Ofertas de empleo de we resolve

In collaboration with a leading Outsourcing/BPO consultancy, we are looking for a Czech-speaking Technical Customer Support Representative to join their dynamic team in Lisbon. You’ll have the opportunity to work with enterprise customers and partners, assisting them with complex technical issues while providing top-tier customer service. If you’re passionate about technology and enjoy problem-solving, this role is for you!

Location: Lisbon, Portugal
Employment Type: Full-time
Remuneration: Base salary

What You’ll Do:

As a Technical Customer Support Representative, you will be the go-to expert for troubleshooting and resolving technical issues. Your responsibilities will include:

• Customer Assistance: Respond to customer queries efficiently across various channels, ensuring their issues are addressed in a timely manner.
• Identify and Troubleshoot Issues: Gather relevant information to identify the problem and determine the level of support needed.
• Research and Investigate: Conduct in-depth research to resolve technical issues, collaborating with other teams when necessary.
• Escalation and Advocacy: Escalate unresolved issues to management while advocating for the customer, ensuring they are kept informed throughout the process.
• Collaborate with Engineering Teams: Work alongside engineering teams to address service issues, develop test cases, and assist in producing bug fixes.
• Meet Service Level Agreements (SLAs): Ensure that each case you handle meets the client’s SLAs, while delivering excellent customer satisfaction by managing expectations and following through on commitments.
• Document Your Work: Maintain detailed records of your technical work and research to ensure thorough documentation.
• Proactive Customer Care: Address potential customer satisfaction concerns before they escalate into larger problems.

What You Bring:

• Language Skills: Native or fluent in Czech (verbal and written), with strong English skills (B2 level or higher).
• Technical Expertise: Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online.
• Networking & Authentication Knowledge: Familiarity with Networking, Protocols, Authentication (e.g., Kerberos, NTLM) and PowerShell.
• Office 365 Tools Experience: Experience with Office 365 Directory Synchronization (DirSync) and Microsoft Azure Active Directory Connect (AD Connect).
• DNS Expertise: Proficiency in DNS record types, DNS management, and troubleshooting.
• Active Directory Skills: Experience working with Active Directory (FSMO roles, Domains and Trusts, Sites and Services).
• Problem-Solving: Ability to read network captures and conduct network analysis.
• Team Player: Ability to work both independently and as part of a supportive, team-oriented environment.
• Adaptability: A resourceful, calm personality capable of handling high-pressure situations.

Working Schedule: Monday to Friday, rotational shifts from 08:00 AM to 05:00 PM (40 hours per week).

What’s in It for You:

• Competitive Salary: An excellent remuneration package based on your experience, skills, and performance.
• Health Coverage: Private health insurance after contract signing.
• Relocation Support: Assistance with relocation, including subsidized company accommodation.
• Performance Bonuses: Discretionary bonuses based on KPIs and achievements.
• Team Atmosphere: Join a dynamic, multilingual, and multicultural team with a positive and creative atmosphere.
• Career Development: Access to guidance and tools to help you reach your full potential.

If you’re ready to take your technical support career to the next level and enjoy life in beautiful Lisbon, apply today!

Desde HRCS estamos buscando un/a Brand Manager para una importante empresa del sector retail.

Se precisa una persona que gestione el desarrollo de la marca de la empresa. Dentro del departamento de Marketing colabore en la implementación, desarrollo y ejecución del plan de marketing, de manera efectiva y con el objetivo de crecimiento y fortalecimiento de la marca.

Sus responsabilidades serían:

• Desarrollar la estrategia de marca: ayudar a definir los objetivos de marca y planificar para lograrlos (RRSS, WEB, eventos)
• Impulsar la visibilidad y el reconocimiento de la marca.
• Gestión de activaciones de marketing: planes de medios; patrocinios; promociones; PLV; online marketing.
• Liderar el desarrollo de producto, coordinando desde el concepto hasta el lanzamiento.
• Análisis de mercado y competencia.
• Analizar y resolver cualquier problema del día a día de la marca de manera eficiente.
• Medir y reportar el retorno de inversión (ROI) de las campañas de marketing.

• Accounts Payable with Fluent English
• Multinational Company - SSC

Multinational Company - SSC, wellness equipment.

We are seeking a meticulous and organized Accounts Payable Specialist to efficiently manage all aspects of the company's vendor relationships. The ideal candidate will be responsible for the accurate and timely recording of vendor invoices, resolving vendor inquiries, and ensuring timely payments.

Key Responsibilities:

• Invoice Processing: Accurately record all vendor invoices in the accounting system, ensuring proper coding and classification.
• Vendor Relations: Respond to vendor inquiries and resolve any discrepancies or issues in a timely and professional manner.
• Invoice Tracking: Maintain a detailed record of all invoices from receipt to payment, ensuring adherence to payment terms.
• Vendor Portfolio Management: Serve as the primary point of contact for assigned vendor portfolio, building and maintaining strong relationships.
• External Relations: Collaborate with other departments and external vendors to ensure efficient payment processes.

• Base salary + side benefits.
• Permanenet position.
• Internal career opportunities.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

With the launch of Bigdata.com we’re on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets. Powered by RavenPack, the global leader in data analytics for financial services with over 20 years of experience and recognized as the frontrunner in the field of Alternative Data

Bigdata.com is focused on making AI truly useful for financial professionals, enabling smarter, faster, and more informed decisions. This is a unique opportunity to work on breakthrough technology used by leading financial institutions, including some of the world’s most successful hedge funds, banks, and asset managers.

Job Overview

We are seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you are passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for you!

Responsibilities

• Customer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.
• Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.
• Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.
• Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.
• Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.
• Record Keeper: Document and track customer interactions and solutions meticulously.

Requirements

• Communication Whiz: Exceptional communication and customer service skills.
• Problem Solver: Strong ability to investigate and resolve customer issues creatively.
• Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn (e.g., simple scripting or data tools).
• Team Player: Collaborative spirit with a proactive attitude.
• Educational Background: Associate degree or equivalent is required.

Desirable

• Previous experience in customer service.
• Interest in technology or data analytics.

What’s In It For You

• International Culture: Work in a diverse global environment with headquarters in Marbella, Spain, and offices in New York and London.
• Competitive Salary: We offer a fair and competitive salary for your time and effort.
• Transportation: Free company shuttle bus from Malaga, Fuengirola, la Riviera, and Estepona.
• Growth Opportunities: Continuous learning and development support to help you grow within the team.
• Innovation: We encourage innovative thinking and value your input and ideas.
• Equal Opportunity: We celebrate diversity and are committed to creating an inclusive environment for all employees.

In collaboration we are working with a multinational financial services company specializing in online trading that is seeking to onboard a Customer Success Officer (German Speaking) to join their team.

Location: Cyprus, Limassol

Work model: on site

Employment type: Full-time

Remuneration: Base salary quarterly Bonuses, depending on experience.

DUTIES AND RESPONSIBILITIES:

• Assist clients worldwide through live support and handle customer requests through chats and emails in different languages
• Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records
• Demonstrate impeccable telephone etiquette and management
• Handle back office queries
• Support clients with technical and troubleshooting issues
• Report to the management
• Deal with all departments to resolve issues
• Provide support and troubleshooting on Libertex and MT4 Trading Platforms
• Liaise with the Compliance Officer regarding complaints and approval of accounts
• Provide all relevant information to clients regarding documents and materials for becoming a client
• Handling client inquiries appropriately and ensuring that high-level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Contributing to team effort by achieving targeted results
• Assist with other duties as needed from time to time

REQUIREMENTS:

• Degree in Business Studies or any other related field
• Previous experience in a similar position will be considered as a major advantage
• Excellent command of the German and English language is a must. Knowledge of any other languages will be considered as an advantage
• Excellent spoken and written communication skills
• Ability to work efficiently under pressure
• Excellent computer skills (Microsoft Excel and Word)
• Knowledge of MetaTrader platforms will be considered as an advantage
• Ability to work rotational shifts from 09:00 to 18:00, 10:00 to 19:00, and 12:00 to 21:00, Monday to Friday

BENEFITS:

• 24 working days annual leave
• Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
• Udemy Business unlimited membership
• Company discount card with access to various goods and services
• Corporate events and team-building activities
• Professional and personal development opportunities in a fast-growing environment

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: Full-time 

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolution to end users
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Proficient Swedish (C1) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 9 - 18 from Monday to Friday
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

In collaboration we are working with a leading BPO/outsourcing company that is seeking to onboard a Customer Support Advisor - German in Valencia. The employee would join a team that is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

Location: Valencia, Spain

Employment type: permanent contract with 1-month probation period

DUTIES AND RESPONSIBILITIES:

• Ensure the smooth daily operation of our services by handling contacts over the telephone and by email.
• Care for customer satisfaction, making sure that you are going the extra mile with each and every contact.
• Make sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns.
• Strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.
• Follow internal processes and systems to resolve customer issues, taking the recommended next best actions.
• Demonstrate a full understanding of our client and brand values.

REQUIREMENTS:

• Fluent level of both written & spoken German (native)
• Able to communicate clearly and effectively in written and spoken English.
• Experience in the customer service industry and ideally in a Contact Centre environment.
• Be patient and empathic as you'll be supporting a paratransit service.
• Autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude.
• Solution-oriented to provide the correct and best outcome for the customer.
• Be passionate about giving a great customer experience & have the ability to connect with customers, build rapport, and show empathy.
• Well organized and able to prioritize the workload with the ability to work under pressure, and to calm even in stressful situations.

• OFFER:

• Full Time (39 hours per week) - rotating schedule Monday - Sunday to 7 am to 4 pm, 5 days/week (rotative weekends, two weekends off per month guaranteed).
• Fully Paid Training that optimally prepares you for your job - 4 weeks duration (office-based).
• 24 holiday days per year on a full-time basis.
• Best-in-class people engagement activities and programs.
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
• Employee Assistance Program - Free, confidential, and impartial guidance and support.
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization.
• Option to sign up for Discounted Private Health Insurance.
• Referral Program: Refer a Friend and get a Referral bonus.
• Access to specialized LinkedIn training courses.
• Location: Barcelona, Spain.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: full-time 

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Upper Intermediate Dutch/Flemish (B2) and fluent in English (B1+) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours from Monday to Friday 10 AM - 06 PM. 40 hours a week
• Hybrid work (performance dependant)l might be considered after initial 3 months of employment
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities.

EMPLOYEE BENEFITS

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.

We are collaborating to find a Chinese-speaking System Engineer to join our dynamic team in Madrid, Spain! In this role, you will provide top-tier technical assistance to clients, focusing on security systems—experience in this field is a must. You’ll communicate with clients to identify project needs, offer tailored solutions, and resolve technical issues, ensuring customer satisfaction. Additionally, you’ll train clients on product knowledge and create technical documentation to support understanding of product configurations.

Key Responsibilities:

- Communicate with clients to identify project needs and deliver tailored security solutions.

- Train clients on product technical knowledge, helping them quickly familiarize themselves with security systems.

- Prepare and present technical documentation to explain product configurations.

- Resolve technical issues related to products, ensuring customer satisfaction.

Requirements:

- Bachelor's degree or above in Computer Science, Electronics, Telecommunications, or related fields.

- Native Chinese speaker with proficiency in Spanish.

- Experience in security systems is required.

- Prior experience in testing or technical support roles is preferred.

- Strong communication, presentation, and problem-solving skills, with solid teamwork spirit.

Required Skills:

- Technical Support

- Security Systems

- Problem Solving

- Client Communication

Candidate Profile:

- Highly motivated and energetic, with a strong work ethic.

- Adaptable and resourceful in challenging situations.

- Detail-oriented, especially in preparing and managing technical documentation.

Join us in delivering exceptional technical support and ensuring client success in the security systems field!

In collaboration we are  working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga.

Work model: On-site

Location: Riga, Latvia

Employment type: full-time

DUTIES AND RESPONSIBILITIES:

• Handle incoming message requests from customers of a payment platform over phone, chat and email and provide resolutions
• Record case resolutions in the contact center tool based on client communication
• Ensure that cases are resolved within the case life cycle
• Escalate priority issues per client specifications to the immediate lead if applicable
• Work independently and within a team
• Communicate well with internal and external contacts
• Provide exemplary customer experience
• Meet quality standards on all handled contacts
• Follow the schedule of work days and hours, be ready to start working on time
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs
• Attend trainings

REQUIREMENTS:

• Upper-Intermediate Norwegian (B2) and fluent in English (C1) language, both verbal and written
• Previous experience in an outsourced customer service environment is nice to have
• Willingness to relocate to Riga or already residing there
• EU citizenship or valid work permit for Latvia
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy
• Optimistic, friendly, positive, and self-motivated personality
• Ability to work in team
• Service-oriented profile and with a focus on problem solving
• Ability to work shift hours/ part time (to the extent legally possible), adapting fast on change of prioritization
• No remarks in a background check, e.g. no criminal record, and willingness to participate in such background check process during the recruitment process

OFFER:

• Paid startup training and professional development sessions
• Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
• Hybrid work (performance dependant)l might be considered after initial 3 months of employment
• Relocation support
• A dynamic and diverse job in a pleasant and modern environment
• Opportunities for personal and professional development
• Team-building activities

EMPLOYEE BENEFITS

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 pm, providing you with the flexibility to manage your schedule effectively.

• Empresa final
• Flexibilidad

Nuestro cliente es una empresa líder en el sector de retail. Se especializa en soluciones tecnológicas de vanguardia y tiene una sólida reputación por su compromiso con la innovación y la excelencia.

El perfil Programador Fullstack (h/m/d) tendrá como objetivos:

• Desarrollar y mantener aplicaciones web utilizando tecnologías de vanguardia.
• Participar en el diseño y la implementación de nuevas funcionalidades.
• Colaborar con el equipo para identificar y resolver problemas.
• Contribuir a la mejora continua del código y las prácticas de desarrollo.
• Participar en la revisión de código y proporcionar feedback constructivo a los compañeros de equipo.
• Mantenerse al tanto de las tendencias y avances en el campo de la tecnología.
• Asegurar la calidad del software a través de pruebas rigurosas.
• Trabajar en estrecha colaboración con otros departamentos para entender y satisfacer sus necesidades tecnológicas.

• Salario abierto.
• Oportunidad de crecimiento y desarrollo profesional en una empresa líder en el sector.
• Modelo híbrido de trabajo.
• Horario flexible de entrada de 8 a 9h. Horario de 8h a 17h o de 9h a 18h.

En BETWEEN apostamos por ofrecerte las mejores oportunidades dentro del área tecnológica. Contamos con un equipo de más de 900 profesionales. Ser parte de nuestro equipo significa formar parte de una comunidad multicultural, con acceso a oportunidades de crecimiento y desarrollo profesional, generando impacto.

Si quieres desarrollar tus capacidades en un entorno internacional, apostando por trabajar en soluciones de I+D tanto en Ingeniería como en IT, ¡este es tu próximo destino!

Damos soporte en una gran variedad de áreas como Operaciones, Desarrollo de producto, Compras, Firmware, Software, Business Intelligence, Gestión, Transformación digital, ¡y muchas más! Además, desarrollamos soluciones tecnológicas a medida desde nuestros Hubs Tecnológicos.

Actualmente, seleccionamos un/a Desarrollador/a Backend con la habilidad de resolver problemas complejos y guiar a su equipo hacia la excelencia, para incorporarse de forma indefinida.

¿Qué haré? Estas serán tus funciones principales:

• Te integrarás como desarrollador/a en un equipo de producto multidisciplinar de nivel técnico alto.
• Participarás en el diseño y desarrollo de aplicaciones web.
• Reconocerás deficiencias en los sistemas para proponer e implementar soluciones eficientes.

¿Cómo lo haré?

• Tendrás un horario flexible, con jornada intensiva los viernes y en verano.
• Te integrarás en un equipo de alto rendimiento y con un alto grado de especialización.
• Tendrás 4 días de teletrabajo a la semana y 1 en las oficinas (Viladecans).
• En las oficinas dispondrás de Gimnasio y cantina.
• Beetween cuenta con oficinas en el 22@ de Barcelona, desde donde podrás trabajar siempre que quieras.
• Tendrás un PC y los periféricos necesarios para el desarrollo de tu trabajo.

Si eres BETWEENER obtendrás estos beneficios:

• Seguro médico con Sanitas.
• Dispondrás de oportunidades de formación y desarrollo profesional: Idiomas, cursos en Udemy, Certificaciones, Programa The Power Business School y Bootcamps especializados (Agile, DevOps, IA & Big Data, Ciberseguridad, etc.).
• Contarás con un equipo de Talento que te acompañará durante toda tu experiencia con nosotros. ¡Haremos un café una vez al mes! Así, mantendremos el contacto.
• Pondremos a tu disposición un amplio abanico de retos y proyectos acordes con tus objetivos personales y profesionales.
• Posibilidad de elegir cómo obtener parte de tu salario gracias a las ventajas fiscales de nuestra Retribución Flexible (Ticket restaurant, Ticket transporte, Ticket guardería).
• Descuentos para acceder a centros de Fitness con Gympass.
• Acceso a nuestro Club de Descuentos: Inspiring Benefits.
• En BETWEEN nos gusta mucho hacer networking, por lo que te invitaremos a participar en todos estos eventos ¡y más!: las BETWEEN Nights, torneos deportivos, Black Mamba Race, viernes de vermut, juegos de mesa, etc.
• Podrás disfrutar de nuestras fantásticas oficinas del 22@ las cuales disponen de Rooftop, tirador de cerveza, mesa de ping-pong y futbolín.
• Programa de recomendación remunerado de Talento.
• En BETWEEN, la igualdad de oportunidades es uno de nuestros valores. Nuestro compromiso es contratar al mejor talento independientemente de su raza, religión, sexo, edad y personas con otras capacidades y promover su desarrollo profesional y personal.

Who We Are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

The project!

As a Telecommunications Engineer, you will be responsible for designing, implementing, and maintaining our telecommunications systems as a member of the Business Technology Team, based at our Barcelona office in Sant Feliu de Llobregat.

What will the role entail?

• Design and implement telecommunications solutions to support corporate operations.
• Configure and manage Cisco and Fortinet network devices.
• Monitor and optimize network performance to ensure reliability and efficiency.
• Troubleshoot and resolve network issues in a timely manner.
• Collaborate with other teams to align to align telecommunications strategies with business goals.
• Ensure compliance with IT standards and security protocols.
• Maintain detailed documentation of network configurations and changes.

What do we offer?

• Great international working environment.
• Corporate Offices in Sant Feliu de Llobregat (Barcelona), with canteen and parking available.
• Corporate remote work policy.
• Flexible working hours.
• Flexible benefits.
• Discounts on the brands of the Group.
• Free company shuttle to the offices from Barcelona center.

From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for a Senior Designer specialized in women's knits.

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan and Munich.

Main Responsibilities:

• To research and find trends as well as identify the most important ones for the brand and season to create a competitive collection.
• Coordinate the Design to structure & develop the collection
• Manage a 4 people team
• Shopping trips and research trips to develop the future collection.
• To create and find information to build the season panels and moods for each collection.
• Design models to further develop prototypes.
• To potentially guide and lead the team and resolve issues internally and externally.

Welcome to Grupo Hotusa, The Industry of Happiness

Hotusa Group is a group of companies in the international tourism-hotel sector. Since 1977 and with more than 5,000 employees around the world, we promote the tourism industry through hotel management, distribution and the provision of services and solutions to independent hotels. We currently have more than 250 own hotels and more than 3,000 associated hotels.

With our commitments as a group we seek:

- Promote professional growth and development in our teams

- Promote culture and art in our spaces

- Help local development by creating quality employment

- Seek the sustainability of our actions as a company

- Preserve the value of historical and cultural heritage in our buildings

- Promote innovation and continuous evolution

We are convinced that the success of a company lies in the development of the talent and enthusiasm of the human team that forms it. Therefore, we look for people who are passionate about their work and who want to grow with us.

We are looking for a purchasing manager for Rome. What will you be responsible for?

- Responsible for creating new relationships of trust with clients and suppliers by promoting existing ones.

- In-depth knowledge of key customer needs and requirements, as well as our products.

- Expand relationships with existing clients by continually proposing solutions that meet their objectives.

- Ensure that the correct products and services are delivered to customers in a timely manner.

- Serve as a communication link between clients and internal teams.

- Resolve any incident that may arise with customers and turn it into an opportunity to maintain trust and build customer loyalty.

- Prepare periodic reports on the progress of the designated client portfolio, be able to make forecasts and work with key metrics to evaluate their performance.

Requirements:

Proven experience as a purchasing salesperson.

Experience in sales and providing solutions based on knowledge of customer needs.

Strong communication and interpersonal skills to establish relationships with professionals at all organizational levels.

Autonomous, responsible person with great organizational capacity.

Great capacity for reflection and decision making.

High level of Italian

What we offer?

Additionally, by being part of Grupo Hotusa you will be able to enjoy the following benefits:

50% discount on our high-end hotels: You can benefit from discounts of up to 50% in all our magnificent 4*/5* hotels around the world and up to 20% for your family.

The Power Business School Training: 100% free and unlimited access to all training (MBA, digital, office automation, Skills, etc.) from our partner The Power Business School, the number 1 online business school on the market and taught by the best active professionals in the sector.

Language Training: You will have access to our language training, both in person and online. (not for hotels)

Access to our Employee Club: where you can benefit from different types of discounts and advantages of all kinds (leisure, technology, sports, fashion, etc.)

Enjoy free hotel nights: with the Hotusa Group Referral Program, we reward recommendations that turn into hires. If you recommend someone and we hire them, you receive free hotel nights.

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer.

Welcome to Grupo Hotusa, The Industry of Happiness

Hotusa Group is a group of companies in the international tourism-hotel sector. Since 1977 and with more than 5,000 employees around the world, we promote the tourism industry through hotel management, distribution and the provision of services and solutions to independent hotels. We currently have more than 250 own hotels and more than 3,000 associated hotels.

With our commitments as a group we seek:

- Promote professional growth and development in our teams

- Promote culture and art in our spaces.

- Help local development by creating quality employment

- Seek the sustainability of our actions as a company

- Preserve the value of historical and cultural heritage in our buildings

- Promote innovation and continuous evolution.

We are convinced that the success of a company lies in the development of the talent and enthusiasm of the human team that forms it. Therefore, we look for people who are passionate about their work and who want to grow with us.

We are looking for a purchasing manager for Germany. What will you be responsible for?

- Responsible for creating new relationships of trust with clients and suppliers by promoting existing ones.
- In-depth knowledge of key customer needs and requirements, as well as our products.
- Expand relationships with existing clients by continually proposing solutions that meet their objectives.
- Ensure that the correct products and services are delivered to customers in a timely manner.
- Serve as a communication link between clients and internal teams.
- Resolve any incident that may arise with customers and turn it into an opportunity to maintain trust and build customer loyalty.
- Prepare periodic reports on the progress of the designated client portfolio, be able to make forecasts and work with key metrics to evaluate their performance.

Requirements:

Proven experience as a purchasing salesperson.
Experience in sales and providing solutions based on knowledge of customer needs.
Strong communication and interpersonal skills to establish relationships with professionals at all organizational levels.
Autonomous, responsible person with great organizational capacity.
Great capacity for reflection and decision making.

What we offer?

Additionally, by being part of Grupo Hotusa you will be able to enjoy the following benefits:

50% discount on our high-end hotels: You can benefit from discounts of up to 50% in all our magnificent 4*/5* hotels around the world and up to 20% for your family.

The Power Business School Training: 100% free and unlimited access to all training (MBA, digital, office automation, Skills, etc.) from our partner The Power Business School, the number 1 online business school on the market and taught by the best active professionals in the sector.

Language Training: You will have access to our language training, both in person and online. (not for hotels)

Access to our Employee Club: where you can benefit from different types of discounts and benefits of all kinds (leisure, technology, sports, fashion, etc.)

Enjoy free hotel nights: with the Hotusa Group Referral Program, we reward recommendations that turn into hires. If you recommend someone and we hire them, you receive free hotel nights.

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer.

Welcome to Hotusa Group, The Industry of Happiness

It is a large international group with more than 40 years of experience, made up of a group of companies from different areas of the tourism sector. An organization with more than 5,000 employees, where effort, work, service and creativity are part of its essence and identity. The embryo and neural center of the group founded in 1977 in Barcelona, ????now positioning itself as the first consortium of independent hotels worldwide. The group is structured around three business units that include Keytel, specialized in providing services to independent hotels, Restel, oriented towards distribution and, ultimately, Eurostars Hotel Company, the hotel operations area. At Grupo Hotusa, a world-leading company in the tourism-hotel sector, we are looking for a person who is interested in the network to be part of a multinational company with more than 250 business centers and more than 5,000 employees. We are looking for someone who is passionate about people and who is looking for a stable project in which they can grow, both personally and professionally.

We are looking for a Purchasing comercial for Berlin (Germany)

Responsibilities:
- Create new relationships of trust with clients and suppliers by promoting existing ones.
- Acquire in-depth knowledge of key customer needs and requirements, as well as our products.
- Expand relationships with existing clients by continually proposing solutions that meet their objectives.
- Ensure that the correct products and services are delivered to customers in a timely manner.
- Serve as a communication link between clients and internal teams.
- Resolve any incident that may arise with customers and turn it into an opportunity to maintain trust and build customer loyalty.
- Prepare periodic reports on the progress of the designated client portfolio, be able to make forecasts and work with key metrics to evaluate their performance.

Requirements:
- Proven experience as a purchasing salesperson.
- Experience in sales and providing solutions based on knowledge of customer needs.
- Strong communication and interpersonal skills to establish relationships with professionals at all organizational levels.
- Autonomous, responsible person with great organizational capacity.
- Great capacity for reflection and decision making.

- Advanced level of German

What we offer:

Additionally, by being part of Grupo Hotusa you will be able to enjoy the following benefits:

50% discount on our high-end hotels: You can benefit from discounts of up to 50% in all our magnificent 4*/5* hotels around the world and up to 20% for your family.

The Power Business School Training: 100% free and unlimited access to all training (MBA, digital, office automation, Skills, etc.) from our partner The Power Business School, the number 1 online business school on the market and taught by the best active professionals in the sector.

Language Training: You will have access to our language training, both in person and online. (not for hotels)

Access to our Employee Club: where you can benefit from different types of discounts and benefits of all kinds (leisure, technology, sports, fashion, etc.)

Enjoy free hotel nights: with the Hotusa Group Referral Program, we reward recommendations that turn into hires. If you recommend someone and we hire them, you receive free hotel nights.

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer.

Buscamos para incorporación inmediata técnico de soporte para nuestra oficina de Manacor, Mallorca.

Qué buscamos:
- Titulación superior o media, vinculada con el sector técnico (Informática, Telecomunicaciones, etc).
- Nivel alto de Castellano e Inglés (leído y escrito).
- Experiencia previa en dominios, hosting, certificados SSL, etc.

Qué nos gustaría:
- Experiencia previa en soporte a clientes.
- Residencia cercana a la zona de Manacor, Mallorca.
- Actitud proactiva, capacidad analítica, iniciativa, dinamismo y resolución.
- Conocimientos y visión comercial.
- Conocimientos de entorno web, protocolos de Internet (HTTP, FTP, TCP/IP), servicios (DNS, email, dominios) y lenguajes de programación.

Cuales serán tus tareas:
- Responder las consultas técnicas y sobre el producto, planteadas por los clientes en referencia a la contratación, uso y renovación de los servicios de la empresa.
- Ofrecer soporte pre y post venta a los clientes vía ticket y chat online.
- Escalar las consultas que no se puedan resolver dentro del equipo al segundo nivel de soporte.
- Obtener información sobre las necesidades de los clientes, referidas a propuestas de nuevos productos/servicios o mejoras de los actuales, y reportarlas a la Dirección Comercial, con el fin de establecer las mejoras necesarias.
- Aportar ideas y sugerencias para mejorar los procesos comerciales.

Qué ofrecemos:
- Contrato indefinido.
- Salario competitivo según valía.
- Trabajar en un proyecto tecnológicamente puntero.
- Empresa joven, estable y buen ambiente de trabajo.