Ofertas de empleo de opera

GRUPO VALL COMPANYS

OPERARIO/A CONTROL DE FABRICACIÓN

¿Quieres trabajar en un grupo empresarial líder en el sector agroalimentario europeo? ¿Te consideras una persona implicada, proactiva y comprometida, que trabaja bien en equipo? . Si es así, estás de suerte porque actualmente estamos buscando un/a OPERARIO/A CONTROL DE FABRICACIÓN para una de nuestras empresas de la industrias alimentaria ubicada en Almenar(Lleida).

Algunas de sus funciones serían:

• Conocer y aplicar procedimientos de fabricación y normas de seguridad en la planta.
• Gestionar el sistema informático de control y las órdenes de producción.
• Supervisar el uso de materias primas y aditivos en la fabricación de piensos.
• Participar en las actividades diarias del equipo de fabricación.
• Garantizar el cumplimiento de los estándares de calidad y colaborar en el mantenimiento y limpieza.
• etc

In collaboratie we are working with a BPO with great employee satisfaction ratings to find experienced German-speaking Customer Care Specialists to work remotely in Slovenia. The successful candidates would support customers of financial services company.

Location: Remote/work from home in Slovenia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
• Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
• Navigate internal and external documentation and resources to provide world-class service
• Identify and escalate priority or unresolved issues to appropriate internal teams
• Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures
• Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues
• Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client
• Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service
• Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere.

REQUIREMENTS:

• System knowledge:
• Very good user knowledge of common PC applications
• Communicative knowledge / social skills / soft skills: Very good knowledge of German (at least C1 level);
• Good ability to express yourself verbally and in writing in German
• Flexibility, friendliness, resilience, independence, reliability
• Skilled conversation skills, linguistic fluency, and understandable pronunciation in German
• Good communication and teamwork skills
• Expertise: Basic credit card-specific knowledge desirable

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Indefinite contract
• Private health and life insurance
• Fully remote work from Slovenia
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential.

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

Location: Lisbon, Portugal (client willing to consider remote work as well)

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Review user-generated video content for an online platform
• Delete and block content according to the policies, as well as filter, organise, and evaluate it.

REQUIREMENTS:

• Native/fluent in Hebrew, both oral and written
• Upper-intermediate level of English (B2)
• Computer literate with the ability to adopt new knowledge quickly
• Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
• Strong critical and contextual thinking skills
• Ability to work in a fast-paced environment with high volumes and changing demands
• Ability to work independently, with minimal supervision, and as a part of the team.

OFFER:

• Affordable accomodation in single rooms in shared apartments provided by the employer
• Sponsored yearly flight back home and return of flight costs to Portugal
• Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
• Health insurance
• Cafeteria on site
• 3 week training partially compensated by the employer
• Holiday of 22 days per year
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

Location: Lisbon, Portugal (client willing to consider remote work as well)

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Review user-generated live video content for an online platform
• Ensure that minors under the age of admission are not making use of the Livestream function
• Delete and block content according to the policies, as well as filter, organise, and evaluate it

REQUIREMENTS:

• Native/fluent in Hebrew, both oral and written
• Upper-intermediate level of English (B2)
• Computer literate with the ability to adopt new knowledge quickly
• Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
• Strong critical and contextual thinking skills
• Ability to work in a fast-paced environment with high volumes and changing demands
• Ability to work independently, with minimal supervision, and as a part of the team

OFFER:

• Affordable accomodation in single rooms in shared apartments provided by the employer
• Sponsored yearly flight back home and return of flight costs to Portugal
• Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
• Health insurance
• Cafeteria on site
• 3 week training partially compensated by the employer
• Holiday of 22 days per year
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Hebrew-speaking Content Moderator for their Lisbon office.

Location: Lisbon, Portugal

Work model: on-site

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Review Ads for an online platform
• Delete and block content according to the policies, as well as filter, organise, and evaluate it

REQUIREMENTS:

• Native/fluent in Hebrew, both oral and written
• Upper-intermediate level of English (B2)
• No resident card required - Israeli citizens with a Job Seeker visa which they managed to obtain by themselves are accepted
• Computer literate with the ability to adopt new knowledge quickly
• Comfortable with reviewing content that may be deemed inappropriate, violent and/or contain explicit material without bias
• Strong critical and contextual thinking skills
• Ability to work in a fast-paced environment with high volumes and changing demands
• Ability to work independently, with minimal supervision, and as a part of the team

OFFER:

• Affordable accomodation in single rooms in shared apartments provided by the employer
• Sponsored yearly flight back home and return of flight costs to Portugal
• Full-time job 40 Hours per week (8 hours per day with an additional lunch break hour) on a weekly rotational shift pattern covering operating hours 24/7
• Health insurance
• Cafeteria on site
• 2 week training partially compensated by the employer
• Holiday of 22 days per year
• A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential

In collaboration we are seeking a Chinese-speaking Recruitment and Employer Brand Manager to lead recruitment efforts and employer branding initiatives for our Dubai-based operations. The ideal candidate will develop and implement strategies to attract top talent, enhance the company’s reputation in the Middle Eastern market, and ensure seamless recruitment processes.

Location: Dubai, UAE

Key Responsibilities:

- Develop and implement recruitment strategies to attract top talent for Dubai operations.

- Manage employer branding initiatives to strengthen the company’s reputation as an employer of choice in the Middle East.

- Collaborate with various departments to identify staffing needs and create job descriptions that align with company goals.

- Oversee the entire recruitment process, including sourcing, interviewing, and onboarding.

- Monitor and analyze recruitment metrics, making data-driven improvements to strategies.

- Build and maintain relationships with external recruitment agencies and partners.

Requirements:

- Experience in **recruitment and employer branding** preferred.

- Strong communication and interpersonal skills.

- Ability to work independently in a fast-paced environment.

- Proficiency in Chinese and English; Arabic is a plus.

- Familiarity with the retail and consumer goods industry in the Middle East is an advantage.

Key Skills:

- Recruitment and Employer Branding experience.

- Strong communication skills to manage relationships with candidates, internal teams, and external partners.

- Knowledge of the Middle Eastern market and industry trends.

Candidate Profile:

- Organized, proactive, and able to multitask.

- Adaptable to changing environments and able to solve problems independently.

- Eager to enhance the company’s market presence through effective recruitment and branding efforts.

This role offers an exciting opportunity to shape the talent acquisition landscape for a growing organization in the Middle Eastern market. Apply today!

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: Full-time or part-time (minimum 20 hours a week)

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Proficient Finnish or Swedish (C1) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 9 - 18 from Monday to Friday
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

In collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.

DUTIES AND RESPONSIBILITIES:

• Communicate with customers using various channels (telephone, email and chat)
• Ensure customer satisfaction and provide professional customer support
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow
• Identify the issue the client is facing, troubleshoot and provide the solution
• Identify when the issue should be re-assigned to another department or more senior representative
• Collaborate with other specialists to solve or properly close help tickets
• Document each action taken and categorize cases and possible bugs, so that our engineering team can address them
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
• Experience in customer support or public relations or community management or social media management for a client is necessary
• Excellent written and verbal communication and mediation skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently, while being team player at the same time

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts 5 days a week covering line operating hours from Monday to Sunday 9 AM - 6 PM
• Life Insurance
• Family Plan (Spouse/legal partner and children)
• 2 month training agreement + 1 year full-time contracts with 30 days probation
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance in finding accommodation
• And many others!

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga.

Location: Riga, Latvia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• To motivate, develop, and mentor team members in a dynamically changing environment
• Drive process performance to achieve and exceed SLA deliverables according to associates' balanced scorecards
• Meet shrinkage, productivity, and attrition targets
• Manage/take accountability for dips in performance with adequate reinforcement plans proactively
• Ensure effective and consistent communication with internal and external contacts
• Manage and delegate daily volumes within the team and coordinate activities to ensure daily BAU delivery is in line with customer KPIs
• Keep a detailed understanding of processes/SOPs run by the team and ability to bring in improvements and efficiencies within operations
• Create a mode of operations to be adhered to by team members in order to maintain good routine and orderliness
• Conduct team huddles to discuss process updates, feedback, and key focus points for the day
• Answer and manage client queries/complaints across LOBs, rectify issues, and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutions
• Mentor team in process & quality parameters, conduct live/remote audits of client interactions
• Perform root cause analysis to identify key defects and create action plans/goals to improve
• Provide direct customer support, calls, answer live chats, and/or social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member
• Create, publish, and maintain operations-related reports in a timely manner
• Discover training needs and support in training to provide necessary coaching on the ground
• Collaborate with different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performance
• Consider any additional ad hoc tasks that may contribute to operational needs, better service to the client, or improvement to the KPI
• Adhere to company and customer procedures, policies, confidentiality guidance, and data protection legislation
• Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc.

REQUIREMENTS:

• Proficient Dutch/Flemish (C1) and fluent in English (B2) language, both verbal and written
• At least 1+ year of a BPO/call centre experience as a Team Leader
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Excellent people management skills should have experience in previous roles
• Good experience in MS Office – Word, Excel, and PowerPoint
• Strong experience in presentation skills
• Excellent communication and customer service skills
• Excellent analytical and problem-solving capabilities
• Ability to drive initiatives in the team with creativity and a long-term vision
• Experience in initiating and implementing process improvements

OFFER:

• Paid startup training and professional development sessions
• 8 hours shifts within the line operating hours from Monday to Friday 10 - 19 and on Satruday 10 - 14 for Dutch market or 10 - 18 From Monday to Friday for Belgian market
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

David Kennedy Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard Danish-speaking Gaming Analyst for their Malta office.

Location: Tal-Pietà, Malta

Employment type: Full-time, on site

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Analyze risk-scoring reports to identify potential addictive behavior and contact at-risk players via phone or email, providing support in accordance with internal policies and procedures, including additional checks, self-exclusion, and account blocking
• Monitor escalated player registrations to prevent and avoid underage gambling
• Track and assess escalated self-excluded players for risk and manage refunds for eligible players
• Review follow-up case reports on a daily, weekly, and monthly basis
• Escalate complex cases with recommendations to senior management to ensure effective player protection
• Apply a solution-focused approach to assist vulnerable players
• Recommend changes and improvements to Responsible Gaming operational activities and processes
• Collaborate with the Responsible Gaming Management team to promote Responsible Gaming awareness and deliver necessary training.

REQUIREMENTS:

• Native or fluent Danish speaker with strong English proficiency in both written and spoken forms
• Keen interest in addiction psychology and knowledge of regulatory and compliance standards
• Effective listening skills, empathy, and the ability to understand others
• Willingness to learn and improve business operations
• Positive mindset and flexibility
• Strong teamwork abilities
• Analytical thinking with excellent attention to detail
• Capability to work effectively in a fast-paced, dynamic environment
• Shifts from 9 AM to 11 PM with early/afternoon shifts Monday to Saturday, with a high possibility of Sunday shifts.

BENEFITS:

• Private health insurance
  
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
• Company and Team building events.
• Relocation package to Malta including flight and 2 weeks of accommodation.
• And much more!

In collaboration we are working with a BPO with great employee satisfaction ratings to find Czech-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Czech (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

Location: Barcelona, Spain

Employment type: permanent contract with 1-month probation period

DUTIES AND RESPONSIBILITIES:

• Ensure the smooth daily operation of our services by handling contacts over the telephone and by email.
• Care for customer satisfaction, making sure that you are going the extra mile with each and every contact.
• Make sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns.
• Strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.
• Follow internal processes and systems to resolve customer issues, taking the recommended next best actions.
• Demonstrate a full understanding of our client and brand values.

REQUIREMENTS:

• Fluent level of both written & spoken German (native)
• Able to communicate clearly and effectively in written and spoken English.
• Experience in the customer service industry and ideally in a Contact Centre environment.
• Be patient and empathic as you'll be supporting a paratransit service.
• Autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude.
• Solution-oriented to provide the correct and best outcome for the customer.
• Be passionate about giving a great customer experience & have the ability to connect with customers, build rapport, and show empathy.
• Well organized and able to prioritize the workload with the ability to work under pressure, and to calm even in stressful situations.

• OFFER:

• Full Time (39 hours per week) - rotating schedule Monday - Sunday to 7 am to 4 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
• Fully Paid Training that optimally prepares you for your job - 4 weeks duration (office-based).
• 24 holiday days per year on a full-time basis.
• Best-in-class people engagement activities and programs.
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
• Employee Assistance Program - Free, confidential, and impartial guidance and support.
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization.
• Option to sign up for Discounted Private Health Insurance.
• Referral Program: Refer a Friend and get a Referral bonus.
• Access to specialized LinkedIn training courses.
• Location: Barcelona, Spain.

In collaboration we have partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Dutch speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications.

Location: Malaga, Spain

Employment type: Full-time

Remuneration: Base salary + performance bonus.

DUTIES AND RESPONSIBILITIES:

• Secure new customer wins for a cloud: maximise up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
• Present cloud value propositions that align with customer’s business objectives and IT initiatives
• Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
• Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
• Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
• Execute quick technical feasibility assessments and proposals of developments of the solutions
• Develop knowledge of the cloud’s offerings and leverage all training resources
• Conduct group and one-on-one trainings across the centre on subjects of expertise
• Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics.

REQUIREMENTS:

• Intermediate or fluent verbal and written English, fluent or native Dutch
• 3+ years of technology-related sales or business development experience
• A minimum of Fundamentals certification is required, L200 certification is preferred
• Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
• Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
• Experience in computer science, mathematics or engineering is a bonus
• Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
• Understanding of cloud deployment and adoption planning
• Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
• Understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
• Proven track record of outstanding performance and achieving goals
• Initiative to independently grow technical knowledge
• Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
• Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
Success-driven, works well in a diverse team and enjoys a dynamic and changing environment.

BENEFITS:

• Attractive remuneration with capped sales bonuses
• Indefinido contract
• Working with a big player in the Cloud industry and gaining specialization in it
• Work from Monday to Friday from 9 AM - 05:30 PM
• Relocation cost reimbursement for candidates from abroad
• Spanish lessons
• Indefinido contract
• International team
• Stimulating environment
• Many opportunities for growth within the company.

In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates would support customers of an e-commerce brand.

Location: Remote/work from home in Hungary

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct technical-based customer assistance through voice, chat, and email in a timely manner
• Provide an exceptional customer experience
• Document each interaction in a dedicated CRM system
• Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

REQUIREMENTS:

• Ability to effectively and correctly communicate verbally and in written format in Dutch (C1 level) and English (B2)
• Residing in Hungary and being able to take on a job legally without the company's support
• Experience in Customer Support, and technical support, especially with a help desk or other IT functions
• Ability to go through a background check
• Strong abilities to work independently and as a remote team player
• Problem-solving and critical thinking skills
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Strong working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Indefinite contract
• Private health and life insurance
• Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
• Fully remote work from Hungary
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Chat Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: full-time or part-time (minimum 20 hours a week)

DUTIES AND RESPONSIBILITIES:

• No phone-related duties
• Handle incoming message requests from customers of a payment platform, chat and email and provide resolution to end users
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Upper - intermediate Dutch (B2) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in a team
• Service-oriented profile with a focus on problem-solving
• Ability to work shift hours/ part-time (to the extent legally possible), adapting fast to change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
• Hybrid work (performance dependant)l might be considered after initial 3 months of employment
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

EMPLOYEE BENEFITS

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more
• OVP (Compulsory Health Examination): Full coverage.
• Development Opportunities: Advance your skills with DEXT, our educational platform offering 5000+ free courses, practice platforms and certifications, especially in cutting-edge technologies.
• Attractive compensation and allowances- Basis role and experience.
• Annual Leave – 4 calendar weeks of paid leave.
• Work Culture and Environment: Thrive in a dynamic and enjoyable workplace enriched with regular celebrations, wellness activities, and great team spirit.
• Hybrid Work Model: Transition to a hybrid model after meeting performance standards and depending on business needs.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.

In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Croatia. The successful candidates would support customers of an e-commerce brand.

Location: Remote/work from home in Croatia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Conduct technical-based customer assistance through voice, chat, and email in a timely manner
• Provide an exceptional customer experience
• Document each interaction in a dedicated CRM system
• Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

REQUIREMENTS:

• Ability to effectively and correctly communicate verbally and in written format in Dutch (C1 level) and English (B2)
• Residing in Croatia and being able to take on a job legally without the company's support
• Experience in Customer Support, and technical support, especially with a help desk or other IT functions
• Ability to go through a background check
• Strong abilities to work independently and as a remote team player
• Problem-solving and critical thinking skills
• Adaptable and flexible, demonstrating abilities to work with process and information changes
• Strong working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Indefinite contract
• Private health and life insurance
• 55 EUR monthly meal vouchers
• 15 EUR monthly Work From Home allowance
• 15 EUR night shift
• Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
• EUR 20 overtime add on
• Fully remote work from Croatia
• A dynamic and creative team with a positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: full-time or part-time (minimum 20 hrs a week)

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Upper Intermediate Dutch/Flemish (B2) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours from Monday to Friday 10 AM - 06 PM. 40 hours a week
• Hybrid work (performance dependant)l might be considered after initial 3 months of employment
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities.

EMPLOYEE BENEFITS

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.

In collaboration we are working with a BPO with great employee satisfaction ratings to find Dutch-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Dutch (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential

In collaboration we are  working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: full-time or part time (minimum 20 hrs a week)

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Upper-Intermediate Norwegian (B2) and fluent in English (C1) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
• Hybrid work (performance dependant)l might be considered after initial 3 months of employment
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

EMPLOYEE BENEFITS

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.

In collaboration we are working with a leading multinational technology BPO business that is looking for a Quality Analyst (Norwegian) in Riga who will perform Audits and drive quality improvement

Location: Riga, Latvia (on-site)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Monitor and audit quality of customer interactions of assigned CSAs, provide root cause analysis,
• Provide individual and team feedback and coaching to CSAs by sharing actionable insights for improvement, and track feedback efficacy,
• Effectively support CSA quality performance improvement in alignment with Operation Teamlead priorities, based on quartile management,
• Participate in internal and external calibration sessions and joint call monitoring sessions with customer and stakeholders,
• Provide comprehensive input for Quality reporting,
• Identify improvement areas for adherence and improvement of quality standards, call out insights and observations to continuously improve customer experience,
• Take part in production activities by taking calls and being part of support group activities, e.g. escalations, real-time support,
• Participate in training programs for better understanding of client and business expectations and to continuously develop and grow.

REQUIREMENTS:

• Near native (Norwegian C1) or native relevant market language and manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems,
• Excellent attention to detail and ability to maintain accuracy,
• Great data analytic and problem-solving skills, continuous improvement mindset and toolset,
• Good communication and interpersonal skills.
• Possesses an advanced understanding of using computers and is effectively able to multitask across systems and applications,
• Optimistic, friendly, positive, and self-motivated personality,
• Ability to work in team,
• Service-oriented profile and with a focus on problem solving,
• Ability to work shift hours/ part time (to the extent legally possible),
• No remarks in a background check performed by Supplier, e.g. no criminal record, nor any default payments to Klarna and no existing payment annotations. This includes no instances of payment defaults, arrears, or unfavorable credit data.

OFFER:

• A dynamic and diverse job in a pleasant and modern environment
  
• Opportunities for personal and professional development
• Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week

In collaboration we are partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Flemish speaking client-facing Cloud Solutions Specialist able to drive sales opportunities based on knowledge of Modern Workplace, Data and BI, Apps and Infra, and Business Applications.

Location: Malaga, Spain

Employment type: Full-time

Remuneration: Base salary + performance bonus.

DUTIES AND RESPONSIBILITIES:

• Secure new customer wins for a cloud: maximise up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
• Present cloud value propositions that align with customer’s business objectives and IT initiatives
• Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
• Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
• Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
• Execute quick technical feasibility assessments and proposals of developments of the solutions
• Develop knowledge of the cloud’s offerings and leverage all training resources
• Conduct group and one-on-one trainings across the centre on subjects of expertise
• Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics.

REQUIREMENTS:

• Intermediate or fluent verbal and written English, fluent or native in Flemish
• 3+ years of technology-related sales or business development experience
• A minimum of Fundamentals certification is required, L200 certification is preferred
• Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
• Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
• Experience in computer science, mathematics or engineering is a bonus
• Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
• Understanding of cloud deployment and adoption planning
• Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
• Understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
• Proven track record of outstanding performance and achieving goals
• Initiative to independently grow technical knowledge
• Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
• Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
Success-driven, works well in a diverse team and enjoys a dynamic and changing environment.

BENEFITS:

• Attractive remuneration with capped sales bonuses
• Indefinido contract
• Working with a big player in the Cloud industry and gaining specialization in it
• Work from Monday to Friday from 9 AM - 05:30 PM
• Relocation cost reimbursement for candidates from abroad
• Spanish lessons
• Indefinido contract
• International team
• Stimulating environment
• Many opportunities for growth within the company.

If you have answered yes to the questions above, stay with us and keep on reading.

We are hiring a Fix-Term Contract Builder passionate about creating new ventures with top corporates that will change our world at a challenging and fulfilling rhythm! This role targets individuals who want to start their careers in the Corporate Venture Building industry.

About the Job

We are currently looking for a Builder who will have an essential role in building our ventures from the start till the end. Our team of builders is the heart of Byld, the reason why they need to know about supporting, leading, and being part of the team of each company we build, from business to operations to marketing.

Devoted to “Business”, “Growth” and “Product”, they work together to successfully carry out all the ventures. Each Builder can be specialized in a certain field in the beginning but moreover, all of them can learn from the other disciplines to be 360 builders: Truly Rockstars!

The perfect candidate should have an exquisite mix of entrepreneurial experience plus practical knowledge of the venture's design journey applying design thinking, customer development, or lean startup methodologies to succeed and sometimes fail. Yes, this is not always a 1Billion story!

You can find some good stories of what we do (and how we do it!) right here: https://byld.xyz/cases/

Specific Conditions:

1. Start Date: October-November 2024
2. Location: Madrid
3. Contract Duration: Fix Term, 6-8 months.
4. Visa sponsorship: Not Available
5. Remote work policy: In-office - WFH flexibility
6. Spanish language: Required
7. Experience: 3-5 years minimum.
8. Salary: Commensurate with experience

As a Builder, you will:

1. Establish people-centric business strategies for our ventures, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational, and organizational level.
2. Uncover user needs through research, develop deep insights, generate business concepts, and craft how people will interact with the products and services we build.
3. Design and build digital validation artifacts, as well as prototypes and final products, to validate our business concepts. Unleash the power of venture building and our validation methodology using no-code tools and get out of the building to test any experiment as a true street fighter.
4. Pivot as often as the business model canvas requires to get the problem-solution fit as quickly as possible. Less is more and frugality is our best traveling companion.

It’s great if you have a Bachelor’s degree or equivalent experience in business or a related field, but the most important characteristics are as follows:

1. You have around 3-5 years of experience in innovation consultancy, corporate innovation, corporate strategy, or entrepreneurship experience (as staff, founder, or C-level in a startup or as a part of a venture builder). If you have some experience in a side project, that is something we love.
2. You have a user-centric lover approach/mindset and business and service design experience.
3. You are comfortable with no code tools and are used to applying them daily: Adalo, Figma, Card.io, Airtable, or any toolkit you can bring to the table is more than welcome.
4. You are creative, extremely curious, and eager to learn.
5. You are a fan of metrics and analytically driven data.

And we will bring out the red carpet for you if…

1. You are not scared of IT Teams, Product Teams Analytics, and Digital Marketing.
2. You hold strong analytical and problem-solving skills.
3. You can work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
4. Detail is everything to you.
5. You are capable of interpreting quantitative data and understanding the needs of users thanks to interviews and questionnaires.
6. You have some experience in information architecture, screen flow, searching models, development of personas, wireframe design, prototyping, interaction…
7. You have some knowledge regarding web design with HTML and CSS.

What we look for in anyone at Byld…

1. You know and are curious about new technologies and innovation and their impact on the world that we live in.
2. You control the “startup” language.
3. Controlled uncertainty is something that you feel comfortable with.
4. You are able to multitask and work in rapidly changing environments.
5. You can manage your time perfectly.
6. Your attitude is dynamic, and ambitious, and you are eager to learn.
7. You are able to confront opposing opinions.
8. You are willing to take risks, take initiative, and say what you think at every moment.
9. You are obsessed with quality.
10. You have read our values and you identify with them.

Benefits

1. Inspiring and fulfilling work at an innovative and results-driven company creating cutting-edge ventures.
2. Create a huge network within the startup and corporation ecosystems.
3. Work from home is embedded inside the company.
4. Flexibility in matters of work schedule and holidays.
5. 4 working days policy. Fridays are for fun. We “only” work (hard) from Monday to Thursday.
6. Dynamics for skills development and formation in different fields. Freedom to learn and apply new technologies to meet the needs of the ventures.
7. A friendly, inclusive, and multicultural environment. Be part of an international team that is either able to make paella, prepare caipirinhas or build the next unicorn.

About Byld

Byld is a Spanish Corporate Venture Builder founded in 2017 that designs, validates, and launches new ventures with corporations sharing risks and rewards from day one., we lead and co-found new ventures from scratch combining the best of the entrepreneurial and corporate worlds to encourage the creation of scalable businesses with an international scope.

Our formula for helping companies innovate is more effective and less risky than traditional methods, as it is entirely devoted to it and linked to the strategy of the corporation in the mid-long term. This allows corporations to properly confront the fierce competence of startups and other rivals and adapt to the constant change of present times, transforming opportunities and tendencies into new disrupting businesses. Ultimately, this is achieved thanks to the combination of the dynamism, versatility, and culture behind the startup mindset that we bring to the table and the resources, outreach, and experience of the big corporations that we partner with.

This is a great opportunity to have a mark and create the future through innovation. Together with big corporations such as Carrefour, Unicef, Sanitas, Caser, Telefónica and Porsche, among others!

Why Byld

You build the people and the people build the business. This is what Byld believes in people, motivated, and passionate.

At Byld, we execute innovation by combining our agility and culture with the size and resources of corporations.

We are a team of fewer than twenty-five people, all diverse people, with experience in startups and also in large corporations such as Coca-Cola, McKinsey, Santander, Spotahome, Glovo, Rocket Internet, etc. As a team, we ar

Job description

If you have answered yes to the questions above, stay with us and keep on reading.

After 6 years in the corporate venture-building industry in Spain, we are launching our Master’s graduate program to provide an accelerated learning experience within the venture building world.

We are starting to recruit the next cohort of our Master’s graduate program Fix-Term Contract Builder passionate about creating new ventures with top corporates that will change our world at a challenging and fulfilling rhythm!

About the Job

Throughout the program, the selected candidates will learn about our venture building methodology and will work hand-in-hand with our Building team in our Insigths phase to understand market problems, trends, and possible solutions. In our Labs phase, candidates will learn how to validate a business concept from scratch, apply experiments, build MVPs, and implement pilots to learn from real-life experiences. Once our business concepts are validated, during the Ventures phase, we accompany the new venture through its set-up, go-to-market, and early growth challenges.

Our team of builders is the heart of Byld, the reason why they need to know about supporting, leading, and being part of the team of each company we build, from business to operations to marketing.

As part of this team, you will work hand-in-hand with builders specialized in “Business”, “Growth” and “Product”. This work dynamic creates synergies where everyone can learn from different fields and disciplines to become a jack of all trades: a 360º business builder.

You can find some good stories of what we do (and how we do it!) right here: https://byld.xyz/cases/

Role specifics:

Start Date: October-November 2024

Location: Madrid

Contract Duration: 6 months internship or apprenticeship contract.

Visa sponsorship: Not Available

Remote work policy: In-office - WFH flexibility

Spanish language: Required

Experience: 1-3 years

Monthly stipend: 1200 €

As a part of this program, you will:

• Establish people-centric business strategies for our ventures, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational, and organizational level.
• Uncover user needs through research, develop deep insights, generate business concepts, and craft how people will interact with the products and services we build.
• Design and build digital validation artifacts, as well as prototypes and final products, to validate our business concepts.
• Unleash the power of venture building and our validation methodology using no-code tools and get out of the building to test any experiment as a true street fighter.
• Pivot as often as the business model canvas requires to get the problem-solution fit as quickly as possible. Less is more and frugality is our best traveling companion.

To apply to this cohort, you need to fulfill the following requirements:

• Be an early master’s graduate (or about to graduate) in any of the following fields: business, innovation, marketing, finance, entrepreneurship, technology, engineering, or any other relevant field.
• Have full-time availability for 6 months.
• Have 1 to 3 years of work experience in consulting, strategy, operations, innovation, or startup/fast-paced environment.

Some hard and soft skills that will make you successful in this role:

• Be a social chameleon: having excellent communication skills, and ability to understand and collaborate with different stakeholders, from corporate managers and directors to entrepreneurs, opinion leaders, field experts, and potential customers, among others.
• Have extreme curiosity, you are always up-to-date on the latest social, technological, and political trends. You love understanding issues and finding solutions for them.
• Be tech savvy: you are at ease with tech tools like Slack, ClickUp, Notion, or similar tools for day-to-day work and collaboration. You have a basic understanding of no-code tools and you’re a fast learner. If you know about Adalo, Figma, Card.io, Airtable, or any toolkit you can bring to the table is more than welcome.
• You have a user-centric lover approach/mindset and business and service design experience.
• Have a bias for action: you take initiative on the challenges that are presented to you. You can adapt to collaborate as a team and take ownership of your tasks to find solutions.
• You are organized and oriented to detail, you like proofreading and creating systems to detect and avoid possible errors.

And we will bring out the red carpet for you if…

• You are not scared of IT teams, product teams, analytics, and digital marketing.
• You hold strong analytical and problem-solving skills.
• You can work with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
• Detail is everything to you.
• You are capable of interpreting quantitative data and understanding the needs of users thanks to interviews and questionnaires.

What we look for in anyone at Byld…

• You know and are curious about new technologies and innovation and their impact on the world that we live in.
• You control the “startup” language.
• Controlled uncertainty is something that you feel comfortable with.
• You are able to multitask and work in rapidly changing environments.
• You can manage your time perfectly.
• Your attitude is dynamic and ambitious, and you are eager to learn.
• You are able to confront opposing opinions.
• You are willing to take risks, take initiative, and say what you think at every moment.
• You are obsessed with quality.
• You have read our values and you identify with them.

Benefits

• Inspiring and fulfilling work at an innovative and results-driven company creating cutting-edge ventures.
• Create a huge network within the startup and corporation ecosystems.
• Work from home is embedded inside the company.
• Flexibility in matters of work schedule and holidays.
• 4 working days policy. Fridays are for fun. We “only” work (hard) from Monday to Thursday.
• Dynamics for skills development and formation in different fields. Freedom to learn and apply new technologies to meet the needs of the ventures.
• A friendly, inclusive, and multicultural environment. Be part of an international team that is either able to make paella, prepare caipirinhas, or build the next unicorn.

About Byld

Byld is a Spanish Corporate Venture Builder founded in 2017 that designs, validates, and launches new ventures with corporations sharing risks and rewards from day one, we lead and co-found new ventures from scratch combining the best of the entrepreneurial and corporate worlds to encourage the creation of scalable businesses with an international scope.

Our formula for helping companies innovate is more effective and less risky than traditional methods, as it is entirely devoted to it an