaborate: Identify potential service issues and escalate to senior team members, while actively collaborating with colleagues on projects.
• Maintain Service Standards: Adhere to all project processes and SLAs, providing coverage for teammates as needed.
• Team Engagement: Join regular team meetings, manage administrative responsibilities, and support the team’s overall performance.
• Continuous Improvement: Engage in additional tasks as assigned, always aiming to enhance service quality and customer satisfaction.

What You Bring:

• Language Proficiency: Native or fluent Dutch, with English proficiency at a B2 level or higher.
• Customer Service Experience: At least one year in a customer service role, preferably with a technical support background.
• Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.
• Problem-Solving Skills: Strong listening skills and an ability to understand and resolve customer needs efficiently.
• Ownership & Accountability: Capability to take full ownership of calls, resolving or escalating them as needed.

Why Join Us:

• Competitive Package: Excellent remuneration based on experience, skills, and performance.
• Work-Life Balance: Enjoy a consistent Monday-to-Friday schedule, 09:00 AM to 06:00 PM.
• Paid Time Off: 23 working days of annual leave to recharge and explore.
• Supportive Environment: Join a creative, friendly team with a positive atmosphere.
• Career Development: Access guidance, tools, and resources to help you grow professionally.

Step into a role where you can make a meaningful impact, learn, and thrive in the heart of Barcelona! #CustomerSupport #DutchSpeaking #Barcelona

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in hiring a Dutch-speaking Inside Sales Representative for their Barcelona office. If you’re passionate about sales, customer satisfaction, and eager to work in a vibrant, international setting, this role is calling your name!

Position: Inside Sales Representative
Location: Barcelona, Spain
Employment Type: Full-time
Compensation: Base salary + performance-based bonuses

What You’ll Do:

• Identify & Qualify Leads: Proactively pinpoint decision-makers and potential clients within targeted companies, assessing needs and aligning solutions.
• Drive Profitability: Increase revenue by managing client accounts effectively and focusing on sustainable profitability.
• Pipeline Management: Keep a close eye on the sales pipeline, tracking activities and reporting on progress to ensure targets are met.
• Client Satisfaction: Monitor satisfaction levels and engage with clients to foster strong, lasting relationships.
• Feedback Communication: Collect client feedback and relay insights to relevant teams, ensuring follow-up and seizing new opportunities.
• Prepare Proposals: Develop detailed commercial and technical service proposals that meet client requirements both financially and technically.
• Resolve Inquiries: Act as the main point of contact for incoming client or partner calls, providing solutions and handling inquiries confidently.

What You Bring:

• Language Skills: Native/fluent Dutch and a minimum B2 level in English.
• Sales Expertise: Solid background in B2B sales with a proven track record.
• Technical Skills: Proficiency in Microsoft Office (especially Excel) and CRM software.
• Communication Skills: Excellent written and verbal communication abilities.
• Organizational Ability: Strong organization, handling multiple client needs seamlessly.
• Independent & Team-Oriented: Self-motivated, quick learner who thrives both independently and within a team.
• Work Hours: Monday to Friday, 09:00 - 18:00.

Why Join Us:

• Competitive Pay: A highly competitive remuneration package based on your skills and performance.
• Vibrant Office Culture: Join a dynamic, creative, and supportive team in a positive work atmosphere.
• Relocation Assistance: Support for your transition to Barcelona.
• Career Growth: Access to resources and mentorship to develop your skills and reach your full potential.

Take the next step in your sales career in a role where you can make a difference and enjoy the excitement of Barcelona! #InsideSales #DutchSpeaking #Barcelona

In Collaboration, we are excited to support a top Outsourcing/BPO company in recruiting a Spanish-speaking Sales Representative for their Barcelona office. If you’re a proactive communicator, driven by success, and eager to work in the vibrant city of Barcelona, this role could be your perfect fit!

Position: Sales Representative
Location: Barcelona, Spain
Employment Type: Full-time
Compensation: Base salary

What You’ll Do:

• Promote Partner Programs: Clearly articulate the value of our Partner Program, engaging new resellers and guiding them through the registration process.
• Client Support: Respond promptly to reseller calls and emails, ensuring timely, accurate information and seamless routing for complex inquiries.
• Product Guidance: Provide general information on a range of products for inbound and outbound calls and emails, serving as a knowledgeable resource.
• Spot Opportunities: Proactively identify high-value business opportunities and communicate them to the team.
• Campaign Engagement: Serve as the primary contact for partners, supporting telemarketing activities and product-focused marketing campaigns.
• Execute Callouts: Manage outreach campaigns with resellers, following a pre-established list to optimize results.

What You Bring:

• Language Skills: Fluent Spanish (C2 level) and proficiency in English (B2/C1).
• Sales Experience: Background in B2B sales with strong communication abilities.
• Energetic & Motivated: A self-starter with a dynamic, enthusiastic approach to work.
• Organizational Skills: Highly organized, detail-oriented, and comfortable managing tasks independently.
• Goal-Oriented: Strong drive to achieve success and exceed targets.
• Adaptability: Ability to adjust priorities effectively in a fast-paced environment.

Why Join Us:

• Competitive Pay: Remuneration package based on your experience and performance.
• Prime Location: Work in the heart of Barcelona, close to culture, beaches, and endless opportunities.
• Training & Development: Comprehensive training on the company and project, with career growth opportunities and specialized courses.
• Supportive Environment: Be part of a team that provides guidance, tools, and mentorship to help you succeed.

Step into a role where you can drive impactful sales, connect with businesses, and enjoy the energy of Barcelona! #SalesRepresentative #SpanishSpeaking #Barcelona

In Collaboration, we are excited to partner with a renowned multinational technology BPO company in hiring a German-speaking Technical Support Advisor in Barcelona. If you’re passionate about IT, enjoy problem-solving, and are motivated to help users succeed, this role in sunny Barcelona might be the perfect next step in your career!

Position: Technical Support Advisor
Location: Barcelona, Spain (On-site)
Employment Type: Full-time

What You’ll Do:

• Deliver 1st-Level IT Support: Provide exceptional support to client employees via phone, email, chat, or self-service portal, ensuring their systems run smoothly.
• Resolve Technical Issues: Troubleshoot user systems and peripherals, diagnosing problems with both software and hardware via phone and remote access.
• Monitor & Manage Requests: Use the client’s ITSM system to categorize, prioritize, and track IT issues and requests, ensuring efficient resolution.
• Knowledge Utilization: Access internal knowledge databases to quickly find solutions and improve the first-contact resolution rate.
• Collaborate for Success: Work closely with the client’s 2nd-level support teams and external service providers to ensure issues are escalated and resolved as needed.

What You Bring:

• Language Skills: Proficient to bilingual level of German, with advanced English skills.
• IT Support Experience: Previous 1st or 2nd level IT support experience, ideally within a large corporate environment.
• Technical Knowledge: Familiarity with Windows 10, Office 365, MS Teams, and general troubleshooting of hardware and software.
• Analytical Skills: Ability to approach complex issues logically and analytically.
• ITSM Experience: Hands-on experience with ITSM systems (ServiceNow preferred) and understanding of ITIL V4 processes is a plus.
• Customer Orientation: Strong sense of responsibility and customer service, with a commitment to supporting user needs effectively.
• Global Team Player: High motivation to work and develop within a collaborative, global team environment.

What’s in It for You:

• Competitive Salary: Based on your skills, experience, and performance.
• Comprehensive Training: Paid training to get you fully prepared for the role and familiar with the company.
• Career Growth: Access to career development programs, specialized courses, and language classes.
• Vibrant Workplace: Join a dynamic and creative team in a positive, friendly atmosphere.
• Supportive Environment: Tools, resources, and mentorship to reach your full potential.
• Flexible Schedule: Work Monday to Sunday, 09:00 - 18:00 (39 hours per week).
• Prime Location: Work in the heart of Barcelona, surrounded by culture, beaches, and endless opportunities.

Ready to advance your career in a supportive, innovative environment while enjoying all that Barcelona has to offer? Apply now to join a team that values your skills and growth! #TechnicalSupportAdvisor #GermanSpeaking #Barcelona

In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Flemish-speaking Customer Lifecycle Manager for their Málaga office. If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you!

Position: Customer Lifecycle Manager
Location: Málaga, Spain
Employment Type: Full-time
Compensation: Competitive base salary + potential bonuses

What You’ll Do:

Build First Impressions: Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.

Lead the Sales Journey: Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.

Connect & Qualify: Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.

Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.

Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.

Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.

Customer Engagement: Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.

Voice of the Customer: Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.

What You Bring:

• Fluency in Flemish and English (C2 level).
• Sales Experience: 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.
• Communication Skills: Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.
• Tech Proficiency: Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.
• Self-Motivated: A proactive approach with a performance-driven mindset and a passion for cloud technology.
• Certification: Microsoft Fundamentals certification is a bonus.

Why Join Us:

• Competitive Pay: Attractive salary package tailored to experience and performance.
• Work-Life Balance: Monday to Friday schedule, 39 hours per week.
• Prime Office Location: Málaga, with a multicultural, supportive team.
• Growth Opportunities: Access to paid training, career development programs, and an international mobility pathway.
• Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.

Step into a role where you can inspire, connect, and make a real impact in sunny Málaga! #CustomerLifecycleManager #FlemishSpeaking #Malaga

In collaboration, we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Dutch-speaking Customer Lifecycle Manager for their Málaga office. If you’re eager to build impactful customer relationships, drive cloud-based solutions, and thrive in the sunny south of Spain, this opportunity is perfect for you!

Position: Customer Lifecycle Manager
Location: Málaga, Spain
Employment Type: Full-time
Compensation: Competitive base salary + potential bonuses

What You’ll Do:

Build First Impressions: Serve as the first point of contact for new clients, creating a strong start to a long-lasting partnership.

Lead the Sales Journey: Manage the full customer lifecycle, guiding clients from lead generation to purchase, tackling challenges, and negotiating solutions.

Connect & Qualify: Engage small to medium-sized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.

Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for up-selling and cross-selling leading Microsoft products.

Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals, and illustrate the potential of Microsoft’s ecosystem in supporting future growth.

Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline, sales, and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly, supported by high daily activity and engagement.

Customer Engagement: Use social, digital, chat, video, and phone tools to effectively reach clients and build strong connections.

Voice of the Customer: Act as a feedback champion, gathering insights from customers and sharing them with the team to continuously enhance services.

What You Bring:

• Fluency in Dutch and English (C2 level).
• Sales Experience: 2-3+ years of proven sales experience, including a minimum of 1 year in IT sales or account management.
• Communication Skills: Strong interpersonal and communication abilities, confident in engaging clients through multiple channels.
• Tech Proficiency: Experience with Microsoft products (Azure, Office 365, Dynamics 365) and CRM systems (Dynamics 365, Salesforce) is ideal.
• Self-Motivated: A proactive approach with a performance-driven mindset and a passion for cloud technology.
• Certification: Microsoft Fundamentals certification is a bonus.

Why Join Us:

• Competitive Pay: Attractive salary package tailored to experience and performance.
• Work-Life Balance: Monday to Friday schedule, 39 hours per week.
• Prime Office Location: Málaga, with a multicultural, supportive team.
• Growth Opportunities: Access to paid training, career development programs, and an international mobility pathway.
• Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.

Step into a role where you can inspire, connect, and make a real impact in sunny Málaga! #CustomerLifecycleManager #DutchSpeaking #Malaga

In collaboration, we are excited to assist a top Outsourcing/BPO company in hiring a motivated Danish-speaking Account Manager for their Málaga office. If you’re passionate about building relationships, driving revenue, and exploring opportunities in the sunny south of Spain, this role is tailored for you!

Position: Account Manager
Location: Málaga, Spain
Employment Type: Full-Time
Compensation: Competitive base salary + performance bonuses

What You’ll Do:

• Lead & Qualify: Use CRM tools to connect with and qualify accounts, consistently identifying and generating new opportunities.
• Relationship Building: Maintain regular communication with assigned accounts, strengthening connections and fostering repeat business.
• Sales Initiatives: Engage in targeted sales activities like call campaigns and industry-focused efforts, with a focus on upselling to enhance client value.
• Offer Solutions: Customize client experiences by providing alternative solutions and chain-wide discounts to meet specific needs.
• Drive Efficiency: Track all activities and maintain accurate records in the CRM system to optimize your workflow and performance.
• Industry Insight: Utilize your sales expertise to support inquiries in business travel, events, and accommodations.

What You Bring:

• Native/fluent Danish and fluent English (B2+ level).
• Excellent organizational and communication skills with a proactive approach.
• Experience in sales and a proven track record of driving results.
• Familiarity with CRM systems (preferred) and the Microsoft Office suite.
• Positive attitude and willingness to go above and beyond for clients.
• Background in hospitality is a plus but not required.

Why Join Us:

• Attractive compensation package based on experience, skills, and performance.
• Be part of a friendly, creative, and multicultural team.
• Regular working hours from Monday to Friday, 39 hours a week.
• Ongoing support and resources to develop your professional potential.

Step into a role where you can connect, inspire, and make a meaningful impact in the vibrant city of Málaga! #AccountManager #DanishSpeaking #Malaga

In collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a dynamic Dutch-speaking Account Manager for their Málaga office. Here’s your chance to drive growth, strategize with partners, and make an impact in the tech sales channel—all while enjoying life on the stunning Costa del Sol!

Position: Account Manager
Location: Málaga, Spain
Employment Type: Full-Time
Compensation: Competitive base salary + performance-based bonuses

What You’ll Do:

• Partner Growth: Manage partner performance, monitor forecasting tools, and track pipeline to ensure the profitable closure of deals.
• Strategic Guidance: Cultivate a portfolio of partners to maximize growth, profitability, and loyalty, and strategize ways to close gaps in targets and certifications.
• Sales Enablement: Educate partner sales teams on products and solutions, driving loyalty, and actively leveraging promotions and programs.
• Opportunity Management: Uncover and drive new business and upselling opportunities, support large deals, and oversee marketing plans and ROI with partners.
• Relationship Building: Build rapport with resellers, attend partner events, and identify new channel partners as needed.
• Collaboration: Coordinate with internal resources to boost joint revenue, drive attach rates, and align on best practices.

What You Bring:

• Native/fluent Dutch and fluent English (B2+).
• A minimum of 2 years in technical sales (preferably in a channel environment with experience managing partners/distributors).
• Familiarity with channel programs, CRM systems, and the MS Office suite.
• A customer-focused, solutions-oriented mindset with a knack for problem-solving.
• Excellent communication, negotiation, and presentation skills.
• Goal-oriented, proactive, and driven by success.

Perks of Joining:

• Attractive compensation package based on experience, skills, and performance.
• A creative, positive, and collaborative work atmosphere.
• Relocation support to help you settle in.
• 39-hour workweek, Monday to Friday, 8:30 am - 5:30 pm.

Step into a role where you’ll empower partners, drive revenue, and shape a future in the vibrant city of Málaga! #AccountManager #DutchSpeaking #Malaga

In collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to life.

Position: Customer Experience Specialist
Location: Valencia, Spain
Employment Type: Full-Time

Your Role:

• Be the first point of contact for B2B customers via phone, email, and chat, providing tailored solutions to meet their needs.
• Innovate and brainstorm with your team to elevate the customer experience, using the latest technology and AI integrations.
• Manage payment inquiries across multiple platforms and enhance company reviews, driving NPS improvements.
• Identify and escalate customer issues, while proactively mapping business processes for smoother journeys.

What You Bring:

• Native-level German and fluent English skills.
• Experience in customer service with a proactive, solution-oriented approach.
• Interest in tech innovations, including chatbot integrations.
• Quick thinking, lightning-fast typing skills, and adaptability to evolving tech.

Perks to Look Forward To:

• Spanish language and mindfulness classes.
• Fun Friday evening drinks and fitness bootcamps.
• Growth in communication, innovation, and tech skills within a vibrant startup culture.
• International work environment in beautiful Valencia, with free breakfast and lunch at the office!

Join a diverse, dynamic team in one of Europe’s most stunning cities! #CustomerExperience #GermanJobs #Valencia

In collaboration, we are thrilled to partner with a top-tier Outsourcing/BPO consultancy to welcome a skilled Technical Support Representative to join their FinTech support team in Portugal!

Position: Technical Support Representative
Location: Remote (Portugal)
Work Model: Remote, with an initial 2-week training in Porto
Employment Type: Full-Time
Remuneration: Base salary + performance bonuses

What You’ll Do:

• Provide top-notch technical support in French (for clients) and English (for developers) via chat and voice.
• Troubleshoot product-related issues using MySQL, escalating complex matters as needed.
• Maintain a high standard of customer satisfaction by ensuring timely, professional responses.
• Act as a critical link between customers and developers, ensuring clear communication of technical details.

What We’re Looking For:

• Native/fluent in French and proficient in English (B2 or higher).
• Solid knowledge of MySQL.
• Familiarity with Postman is a plus!
• Ready to work on shift rotation, Monday to Friday, 7 AM to 7 PM.
• Tech-savvy, customer-focused, and able to adapt quickly.

What’s On Offer:

• Competitive salary with performance bonuses.
• Remote work flexibility, plus a monthly allowance for home office expenses.
• Support during training in Porto, including accommodation.
• Join a dynamic, multicultural team that’s as passionate and friendly as it is talented!

Become a vital part of a rapidly growing FinTech support team! #TechSupport #FrenchJobs #RemoteWork

In collaboration, we are thrilled to partner with a top Outsourcing/BPO consultancy to onboard a talented Russian-speaking Interpreter to join their dynamic team remotely from Portugal!

Position: Interpreter
Location: Remote (must be based in Portugal)
Employment Type: Full-time

Role Highlights:

• Accurately interpret complex ideas and conversations between Russian and English, preserving clarity, tone, and context
• Strictly maintain details, ensuring complete and precise translations
• Handle client calls by following customer service protocols across insurance, legal, and medical industries
• Skillfully manage call flow, keeping the conversation focused without taking over

What You’ll Bring:

• C1 level in both Russian and English
• A High School Diploma (required) with language/interpretation education preferred
• Strong listening, note-taking, and cultural awareness skills to avoid miscommunication
• Confidence, discipline, and a strong sense of responsibility
• Ability to work toward performance goals with a neutral and objective approach

Benefits:

• Be part of a multilingual, multicultural, and friendly team with a positive work atmosphere
• Work 40 hours per week in rotational shifts (Monday to Sunday, 07:00-22:00)
• Remote work setup with private medical insurance
• Professional growth with support and tools to achieve your potential

If successful, pick up your equipment from Lisbon, Porto, or Covilhã, and start an impactful role from the comfort of home!

In collaboration, we are excited to work with a leading Outsourcing/BPO company in the search for a Hebrew-speaking Content Moderator to join their Lisbon team! Remote work options are also available, offering flexibility to suit your lifestyle.

Position: Content Moderator
Location: Lisbon, Portugal (Remote options available)
Employment Type: Full-time
Compensation: Base Salary

Your Role:

• Carefully review and moderate user-generated video content for an online platform
• Apply platform policies to filter, organize, and evaluate content by removing or blocking inappropriate materials

What You Bring:

• Native or fluent Hebrew and strong English skills (B2+)
• Strong critical thinking and ability to navigate sensitive content without bias
• Comfort with technology and quick adaptation to new tools
• Independence, resilience, and flexibility in a high-paced environment

What’s in It for You:

• Accommodation in a single room within shared employer-provided apartments
• Annual sponsored flights home, health insurance, and on-site cafeteria
• 3-week training program (partially compensated) with full guidance and support
• 22 days of holiday, supportive multicultural team, and opportunities for growth

Hours: 40 hours/week in rotating shifts, covering 24/7 operations.

Join this welcoming, dynamic team and make a meaningful impact with your critical skills!

In collaboration, we are thrilled to support a top Outsourcing/BPO company in hiring a Hebrew-speaking Content Moderator for their Lisbon team, with flexibility for remote work.

Position: Content Moderator
Location: Lisbon, Portugal (Remote options available)
Employment Type: Full-time
Compensation: Base Salary

Your Role:

• Review and manage video, image, and text content for a popular online platform
• Enforce guidelines by blocking or removing inappropriate content, including protecting minors
• Organize, filter, and evaluate content with attention to detail and policy compliance

What You Bring:

• Fluency in Hebrew and strong English skills (B2+)
• Quick learner, computer-literate, and able to adapt swiftly
• Open-minded with critical thinking, capable of handling explicit or sensitive content
• Independent, team-oriented, and efficient in a fast-paced environment

What’s in It for You:

• Accommodation in employer-provided shared apartments
• Annual sponsored flights home
• Comprehensive health insurance and cafeteria access on-site
• 22 days of holiday and fully supported 4-week training
• Supportive, multicultural environment with tools to help you thrive

Hours: 40-hour work week with rotating shifts from Monday to Sunday (10 PM to 8 AM), including a long daily break.

Looking to make a positive impact? Join us as a key part of this friendly, innovative team!

In collaboration, we are excited to support a leading Outsourcing/BPO consultancy in onboarding a Czech-speaking Marketing Sales Representative for their dynamic Lisbon office!

Position: Marketing Sales Representative
Location: Lisbon, Portugal
Work Model: On-site
Employment Type: Full-time

What You’ll Do:

• Engage daily with new and existing customers via phone and email, identifying sales opportunities
• Acquire and consult SMB advertisers, tailoring advertising solutions to align with client goals
• Use data insights to offer personalized recommendations, ensuring client success
• Qualify business opportunities for skilled account managers, boosting client revenue
• Utilize MS Excel, Salesforce, and other tools to research, communicate, and drive impactful sales
• Share customer feedback for product improvement and continuous enhancement

What We’re Looking For:

• Fluent Czech speaker with strong English (B2+)
• Skilled in consultative sales, coaching, and client support
• Ability to excel in a team-focused, innovative environment
• Eager to explore new sales approaches and opportunities
• Proficient in MS Excel, Salesforce, and other key sales tools
• Driven to help clients achieve measurable results

What’s in It for You:

• Grow your sales expertise in a supportive, forward-thinking environment
• Fully compensated, 12-day training in product and customer management
• Relocation support and other great benefits
• Opportunity to sign a work contract upon successful training completion

Schedule: Monday to Friday, 8 AM - 5 PM

Ready to make a difference in a top-notch consultancy? Apply now

In collaboration, we are partnering with a top Outsourcing/BPO consultancy to onboard a Czech-speaking Senior Marketing Sales Representative for their Lisbon office.

Position: Senior Marketing Sales Representative
Location: Lisbon, Portugal
Work Model: On-site
Employment Type: Full-time

What You'll Do:

• Engage daily with clients via phone, chat, and email to identify sales opportunities and tailor solutions
• Drive revenue growth by managing a portfolio of small business clients
• Understand client business models, markets, and industries to offer valuable insights
• Deliver personalized recommendations to enhance client experience
• Optimize product adoption and performance through regular engagement
• Provide pre- and post-sales support for advertising solutions
• Capture product feedback and celebrate client success stories

What We're Looking For:

• Native/fluent Czech speaker with strong written and spoken English (B2+)
• Proven sales, coaching, and client service expertise
• Ability to thrive in a dynamic, collaborative environment
• Proficiency in MS Excel and Salesforce
• Creative approach to strategies and sales methods
• Passion for achieving measurable client results

What’s in It for You:

• Join a supportive, growth-focused team in a cutting-edge industry
• Comprehensive, 12-day training in product knowledge and customer management, fully compensated
• Relocation support and exciting perks await you!

Schedule: Monday to Friday, 8 AM - 5 PM

Ready to boost your career in a thriving environment? Apply today!

In collaboration, we are thrilled to work with a leading Outsourcing/BPO consultancy to recruit a skilled Hebrew-speaking Senior Marketing Sales Representative for their Lisbon office.

Position: Senior Marketing Sales Representative
Location: Lisbon, Portugal
Employment Type: Full-time, on-site

Role Overview
As a Senior Marketing Sales Representative, you’ll have a significant impact by driving revenue growth for a diverse portfolio of small business clients. Through daily engagement, you’ll identify sales opportunities, craft customized solutions, and support clients in optimizing their advertising efforts. In this dynamic, client-focused role, you’ll leverage your sales expertise to enhance product adoption, improve performance, and actively champion client success stories. With access to industry-leading tools, you’ll work within a supportive environment that encourages innovation and continuous growth.

Key Responsibilities

• Engage clients daily via phone, chat, and email to explore sales opportunities and provide customized marketing solutions.
• Drive product adoption, optimize advertising performance, and manage client portfolios for small business clients.
• Research client business models, understand local markets, and provide data-driven recommendations.
• Provide pre- and post-sales support to enhance the client experience.

Requirements

• Native/fluent in Hebrew, with a B2 level of English.
• Previous experience in sales, client service, or marketing; experience with MS Excel and Salesforce preferred.
• Strong communication, analytical, and interpersonal skills.

Benefits

• Comprehensive training program with full compensation.
• Relocation support and career growth within a collaborative, forward-thinking team.
• A chance to make a meaningful impact on client success in a fast-paced, innovative environment.

Join a dedicated team where your talents and ideas will help shape marketing success for clients!