Ofertas de empleo de we resolve

i2CAT Foundation is looking for an Innovation Manager with at least 3+ years of recent experience in IT innovation consulting and management to join its growing “Data Spaces” team. Data Spaces are the new EU data sharing and digital service ecosystems in development for strategic verticals, such as Mobility, Health and Industry.

i2CAT is a leader in the field of data spaces, coordinating strategic initiatives and participating in many more. Examples where the new position will be working in:

• The Data Space Demonstration Centre in Catalonia, in coordination with the Generalitat de Catalunya. The initiative works with public and private sector actors in Mobility, Health and Industry to identify, design and implement use cases, acting as demonstrators for developing scalable data ecosystems. This requires extensive work with a variety of local Catalan clusters, and engagement with stakeholders (companies and administrations) to understand the data sharing technology and standards applied to their business and strategy goals, and support them during the lifecycle of implementing their use cases (individual projects).
• European Mobility Data Space, a large EC co-funded initiative, where i2CAT is coordinating the implementation of pilots in Barcelona (1 of 9 EU regions participating in the project). The overall project is developing, deploying and piloting a data and service ecosystem for Europe’s future mobility. Use cases involve both the public and private sectors in areas such as public transport and traffic optimization.
• Various local, national and EU forums and working groups, such as International Data Space Association, Gaia-X and Big Data Value Association. These groups are advancing data spaces with aspects complimentary to their technical state of the art and implementation (e.g. use case definition, business and governance models, etc) in various verticals.

i2CAT’s data space team has a holistic role in these projects: coordination, technical architecture design, development, implementation, use case piloting, evolution of IP, ecosystem engagement, development of new opportunities, and more. This position will require a mix of consulting, innovation project management, opportunity development and ecosystem engagement.

The position will carry out a variety of different activities, requiring agility and flexibility across the lifecycle of innovation projects:

• Work with public and private sector clients and partners across various verticals (e.g. mobility, industry, digital health) to define technological solutions to their challenges in secure data exchange within B2B and G2B ecosystems. This will be done in collaboration with the team’s technical experts.
• Engage local, national and EU companies, administrations and institutions to help them understand how these data and service ecosystems (“data spaces”) can resolve business and technical challenges, as well as create new opportunities. This engagement is done through participation in events, workshops, forums and 1:1 meetings.
• Support the technical coordination of use case implementation pilots in a variety of verticals, such as mobility, health and industry. Pilots include a mix of data providers, service providers and technology partners. This will be done in collaboration with the team’s engineers and i2CAT’s project managers, and requires the candidate to prioritize and monitor the business and technical goals of the project with these external partners.
• Actively participate in various local, national and EU working groups focused on data space topics complementary to the technical standards: business models, governance models, product/service development, ecosystem development, etc.
• Work with potential project partners across Europe to develop competitive proposals for funded projects in these topics (e.g. Horizon Europe).
• Develop new project opportunities with partners and clients (companies and administrations), in collaboration with i2CAT business developers for the private and public sectors.

Who we are:

The i2CAT Foundation is a non-profit research and innovation center that promotes mission-driven R&D activities on advanced Internet architectures, applications, and services. More than 15 years of international research define our expertise in the fields of 5G, IoT, VR, and Immersive Technologies, Cybersecurity, Blockchain, AI, and Digital Social Innovation. The center partners with companies, public administration, academia, and end-users to leverage this knowledge in order to meet real social and business challenges.

The greatest value of i2CAT is the talent of the people who make up our human team. We enjoy a team of people from more than 13 different nationalities and work every day to create and foster a work environment where we all feel comfortable creating, innovating and growing.

Want to know more? Visit our webpage! www.i2cat.net

What will you enjoy?

• Work from our offices or from home, whichever works best for you. We only ask for one day in person at the office to coordinate with the rest of the team.
• This is a full-time vacancy.
• We have a flexible work schedule respecting your work-life balance.
• Reduced working hours on Fridays and in July and August.
• Fix + variable salary based on objectives.
• You decide wether you preferr to receive your salary in 12 or 14 payments.
• Optional benefits: Configure your salary according to your needs. We offer you the option of restaurant vouchers, public transport vouchers, nursery services, and medical insurance.
• Annual leave of 27 working days.
• We have fruit in the office to promote a healthy lifestyle
• Free coffee and tea.
• If you are interested, you can participate in events of your sector.
• You will work with a laptop. You can choose your operative system, Mac, Linux or Windows.
• Company social and team-building events (virtual & in-person).
• You can develop your own and personal training programme with our support.
• We will work so that you have a career plan to promote your growth and development.

Where will you do it?

At i2CAT we already have an established ‘work-from-home’ policy for some time. You can work from home or from the office, whichever suits you best. We expect that you attend the office one day per week to stay connected with your team and to engage with other colleagues

If you decide to come to the office, we are located in Zona Universitària, next to the Campus Nord of the UPC, within a multidisciplinary and multicultural environment. It is a very well-connected area (metro, tram, bus) with bars and restaurants around.

Our offices are designed with an open-office concept where everything is light and transparency. We have a variety of workspaces so that you don't have to be at the same table all day.

Diversity is key to progress and innovation, and at the i2CAT Foundation, we actively work to create an inclusive and equitable environment where everyone can develop their full potential. That’s why we are committed to plurality and aim to increase the number of people with functional diversity within our team.

We seek talented individuals with diverse perspectives to enrich our team. In our selection processes, we are committed to promoting female talent and are particularly interested in the experience of women and other underrepresented groups in the scientific and technological fields. This will help us be better prepared to tackle complex challenges. If candidates have similar qualifications, priority will be given t

Ubicación: Carrefour Finestrat (Alicante)
Jornada: 36 horas semanales, horario rotativo
Salario: 1.243,20€ brutos/mes + Comisiones

Sobre nosotros
En Ovatio by Iberdrola, lideramos la transición hacia un modelo energético más sostenible, promoviendo soluciones renovables que contribuyen a la lucha contra el cambio climático. Nos comprometemos a ofrecer soluciones energéticas eficientes y accesibles, ayudando a hogares y empresas a mejorar su eficiencia energética.

¿Qué harás?
Tu principal responsabilidad será desempeñar tu trabajo como Comercial de Stand en el Carrefour Finestrat. Entre tus funciones estarán:

• Captar la atención de los clientes, ofreciendo nuestros servicios.
• Resolver dudas y responder a las preguntas de los clientes.
• Cerrar ventas, asegurando una experiencia de calidad para el cliente.

Tu papel será clave para representar la marca y garantizar el éxito en la captación y fidelización de clientes.

¿Qué ofrecemos?

• Contrato indefinido desde el inicio, con alta en la Seguridad Social.
• Formación inicial remunerada para garantizar tu éxito en el puesto.
• Jornada de 36 horas semanales de Lunes a Sábado en horario rotativo:
  • Una semana de mañanas (09:15 - 15:15).
  • Una semana de tardes (15:15 - 21:15).
• Salario fijo competitivo: 1.243,20€ brutos/mes + atractivas comisiones.
• 31 días naturales de vacaciones al año.
• Incorporación inmediata a un equipo dinámico y profesional.

¿Te interesa?
¡Queremos conocerte! Envía tu CV o aplica directamente a través de nuestra página web.

¡Únete a Grupo Vihotec y desarrolla tu carrera en el sector energético!

Our client is a leading provider of on-chain data and market intelligence, offering deep insights into blockchain networks, investor behavior, and market trends. Their platform transforms vast amounts of blockchain data into actionable analytics through interactive visualizations and real-time metrics, helping users interpret market dynamics with clarity. As a forward-thinking company in the Web3 space, they empower investors and blockchain teams with valuable insights to make informed decisions in a rapidly evolving market.

ROLE
As a Senior Golang Backend Engineer, you will be at the heart of the platform’s core backend development, improving internal APIs, enhancing system performance, and building new features. You’ll work on distributed systems designed to handle high data loads and ensure scalability. Your role will involve streamlining data integrations, managing user authentication and payments, and supporting dashboards and custom metrics. Collaboration across teams, problem-solving, and infrastructure optimization will be key to your success. This is a full-time, fully remote position for candidates located within the CET time zone.

RESPONSIBILITIES
• Design and build robust Golang services
• Monitor and optimize internal API performance
• Work effectively within a distributed systems environment
• Scale systems to support a data-intensive platform
• Collaborate with cross-functional teams to solve complex challenges

• Take initiative to identify and resolve issues, fostering an empowered engineering culture
• Develop a deep understanding of the system and contribute across all key areas

• International company with great growth opportunities
• If you like challenges, this is your place

Multinational company specializing in the manufacturing of buttons, metal components, personalized jewelry, and fashion accessories for the global apparel, leather goods, and decoration industries. With operational units in Europe and Asia, the company partners with clients, providing expertise and creativity to bring their ideas and projects to life

Sales & Business Development

• Define annual budgets and product strategies for each client.
• Conduct market analysis to understand customer expectations and identify new segments.
• Drive revenue growth and achieve annual sales targets.
• Develop commercial and marketing strategies in collaboration with leadership and back-office teams.
• Work closely with clients to optimize the balance between standard and seasonal products.
• Provide high-quality customer service, ensuring seamless coordination with internal teams (technical office, production, logistics).
• Prepare reports (weekly, monthly, quarterly) to track performance, update forecasts, and analyze commercial initiatives.
• Monitor market trends and competitive activities to identify opportunities and risks.
• Lead prospecting activities to expand the client portfolio.

Product Development & Industrialization

• Analyze client requests and collection briefs to define development needs.
• Prepare documentation for prototype launches and oversee their production.
• Act as a key liaison between clients and the technical office to manage project development.
• Ensure prototypes meet quality and production standards.
• Collaborate with the technical office to calculate and optimize manufacturing costs.
• Oversee the industrialization of prototypes for full-scale production.
• Address and resolve any production-related issues with internal teams.
• Ensure timely delivery of prototypes and orders.
• Monitor invoicing processes to align with sales operations.

• Professional Growth: Opportunity to work in a dynamic and international environment within the fashion and luxury industry.
• Skill Development: Hands-on experience in product development, sales, and market strategy, collaborating with key industry players.
• Networking: Build strong relationships with major fashion brands and expand your industry connections.
• Autonomy & Responsibility: Take ownership of projects and contribute to strategic decisions that shape the business.

• Professional opportunity with a leading global client in its sector
• A committed SAP FICO consultant looking for professional stability with a client

A multinational company that is a benchmark in its sector for its innovative solutions for people's health and well-being. We would like to highlight that our client has more than 10,000 employees in +60 countries, with a consolidated turnover of billions and that it is also recognised and awarded as an exceptional place to work.

• Follow up and resolve support cases logged via the company support portal for the Finance and Controlling domain
• Coordinate the support related outsourcing within FI for both SAP and Odoo.
• Responsible for the support follow up as senior support consultant, taking up more complex tickets and change requests.
• Write functional specifications for new approved change requests
• Perform functional testing and validate integration testing.
• Ensure execution of Change Requests and Developments.
• Keep Global Customizing Documentation up-to-date.
• Contribute in optimization activities and implement additional functionalities.
• Contribute to upgrades for SAP and Odoo.
• Organize or assist in post implementation reviews and training sessions

Our client is responsible for cultivating an inclusive global workplace that fully embraces diversity and equal opportunities for all.

• Senior QARA Specialist.
• Pharma Leader Company (60% Telework) - Vallés Oriental.

Pharma Leader Company

• Collaborate in maintaining the quality system documentation processes and procedures adopted by the company.
• Investigate and resolve quality issues, implementing corrective and preventive actions to mitigate recurrence.
• Coordinate and support the preparation of software technical documents appropriate for regulatory submissions.
• Support the regulatory submissions for market authorization for medical device products.
• Conduct internal assessments and audits to identify areas for improvement and ensure adherence to established procedures.
• Facilitate the approval process for software releases.
• Disseminating knowledge about the Quality System and regulatory requirements.
• Oversee post-market surveillance activities related to medical device products.
• Offer guidance and mentorship to QARA team members at lower levels.

• Permanent Contract.
• Competitive Salary.
• 3 days a week working from home.
• Flexible Schedule.
• Multicultural and friendly team.
• Exciting opportunities for professional development.
• Ongoing training.
• Multiple Social benefits: Canteen, health insurance, nursery check, English training...

MOLINS | Imagine. Project. Build.

Step into an exciting opportunity with?Molins, a solid and solvent company with a long history of innovation and growth. Here you’ll work alongside a team of passionate and enthusiastic professionals who foster a collaborative and supportive environment.

Imagine, project and build?your own career, at Molins you’ll have the freedom to shape your own career path, continuously learning and evolving while contributing your expertise to meaningful projects. If you’re ready to make an impact and help build a better future, this is the place for you.

And speaking about the future, shall we talk about yours?

JOB DESCRIPTION

The selected person will be primarily responsible for the design and execution of the company’s digitalization and customer experience projects in a integral way. The IT Project Manager will make decisions, resolve any issues that may arise, and establish, prioritize, and evaluate timelines, objectives, and deliverables to ensure the achievement of strategic plans, with a clear focus on process automation and efficiency.

KEY RESPONSABILITIES

As an IT Project Manager, your key responsibilities will include:

• Diagnose the company's needs and propose projects, demonstrating the improvements that will be achieved through their development.
• Plan, execute, and monitor IT projects from preparation and kick-off to completion.
• Manage project resources, including staff, external partners, budget, and schedules.
• Identify and mitigate risks during the project lifecycle.
• Collaborate with technical and business teams to ensure the correct execution of projects.
• Ensure that projects meet quality, deadline and budget requirements.
• Conduct regular reports on project status and provide updates to stakeholders.
• Lead the implementation of new technological solutions and ensure correct integration with existing systems.
• Oversee the implementation of proposed solution and evaluate its alignment with needs at project closure.
• Ensure compliance with security regulations and IT best practices across projects.

WHAT DO WE OFFER?

• Competitive salary + bonus.
• Hybrid and flexible remote work model.
• Flexible working hours.
• Shorter workdays on Fridays and during the summer.
• Canteen with special prices for employees.
• Physiotherapy services at reduced rates for employees.
• Flexible compensation options (restaurant tickets, medical insurance).
• Continuous training.

• O2C Purchase Order Administrator with fluent French and English
• PageGroup SSC

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre

Being based in our Barcelona Shared Services Centre. The O2C Administrator is part of Order to Cash team (O2C) and sits within the Global Transactional Finance function. The primary purpose of the role is to support the overall O2C department with key activities including: Purchase Order Management and general support. Successful candidates must have the ability to work effectively in cross functional and cross-cultural global environments.

• Purchase Order Collection:Collect purchase orders from various sources, including customers, sales teams, and online portals.
• Data Entry: Accurately enter purchase order information into the company's order management system.
• Order Verification: Verify the completeness and accuracy of purchase orders, ensuring they meet the company's requirements and standards.
• Order Tracking: Maintain a system for tracking the status of purchase orders, including order confirmations, shipping, and delivery information.
• Communication: Collaborate with internal teams to resolve any discrepancies or issues related to purchase orders.

• Experience in a very multinational environment (+40 nationalities in the SSC)
• Competitive compensation and benefits package in Barcelona, various well-being activity options

• O2C PO Administrator (fluency in English)
• PageGroup SSC

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Purchase Order Collection:
Collect purchase orders from various sources, including customers, sales teams, and online portals.
Data Entry:
Accurately enter purchase order information into the company's order management system.
Order Verification:
Verify the completeness and accuracy of purchase orders, ensuring they meet the company's requirements and standards.
Order Tracking:
Maintain a system for tracking the status of purchase orders, including order confirmations, shipping, and delivery information.
Communication:
Collaborate with internal teams to resolve any discrepancies or issues related to purchase orders.

• Experience in a very multinational environment (+40 nationalities in the SSC)
• Competitive compensation and benefits package in Barcelona, various well-being activity options

• Immediate Incorporation
• Indefinite Term Contract

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre

O2C Administrator with English and French will be responsible for:

Position Purpose:

Being based in our Barcelona Shared Services Centre, the O2C Administrator is part of the Order to Cash team (O2C) and sits within the Global Transactional Finance function. Primary purpose of the role is to support the overall O2C department with key activities including Vendor Requests and Platform management. Successful candidates must have the ability to work effectively in cross-functional and cross-cultural global environments.

Key Responsibilities:

• Manage registration & accesses, integration & document flow on client platforms
• Post & manage invoices on the different platforms as per guidance & integration deadline
• Resolve invoice disputes and platform related queries in collaboration with internal teams
• Work closely with different teams to automate & optimize platform-related as well as internal processes
• Responsible for Vendor requests impacting O2C Activities (Invoicing or Collection process)

Offered for O2C Administrator with English and French:

• Competitive compensation and benefits package in Barcelona
• Experience in a multinational environment (40+ nationalities in the SSC)
• Various well-being activities

MOLINS | Imagine. Project. Build.

Step into an exciting opportunity with?Molins, a solid and solvent company with a long history of innovation and growth. Here you’ll work alongside a team of passionate and enthusiastic professionals who foster a collaborative and supportive environment.

Imagine, project and build?your own career, at Molins you’ll have the freedom to shape your own career path, continuously learning and evolving while contributing your expertise to meaningful projects. If you’re ready to make an impact and help build a better future, this is the place for you.

And speaking about the future, shall we talk about yours?

JOB DESCRIPTION

As a member of the Business Solutions department of Global IT, we are looking for a Consultant expert in SAP support functions in the logistics area: SD, WM, LE-TRA.

KEY RESPONSIBILITIES

As a Consultant SAP Logistics, your key responsibilities will include:

Detailed Analysis:

• Conduct a thorough analysis of complex business process requirements and provide appropriate system solutions.
• Identify, interpret, validate, and document customer requirements.

Configuration and Customization:

• Design, customize, and configure SAP SD, WM, LE-TRA modules.
• Document functional designs, test cases, and results.

Project Management:

• Facilitate workshops to gather business requirements.
• Map customer objectives and processes, developing necessary modifications to meet their needs.

Problem Resolution:

• Act as a liaison with the customer to resolve software issues.
• Handle emergency changes or transport as needed.

Consulting and Training:

• Provide consulting services on new implementations and existing support projects.
• Facilitate user training and support as needed.

Technical Leadership:

• Act as a mentor in the SAP SD, SAP LE-TRA area.
• Collaborate with the technical and functional team.

WHAT DO WE OFFER?

• Competitive salary + bonus.
• Hybrid and flexible remote work model.
• Flexible working hours.
• Shorter workdays on Fridays and during the summer.
• Canteen with special prices for employees.
• Physiotherapy services at reduced rates for employees.
• Flexible compensation options (restaurant tickets, medical insurance).
• Continuous training.

Welcome to Grupo Hotusa, The Industry of Happiness

Hotusa Group is a group of companies in the international tourism-hotel sector. Since 1977 and with more than 5,000 employees around the world, we promote the tourism industry through hotel management, distribution and the provision of services and solutions to independent hotels. We currently have more than 250 own hotels and more than 3,000 associated hotels.

We are looking for a Purchasing Manager for Rome. What will you be responsible for?

- Responsible for creating new relationships of trust with clients and suppliers by promoting existing ones.

- In-depth knowledge of key customer needs and requirements, as well as our products.

- Expand relationships with existing clients by continually proposing solutions that meet their objectives.

- Ensure that the correct products and services are delivered to customers in a timely manner.

- Serve as a communication link between clients and internal teams.

- Resolve any incident that may arise with customers and turn it into an opportunity to maintain trust and build customer loyalty.

- Prepare periodic reports on the progress of the designated client portfolio, be able to make forecasts and work with key metrics to evaluate their performance.

Requirements:

Proven experience as a purchasing salesperson.

Experience in sales and providing solutions based on knowledge of customer needs.

Strong communication and interpersonal skills to establish relationships with professionals at all organizational levels.

Autonomous, responsible person with great organizational capacity.

Great capacity for reflection and decision making.

High level of Italian

What we offer?

Additionally, by being part of Grupo Hotusa you will be able to enjoy the following benefits:

50% discount on our high-end hotels: You can benefit from discounts of up to 50% in all our magnificent 4*/5* hotels around the world and up to 20% for your family.

The Power Business School Training: 100% free and unlimited access to all training (MBA, digital, office automation, Skills, etc.) from our partner The Power Business School, the number 1 online business school on the market and taught by the best active professionals in the sector.

Language Training: You will have access to our language training, both in person and online. 

Access to our Employee Club: where you can benefit from different types of discounts and advantages of all kinds (leisure, technology, sports, fashion, etc.)

Enjoy free hotel nights: with the Hotusa Group Referral Program, we reward recommendations that turn into hires. If you recommend someone and we hire them, you receive free hotel nights.

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer.

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to meet objectives.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings and keep updated on processes and tools.

Requirements

• Proficient in Finnish (C1) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is nice to have.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem solving.
• Service-oriented profile with a focus on resolving issues efficiently.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to foster collaboration and fun.

If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!

#CustomerSupport #FinnishJobs #BPOCareers #RigaJobs #CustomerService #HiringNow #Relocation #TechSupport #TeamWork

In collaboration, we are working with a BPO company looking to recruit a German-speaking Service Desk Agent to join their offices in Timi?oara, Romania.

Position: Service Desk Agent

Location: Timi?oara, Romania
Work Model: Hybrid (following successful completion of a 3-month training period)
Employment Type: Full-time

Duties and Responsibilities

• Monitor and resolve system and application issues in a timely manner.
• Provide support through phone, email, and chat during rotating shifts.
• Perform basic troubleshooting and fault isolation to identify issues.
• Follow established procedures for routine system maintenance and updates.
• Assist with resolving user inquiries and help desk-related concerns.
• Collaborate with higher-level support teams for issue escalations and resolutions.
• Track and analyze help desk performance metrics.
• Troubleshoot and resolve basic operating system and network-related issues.
• Configure and manage applications and handle network-related concerns.

Requirements

• Fluent in German (B2 or above) and English (B2), both written and spoken.
• Ability to understand and meet customer needs while aligning with business objectives.
• Strong problem-analysis skills and ability to break down and organize complex situations.
• Proficiency in MS Office Suite and basic understanding of network concepts.
• High attention to detail and accuracy.
• Strong problem-solving and critical thinking abilities.
• Ability to address diverse stakeholder needs and negotiate effective solutions.
• Collaborative and team-oriented approach to achieving goals.
• Technical background preferred, particularly in telecommunications.
• 0-2 years of experience in customer support or service roles.
• Familiarity with network management tools (e.g., NMS, OSS) is a plus.
• Comfortable working in fast-paced, customer-facing environments.
• Quick to learn new technologies and adapt to evolving tools and systems.

Offer

• Working schedule: Hybrid, Monday to Friday, 9 AM - 5:30 PM
• Dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Warm team environment and fun team events
• Meal allowance and transportation reimbursement
• Vacation bonus and fitness/wellness reimbursement
• Gift vouchers for Christmas and Easter
• Private health insurance

Join a thriving international team and advance your career in a dynamic and supportive work environment! Apply today!

#ServiceDesk #GermanJobs #TechSupport #BPOCareers #Timi?oaraJobs #HiringNow #ITSupport #CustomerCare

In collaboration, we are working with a leading tech company looking to recruit a Control Room Operator to join their team in Bogotá, Colombia.

Position: Control Room Operator

Location: Bogotá, Colombia
Employment Type: Full-time
Work Model: On-site
Remuneration: Base salary

Duties and Responsibilities

• Oversee and verify all studio activities to ensure alignment with organizational standards for smooth operations.
• Ensure the studio environment and equipment are fully operational and meet required standards.
• Quickly address and resolve table calls to minimize disruptions to gameplay.
• Uphold and enforce company game standards during all live sessions to ensure consistency and quality.
• Record and report operational incidents or discrepancies with accurate and thorough documentation.
• Assist CRO Specialists, Shift Managers, and team leaders with operational tasks to improve efficiency.
• Stay updated on all procedures, rules, promotions, and game strategies to ensure compliance with company guidelines.

Requirements

• Native or fluent in English (C1 level), with strong written and spoken communication skills.
• Minimum 1 year of experience in the live/online casino industry.
• Solid understanding of games and operational procedures.
• Proficient in PC usage and Microsoft Office applications.
• Previous experience in a supervisory or management position is a plus.
• Knowledge of live casino technology or control room systems is an advantage.

Benefits

• Competitive salary
• Private health insurance from day one
• International work environment
• Opportunities for career development
• And many more!

Join a fast-paced, exciting industry and take your career to the next level. Apply today!

#ControlRoomOperator #LiveCasino #GamingIndustry #TechJobs #HiringNow #CareerGrowth #BogotaJobs

Chinesse chemical company leader provider of advanced materials and specialty chemicals, located in Cornellà is looking for a Technical Service Engineer.

As a Technical Service Engineer, you will be an integral part of our international business and technical team. This role involves contributing to the success of our ambitious overseas business development. The Technical Service Engineer will report to the Overseas Technical Service Manager, and work closely with experienced researchers and sales managers to ensure the efficient and fast business growth.

Responsibilities:

• Provide professional and timely technical services to polyurethane downstream customers.
• Provide fast and effective technical services to customers when product runs line test.
• Identify problems quickly and efficiently during problem-solving, help customers to resolve the issue, and handle customer complaints.
• Collaborate with sales and technical teams to develop new customer, conduct factory trial, and collaborate to fulfil sales target.
• Collect market information of new customer needs, industry development trends, and monitor the performance of our and competitor's products.
• Provide market and product information to support R&D and sales teams in product improvement, business development, and customer management.

We offer:

• Fulltime permanent contract
• Flexible schedule
• Gross per year: 35k-40k
• Overseas training