Ofertas de empleo de departamento de sobremonte

In collaboration we are seeking a Chinese-speaking Recruitment and Employer Brand Manager to lead recruitment efforts and employer branding initiatives for our Dubai-based operations. The ideal candidate will develop and implement strategies to attract top talent, enhance the company’s reputation in the Middle Eastern market, and ensure seamless recruitment processes.

Location: Dubai, UAE

Key Responsibilities:

- Develop and implement recruitment strategies to attract top talent for Dubai operations.

- Manage employer branding initiatives to strengthen the company’s reputation as an employer of choice in the Middle East.

- Collaborate with various departments to identify staffing needs and create job descriptions that align with company goals.

- Oversee the entire recruitment process, including sourcing, interviewing, and onboarding.

- Monitor and analyze recruitment metrics, making data-driven improvements to strategies.

- Build and maintain relationships with external recruitment agencies and partners.

Requirements:

- Experience in **recruitment and employer branding** preferred.

- Strong communication and interpersonal skills.

- Ability to work independently in a fast-paced environment.

- Proficiency in Chinese and English; Arabic is a plus.

- Familiarity with the retail and consumer goods industry in the Middle East is an advantage.

Key Skills:

- Recruitment and Employer Branding experience.

- Strong communication skills to manage relationships with candidates, internal teams, and external partners.

- Knowledge of the Middle Eastern market and industry trends.

Candidate Profile:

- Organized, proactive, and able to multitask.

- Adaptable to changing environments and able to solve problems independently.

- Eager to enhance the company’s market presence through effective recruitment and branding efforts.

This role offers an exciting opportunity to shape the talent acquisition landscape for a growing organization in the Middle Eastern market. Apply today!

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: Full-time or part-time (minimum 20 hours a week)

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Proficient Finnish or Swedish (C1) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 9 - 18 from Monday to Friday
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

In collaboration we are working with a leading multinational technology BPO business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would be managing a social media part of a popular streaming service platform.

DUTIES AND RESPONSIBILITIES:

• Communicate with customers using various channels (telephone, email and chat)
• Ensure customer satisfaction and provide professional customer support
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow
• Identify the issue the client is facing, troubleshoot and provide the solution
• Identify when the issue should be re-assigned to another department or more senior representative
• Collaborate with other specialists to solve or properly close help tickets
• Document each action taken and categorize cases and possible bugs, so that our engineering team can address them
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
• Experience in customer support or public relations or community management or social media management for a client is necessary
• Excellent written and verbal communication and mediation skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently, while being team player at the same time

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts 5 days a week covering line operating hours from Monday to Sunday 9 AM - 6 PM
• Life Insurance
• Family Plan (Spouse/legal partner and children)
• 2 month training agreement + 1 year full-time contracts with 30 days probation
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance in finding accommodation
• And many others!

In collaboration we are working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Dutch-speaking Customer Support Advisor to join their teams in Greece to support pharmacy clients.

Location: Work from home remotely from anywhere in Greece

DUTIES AND RESPONSIBILITIES:

• Handle all incoming contacts from customers of a banking company through various channels (emails and outbound calls)
• Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
• Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
• Make sure that great levels of client service is delivered at all times and ensure a positive experience.

REQUIREMENTS:

• C2 level of Dutch/Flemish and C1 English, both oral and written
• Passionate about customers and customer service
• Problem-solving skills
• Upbeat and positive attitude
• Stable internet connection
• Ability to identify, apply and explain your product and/or service expertise with clarity

OFFER:

• Excellent remuneration package
• Private medical insurance
• Unlimited contract
• Equipment shipped to your doorstep
• Performance bonus
• Shifts Monday – Friday 09:00-21:00, 8 hours a day, on weekly rotation with colleagues
• Meal cards of 5 EUR net value per work day
• Performance bonus
• A dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga.

Location: Riga, Latvia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• To motivate, develop, and mentor team members in a dynamically changing environment
• Drive process performance to achieve and exceed SLA deliverables according to associates' balanced scorecards
• Meet shrinkage, productivity, and attrition targets
• Manage/take accountability for dips in performance with adequate reinforcement plans proactively
• Ensure effective and consistent communication with internal and external contacts
• Manage and delegate daily volumes within the team and coordinate activities to ensure daily BAU delivery is in line with customer KPIs
• Keep a detailed understanding of processes/SOPs run by the team and ability to bring in improvements and efficiencies within operations
• Create a mode of operations to be adhered to by team members in order to maintain good routine and orderliness
• Conduct team huddles to discuss process updates, feedback, and key focus points for the day
• Answer and manage client queries/complaints across LOBs, rectify issues, and liaise with appropriate departments to handle complex issues in a bid to provide more effective solutions
• Mentor team in process & quality parameters, conduct live/remote audits of client interactions
• Perform root cause analysis to identify key defects and create action plans/goals to improve
• Provide direct customer support, calls, answer live chats, and/or social media from customers to provide quick resolution of issues and questions or may provide assistance to a team member
• Create, publish, and maintain operations-related reports in a timely manner
• Discover training needs and support in training to provide necessary coaching on the ground
• Collaborate with different support groups – Recruitment, Training, Quality, HR, Workforce – to improve agent profiling and performance
• Consider any additional ad hoc tasks that may contribute to operational needs, better service to the client, or improvement to the KPI
• Adhere to company and customer procedures, policies, confidentiality guidance, and data protection legislation
• Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc.

REQUIREMENTS:

• Proficient Dutch/Flemish (C1) and fluent in English (B2) language, both verbal and written
• At least 1+ year of a BPO/call centre experience as a Team Leader
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Excellent people management skills should have experience in previous roles
• Good experience in MS Office – Word, Excel, and PowerPoint
• Strong experience in presentation skills
• Excellent communication and customer service skills
• Excellent analytical and problem-solving capabilities
• Ability to drive initiatives in the team with creativity and a long-term vision
• Experience in initiating and implementing process improvements

OFFER:

• Paid startup training and professional development sessions
• 8 hours shifts within the line operating hours from Monday to Friday 10 - 19 and on Satruday 10 - 14 for Dutch market or 10 - 18 From Monday to Friday for Belgian market
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

David Kennedy Recruitment is working with a leading Online Gaming who is active across four continents, and has over 13 million customers and is seeking to onboard a Digital Marketing Executive German-speaking for their Gibraltar office.

Location: Gibraltar

Employment type: Full-time, on site (90 Days working hybrid)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Manage digital marketing campaigns on the DACH market to drive profitable growth for the Company and deliver country-specific revenue targets.
• Monitor and analyse campaign performance metrics, including click-through rates, conversion rates, and ROI, to optimize marketing efforts and achieve KPIs.
• Plan, execute, optimise and report on campaigns across paid social media, display web and app, programmatic partners and support with ASO initiatives as and when is required.
• Utilize data-driven insights to optimise digital marketing campaigns and maximize marketing ROI.
• Support in managing key strategic relationships with display partners and account managers. Support in negotiating and optimising deals with partners.
• Identify and manage new creative growth campaigns and prospect new partners that support the acquisition objectives. Researching and Negotiating of new Acquisition Partners.
• Request, process and track IOs and invoicing.

REQUIREMENTS:

Key Relationships / Reporting Lines

• Creative and Brand
• Country Managers
• Gaming and Product
• Legal and Compliance
• Onboarding and Retention

Knowledge, Skills and Experience

• Native German speaker.
• Strong knowledge and experience in executing successful, profitable acquisition campaigns within the digital marketing channel.
• Proven hands-on experience in display web and app campaigns, paid social media, (Facebook/Tech Manager) programmatic, organic app (ASO).
• Data driven approach to decision marketing with strong commercial acumen.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in optimizing acquisition funnels for both web and app campaigns.
• Proficiency in using digital marketing tools and platforms, such as Google Analytics, Facebook Business Manager, SEMrush (or similar) and marketing automation software.
• Strong analytical skills with the ability to interpret data and generate actionable insights to drive marketing decisions.
• Knowledge of industry regulations and compliance requirements related to online betting and gaming marketing activities.
  • Self-motivated and proactive attitude, with a willingness to learn and adapt to new technologies and industry developments.

BENEFITS:

• Private Health Insurance from the first date of employment
• Gym Membership Discount
• 90 Days working hybrid
• Summer time working hours
• 25 days holiday and 12 days Gibraltar bank holidays (you have the option to work on public holidays - so you can use the time off when you want)!
• Flexible and hybrid remote working schedules.
• Continuous learning/development opportunities and progressive career paths.
• Coaching Sessions.
• Employee assistance programs focused on mental health.
• Diverse and inclusive environment.
• Corporate events & parties.
• Teambuilding activities.
• Worldwide premium healthcare.
• Subsidized gym membership within a variety of locations in Gibraltar.
• Fresh fruit and hot refreshments.
• Tailored relocation packages to meet your needs to support your transition.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Inside Sales Executive to work with teams on-site in Munich. As an Inside Sales Executive you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving revenue growth. This role requires a strategic thinker with a proven ability to manage multiple sales cycles, develop sales strategies, and achieve targeted goals.

Work model and location: Hybrid in Munich, Germany( Work from office 2 days per week)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Develop and execute effective sales strategies and plans for the designated territory.
• Proactively identify and pursue new sales opportunities through lead generation, networking, and relationship building.
• Manage and maintain the sales pipeline using Salesforce or similar CRM, ensuring all interactions and sales activities are accurately documented.
• Conduct product presentations and demonstrations to prospective clients, showcasing the value and benefits of our solutions.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Prepare and present regular sales reports to the management team.
• Participate in sales meetings, training sessions, and industry events to enhance skills and knowledge.
• Drive value-based selling approach to clients and channel partners.

REQUIREMENTS:

• Fluency in German both written and spoken (C1), with a professional level of English.
• Minimum of 5 years of proven sales experience.
• Experience in the development of sales strategies and plans for designated territories.
• Ability to manage multiple sales cycles from creation to closure, supporting result-focused goals achievement.
• Strong phone presence and experience in proactive calling.
• Self-motivated with an autonomous approach to work, requiring little supervision.
• Excellent communication, listening, presentation, and writing skills.
• Expertise in driving a value-based selling approach to clients and channel partners.
• Experience working with Salesforce.com or similar CRM preferred.
• Worked/ working as an Account Manager (at least 5 years)
• Experience in Tech Sales (at least 5 years) – focus in IT/ Hardware

OFFER:

• Hybrid - Work from our Munich office 2 days per week
• Friendly multicultural and multilingual environment
• Learning and Development Programs
• Happiness programs and internal social events
• Benefits and discounts

David Kennedy Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard Danish-speaking Gaming Analyst for their Malta office.

Location: Tal-Pietà, Malta

Employment type: Full-time, on site

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Analyze risk-scoring reports to identify potential addictive behavior and contact at-risk players via phone or email, providing support in accordance with internal policies and procedures, including additional checks, self-exclusion, and account blocking
• Monitor escalated player registrations to prevent and avoid underage gambling
• Track and assess escalated self-excluded players for risk and manage refunds for eligible players
• Review follow-up case reports on a daily, weekly, and monthly basis
• Escalate complex cases with recommendations to senior management to ensure effective player protection
• Apply a solution-focused approach to assist vulnerable players
• Recommend changes and improvements to Responsible Gaming operational activities and processes
• Collaborate with the Responsible Gaming Management team to promote Responsible Gaming awareness and deliver necessary training.

REQUIREMENTS:

• Native or fluent Danish speaker with strong English proficiency in both written and spoken forms
• Keen interest in addiction psychology and knowledge of regulatory and compliance standards
• Effective listening skills, empathy, and the ability to understand others
• Willingness to learn and improve business operations
• Positive mindset and flexibility
• Strong teamwork abilities
• Analytical thinking with excellent attention to detail
• Capability to work effectively in a fast-paced, dynamic environment
• Shifts from 9 AM to 11 PM with early/afternoon shifts Monday to Saturday, with a high possibility of Sunday shifts.

BENEFITS:

• Private health insurance
  
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
• Company and Team building events.
• Relocation package to Malta including flight and 2 weeks of accommodation.
• And much more!

In collaboration we are working with a leading B2B solution provider who are looking to recruit Swedish-speaking Game Presenters for their Gaming studios in Bucharest, Romania

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• To be “the face” of the company delivering expert knowledge and superior gaming quality
• To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
• To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
• The ability to engage players
• To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
• To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

REQUIREMENTS:

• Native/fluent in Swedish (C2), both oral and written. Fluent in English (C1)
• Exceptional presenting skills
• An enthusiastic and positive attitude with an outgoing personality
• Must be able to maintain high energy levels for the duration of games that require a more animated performance
• Flexibility of working hours and the ability to commit to a 24/7 service pattern
• Must be reliable and have good attendance and timekeeping records
• Attention to detail and excellent people skills are essential as this is a customer-facing role
• Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Private health insurance
• Free night-shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collaboration we are working with a leading B2B solution provider who are looking to recruit German-speaking Game Presenters for their Gaming studios in Bucharest, Romania

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses

DUTIES AND RESPONSIBILITIES:

• To be “the face” of the company delivering expert knowledge and superior gaming quality
• To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
• To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
• The ability to engage players
• To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
• To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

REQUIREMENTS:

• Native/fluent in German (C2), both oral and written. Fluent in English (C1)
• Exceptional presenting skills
• An enthusiastic and positive attitude with an outgoing personality
• Must be able to maintain high energy levels for the duration of games that require a more animated performance
• Flexibility of working hours and the ability to commit to a 24/7 service pattern
• Must be reliable and have good attendance and timekeeping records
• Attention to detail and excellent people skills are essential as this is a customer-facing role
• Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Private health insurance
• Free night-shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Video Content Analyst for their offices in Lisbon.

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding website content
• Daily content compliance monitoring and corrective measures application
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Propose solutions to improve the support of user community
  
• Review sensitive content, sometimes involving graphic or disturbing subject matter.

REQUIREMENTS:

• Native/Fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
• Able to cover day shift rotation which includes occasional weekends
• Excellent communicator with highly developed interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organizational and time management skills
• Analytical mindset with strong attention to detail
• Able to objectively evaluate and classify the content
• Eligible to work in the EU.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Meal allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance.
• Rotative shifts between 7 am and 11 pm/ Santos office

In collaboration we are expanding globally, our client base is extremely busy at the moment and therefore we need an amazing PHP/Laravel Backend Developer

• Location: Limassol, Cyprus
• Employment type: on-site
• Employment type: Full-time
• Remuneration: Base salary

RESPONSIBILITIES:

• Develop and extend the functionality of Web Applications;
• Write high-quality, scalable, and secure code;
• Write Unit, functional, and integration tests;
• Working on database optimization;
• Analyze business requirements and implement them;
• Writing technical documentation for implemented features;
• Providing support for production systems and proactively addressing technical issues;
• Collaborate with development, product, and stakeholders to meet deadlines.

REQUIREMENTS:

• Previous working experience as a PHP / Laravel Developer for (5+) year(s);
• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field;
• In-depth knowledge of object-oriented PHP and Laravel Framework;
• Hands-on experience with SQL schema design, SOLID principles, and REST API design;
• Software testing (PHPUnit, PHPSpec);
• MySQL profiling and query optimization;
• Experience with Git;
• Creative and efficient problem solver;
• Previous experience within the FinTech or FX Industry will be considered an advantage.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential

In collaboration we are working with a leading B2B solution provider who are looking to recruit Thai speaking Game Croupiers for their Gaming studios in Bucharest, Romania

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including visa, flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Thai, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment
• Previous international experience with a right to work in the EU is a plus but not necessary.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collaboration we are working with a leading B2B solution provider who are looking to recruit Turkish-speaking Game Presenters for their Gaming studios in Bucharest, Romania.

Location: Bucharest, Romania

Employment type: Full-time

Remuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation)

DUTIES AND RESPONSIBILITIES:

• To be “the face” of the company delivering expert knowledge and superior gaming quality
• To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy
• To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations
• The ability to engage players
• To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines
• To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company.

REQUIREMENTS:

• Native/fluent in Turkish (C2), both oral and written. Fluent in English (C1)
• Exceptional presenting skills
• An enthusiastic and positive attitude with an outgoing personality
• Must be able to maintain high energy levels for the duration of games that require a more animated performance
• Flexibility of working hours and the ability to commit to a 24/7 service pattern
• Must be reliable and have good attendance and timekeeping records
• Attention to detail and excellent people skills are essential as this is a customer-facing role
• Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Private health insurance
• Free night-shift taxi service to and from the studio
• Free gym membership
• Relocation support.

In collaboration we are working with a leading Outsourcing/BPO consultancy that assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a German speaking Sales Ads Specialist to join their team in Gdansk.

Location: Gdansk, Poland

Work Model: Fully on-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Manage and optimize existing client databases
• Develop and maintain long-term B2B partnerships
• Design effective online advertising strategies tailored to client needs for maximum reach and engagement
• Leverage various tools to communicate effectively and drive advertiser success
• Demonstrate strong sales skills and expertise in sales presentations.

REQUIREMENTS:

• A minimum of 6 months of online sales experience in B2B or B2C
• German language proficiency at C1 level
• English language proficiency at B2 level
• Active user of networking platforms
• Highly motivated and goal-oriented
• Experience in online advertising will be considered as an advantage
• Proven track record of successful sales experience will be considered as an advantage
• Computer literate with the knowledge of Microsoft Office applications
• Result driven with knack for sales.

OFFER:

• Continuous trainings in newest marketing and sales trends
• Competitive salary & bonus structure
• Employee referral bonuses and recognition program
• Highly modern workspace (with gym, shops, palm garden and restaurant with sea view)
• Private medical healthcare & Medicover sport card
• Welcome Bonus
• Relocation support
• And many others!

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.

Location: Valencia, Spain

Employment type: Full-time (39h)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Communicate with customers through various channels such as phone, email, chat and social media
• Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation
• Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
• Identify and address customer needs to escalate internally to improve and/or develop processes
• Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
• Maintain customer satisfaction and retention through impactful customer experience

REQUIREMENTS:

• Excellent Dutch (C2) speakers with C1 English level
• Smart and enthusiastic problem-solver with a keen eye for customer service
• Calm and empathetic when dealing with (difficult) customers
• Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction
• Target-driven and trying to exceed expectations

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Shifts between 9:00 and 23:00 — here the preference is to have some people dedicated for the late night shift (14:00 - 23:00).
• Full-time contract of 39 hours per week
• Fully on-site (no remote work possibilities)
• Being a part of a dynamic and international team (25+ nationalities)
• Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events
• High performance culture to kickstart your career and potentially grow within the organization
• Support with the Spanish administration

In collaboration we are working with a BPO with great employee satisfaction ratings to find Czech-speaking Content Moderators.

Location: Thessaloniki, Greece

Work Model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review content such as videos, news stories, still pictures, political ads, and social media profiles
• Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
• Apply a content policy to digital content and execute handling procedures with consistency
• Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
• Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
• Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
• Adhere to security measures, confidentiality, and other project requirements in any way related to your work

REQUIREMENTS:

• Fluent English (C1) and Czech (C1), must be able to read and speak the language with an emphasis on great grammar skills
• Experience in a BPO/contact centre/content moderation is prefered
• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• A high affinity and cultural awareness of political and social situation in the country/region of supported language
• Ability to pass a Criminal background check

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
• A dynamic and creative team with positive and friendly atmosphere
• Good work environment - the employer can show off great reviews from their employees
• Guidance and tools to reach your full potential
• Private health and life insurance
  • €85 monthly meal vouchers
• Relocation support from Athens and other regions of Greece, including islands

In collaboration we are working with a leading B2B solution provider who are looking to recruit Indonesian speaking Game Presenters for their Gaming studios in Toronto, Canada

Location: Toronto, Canada

Employment type: Full-time

Remuneration: Base salary + shift allowance

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Indonesian, both oral and written. Fluent in English
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• You need to already be in the local vicinity and have the right to work and live in Canada
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support (Flight + Visa + Airport Pickup + Accomodation)

In collaboration we are working with a leading B2B solution provider who are looking to recruit Korean speaking Game Presenters for their Gaming studios in Toronto, Canada

Location: Toronto, Canada

Employment type: Full-time

Remuneration: Base salary + shift allowance

DUTIES AND RESPONSIBILITIES:

• Host and deal a variety of casino games in a studio while live on camera for real players in a rotating shift work environment
• Interact with, and provide an engaging and rewarding experience for live players
• Provide an excellent service to the clients
• Maintain the highest professional standards.

REQUIREMENTS:

• Native/fluent in Korean (C1), both oral and written. Fluent in English (C1)
• Minimum of 1 - 2 years' previous work experience in a service-related industry (at least part-time) is ideal but not necessary
• You need to already be in the local vicinity and have the right to work and live in Canada
• Have a strong work ethic, be open to learning new things
• A desire to provide exceptional customer service
• Excellent communication skills
• Positive, pro-active approach to work, with a flexible can-do attitude
• A sense of responsibility and aspire to be the best at what you do
• The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
• To be an entertainer at heart
• Being a mature and hardworking individual who works well as part of a team in a fast-paced environment

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Paid training
• Performance bonuses
• Free night shift taxi service to and from the studio
• Free gym membership
• Relocation support (Flight + Visa + Airport Pickup + Accommodation)

In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Barcelona. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

Location: Barcelona, Spain

Employment type: permanent contract with 1-month probation period

DUTIES AND RESPONSIBILITIES:

• Ensure the smooth daily operation of our services by handling contacts over the telephone and by email.
• Care for customer satisfaction, making sure that you are going the extra mile with each and every contact.
• Make sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns.
• Strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.
• Follow internal processes and systems to resolve customer issues, taking the recommended next best actions.
• Demonstrate a full understanding of our client and brand values.

REQUIREMENTS:

• Fluent level of both written & spoken German (native)
• Able to communicate clearly and effectively in written and spoken English.
• Experience in the customer service industry and ideally in a Contact Centre environment.
• Be patient and empathic as you'll be supporting a paratransit service.
• Autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude.
• Solution-oriented to provide the correct and best outcome for the customer.
• Be passionate about giving a great customer experience & have the ability to connect with customers, build rapport, and show empathy.
• Well organized and able to prioritize the workload with the ability to work under pressure, and to calm even in stressful situations.

• OFFER:

• Full Time (39 hours per week) - rotating schedule Monday - Sunday to 7 am to 4 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
• Fully Paid Training that optimally prepares you for your job - 4 weeks duration (office-based).
• 24 holiday days per year on a full-time basis.
• Best-in-class people engagement activities and programs.
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
• Employee Assistance Program - Free, confidential, and impartial guidance and support.
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization.
• Option to sign up for Discounted Private Health Insurance.
• Referral Program: Refer a Friend and get a Referral bonus.
• Access to specialized LinkedIn training courses.
• Location: Barcelona, Spain.

In collaboration we are working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Japanese-speaking Customer Support Agent for their Limassol office.

Location: Remote (EMEA)

Employment type: Full-time

Remuneration: Service agreement

DUTIES AND RESPONSIBILITIES:

• Graduated with a College/University degree.
• Qualifications in economics/ finance or any related field is a plus.
• Excellent command of the English and Japanese languages, both verbal and written (C1)
• Relevant experience background in the forex industry would be considered as an advantage.
• Flexible to work on a weekly rotating shift 24/7 (morning/ afternoon/ night)
• Excellent communication and interpersonal skills.
• Computer literate with strong experience using MS Office applications, trading platforms, CRM Systems, Chat, and email systems to monitor performance.
• Works independently and as a part of a team with a willingness to ensure results are achieved.
• Ability to work under pressure and meet deadlines.
• Ability to work effectively in an office-based environment.

REQUIREMENTS:

• Assists customers to open trading accounts.
• Answering e-mails, amending existing accounts, maintaining client records and liaising with appropriate departments.
• Handles welcome calls/call-back requests.
• Maintains contact with existing clients to ensure high levels of client satisfaction.
• Provides general information regarding platforms and services offered.
• Handling of back-office queries.
• Supporting clients with technical and troubleshooting issues.
• Dealing with customer complaints promptly and effectively.
• Providing support and troubleshooting on Meta Trader platforms.
• Liaising with all departments to resolve issues.
• Suggests ideas and action to develop the market.
• Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns.
• Forwards any issues or requests to the head of the department and/or the appropriate department.
• Educates the customer where applicable.
• Ability to work in a dynamic and multicultural environment.

BENEFITS:

• Remuneration according to qualifications and experience
• 13th Salary
• Medical Insurance Scheme
• Provident Fund
• Working Permit arrangements for the employee
• Company’s Group Discount Scheme
• Free Parking
• Inhouse fitness room with classes
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment
• Opportunities for professional learning and growth

In collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Site Acquisition Consultant to join their team in Hanover or Dusseldorf office.

Location: Hanover, Germany or Dusseldorf, Germany

Employment type: Full-time

Remuneration: Base salary + commissions

DUTIES AND RESPONSIBILITIES:

• Searching for suitable locations for telecom antennas and identifying potential landlords
• Completing site visits by travelling to identified locations and capturing geospatial data and visual reports
• Successfully signing lease agreements with landlords through negotiating terms
• Maintaining up-to-date information in our custom software
• Thriving in an international environment alongside other talented and innovated individuals

REQUIREMENTS:

• Native level of German (C1) with fluency in English
• Ability to travel throughout Germany for business
• Sales or negotiations experience
• Extraordinary negotiations skills are an absolute necessity
• Great communication skills
• Computer skills with sound knowledge of Microsoft Office package
• Ability to work independently, while being team player at the same time

OFFER:

• Excellent remuneration package based on experience, skills and performance
• Increasing holiday entitlement
• Weekly competitions and prizes
• Fantastic company and team events
• International networking opportunities
• Erasmus programme
• Guidance and tools to reach your full potential
• In-house trainings, considered the best in the industry

In collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Lease Consultant in Dusseldorf, Germany or Dublin Ireland

Location: Dusseldorf, Germany or Dublin Ireland

Work model: Hybrid after 6 months, details to be discussed

Employment type: Full-time

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Achieving targets and enjoying uncapped commission
• Preparing proposals and negotiating contract terms with property owners via phone calls in regards to possible setup of telecom antennas
• Following up with property owners and getting commitments
• Being organised and updating MD7’s internal database
• Thriving in an international environment alongside other talented and innovated individuals.

REQUIREMENTS:

• Native-level of German and basic English fluency
• Enthusiastic with a desire to learn
• Sales and negotiations background is needed
• The ability to work independently while also being a team player
• Computer skills with proficiency in Excel, Outlook and Word

OFFER:

• Increasing holiday entitlement
• Weekly competitions and prizes
• Fantastic company and team events
• International networking opportunities
• Relocation support (applicable for Dublin office only)
• Hybrid model
• Gym membership
• And many others!

In collaboration we are working together with a renowned Asian company in the Semiconductor industry. Are you ready to build meaningful relationships while delivering exceptional service in the fast-paced semiconductor industry? We’re looking for an Inside Sales Representative to join our dynamic team! You’ll be the go-to contact for 2-3 key clients, managing everything from order processing to client communication, ensuring seamless experiences and long-term partnerships. This role offers the flexibility of working from home with periodic client visits in Austria (1-2 months).

Key Responsibilities:

- Serve as the primary contact for 2-3 semiconductor clients, building and nurturing relationships.

- Handle inside sales activities remotely, including client communication, order management, and ensuring timely delivery.

- Collaborate closely with clients to understand their needs, offering tailored solutions and support.

- Travel for in-person client visits to strengthen partnerships and address specific business needs.

- Effectively communicate product info, technical solutions, and updates while working with technical and sales teams to meet client expectations.

- Maintain accurate records of client interactions and monitor sales performance, seeking opportunities to drive additional value.

What You Bring:

- 2-3 years of sales experience in the semiconductor industry (must understand how semiconductors are crafted).

- Strong technical knowledge and client relationship management skills.

- Proactive and independent working style, with excellent communication and organizational abilities.

- Willingness to travel to Austria once every 1-2 months.

- Fluency in German and English is essential.

Ideal Candidate Profile:

- Strong customer-focused mindset.

- Detail-oriented with a proactive approach to managing orders and client needs.

- Self-motivated, eager to understand and stay updated on semiconductor products.

- Enjoys building long-term relationships with clients.

Join us in delivering outstanding solutions to the semiconductor industry while working in a flexible and client-focused role!

In collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Sales Team Lead to join their team in Dublin.

Location: Dublin, Ireland

Work model: on-site

Employment type: Full-time

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Lead and coach a team of Lease Consultants, ensuring productivity and quality
• Delegate tasks and foster a collaborative work environment
• Track and manage team performance, ensuring alignment with department goals
• Set performance targets and conduct regular reviews
• Collaborate with HR on performance and personnel issues
• Identify project challenges and develop innovative solutions
• Manage resources, timelines, and client expectations for successful project delivery
• Maintain open communication with clients to ensure objectives are met
• Coordinate client requests and process improvements with the team
• Create and present performance reports to stakeholders
• Identify improvement areas using data insights and update reporting processes as needed.

REQUIREMENTS

• Expert-level proficiency in spoken and written German, with fluency in English
• Minimum of 1 year of team leadership experience
• Previous experience in sales, negotiation, or B2B phone sales
• Solution-oriented with proven negotiation and persuasion abilities
• Demonstrated ability to lead and execute an effective sales process
• Ability to work independently with minimal supervision
• Strong organizational and time management skills
• Analytical mindset with a focus on accuracy
• Must be confident in placing outbound sales calls
• Experience in the mortgage, insurance, or real estate sectors will be considered as a plus
• Sense of ownership and accountability
• Ability to foster a proactive team spirit
• Decisiveness and leadership
• Computer literate with sound knowledge of Microsoft Office package.

OFFER

• Excellent remuneration package based on experience, skills and performance
• Increasing holiday entitlement
• Health and Dental Insurance
• Gym Membership Allowance
• Private retirement savings account (PRSA)
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Access to the Taxsaver scheme
• Participation in company-wide competitions, monthly team events, quarterly company events, and quarterly company-sponsored volunteer events
• Internal development opportunities across international offices
• And many others!