Ofertas de empleo de cuoronte

In collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to recruit a dedicated Talent Sourcer to join their team in Poland.

Position: Talent Sourcer
Location: Krakow, Poland
Employment Type: Full-time

Role Overview
As a Talent Sourcer, you will be essential in designing and executing high-volume, multilingual sourcing strategies to identify top candidates across various channels. Using your expertise, you’ll proactively build talent pools, conduct in-depth market research, and manage internal referrals to ensure a continuous pipeline of skilled candidates for key roles. This position offers an opportunity to work closely with a dynamic team and make a strategic impact on talent acquisition within a collaborative and supportive work environment.

Key Responsibilities

• Develop and implement multilingual sourcing strategies to attract a diverse pool of candidates.
• Identify and engage talent through job boards, social networks, and employee referrals.
• Build and maintain a talent pool for key roles, tracking sourcing metrics for ongoing optimization.
• Conduct thorough market research and competitor analysis to enhance sourcing strategy.
• Collaborate closely with internal teams to align on talent needs and manage referrals effectively.

Requirements

• Minimum of 1 year in a talent sourcing role.
• Expertise in various sourcing techniques, including Boolean search and social recruiting.
• Native-level fluency in English, with Greek or other European languages as an advantage.
• Familiarity with Taleo or similar ATS.
• Excellent communication and negotiation skills.

Benefits

• Competitive salary package based on experience.
• Inclusive and positive team environment.
• Support for career growth and development.
• Comprehensive health and wellness benefits.

Join a forward-thinking team where your sourcing expertise will be valued and rewarded!

In collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to recruit a dedicated Talent Sourcer to join their team in Bulgaria.

Position: Talent Sourcer
Location: Sofia or Plovdiv, Bulgaria
Employment Type: Full-time

Role Overview
As a Talent Sourcer, you will be essential in designing and executing high-volume, multilingual sourcing strategies to identify top candidates across various channels. Using your expertise, you’ll proactively build talent pools, conduct in-depth market research, and manage internal referrals to ensure a continuous pipeline of skilled candidates for key roles. This position offers an opportunity to work closely with a dynamic team and make a strategic impact on talent acquisition within a collaborative and supportive work environment.

Key Responsibilities

• Develop and implement multilingual sourcing strategies to attract a diverse pool of candidates.
• Identify and engage talent through job boards, social networks, and employee referrals.
• Build and maintain a talent pool for key roles, tracking sourcing metrics for ongoing optimization.
• Conduct thorough market research and competitor analysis to enhance sourcing strategy.
• Collaborate closely with internal teams to align on talent needs and manage referrals effectively.

Requirements

• Minimum of 1 year in a talent sourcing role.
• Expertise in various sourcing techniques, including Boolean search and social recruiting.
• Native-level fluency in English, with Greek or other European languages as an advantage.
• Familiarity with Taleo or similar ATS.
• Excellent communication and negotiation skills.

Benefits

• Competitive salary package based on experience.
• Inclusive and positive team environment.
• Support for career growth and development.
• Comprehensive health and wellness benefits.

Join a forward-thinking team where your sourcing expertise will be valued and rewarded!

In Collaboration, We Are Hiring: System Administrators for Gaming Studios!

We are excited to partner with a leading B2B solution provider to recruit skilled System Administrators for their Gaming studios in Sofia, Bulgaria. If you are passionate about technology and want to contribute to an innovative gaming environment, we want to hear from you!

Position: System Administrator
Location: Sofia, Bulgaria
Employment Type: Full-time
Remuneration: Base salary

Key Responsibilities

• Rapid Response: Engage promptly on cases, working as part of a close-knit 24/7 support team to resolve issues efficiently.
• Monitoring: Monitor streaming equipment through graphics and logs to ensure all encoders and digital mediums are fully operational at all tables.
• Troubleshooting: Diagnose, troubleshoot, and resolve hardware, software, or network/system problems. Replace defective components when necessary.
• ISP Coordination: Maintain communication with the ISP supplier to address any internet connection dysfunctions.
• Documentation: Keep detailed records of workstations, including users, configurations, and allocated rights on folders.
• Incident Management: Respond promptly to incidents and ensure compliance with Service Level Agreements (SLA).
• Data Backup: Perform data backups and disaster recovery operations to secure information.

Who You Are

• Experience: Minimum of 3 years of relevant experience in system administration or a similar role.
• Language Proficiency: Fluent in both English and Bulgarian, with strong communication and interpersonal skills.
• Attention to Detail: Possess great attention to detail, with a result-oriented and organized approach.
• Intellectual Curiosity: Demonstrate a willingness to learn and adapt within a newly formed team.
• Technical Skills:
  • Linux: Proficient at a working level with Ubuntu.
  • Windows Domain Infrastructure: Experience with Active Directory, Hybrid AD, Policy Management, DNS, and DHCP.
  • Virtualization: Familiarity with VMware technologies.
  • Scripting: Basic knowledge of PowerShell and/or BASH.
  • Networking: Understanding of LAN/WAN networking including switching, routing, VPNs, VLANs, and WiFi (Cisco, Ubiquiti).
  • Hardware: Experience with server hardware and storage solutions.

What We Offer You

• Competitive Salary: Enjoy an advantageous starting net salary that reflects your skills and experience.
• Flexible Schedule: Work on a 24/7 schedule, ensuring dynamic and varied working hours.
• Comprehensive Training: Receive detailed company training that adheres to the highest industry standards.
• Supportive Culture: Join a friendly and supportive work environment that fosters collaboration.
• Growth Opportunities: Access tremendous growth opportunities within a fast-moving international company.
• Health Benefits: Additional health insurance covering outpatient and hospital medical care, dental care, and dioptric glasses.
• Transportation Benefits: Public transportation cards and a MultiSport card covered by the employer.
• Convenient Location: Enjoy a workplace located just a few steps from a subway line for easy commuting.

If you’re ready to enhance your career as a System Administrator in the exciting world of gaming, we invite you to apply! Join us in Sofia and be part of a team that values innovation and excellence!

In Collaboration, We Are Hiring: IT Support Specialists for Gaming Studios!

We are partnering with a leading B2B solution provider to enhance their Gaming studios in Bucharest, Romania. We are looking for skilled IT Support Specialists who are eager to contribute to an exciting industry and provide exceptional technical support. If you have a passion for IT and gaming, this could be your next great opportunity!

Position: IT Support Specialist
Location: Bucharest, Romania
Employment Type: Full-time
Remuneration: Base salary

Key Responsibilities

• Technical Support: Provide first- and second-level support for hardware, software, and networking issues. Troubleshoot problems reported by users through various channels (email, phone, ticketing system) and escalate complex issues when necessary.
• Network Management: Monitor and manage network infrastructure, including routers, switches, firewalls, and wireless access points. Identify and resolve network performance issues to ensure minimal downtime.
• IT Equipment Maintenance: Assist with the setup, configuration, and maintenance of computers, printers, servers, and other IT equipment. Replace or repair defective components as required.
• Software Management: Install, update, and configure software applications, resolve compatibility issues, and ensure proper software licensing.
• Active Directory Administration: Manage Active Directory objects, such as user accounts, groups, and organizational units, to ensure efficient access and security.
• Infrastructure Setup: Assist in setting up and maintaining IT infrastructure, including servers and storage devices. Replace or repair faulty hardware components as needed.
• ISP Coordination: Maintain communication with the ISP supplier in case of internet connection dysfunctions.
• Incident Response: Respond to incidents promptly and ensure compliance with Service Level Agreements (SLA).
• Documentation and Knowledge Sharing: Document solutions to common problems and maintain a knowledge base for internal use. Share knowledge and best practices with team members.
• Continuous Learning: Stay updated with the latest industry trends, technologies, and certifications, actively pursuing relevant training to enhance skills.

Who You Are

• Experience: Minimum of 3 years of experience in IT support, focusing on networking, Windows systems, and Linux administration.
• Network Knowledge: Strong understanding of network concepts including TCP/IP, DHCP, DNS, VPN, routers, switches, and firewalls. Experience with network monitoring tools and troubleshooting.
• Windows Proficiency: Proficiency in Windows Server environments, including Active Directory, Group Policy, and PowerShell scripting.
• Linux Skills: Hands-on experience with Linux systems (e.g., Ubuntu, CentOS, Red Hat), including user management and basic configuration.
• Virtualization Familiarity: Understanding of virtualization technologies such as VMware or Hyper-V.
• Communication Skills: Good verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly.
• Customer-Centric Attitude: A positive approach with a strong focus on customer service.
• Team Player: Ability to work effectively as part of a team and collaborate with cross-functional teams.
• Documentation Skills: Ability to document processes and solutions clearly; experience with helpdesk or ticketing systems is a plus.
• Shift Availability: Willingness to work shifts, including nights, weekends, and legal holidays.

What We Offer You

• Competitive Remuneration: Excellent salary package based on experience, skills, and performance.
• Dynamic Team Environment: Join a positive and friendly atmosphere within an international team.
• Professional Growth: Access to guidance and tools to help you reach your full potential.
• Performance Bonuses: Opportunity to earn bonuses based on performance.
• Health Coverage: Private health insurance for your well-being.
• Fitness Benefits: Free gym membership to promote a healthy lifestyle.

If you're ready to take your IT career to the next level and be part of an innovative gaming environment, we encourage you to apply! Join us in Bucharest and make a significant impact as an IT Support Specialist!

In Collaboration, We Are Hiring: Slovak-Speaking Chat Customer Support Representatives!

Join us in enhancing customer experiences as we partner with a leading Outsourcing/BPO company dedicated to providing exceptional support for an e-commerce platform. We are on the lookout for motivated Slovak-speaking Chat Customer Support Representatives to join our dynamic team in Cluj-Napoca, Romania. If you have a passion for helping customers and thrive in a fast-paced environment, this is the perfect opportunity for you!

Position: Chat Customer Support Representative (Slovak)
Location: Cluj-Napoca, Romania
Employment Type: Full-time
Remuneration: Base salary + performance bonuses

Key Responsibilities

• Customer Communication: Engage with customers through incoming emails, tickets, and chat, addressing product-related issues effectively.
• Order Management: Assist customers in managing their orders and ensure a seamless experience.
• Client Retention: Foster and strengthen client relationships, contributing to exceptional customer support and satisfaction.
• Complaint Resolution: Recognize, record, and resolve customer complaints promptly and efficiently.
• Process Adherence: Follow established processes and procedures to ensure high-quality service delivery.
• Database Updates: Maintain accurate records in the customer database and document all activities meticulously.
• Reporting: Identify common issues and communicate them to the support team for further escalation and resolution.

Who You Are

• Language Proficiency: C1 level written and verbal communication skills in Slovak; proficiency in Croatian or Slovenian is a plus.
• English Skills: B2 level in English to ensure effective communication.
• Education and Experience: Preferably hold a college degree or have relevant work experience in customer service.
• Tech-Savvy: Proficient in MS Office and familiar with ticketing systems for efficient problem-solving.
• Customer Service Excellence: Strong customer service skills with a high level of motivation and enthusiasm.
• Self-Organized: Capable of working independently and managing tasks effectively.
• Satisfaction Improvement: Experience in measuring and enhancing customer satisfaction and loyalty is advantageous.

What We Offer You

• Flexible Schedule: Full-time shifts available, including a Monday-Sunday 24/7 schedule, with confirmed shifts from 9 AM - 6 PM and 3:30 PM - 11:30 PM.
• Sign-On Bonus: Receive a €1500 sign-on bonus, paid in 11 installments.
• Performance Bonuses: Earn up to €150 gross monthly in performance bonuses in addition to your regular salary.
• Attractive Remuneration Package: Competitive salary with additional benefits.
• Transportation Support: Transportation provided for day and night shifts.
• Vacation Days: Enjoy 20 holidays per year, plus an extra day after one year of service.
• Contract Security: Contract for an undetermined period, ensuring job stability.
• Comprehensive Training: 5 days of paid training to equip you for success in your role.
• Relocation Support: Six months of accommodation if needed and up to €200 reimbursement for initial travel to Romania.
• Meal Tickets: Meal vouchers valued at 30 RON/day (approximately €150 net/month).
• Health Coverage: Access to a private medical package for your well-being.
• Professional Development: Opportunities for internal development and career growth.
• Employee Discounts: Enjoy discounts with current partners and a Gympass monthly subscription.
• Wellness Programs: Subscription to an employee assistance and well-being program to support your overall health.

If you are a passionate customer service professional fluent in Slovak and ready to make a difference, we invite you to apply! Join us in delivering exceptional customer experiences and be part of a supportive team in Cluj-Napoca!

In Collaboration, We Are Hiring: German-Speaking Talent Acquisition Specialist!

Join us in shaping the future of customer interactions as we partner with a leading Outsourcing/BPO consultancy dedicated to enhancing business success through exceptional customer engagement. We are seeking a motivated and detail-oriented Talent Acquisition Specialist to join their dynamic team in either Essen or Leipzig, Germany. If you’re passionate about connecting talent with opportunity and thrive in a hybrid work environment, we want to hear from you!

Position: Talent Acquisition Specialist
Location: Essen or Leipzig, Germany
Work Model: Hybrid
Employment Type: Full-time

Key Responsibilities

• Recruitment Strategy: Plan, conduct, and follow up on phone calls and job interviews, ensuring a smooth and engaging candidate experience.
• Assessment: Evaluate applicants through aptitude tests to identify the best fit for various teams within the organization.
• Guidance: Support candidates through every step of the recruitment process, providing clear communication and assistance.
• Social Media Collaboration: Work alongside our social media team to create exciting content and innovative campaigns that attract top talent.
• Database Management: Manage recruitment databases efficiently, ensuring accurate records and tracking of candidates.

Who You Are

• Language Proficiency: Native or fluent in German (C1 level) with a good command of English (B2 level).
• HR Experience: Previous experience in human resources is a plus, giving you insight into effective recruitment practices.
• Knowledge of Labor Laws: Familiarity with German labor law would be beneficial to navigate the recruitment landscape effectively.
• Tech-Savvy: Comfortable using common PC and internet applications to streamline the recruitment process.
• Communication Skills: Excellent communication skills with a genuine desire to continue learning and growing in the HR field.
• Attention to Detail: Able to work independently with a meticulous approach to tasks.

What We Offer You

• Hybrid Work Model: Enjoy the flexibility of a hybrid working environment that balances office presence and remote work.
• Career Advancement: Experience a flat hierarchy and opportunities for growth within an international company.
• Office Perks: Benefit from free drinks and fresh fruit in the office, creating a vibrant workplace atmosphere.
• Employee Discounts: Access special discounts with over 200 partners, enhancing your lifestyle.
• Team Events: Participate in regular team events, including summer parties and social gatherings, fostering a strong team culture.

If you are ready to make a significant impact in talent acquisition and join a forward-thinking organization, we invite you to apply! Together, let’s build a successful future for both our clients and their customers!

In Collaboration, We Are Hiring: German-Speaking Customer Care Specialists!

Join us in creating exceptional customer experiences as we partner with a renowned BPO that prides itself on outstanding employee satisfaction. We are on the lookout for passionate German-speaking Customer Care Specialists who are ready to make an impact while supporting customers of a leading financial services company. This remote role offers you the flexibility to work from the comfort of your home in Hungary, all while being part of a dynamic team!

Position: Customer Care Specialist with German

Location: Remote (within Hungary)
Employment Type: Full-time

What You’ll Do

• Deliver Exceptional Service: Be the voice of our client by responding to customer inquiries with promptness and professionalism, ensuring every interaction leaves a positive impression.
• Provide Accurate Information: Dive deep into your resources to deliver precise and timely answers via phone, email, and live chat channels.
• Master Documentation: Keep meticulous records of all customer interactions and navigate internal and external documentation seamlessly to enhance service delivery.
• Escalate When Needed: Identify complex issues and escalate them to the right internal teams to ensure swift resolution.
• Route Calls Smartly: Manage incoming calls by routing them to the appropriate resources while keeping accurate records of each interaction.
• Spot Trends and Patterns: Analyze customer interactions to identify trends and communicate insights that can improve service delivery.
• Meet Quality Standards: Aim for the highest standards of customer satisfaction by adhering to established protocols, KPIs, and quality guidelines set by our clients.
• Collaborate and Contribute: Engage with your colleagues and supervisors to create a collaborative environment where knowledge is shared and problems are solved together.

Who You Are

• Language Proficiency: You are fluent in German (C1 level) and have excellent verbal and written communication skills in English.
• Tech-Savvy: You possess strong user knowledge of common PC applications and can easily navigate various software platforms.
• Interpersonal Skills: You bring flexibility, friendliness, resilience, and reliability to your interactions.
• Effective Communicator: Your conversation skills shine, showcasing your linguistic fluency and clear pronunciation in German.
• Team-Oriented: You thrive in team settings, contributing positively to the group dynamic and fostering collaboration.
• Industry Knowledge: While not mandatory, a basic understanding of credit card processes and financial services is a plus.

What We Offer You

• Attractive Remuneration: Enjoy a competitive salary package that reflects your skills and experience.
• Job Security: Benefit from an indefinite contract, giving you peace of mind in your career.
• Comprehensive Health Benefits: Access private health and life insurance for your well-being.
• Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with stellar employee reviews to back it up.
• Growth Opportunities: We provide you with the guidance and resources to reach your full potential in your career.

If you’re ready to embark on a rewarding journey with us as a German-speaking Customer Care Specialist, we invite you to apply! Let’s create amazing customer experiences together

In Collaboration, We Are Hiring: German and English-Speaking Advisors!

We are excited to announce an opportunity for motivated German and English-speaking Advisors to join our dedicated team in Budapest! This on-site role is perfect for individuals who thrive in a customer-focused environment and are eager to deliver exceptional service while growing their careers.

Position: Advisor (German and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

Key Responsibilities

• Customer Support: Respond promptly and effectively to all customer inquiries, ensuring timely resolutions and high levels of satisfaction.
• Product Knowledge: Build and maintain comprehensive knowledge of the client’s products and services to provide accurate and informed assistance.
• Call Management: Log and manage calls within designated systems, ensuring all interactions are documented accurately and efficiently.
• Technical Troubleshooting: Assist customers with technical issues and usability questions, guiding them through effective solutions.
• Pre-Sales Assistance: Address inquiries related to products and technology, fostering a clear understanding of our offerings.
• Outstanding Service Delivery: Deliver exceptional customer service, identify sales leads, and enhance customer loyalty through meaningful interactions.
• Escalation Protocol: Recognize complex inquiries that require escalation and document essential information for further support.
• Performance Targets: Meet established KPIs related to call handling quality and actively contribute to service improvements.
• Feedback Gathering: Collect customer feedback to enhance service delivery and provide recommendations for improving first-contact resolution rates.

Requirements

• Language Skills: Native-level proficiency in German (both verbal and written) and C1 level English.
• Team Player: Bring a friendly and positive attitude with a strong sense of teamwork.
• Customer-Oriented: Demonstrate excellent interpersonal skills and a commitment to providing outstanding service.
• Communication Skills: Possess strong verbal and written communication abilities, with effective problem-solving skills.
• Adaptability: Be flexible and capable of making quick decisions in a fast-paced environment.
• Reliability: Be conscientious and detail-oriented, with a strong focus on accuracy.
• Empathy: Exhibit a genuine desire to assist customers and enhance their experience.

What We Offer

• Competitive Salary: Enjoy an attractive remuneration package along with performance-based bonuses.
• Relocation Assistance: Receive support for those relocating to Budapest to ensure a smooth transition.
• Comprehensive Training: Benefit from training provided from day one to equip you with the necessary skills and knowledge.
• Work Schedule: A balanced work week of 40 hours, Monday to Friday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.

If you are a passionate customer service professional fluent in German and English, we would love to hear from you! Apply now to take the next step in your career with us in Budapest! Let’s create exceptional customer experiences together!

In Collaboration, We Are Hiring: German and English-Speaking Advisors!

Join us in delivering exceptional service as we partner with a leading organization to bring on German and English-speaking Advisors to their on-site team in Budapest, Hungary. We are searching for customer-focused individuals who are passionate about helping others and eager to thrive in a supportive and dynamic work environment.

Position: Advisor (German and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

What You’ll Do

• Customer Assistance: Provide responsive, accurate, and timely support to customer inquiries, ensuring a positive experience with every interaction.
• Product Expertise: Develop and maintain a comprehensive understanding of the client's products and services, equipping you to address customer needs effectively.
• Correspondence Management: Handle incoming communication professionally, ensuring clarity and professionalism in every response.
• Call Documentation: Meticulously record call details in accordance with company procedures, ensuring accurate and up-to-date information.
• Organization & Admin: Keep all administrative forms organized and updated, supporting team efficiency.
• Escalation Management: Identify complex issues and escalate them to the appropriate internal teams to facilitate prompt resolutions.

Who You Are

• Language Proficiency: You possess native-level fluency in German (both verbal and written) and C1 level English to communicate effectively with customers.
• Team Player: You bring a friendly, cooperative spirit to the team, contributing positively to the work environment.
• Customer Service Skills: You have a strong service-oriented approach, coupled with excellent problem-solving capabilities.
• Adaptable: You are flexible and able to make quick, informed decisions in a dynamic environment.
• Detail-Oriented: You are conscientious, organized, and meticulous, ensuring accuracy in all tasks.
• Empathetic: You genuinely care about providing helpful and positive experiences for customers.

What We Offer You

• Competitive Salary and Bonus: Enjoy an attractive remuneration package that reflects your experience and contributions, along with performance-based bonuses.
• Relocation Support: We provide assistance for those relocating to Budapest, making your transition seamless.
• Onboarding Training: Receive comprehensive training from day one, equipping you with the tools for success.
• Work Schedule: A balanced work week of 40 hours, Monday to Friday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.

If you are fluent in German and English, dedicated to delivering outstanding customer service, and excited to grow your career in Budapest, we invite you to apply now! Let’s create exceptional customer experiences together!

In Collaboration, We Are Hiring: Hebrew and English-Speaking Advisors!

Join us in delivering exceptional customer service as we partner with a leading company seeking enthusiastic Hebrew and English-speaking Advisors to join their vibrant team in Budapest. This is an exciting opportunity to support customers while being part of a dynamic on-site environment where your contributions truly matter!

Position: Advisor (Hebrew and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time

What You’ll Do

• Deliver Exceptional Support: Respond promptly and effectively to customer inquiries, ensuring every interaction is handled with care and professionalism.
• Build Product Knowledge: Develop a comprehensive understanding of our client’s products and services to address customer needs confidently and accurately.
• Manage Communication: Handle incoming correspondence with clarity and professionalism, ensuring customer concerns are met with timely responses.
• Document Interactions: Accurately log all customer calls and inquiries, maintaining organized administrative records in accordance with company procedures.
• Identify Escalation Needs: Recognize when complex issues arise and escalate them to the appropriate teams for swift resolution, ensuring customer satisfaction.
• Gather Feedback: Collect and share customer feedback to contribute to ongoing service improvements and enhance customer experience.

Who You Are

• Language Proficiency: You are fluent in Hebrew (both verbal and written) and have a C1 level of English, allowing you to communicate effectively.
• Team Player: You bring a friendly, positive attitude to your interactions, contributing to a collaborative team environment.
• Customer-Focused: You possess strong interpersonal skills and a genuine desire to help customers, ensuring they feel valued and supported.
• Effective Communicator: Your communication skills shine, enabling you to solve problems and provide clear, concise information.
• Adaptable: You can make quick decisions in a fast-paced environment, demonstrating flexibility and resilience.
• Detail-Oriented: You approach tasks with a meticulous attention to detail, ensuring accuracy in all aspects of your work.

What We Offer You

• Competitive Salary and Bonuses: Enjoy a rewarding compensation package that reflects your skills and experience.
• Relocation Assistance: We provide support to help you transition smoothly to Budapest.
• Comprehensive Training: Receive thorough training from day one to ensure you are well-equipped for success in your role.
• Balanced Work Schedule: Work a 40-hour week, Sunday to Thursday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.
• Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with outstanding employee reviews to back it up.
• Growth Opportunities: We offer guidance and resources to help you reach your full potential in your career.

If you’re ready to embark on a rewarding journey with us as a Hebrew and English-speaking Advisor, we invite you to apply! Let’s create amazing customer experiences together!

In Collaboration, We Are Hiring German-Speaking Customer Care Specialists for Remote Work in Hungary!

Our client, a highly-rated BPO known for its excellent employee satisfaction, is seeking experienced German-speaking Customer Care Specialists to provide top-tier support for a cooler manufacturing company. This is a full-time, remote opportunity where you'll work from Hungary, using your language skills and customer care expertise to assist customers with their product needs and inquiries.

Position: Customer Care Specialist (German)

Location: Remote in Hungary
Employment Type: Full-time

Key Responsibilities

• Customer Assistance: Provide technical support through voice, chat, and email to address customer inquiries and resolve issues promptly.
• Exceptional Service: Ensure every interaction is efficient, friendly, and leaves the customer satisfied.
• Accurate Documentation: Record each customer interaction in the CRM system to ensure accurate tracking and follow-up.
• Team Collaboration: Engage actively in team initiatives, contribute feedback, support team solutions, and help maintain a positive and productive work environment.

Requirements

• Language Proficiency: Fluent in German (C1+) and English (B2+), with excellent verbal and written communication skills.
• Residency: Must be a resident of Hungary with legal eligibility to work without sponsorship.
• Customer Support Experience: Prior experience in customer service or technical support, ideally with help desk functions or IT troubleshooting.
• Technical Knowledge: Competent with external systems, internet, and PC-based applications, including Microsoft Office.
• Problem-Solving Skills: Strong analytical skills and the ability to resolve issues independently.
• Adaptability: Able to handle process changes and new information with ease.
• Background Check: Willing to undergo a background check as part of the hiring process.

What We Offer

• Competitive Salary: Based on experience, skills, and performance.
• Stable Employment: Indefinite contract for a long-term, secure position.
• Work Schedule: Monday to Friday, from 10 AM to 6 PM, providing work-life balance.
• Positive, Supportive Culture: Join a friendly, collaborative team with a fantastic workplace atmosphere.
• Professional Development: Receive guidance, tools, and support to maximize your potential and grow within the role.

If you are passionate about providing high-quality customer service, fluent in German, and eager to be part of a top-rated team, we’d love to hear from you!

In Collaboration, We Are Hiring Remote German-Speaking Customer Care Specialists in Hungary!

Our client, a highly-rated BPO with outstanding employee satisfaction, is looking for experienced German-speaking Customer Care Specialists to join their team remotely in Hungary. You’ll be supporting users of a top rental booking search engine, helping to resolve technical issues and enhance the customer experience.

Position: Customer Care Specialist (German)

Location: Remote in Hungary
Employment Type: Full-time

Key Responsibilities

• Technical Customer Support: Provide timely support to users across voice, chat, and email channels.
• Deliver Exceptional Service: Ensure every interaction is positive, professional, and meets high service standards.
• CRM Documentation: Accurately document each customer interaction in the company’s CRM system.
• Collaborative Teamwork: Engage in department initiatives, offer feedback, promote collaborative solutions, and support teammates.

Requirements

• Language Skills: Proficiency in German (C1+) and English (B2+), with strong verbal and written communication abilities.
• Residency: Must reside in Hungary and be legally eligible for employment without sponsorship.
• Customer Support Experience: Previous experience in customer support or technical support, ideally with help desk or IT functions.
• Technical Skills: Familiarity with external systems, PC-based internet applications, and Microsoft Office.
• Soft Skills: Strong problem-solving, adaptability, and critical-thinking skills, with the ability to work independently and as part of a remote team.
• Flexibility: Comfortable adapting to process and information changes as required.

What We Offer

• Competitive Compensation: Based on experience, skills, and performance.
• Indefinite Contract: Stable, long-term employment.
• Shift Rotation Schedule:
  • Monday to Thursday: 08:00 - 22:00
  • Friday: 08:00 - 20:00
  • Saturday: 12:00 - 20:00
  • Sunday: 12:00 - 21:00
  • 40 hours per week
• Positive, Friendly Work Environment: Be part of a dynamic, creative team with an exceptional culture and supportive atmosphere.
• Growth & Development: Access to guidance, resources, and opportunities to develop your skills and reach your full potential.

If you’re an independent problem-solver with a passion for helping customers and ready to bring your skills to a team known for its positive culture, we’d love to meet you!

In Collaboration, We Are Seeking Remote German-Speaking Customer Care Specialists in Hungary!

We’re excited to partner with a highly-rated BPO company known for exceptional employee satisfaction to find Customer Care Specialists fluent in German to support a leading financial services client. This is a full-time, remote role based in Hungary, perfect for experienced customer service professionals passionate about delivering outstanding service.

Position: Customer Care Specialist (German)

Location: Hungary (Remote)
Employment Type: Full-time

Duties and Responsibilities

• Provide Excellent Service: Promptly address customer inquiries, efficiently resolve issues, and ensure high customer satisfaction.
• Multichannel Support: Respond accurately to inquiries through phone, email, and live chat support channels.
• Resource Navigation: Use internal and external resources to deliver world-class service.
• Escalate and Prioritize: Identify and escalate unresolved issues to appropriate teams, ensuring timely handling of all inquiries.
• Call Routing & Documentation: Route calls as needed and record all interactions following standard procedures.
• Identify Trends: Spot and communicate emerging trends to enhance the customer experience.
• Customer Experience Focus: Maintain professionalism in all interactions, meeting quality and satisfaction guidelines set by the client.
• Collaborative Environment: Engage with team members and departments to resolve customer issues, share insights, and contribute to a positive team atmosphere.

Requirements

• Language Proficiency: Advanced German (C1 level) with strong verbal and written communication skills.
• Soft Skills: Excellent conversational abilities, clear pronunciation, and strong customer service aptitude.
• Computer Skills: Proficiency in common PC applications.
• Communication and Teamwork: Great interpersonal skills, flexibility, and reliability.
• Credit Card Knowledge: Basic understanding of credit card services is an advantage.

What We Offer

• Competitive Salary: Based on experience, skills, and performance.
• Indefinite Contract: Secure, stable employment.
• Comprehensive Benefits: Private health and life insurance.
• Supportive Team: Join a creative, friendly, and dynamic team celebrated for its positive environment.
• Development Opportunities: Access to guidance and resources to grow professionally.
• Exceptional Work Culture: Join a company with stellar employee reviews and a focus on a collaborative, supportive workplace.

If you’re ready to bring your skills to a company that values growth, teamwork, and customer satisfaction, this opportunity could be your next great role!

In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in Hungary!

We are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with accuracy and efficiency, providing support to clients through careful review and resolution of any discrepancies. This position is ideal for professionals with a keen eye for detail and experience in accounts payable or invoicing who enjoy working remotely.

Position: Customer Care Specialist (German)

Location: Remote (Hungary-based)
Employment Type: Full-time

Duties and Responsibilities

• Invoice Verification: Review incoming invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.
• Data Entry: Accurately enter invoice details into financial or ERP systems.
• Discrepancy Resolution: Investigate and resolve issues such as incorrect amounts or missing information.
• Compliance Checks: Ensure invoices align with company policies and adhere to relevant legal and tax regulations.
• Documentation Management: Maintain organized, accurate records of all invoices processed and ensure thorough documentation.
• Vendor Communication: Liaise with vendors, suppliers, and internal departments to resolve invoice-related questions or disputes.

Requirements

• Fluency in German (both verbal and written).
• Residence in Hungary with the ability to work legally without company sponsorship.
• Educational Background: High school diploma required; associate's or bachelor's degree in accounting, finance, or a related field is a plus.
• Experience: Previous experience in invoicing, accounting, or bookkeeping, especially with accounts payable processes.
• Detail-Oriented: High attention to detail to verify invoices accurately and identify any discrepancies.
• Organizational Skills: Ability to manage a large volume of invoices, ensuring timely and efficient processing.
• Effective Communication: Strong written and verbal communication skills to work with vendors and internal teams.
• Problem-Solving Abilities: Skilled in analyzing and resolving any issues that arise during invoice processing.
• Knowledge Base: Familiarity with tax regulations, accounting principles, and company policies related to invoicing.
• Availability: Able to work a rotating shift schedule, Monday to Sunday.

What We Offer

• Competitive Salary based on experience, skills, and performance.
• Indefinite Contract with stability and long-term potential.
• Comprehensive Benefits: Private health and life insurance.
• Fully Remote Work: Enjoy the flexibility of working from home in Hungary.
• Great Work Environment: Join a company celebrated for its positive work culture and employee satisfaction.
• Growth Opportunities: Receive ongoing guidance and tools to support your professional development.

If you're excited to be part of a dynamic and friendly team, known for its supportive environment and strong employee satisfaction, this could be the perfect fit!