Technical Support Specialist (Metro Manila)
Join a dynamic and international team supporting a major global tech player! As a Technical Support Specialist, you’ll be at the forefront of delivering top-tier technical assistance to paying customers around the world. Your role will be essential in resolving issues, improving product experiences, and maintaining customer satisfaction.
Location: Manila
Work model: Onsite
Employment type: Full-time
Industry: Technology / Customer Support
Languages: English (fluent) and Chinese.
Compensation: Competitive base salary
? What you’ll be doing:
? Deliver technical support to global clients via hotline, ticket system, and email
Troubleshoot and resolve post-sales technical issues in a timely, professional manner
Record and analyze recurring problems, and report insights to internal teams
? Follow up on internally assigned tasks and ensure full resolution of customer queries
? What we’re looking for:
Bachelor's degree in Networking, Electronics, Communications, Computer Science or similar
Fluent English (C1+) . Other languages such as Chinese, German, French, or Spanish are a big plus
Strong communication, customer service orientation, and a collaborative spirit
Previous experience in technical support, implementation, or testing is preferred
Experience in IT call center support is an advantage
What’s in it for you:
Work with a leading global tech brand
International environment with multicultural teams
Career development in a fast-growing sector
Mental health and wellbeing support
Remote/hybrid flexibility depending on your region
#techsupportjobs #englishjobs #remotework #multilingualjobs #customerservice #supportspecialist #globalcareers #ITsupport
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
electromecanico
Senior Supervisor Payroll with German (Osnabrück)
We’re collaborating with a leading Outsourcing/BPO consultancy to find an experienced and driven Senior Supervisor Payroll to join their team in Osnabrück. If you're an expert in German payroll processes with a hands-on leadership style, this is your chance to take the lead in a dynamic and international environment!
Location: Osnabrück, Germany (On-site)
Employment Type: Full-time
Industry: Outsourcing/BPO – HR & Payroll
What You’ll Be Doing
Act as the go-to expert for your payroll team, resolving complex queries and supporting the Payroll Manager in strategic decisions
Lead and optimize payroll processes, ensuring timely and accurate execution
Manage personnel actions including new hires, contract changes, and exits
Handle reporting, analysis, and audits as required
Advise on tax and social security matters for employees and departments
? Liaise with government authorities for documentation and compliance
What You Bring
? Fluent/native German + strong English communication skills
Proven leadership experience with a collaborative, solution-oriented mindset
Several years in payroll management with deep knowledge of German standards
Proficient in SAP HCM – a must-have!
Strong understanding of income tax & social security legislation in Germany
Skilled with Microsoft Office 365 tools
Passion for continuous improvement and process optimization
Availability to work regularly on-site in Osnabrück
What’s in It for You
Work for a stable global leader with room for innovation
? Flexible working hours with remote options
Discounted public transport pass
Bike leasing with flexible payments
Discounted gym membership for a healthy work-life balance
? Exclusive deals on fashion, tech, travel, and more
Team events and engaging company culture
Employer-supported retirement plan
Step into a leadership role where your expertise makes an impact. Apply today and help shape the future of payroll operations!
#PayrollJobs #GermanJobs #OsnabrückCareers #SeniorSupervisor #SAPHCM #HRLeadership #BPOJobs #FinanceCareers #JoinOurTeam #PayrollGermany
Departamento: Human resources & Staffing Jornada sin especificar
Otros contratos
Salario sin especificar
financiero
Video Content Analyst with German (Lisbon)
We are excited to collaborate with a leading Outsourcing/BPO company in recruiting a German-speaking Video Content Analyst for their Lisbon office. If you have a sharp eye for detail, are fluent in German, and have a passion for maintaining safe and compliant content online—this is the perfect opportunity for you!
Location: Lisbon, Portugal
Employment Type: Full-time
Language Requirement: German (C1) + English (B2+)
Industry: Online Media & Content Moderation
Role Overview
As a Video Content Analyst, you will play a crucial role in reviewing user-reported video content on a popular platform. Your primary responsibility will be ensuring that all content adheres to the platform’s community guidelines. You’ll help make quick, well-balanced decisions about content moderation and ensure a safe, enjoyable online environment for users.
Key Responsibilities
? Review user reports and assess the content to ensure compliance with community standards
? Monitor daily content and apply corrective measures where necessary
? Make policy-driven decisions and assist in resolving user inquiries
? Evaluate sensitive content that may involve disturbing or graphic material
? Propose solutions to improve content moderation and support the community
What We’re Looking For
? Fluent/native in German (C1) with strong English communication skills (B2)
Comfortable navigating digital systems and moderating content
Analytical mindset with strong attention to detail and problem-solving skills
Ability to work in a day shift rotation, including occasional weekends
Excellent interpersonal communication skills and teamwork
Quick learner, adaptable to new processes and systems
? Strong organizational and time management skills
Eligible to work in the EU
What You’ll Get
Competitive salary based on experience and skills
? Meal allowance
Private health insurance
Yearly performance bonus
Relocation allowance and assistance
Work in a dynamic, multicultural team
Opportunities for career growth and professional development
Shape the digital world with your expertise and help make online content safer for everyone!
Apply now and be part of a global company with exciting opportunities for growth and development!
#GermanJobs #VideoContentAnalyst #LisbonJobs #ContentModeration #OnlineSafety #EUJobs #RelocationOpportunity #BPOJobs #TechCareers #JoinOurTeam
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
marketing
Credit and Collections Specialist: German, French or Italian
- Important multinational Group with a Centre of Excellence in Madrid
- Languages skills: German, French or Italian
Important multinational Group with a Centre of Excellence in Madrid.
The chosen candidate will be responsible of the following tasks:
- Managing collections for assigned accounts, ensuring timely payments as per contract terms
- Identifying and resolving disputes impacting payments with internal stakeholders
- Defining collection strategies with the CoE Team Leader and prioritizing customer contacts
- Monitoring overdue performance and supporting KPI tracking
- Attending meetings with stakeholders, proposing corrective actions, and escalating issues when needed
- Supporting the integration of new customers and legal entities into the shared service center
- Contributing to the standardization of AR processes and sharing best practices
- Performing credit risk analysis and recommending credit limits based on internal policies and external reports
- Monitoring and escalating credit exposure as required
- Collaborating closely with Sales and Finance teams to ensure aligned credit management
We offer:
- Permanent contract
- Great location: city center (Nuevos Ministerios)
- Flexible working time
- Fixed and variable salary, with flexible benefits plan
Jornada sin especificar
Contrato sin especificar
33.000€ - 36.000€ bruto/año
financiero
OKU Andalusia - Night Manager
At OKU, we believe in curating extraordinary experiences for both our guests and our team. We are committed to attracting top-tier talent from around the world, bringing together passionate individuals who share our vision for exceptional hospitality. We are seeking an experienced Night Manager to join us in opening OKU Andalusia, our newest five-star resort on Spain’s Costa del Sol, just moments from Sotogrande. This is a unique opportunity to become part of an award-winning and rapidly expanding lifestyle brand that is redefining modern hospitality with its laidback luxury ethos. We offer a remuneration and benefits package according to your profile, along with available accommodation options to ensure a seamless and rewarding experience as part of our team. Set to open this summer, OKU Andalusia is a stunning beachfront retreat that blends contemporary design, immersive dining, and a vibrant social atmosphere. As part of this exciting journey, you’ll join a dynamic and collaborative team that celebrates initiative, creativity, and excellence, offering ample opportunities for growth within a brand that is shaping the future of luxury hospitality. ABOUT OKU ‘OKU’ is derived from the Japanese spiritual and architectural concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully-curated, laidback luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections and slow living at heart. OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey, Spain and the Maldives. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide, over the next five years. RESPONSIBILITIES OF THE ROLE * Oversee the night operations of the hotel, ensuring smooth and efficient service. * Manage and supervise the night shift team, providing guidance and support. * Handle guest check-ins and check-outs, ensuring accuracy and efficiency. * Address guest inquiries, requests, and complaints promptly and professionally. * Ensure the security and safety of the hotel and its guests throughout the night. * Monitor and maintain front desk standards and procedures, ensuring adherence to hotel policies. * Generate and analyze night audit reports, identifying and resolving discrepancies. * Handle cash and credit transactions accurately and securely. * Coordinate with other hotel departments to ensure seamless guest experiences. * Respond to emergencies and handle any unexpected situations that may arise. CANDIDATE REQUIREMENTS * Proven experience as a Night Auditor or Night Manager in a 5-star hotel environment. * Excellent communication, interpersonal, and leadership skills. * Strong organizational and problem-solving abilities. * Proficiency in hotel management software (PMS) and Microsoft Office Suite. * Ability to work independently and handle multiple tasks simultaneously. * Fluency in English is essential; additional languages are a plus. * Strong knowledge of hotel operations and customer service principles. * Previous Pre-Opening experience is a plus. Behavioural Competencies * Strong leadership and team management skills. * Ability to remain calm and composed in stressful situations. * Attention to detail and a commitment to quality. * Proactive and solution-oriented approach. * Strong sense of responsibility and integrity. Technical Skills and Knowledge * Expert knowledge of night audit procedures and front office operations. * Proficiency in hotel management software (PMS). * Strong understanding of reservation and guest service processes. * Knowledge of cash handling and financial procedures. * Ability to generate and analyze night audit reports. En OKU, creemos en ofrecer experiencias extraordinarias tanto para Night Manager para unirse a nosotros en la apertura de OKU Andalusia, nuestro nuevo resort de cinco estrellas en la Costa del Sol, a pocos minutos de Sotogrande. Esta es una oportunidad única para formar parte de una marca de estilo de vida galardonada y en rápida expansión que está redefiniendo la hospitalidad moderna con su filosofía de lujo relajado. OKU Andalusia, que abrirá este verano, es un impresionante refugio junto a la playa que fusiona un diseño contemporáneo, una oferta gastronómica inmersiva y un ambiente social vibrante. Como parte de este emocionante proyecto, formarás parte de un equipo dinámico y colaborativo que celebra la iniciativa, la creatividad y la excelencia, ofreciendo amplias oportunidades de crecimiento dentro de una marca que está dando forma al futuro de la hospitalidad de lujo. ACERCA DE OKU ‘OKU’ proviene del concepto arquitectónico y espiritual japonés que significa ‘espacio interior’. OKU Hotels es una colección boutique de hoteles de lujo relajado cuidadosamente creados para el viajero moderno. Los espacios diseñados meticulosamente se conciben con el lujo descalzo, las conexiones locales y el slow living como principios fundamentales. OKU Hotels tiene su sede en Londres, con propiedades operando actualmente en Ibiza y Kos, y una cartera confirmada de hoteles que se abrirán en Turquía, España y las Maldivas. OKU tiene como objetivo ser propietario y/o operar una colección de más de diez propiedades exclusivas en nuevos y cautivadores destinos de todo el mundo en los próximos cinco años. RESPONSABILIDADES DEL PUESTO * Supervisar las operaciones nocturnas del hotel, garantizando un servicio fluido y eficiente. * Gestionar y supervisar el equipo del turno de noche, proporcionando orientación y apoyo. * Gestionar los registros de entrada y salida de los huéspedes, garantizando la precisión y la eficiencia. * Atender las consultas, peticiones y quejas de los huéspedes de forma rápida y profesional. * Garantizar la seguridad del hotel y de sus huéspedes durante la noche. * Supervisar y mantener los estándares y procedimientos de la recepción, garantizando el cumplimiento de las políticas del hotel. * Generar y analizar los informes de auditoría nocturna, identificando y resolviendo discrepancias. * Gestionar las transacciones en efectivo y crédito de forma precisa y segura. * Coordinar con otros departamentos del hotel para garantizar experiencias de huéspedes sin problemas. * Responder a emergencias y gestionar cualquier situación inesperada que pueda surgir. REQUISITOS DEL CANDIDATO/A * Experiencia demostrada como Auditor Nocturno o Jefe de Turno de Noche en un entorno hotelero de 5 estrellas. * Excelentes habilidades de comunicación, interpersonales y de liderazgo. * Sólidas capacidades de organización y resolución de problemas. * Dominio del software de gestión hotelera (PMS) y del paquete Microsoft Office. * Capacidad para trabajar de forma independiente y gestionar múltiples tareas simultáneamente. * Dominio del inglés esencial; se valoran los idiomas adicionales. * Sólidos conocimientos de las operaciones hoteleras y los principios de servicio al cliente. * Experiencia previa en Pre-Apertura es un plus. Competencias * Sólidas habilidades de liderazgo y gestión de equipos. * Capacidad para mantener la calma y la compostura en situaciones de estrés. * Atención al detalle y compromiso con la calidad. * Enfoque proactivo y orientado a la solución. * Fuerte sentido de la responsabilidad e integridad. Habilidades y conocimientos * Conocimiento experto de los procedimientos de auditoría nocturna y las operaciones de recepción.
Jornada sin especificar
Otros contratos
Salario sin especificar
jefe-produccion
OKU Andalusia - Boutique Assistant / Dependienta/e de boutique
At OKU, we believe in curating extraordinary experiences for both our guests and our team. We are committed to attracting top-tier talent from around the world, bringing together passionate individuals who share our vision for exceptional hospitality. We are seeking an experienced Boutique Assistant to join us in opening OKU Andalusia, our newest five-star resort on Spain’s Costa del Sol, just moments from Sotogrande. This is a unique opportunity to become part of an award-winning and rapidly expanding lifestyle brand that is redefining modern hospitality with its laidback luxury ethos. We offer a remuneration and benefits package according to your profile, along with available accommodation options to ensure a seamless and rewarding experience as part of our team. Set to open this summer, OKU Andalusia is a stunning beachfront retreat that blends contemporary design, immersive dining, and a vibrant social atmosphere. As part of this exciting journey, you’ll join a dynamic and collaborative team that celebrates initiative, creativity, and excellence, offering ample opportunities for growth within a brand that is shaping the future of luxury hospitality. ABOUT OKU ‘OKU’ is derived from the Japanese spiritual and architectural concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully-curated, laidback luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections and slow living at heart. OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey, Spain and the Maldives. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide, over the next five years. RESPONSIBILITIES OF THE ROLE * Assist in overseeing and managing the daily operations of the boutique, ensuring excellent service and adherence to luxury standards. * Support the implementation of strategies to enhance the boutique's performance and customer satisfaction. * Contribute to the team's training and development, fostering a collaborative and positive environment. * Provide exceptional customer service, ensuring a memorable shopping experience. * Assist in inventory management, ensuring accurate stock levels and organization. * Support the maintenance of a clean and organized boutique environment. * Assist in handling customer inquiries and resolving any issues promptly. * Maintain strong relationships with customers, providing personalized service. * Stay updated on product knowledge and boutique trends. CANDIDATE REQUIREMENTS * Passion for luxury retail and providing outstanding customer service. * Previous experience in a customer service or retail role, preferably in a luxury environment. * Strong communication and interpersonal skills. * Ability to work effectively in a team. * A positive and professional attitude. * Fluency in English and Spanish is essential, with additional languages being a plus. Behavioural Competencies * Strong customer service orientation. * Excellent communication and interpersonal skills. * Ability to work well in a fast-paced environment. * Attention to detail and a commitment to excellence. Technical Skills and Knowledge * Basic understanding of retail operations. * Experience with POS systems is a plus. * Knowledge of luxury goods and trends is advantageous. * Basic inventory skills. En OKU, creemos en ofrecer experiencias extraordinarias tanto para nuestros huéspedes como para nuestro equipo. Estamos comprometidos a atraer talento de primer nivel de todo el mundo, reuniendo a personas apasionadas que comparten nuestra visión de una hospitalidad excepcional. Estamos buscando Dependienta/e de boutique para unirse a nosotros en la apertura de OKU Andalusia, nuestro nuevo resort de cinco estrellas en la Costa del Sol, a pocos minutos de Sotogrande. Esta es una oportunidad única para formar parte de una marca de estilo de vida galardonada y en rápida expansión que está redefiniendo la hospitalidad moderna con su filosofía de lujo relajado. OKU Andalusia, que abrirá este verano, es un impresionante refugio junto a la playa que fusiona un diseño contemporáneo, una oferta gastronómica inmersiva y un ambiente social vibrante. Como parte de este emocionante proyecto, formarás parte de un equipo dinámico y colaborativo que celebra la iniciativa, la creatividad y la excelencia, ofreciendo amplias oportunidades de crecimiento dentro de una marca que está dando forma al futuro de la hospitalidad de lujo. ACERCA DE OKU ‘OKU’ proviene del concepto arquitectónico y espiritual japonés que significa ‘espacio interior’. OKU Hotels es una colección boutique de hoteles de lujo relajado cuidadosamente creados para el viajero moderno. Los espacios diseñados meticulosamente se conciben con el lujo descalzo, las conexiones locales y el slow living como principios fundamentales. OKU Hotels tiene su sede en Londres, con propiedades operando actualmente en Ibiza y Kos, y una cartera confirmada de hoteles que se abrirán en Turquía, España y las Maldivas. OKU tiene como objetivo ser propietario y/o operar una colección de más de diez propiedades exclusivas en nuevos y cautivadores destinos de todo el mundo en los próximos cinco años. RESPONSABILIDADES DEL PUESTO * Asistir en la supervisión y gestión de las operaciones diarias de la boutique, asegurando un servicio excelente y el cumplimiento de los estándares de lujo. * Apoyar la implementación de estrategias para mejorar el rendimiento de la boutique y la satisfacción del cliente. * Contribuir a la formación y el desarrollo del equipo, fomentando un entorno colaborativo y positivo. * Proporcionar un servicio al cliente excepcional, asegurando una experiencia de compra memorable. * Asistir en la gestión del inventario, asegurando niveles de stock precisos y la organización. * Apoyar el mantenimiento de un entorno de boutique limpio y organizado. * Asistir en el manejo de las consultas de los clientes y resolver cualquier problema con prontitud. * Mantener relaciones sólidas con los clientes, proporcionando un servicio personalizado. * Mantenerse actualizado sobre el conocimiento del producto y las tendencias de la boutique. REQUISITOS DEL CANDIDATO/A * Pasión por la venta minorista de lujo y la prestación de un servicio al cliente excepcional. * Experiencia previa en un puesto de servicio al cliente o venta minorista, preferiblemente en un entorno de lujo. * Sólidas habilidades de comunicación e interpersonales. * Capacidad para trabajar eficazmente en equipo. * Excelentes habilidades de organización y resolución de problemas. * Fluidez en inglés y español, los idiomas adicionales son una ventaja. * Una actitud positiva y profesional. Competencias * Fuerte orientación al servicio al cliente. * Excelentes habilidades de comunicación e interpersonales. * Capacidad para trabajar 1 bien en un entorno de ritmo rápido * Atención al detalle y compromiso con la excelencia. * Enfoque proactivo y orientado a la solución. Habilidades y conocimientos * Conocimientos básicos de las operaciones de venta minorista. * La experiencia con sistemas POS es una ventaja. * El conocimiento de bienes de lujo y tendencias es ventajoso. * Habilidades básicas de inventario.
Jornada sin especificar
Otros contratos
Salario sin especificar
Dependiente
Chat Customer Support Agent with German (Riga)
We are collaborating with a leading Outsourcing/BPO consultancy looking to onboard a Chat Customer Support Agent in Riga, Latvia. If you have strong German and English skills and enjoy providing customer support via chat and email, this is a great opportunity to join a dynamic and modern work environment.
Location: Riga, Latvia
Employment type: Full-time or Part-time (minimum 20 hours/week)
Work model: On-site
Duties and Responsibilities
No phone-related duties – handle only chat and email support
Assist customers of a payment platform by responding to inquiries and resolving issues
Record case resolutions in the contact center tool based on client communication
Ensure that cases are resolved within the defined case life cycle
Escalate priority issues when necessary
Work independently while contributing to a collaborative team
Deliver an exemplary customer experience
Meet quality standards, including response time and resolution rate
Attend training sessions to stay updated on processes and best practices
Requirements
? B2 level German (Upper-Intermediate) and B1+ level English (Fluent)
? Previous customer service experience is a plus
? Willing to relocate to Riga or already residing there
? EU citizenship or valid work permit for Latvia
? Computer literacy and minimum typing speed of 50 wpm with 90% accuracy
? Optimistic, friendly, and service-oriented mindset
? Ability to work shifts, including weekends and late hours
? Clean background check (no criminal record)
Offer
Paid training and professional development sessions
Shifts between 07:30 AM - 12:30 AM (Monday – Sunday)
Hybrid work option (after 3 months, performance-dependent)
Relocation support for candidates moving to Riga
A dynamic and diverse work environment
Career growth opportunities within the company
Team-building activities
Employee Benefits
Premium medical insurance (including dental, vision, mental health support)
Annual leave – 4 calendar weeks of paid vacation
Development opportunities with free access to 5000+ courses
Hybrid work model after meeting performance standards
Work from home for late shifts ending beyond 9 PM
Apply now and become part of an exciting international team!
#CustomerSupport #GermanJobs #ChatSupport #RigaJobs #HiringNow #WorkInLatvia #RelocationSupport
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
atencion-cliente
Transport Specialist with German
About us
Do you want to be part of the future of retail? Let's Go!
At MediaMarkt, "Let's Go!" is more than just a slogan—it's an attitude. We love technology and strive to inspire both our customers and our team. We're looking for talent to share this passion for delivering the shopping experience of the future, alongside a team of over 7,000 people in Spain.
About MediaMarkt Global Business Services
MediaMarktSaturn Global Business Services Spain is the International Financial Hub that provides services to MediaMarktSaturn Retail Group. Our mission is to provide administrative, accounting, financial and other transversal services to MediaMarktSaturn Retail Group different companies. We believe in a diverse workforce and that is why today at MediaMarktSaturn Global Business Services we are 400 employees from 35 different nationalities, speaking more than 20 different languages. Diversity is quality!
Job objectives
Ensure optimal performance of logistics carriers by monitoring KPIs ensuring compliance with service-level agreements (SLAs) and transport claims analysis (loss & damage).
Key Responsabilities
Performance Monitoring & Reporting
o Define & measure Key Performance Indicators (KPIs) such as:
- On-time delivery percentage
- Transit time
- Percentage of lost or damaged shipments
- Shipment tracking accuracy
o Create & monitor performance dashboards to regularly track carrier performance
o Ensure real-time visibility into shipments and status
o Build and maintain partnerships with carriers to ensure mutual goals are met
Issue Resolution
o Establish a structured process for managing and resolving carrier performance issues such as performance topics as well as resolving transport claims
o Collaborate with carriers to identify root causes of underperformance and implement corrective actions
o Issue and manage tickets related to various carrier-related topics
Continuous Improvement
o Regularly review carrier performance data to identify trends and areas for improvement
What are we looking for
· 3-5 years of work experience in Logistics, Transport, Supply Chain or similar
· Strong understanding of KPIs and performance management in logistics
· Experience with reporting tools and Excel for analysis purposes
· Self-starter with sense of urgency and persistence; inquisitive mindset
· A strong affinity and experience with analytics, inquisitive mind
· Languages: German and English are required
Benefits
- Time flexibility of entry and exit.
- Remote work
- Gym, physiotherapist and nutritionist.
- Flexible remuneration plan.
- Cantina
- And more
Jornada sin especificar
Otros contratos
Salario sin especificar
logistica
IT Corporate Systems Developer
Company Description: OmniAccess, as part of the Marlink Group, is an industry leading marine networks solutions provider, offering a wide range of products and services with over 15 years of experience. From our base in Palma de Mallorca, we cater services for some of the world’s largest yachts and key cruise line companies, with a very strong commitment to service quality & availability. We operate global VSAT GEO networks from our own teleports & HUBs located in Palma de Mallorca, Germany, Netherlands, Chile, USA, and Australia. As part of our integral, end-to-end solutions we design, implement, and support onboard IT networks. From 2022, we are also partnering with Starlink to offer LEO coverage. About the Role: As a Corporate Systems Developer, you will play a key role in designing, developing, and maintaining solutions that support our core business operations. You’ll work closely with cross-functional teams to enhance system performance, streamline processes, and integrate various business applications that form the backbone of our corporate ecosystem. In this role, you’ll be responsible for building innovative solutions to complex business challenges, ensuring seamless system integrations, and supporting internal users with technical inquiries. Your work will directly impact the efficiency and scalability of our operations, making you an essential part of our IT team’s growth and success. This is an exciting opportunity for someone who thrives in dynamic environments, enjoys solving technical problems, and is eager to contribute to continuous improvement initiatives across the company. What You’ll Do: * Develop & Innovate: Design, develop, and implement solutions to meet both internal and external business needs. * System Integration: Work on integrating different business applications, optimizing processes, and ensuring system interoperability. * Support & Troubleshooting: Provide technical support to internal users, resolving issues, and addressing system-related inquiries. * Data-Driven Insights: Collaborate on data analysis projects, providing insights for stakeholders to make informed decisions. * Documentation & Training: Create and maintain system documentation, manuals, and provide training to users when needed. * Continuous Improvement: Proactively identify areas for improvement in systems and processes, driving efficiency and innovation. * Cross-Team Collaboration: Work with development teams to integrate IT systems with customer platforms when required. * Incident Response: Be available for critical system-related incidents outside of regular hours if necessary. * On Call: Be available to enter the on-call system through rotations for after-hours emergencies.
Jornada sin especificar
Otros contratos
Salario sin especificar
programador
Costumer / Solutions Engineer (España)
- Customer-oriented/Technical/expertise/Integration/Problem-solving/Collaboration
- Video intelligence / Analytics / Streaming / Data-driven / Global
A company specializing in video analytics provides advanced solutions to help online streaming services enhance performance, improve user engagement, and maximize revenue. With over a decade of experience, it delivers scalable tools to optimize media experiences globally.
- Technical communications with prospects and customers showcasing the product, providing technical details, resolving service-related issues.
- Understand the company's internal and public code bases to answer and manage any questions from customer developers using our products and other NPAW engineers.
- Provide technical guidance and support for integrating products into customers' systems.
- Assist with integration topics, ensuring the seamless connection and performance of solutions within various environments.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Develop and maintain integration-related documentation to facilitate smooth implementation and ongoing support.
- Collaborate with the development team to attend customers' specific needs.
- Collaborate with product management to bring important insights from the customers' and prospects' point of view.
- Coordinates closely with sales and service resources to align solution design with customers' business requirements. Examples: POC, RFI, RFP's, etc.
- Develop tooling, processes and documentation to enable the best possible developer support experience at scale
- Competitive salary ??
- Flexible work schedule ?
- Birthday afternoon off ??
- Career growth opportunities ??
- Access to continuous training ??
- Language lessons ???????
- Referral bonus ??
- Fun environment: volunteering, company events, BBQs, pizza days, etc. ??
- International & multicultural team (more than 20 nationalities!) ??
- An amazing technological challenge ???????
Jornada sin especificar
Contrato sin especificar
50.000€ - 60.000€ bruto/año
vendedor,comercial
Who we are...
AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein, DKNY, Donna Karan, Karl Lagerfeld in Spain and Portugal.
The Project!
As a SAP-SD Consultat you will oversee the design, implementation, and support of SAP-SD (Sales and Distribution) systems, ensuring alignment with business objectives and driving efficiency in sales and distribution processes.
What will the role entail?
- Lead SAP-SD system implementation projects, from requirements gathering to system go-live.
- Design and configure SAP-SD systems to meet complex business needs, ensuring robust and scalable solutions.
- Customize SAP-SD modules to align with specific business processes, facilitating seamless operations.
- Integrate SAP-SD with other SAP modules (e.g., MM, FI, PP) and external systems, ensuring data consistency and process efficiency.
- Provide support and troubleshooting for SAP-SD systems, resolving issues promptly and effectively.
- Stay updated with SAP best practices and advancements, driving innovation and optimization within the SAP-SD landscape.
What do we offer?
- Great international working environment.
- Remote Work on Fridays.
- Flexible working hours.
- Flexible benefits.
- Discount on the brands of the Group.
- Free company transport to the offices.
Jornada completa
Contrato indefinido
Salario sin especificar
calidad
SAP SD Specialist (Belgian Multinational)
- Professional opportunity with a leading global client in its sector.
- A committed SAP SD consultant looking for professional stability with a client.
The main mission consists of following up and resolving SAP support cases (the e-commerce platform integrated with SAP) via the Client support portal.
Integration: Developing and configuring interfaces and integration solutions using ABAP technologies such as RFC (Remote Function Call), BAPI (Business Application Programming Interface), IDoc (Intermediate Document), and Web Services. Integrating SAP systems with external systems and third-party applications.
Data Migration: Developing and executing data migration programs and scripts to transfer data between SAP and non-SAP systems or between different SAP systems. Ensuring data accuracy, integrity, and consistency throughout the migration process.
Technical Support and Troubleshooting: Providing technical support and troubleshooting assistance to resolve issues related to ABAP development, system integrations, and data conversions. Analyzing and debugging ABAP programs to identify and resolve errors and issues.
Documentation and Knowledge Sharing: Documenting technical designs, specifications, and development activities. Sharing knowledge and best practices with team members and stakeholders through presentations, training sessions, and documentation.
Continuous Learning and Development: Staying updated on the latest SAP technologies, tools, and development methodologies. Participating in training programs, workshops, and conferences to enhance skills and knowledge in ABAP development and related areas.
Our client is responsible for cultivating an inclusive global workplace that fully embraces diversity and equal opportunities for all.
Jornada sin especificar
Contrato sin especificar
Salario sin especificar
ingeniero,informatico
Technical Support Advisor with German
In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.
Role: Technical Support Advisor
Location: Barcelona, Spain
Work Model: On-site
Employment Type: Full-time
As a Technical Support Advisor, you’ll play a vital role in delivering exceptional 1st level IT support to employees of our client, a global tech leader. Your responsibilities will include providing assistance through phone, email, and chat, troubleshooting hardware and software issues, and managing IT requests using the client’s ITSM system. With a focus on resolving issues at first contact, you’ll leverage internal knowledge databases and work in close collaboration with the client’s 2nd level support and external providers to ensure efficient issue resolution and user satisfaction.
Requirements:
- Proficient or native-level German and advanced English
- Proven experience in 1st or 2nd level IT support, ideally in large company environments
- Strong knowledge of Windows 10, Office 365, MS Teams, and IT troubleshooting
- Familiarity with ITSM systems (ServiceNow preferred) and ITIL V4 processes
- High attention to detail, analytical skills, and a customer-first approach
- Willingness to learn, grow, and work collaboratively in a global team
What We Offer:
- Competitive salary and performance-based incentives
- Full training on company systems and the project you’ll support
- Career development programs, including specialized courses and language classes
- Supportive, creative team culture with a positive atmosphere in central Barcelona
- Permanent contract, with a Monday to Friday schedule (11 AM - 7 PM, 39 hours/week)
- Comprehensive benefits, including relocation assistance and career growth opportunities
Be part of a diverse, dynamic team, helping drive excellence in customer support while developing your career in the heart of Barcelona!
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
helpdesk,informatico
Customer Sales & Support Agent with Slovenian (Paphos)
In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Slovenian for their Paphos office.
Location: Paphos, Cyprus
Employment type: Full-time
Remuneration: Base salary + commission.
DUTIES AND RESPONSIBILITIES:
- Promote the company's products and service
- Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
- Increase chances of future sales
- Ensure clients receive the highest level of service at any moment given
- Assist customers via phone, email, and chat, providing detailed product information and resolving issues
- Meet and exceed sales targets and goals
- Collaborate with team members to achieve sales objectives
- Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.
REQUIREMENTS:
- Proficiency in Slovenian. B2 level in English (and higher)
- Secondary education with a school-leaving examination or higher
- Hardworking, independent, and resilient
- Fast learner with a motivated, target-driven mindset
- Excellent communication and interpersonal skills
- No prior experience required; comprehensive on-site training provided
- Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- A dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Join a supportive and energetic team in client’s Paphos office
- Relocation Package: Extensive package including flight expenses and paid accommodation
- Additional bonuses for hard work and dedication
- Enjoy hours that fit your lifestyle
- Opportunities for advancement within the company
- Participate in events that foster a fun and friendly work environment
- And many others!
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
atencion-cliente
Customer Support Agent with Danish (Riga)
In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.
Work Model: On-site
Location: Riga, Latvia
Employment Type: Full-time
Duties and Responsibilities
- Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
- Record case resolutions in the contact center tool based on client communication.
- Ensure that cases are resolved within the case life cycle.
- Escalate priority issues per client specifications to the immediate lead if applicable.
- Work independently and within a team to meet objectives.
- Communicate well with internal and external contacts.
- Provide exemplary customer experience.
- Meet quality standards on all handled contacts.
- Follow the schedule of work days and hours, be ready to start working on time.
- Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
- Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
- Attend trainings and keep updated on processes and tools.
Requirements
- Proficient in Danish (C1) and fluent in English (B1+) language, both verbal and written.
- Previous experience in an outsourced customer service environment is nice to have.
- Willingness to relocate to Riga or already residing there.
- EU citizenship or valid work permit for Latvia.
- Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
- Optimistic, friendly, positive, and self-motivated personality.
- Ability to work in a team and focus on problem solving.
- Service-oriented profile with a focus on resolving issues efficiently.
- Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
- No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.
Offer
- Paid startup training and professional development sessions.
- Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
- Relocation support provided.
- A dynamic and diverse job in a pleasant and modern environment.
- Opportunities for personal and professional development.
- Team-building activities to foster collaboration and fun.
If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!
#CustomerSupport #DanishJobs #BPOCareers #RigaJobs #CustomerService #HiringNow #Relocation #TechSupport #TeamWork
Departamento: Information & Technology Jornada sin especificar
Otros contratos
Salario sin especificar
atencion-cliente
Inside Sales Executive with German
In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Inside Sales Executive to work with teams on-site in Munich. As an Inside Sales Executive you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving revenue growth. This role requires a strategic thinker with a proven ability to manage multiple sales cycles, develop sales strategies, and achieve targeted goals.
Work model and location: Hybrid in Munich, Germany( Work from office 2 days per week)
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Develop and execute effective sales strategies and plans for the designated territory.
- Proactively identify and pursue new sales opportunities through lead generation, networking, and relationship building.
- Manage and maintain the sales pipeline using Salesforce or similar CRM, ensuring all interactions and sales activities are accurately documented.
- Conduct product presentations and demonstrations to prospective clients, showcasing the value and benefits of our solutions.
- Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Prepare and present regular sales reports to the management team.
- Participate in sales meetings, training sessions, and industry events to enhance skills and knowledge.
- Drive value-based selling approach to clients and channel partners.
REQUIREMENTS:
- Fluency in German both written and spoken (C1), with a professional level of English.
- Minimum of 5 years of proven sales experience.
- Experience in the development of sales strategies and plans for designated territories.
- Ability to manage multiple sales cycles from creation to closure, supporting result-focused goals achievement.
- Strong phone presence and experience in proactive calling.
- Self-motivated with an autonomous approach to work, requiring little supervision.
- Excellent communication, listening, presentation, and writing skills.
- Expertise in driving a value-based selling approach to clients and channel partners.
- Experience working with Salesforce.com or similar CRM preferred.
- Worked/ working as an Account Manager (at least 5 years)
- Experience in Tech Sales (at least 5 years) – focus in IT/ Hardware
OFFER:
- Hybrid - Work from our Munich office 2 days per week
- Friendly multicultural and multilingual environment
- Learning and Development Programs
- Happiness programs and internal social events
- Benefits and discounts
Departamento: Sales Jornada sin especificar
Otros contratos
Salario sin especificar
comercial
