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In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to meet objectives.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings and keep updated on processes and tools.

Requirements

• Proficient in Finnish (C1) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is nice to have.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem solving.
• Service-oriented profile with a focus on resolving issues efficiently.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to foster collaboration and fun.

If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!

#CustomerSupport #FinnishJobs #BPOCareers #RigaJobs #CustomerService #HiringNow #Relocation #TechSupport #TeamWork

We are seeking a CCTV Specialist to join a renowned tech company in Bogotá, Colombia. If you are an expert in managing CCTV systems, providing technical support, and ensuring smooth system functionality, this opportunity is for you!

Location: Bogotá, Colombia
Employment Type: Full-time
? Work Model: On-site
Remuneration: Competitive Base Salary

Key Responsibilities:

Manage Communications – Coordinate with the operations control room and external agencies regarding CCTV operations
? Oversee Operations – Maintain and ensure proper functioning of CCTV equipment, including procurement of supplies and repairs
Perform Daily Checks – Test and clean cameras, ensure proper recording and functionality
CCTV System Management – Ensure cameras are connected and identified on monitoring systems (e.g., AXIS, Milestone, Hikvision)
System Troubleshooting – Address and implement modifications for any issues with CCTV systems
CCTV Application Management – Install, configure, and manage CCTV applications
Routine Maintenance – Conduct regular system maintenance and train operators on procedures
24/7 Support – Provide emergency support for CCTV failures and maintain client software

Required Skills & Qualifications:

Fluent in English (C1 level), with excellent communication skills
Degree in Electrical, Instrumentation, or Control Systems Engineering
Experience with CCTV Management – Full installation, configuration, and troubleshooting experience
? Proficient in CCTV Software – Experience with Milestone, AXIS Camera Station, or similar
Experience with Storage Systems – Knowledge of SAN, NAS, DAS is desirable
? Server & Storage Expertise – Familiarity with HP, Dell, EMC systems
Networking Knowledge – Solid understanding of TCP/IP and LAN administration tasks

Benefits:

Competitive Salary
Private Health Insurance from Day 1
International Work Environment
Career Development Opportunities
And More!

Take your CCTV expertise to the next level with this exciting opportunity! Apply today and become part of a growing tech company in Bogotá!

#CCTVSpecialist #SecurityTech #TechJobs #HiringNow #Networking #CCTVJobs #BogotaJobs #CareerGrowth #TechCareers

• International Pharmaceutical Company
• Clinical Development Director

International Pharmaceutical Company based in Barcelona, Spain.

As Clinical Development Director, you will hold ultimate responsibility for the design, execution, and analysis of clinical trials (Phase I-IV), ensuring compliance with Company's QMS, ICH/GCP EU & US standards, local regulations, and allocated budgets. Leading a multidisciplinary team, you will oversee all clinical research functions, including project management, safety, monitoring, regulatory, and biometry. This role is critical in driving clinical excellence and ensuring that Company's clinical programs align with strategic goals, supporting the organization's mission to bring innovative solutions to market.

The position will report to the Chief Scientific Officer, member of the Executive Committee of the Company.

• Lead the design, execution, and analysis of Phase I-IV clinical trials, ensuring compliance with Company QMS, ICH/GCP, and local regulations.
• Develop and oversee clinical development plans, including study protocols, safety oversight, and adherence to budgets and timelines.
• Manage and optimize clinical operations, including resource allocation, vendor management, and monitoring activities.
• Supervise and mentor a multidisciplinary clinical team, fostering professional growth and high performance.
• Provide clinical support to corporate functions such as Regulatory, Pharmacovigilance, Legal, BD, and Quality.
• Build and maintain relationships with investigators, research sites, and KOLs to enhance trial design and execution.
• Drive publication strategies by preparing clinical findings for scientific journals and conferences.
• Support regulatory submissions, respond to queries, and present at regulatory meetings.
• Contribute to organizational strategy through participation in executive committees and provide regular updates to senior management on clinical progress, risks, and milestones identifying opportunities for optimization.

Great professional opportunity.

We are seeking a skilled Construction Project Leader to oversee and manage construction projects in Spain and Dakar. This role involves leading project planning, execution, and monitoring while ensuring compliance with safety, quality, and scheduling standards. The ideal candidate will have a strong engineering background and significant experience in project management.

Responsibilities:

• Lead the planning, execution, and monitoring of construction projects, ensuring compliance with costs, deadlines, and quality standards.
• Support procurement and scheduling activities, CAPEX estimations, and definition of timelines during the preparatory phase of construction.
• Ensure compliance with health & safety legislation, quality standards, and risk management protocols.
• Manage a team of project professionals to deliver high-quality projects within budget and on schedule.
• Supervise subcontractor construction activities on-site.
• Manage contracts and risks for challenging construction projects.
• Monitor construction progress according to project schedules, ensuring compliance with technical and quality requirements.
• Organize and coordinate project activities, implementing corrective actions as needed.
• Attend and document construction meetings, reporting on project progress.
• Provide internal and external reporting on project status and control documentation related to the delivered components.
• Ensure adherence to quality, environmental, safety, and ESG standards for the project.

• At least 3 years of experience in accounting & tax processes.
• Fluent speaker English, Russian mandatory. SAP knowledge highly appreciated.

Top Retail multinational company.

Overall Responsibilities - Focus on Kazakhstan scope, with supports to the 6 Mediterranean countries.

• Specifically covering Kazakhstan accounting scope, together with the Mediterranean accounting team.
• Ability to provide Accounting support over the 6 Mediterranean countries
• Transversal management with local Tax accounting providers & suppliers, especially in Kazakhstan
• Responsible for the accuracy of accounting books.
• Responsible for the compliance with local fiscal and accounting rules.
• Controls and ensures the correct implementation of the company administrative policy.
• Provides timely and accurate accounting information to the management.
• Provides support in customs topics, reports, files received, etc.
• Make sure we can close the country on D+1 in terms of PL, D+2 balance sheet side.

Stores and Retail Operation

• Provides technical support to the stores management and staff.
• Will perform on site visits to ensure Internal Control rules are properly fulfilled.

Accounting

• Responsible for accuracy and adequacy of accounting records in all areas (Sales, treasury, Interco's, Payroll, Amortization, Tax, etc.…).
• Weekly payments to suppliers.
• Payments to LVM.
• Responsible for Fixed Asset monitoring (Inventory, etc.…)
• Monitor cash problematic and key contact for his/her region with Paris HQ.
• Reviews the general ledger monthly with the Chief Accountant.

Accounts Payables

• Responsible for accuracy and adequacy of accounting records of accounts payables.
• Ensure Reconciliation, monthly intercompany statement (customer / vendor).
• Makes sure to use the correct VAT codes.
• Reconciles daily AP suppliers with Bank out movements.
• Concur treatment of expenses reports.

Accounts Receivables

• Daily check of X Store/ SAP interface on sales.
• Daily Cash reconciliation from stores. Alerts in case of discrepancy.
• Daily reconciliation of Banks.
• Daily Integration of credit cards file.
• Daily follow up of distant sales payments.

Consolidation

• Responsible of the different report to EMEA: Sales, Treasury, Balance sheet, etc.

Tax&Legal (in relation with the external tax advisor & Accounting Manager Mediterranean)

• Responsible of correct application of fiscal rules & correct implementation of any change.
• Controls accuracy and adequacy of fiscal books (VAT, fixed assets) & files (VAT returns income Tax…).
• Delivers bridge between local accounts & IFRS accounts.
• FFSS preparation, in collaboration with Chief Accountant.
• Minutes of Board for End of Year process preparation with legal department, for the financial side.
• Prepares Monthly VAT and all Tax declarations in partnership with external advisors.
• Prepares Monthly submission of local statistics, intrastate in country where it applies.

Oportunidades de carrera y desarrollo profesional.

Who we are...

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal.

The project!

Reporting to the Ecommerce Manager, the Site Merchandiser Coordinator is an essential role within the Hackett London team. Enhancing the customer shopping experience and maximizing online sales. The ideal candidate has a good understanding of E-commerce within the retail or fashion industry. Based in Madrid, Spain.

What are the mainly responsabilities?

• As a Site Merchandiser for Hackett London you will be responsible for enhancing the online shopping experience and driving sales through effective product presentation.

• The ideal candidate will have a strong interest of eCommerce trends and analytical skills. Key objectives include:

• Optimize Product Placement and sorting: Ensuring that products are displayed in a way that attracts and retains customer interest across the multiple markets and according to regional trends, using data-driven insights to feature bestsellers, and new arrivals.

• Analysing Performance Metrics: Monitoring and analysing key performance indicators such as click-through rates, conversion rates, and average order value to inform the trading team and identify areas for improvement.
  Collaborating with Cross-Functional Teams: Working closely with trading, marketing, planning/product, and content teams.

We are partnering with a leading Outsourcing/BPO consultancy to onboard a Customer Support Agent in Riga, Latvia. If you are a German speaker with a passion for customer service, this is the perfect opportunity for you!

Location: Riga, Latvia
Work Model: On-site
Shifts: 10 AM - 6 PM, Monday to Friday

What You'll Do:

Customer Interaction – Handle incoming message requests from customers of a payment platform via chat and email, providing effective resolutions.
Case Documentation – Record case resolutions in the contact center tool based on client communication.
? Case Management – Ensure that cases are resolved within the case life cycle.
Escalation Handling – Escalate priority issues per client specifications to the lead if necessary.
Team Collaboration – Work independently and as part of a team to achieve targets.
Customer Experience – Provide exemplary customer service and meet quality standards on all handled contacts.
Work Schedule – Follow the work schedule, be ready to start on time, and ensure that targets for response time, handle time, and resolution rate are met.
Ad-hoc Tasks – Consider any additional tasks that contribute to better service or improvement of KPIs.
Training Participation – Attend required training to enhance performance and knowledge.

What You Bring:

Language Proficiency – Proficient in German (C1) and fluent in English (B1+), both verbal and written.
Previous Experience – Experience in an outsourced customer service environment is a plus.
Relocation – Willingness to relocate to Riga or already residing there.
Eligibility – EU citizenship or valid work permit for Latvia.
Computer Literacy – Minimum typing speed of 50 wpm with 90% accuracy.
Personality Traits – Optimistic, friendly, positive, self-motivated, and a team player.
? Flexibility – Ability to work shift hours and adapt quickly to changing priorities.
Background Check – No criminal record and willingness to participate in the background check process.

What’s in It for You:

Paid Training – Comprehensive startup training and professional development sessions.
? Work Hours – Shifts from 10 AM - 6 PM, Monday to Friday.
Relocation Support – Assistance with relocation if needed.
Dynamic Environment – A diverse job with opportunities for personal and professional growth.
Team Building – Team-building activities to enhance collaboration and morale.

Are you ready to take the next step in your career and join an exciting customer support team in Riga? Apply today!

#CustomerSupport #GermanSpeakingJobs #BPOJobs #RigaJobs #CustomerExperience #RelocationSupport #ServiceDesk #TeamBuilding #JobOpportunities

In Kerionics we are at the forefront of innovation in decarbonization, as a technological start-up, we bridge the gap between innovation and research and development.

To achieve our goals, we are currently looking for a Senior Product Development Engineer, a key role to support us now.

Responsibilities:

• Lead and follow up the development tasks of various innovation projects according to program timelines and objectives within a multidisciplinary team (including DFMEA, DVP, dimensional analysis, raw materials sourcing, etc.).
• Conduct technical and feasibility studies of the new designs and concepts, defining components tolerances and significant specs, and supporting the CAD and Virtual validation team in 3D modeling, drawings and CAE analysis.
• Innovative-special materials research, purchase, and testing.
• Gather and define technical product information, including Design for Tooling (DFT), Design for Assembly (DFA), Design for Manufacturing (DFM), assembly protocols, product data sheets, and specifications for new products.
• Collaborate closely with the Ceramic Membrane and Balance of Plant (BoP) - Electrolyzers departments to oversee stack testing and prototype development.
• The candidate will be trained in the particularity of SOEL Stacks assembly and its parts validation to allow the candidate to supervise the assembly and parts testing operators.
• Maintain effective communication with suppliers, request quotations, and follow up on incoming materials.
• Conduct visits to suppliers and off-site trial tests. Collaborate with process engineers in the ramp-up to mass production steps according to the business plan.

• At least 5 years of experience in social media
• Fluency in English is a must

Global Spanish company within wellness/hospitality/luxury sector.

Reporting to the Global Brand & Marketing Director, these are the main responsibilities you will have:

• Establishing a content calendar to create short and long-term content campaigns for different digital channels
• Creating engaging content to develop content that meets company objectives and brand standards
• Devising various content strategies that work for specific audiences with an aim to reach clear goals such as a set number of site visitors
• Ensuring unity throughout content by promoting a consistent brand voice and identity that aligns with social media profiles
• Monitoring and researching competitors and other institutions on the industry to find trends, interesting data, gaps in keywords or content to cover
• Tracking and measuring the performance of digital content with the use of digital tools that measure key performance indicators and metrics
• Developing marketing strategies for digital content, creating email campaigns and social media posts
• Writing blog posts, ebooks, articles, or other materials that are relevant to the company's products or services
• Creating presentations to communicate new marketing strategies to other members of the team
• Editing text and images to ensure they follow with the company's brand guidelines
• Creating infographics to illustrate complex concepts in simple ways
• Evaluating new technologies and suggesting ways to incorporate them into existing strategies
• Creating and updating the website to attract customers to the company's products or services
• Conducting research on topics related to the company's products or services to create content for blogs, websites, and other marketing materials
• Researching and analyzing industry trends to identify new opportunities for the company to capitalize on

• 10% of bonus
• 1 day home office

• Senior IT Engineer. Linux/Windows. English Fluent
• Technology and Telecommunication Industry

A pioneering company, leader in technology and telecommunications.

• Provides support to end users for workstation, server, and mobile device (hardware and software).
• Supports engineering applications running on Ubuntu, RHEL/CentOS 7 and Windows 10.
• Prepares, deploys, and ships new hardware to remote sites and end users.
• Deployment of on-premises hardware such as routers, switches, Ethernet cabling, servers, workstations, monitors, printers, etc.
• Manages user accounts in on-premises Active Directory and cloud-based identity providers such as Azure Active Directory and LastPass.
• Performs software installations, patches, and upgrades to maintain systems security and integrity.
• Performs troubleshooting to isolate and diagnose common system issues.
• Creates and maintains appropriate systems documentation.
• Escalates complex issues to subject matter experts as appropriate.
• Performs other related duties as assigned

• Opportunity to be part of a pioneering and fast-growing organization
• Career development opportunities

We are thrilled to partner with a leading Outsourcing/BPO company in the search for a Hebrew-speaking Content Moderator to join their growing team in Lisbon! Whether you prefer the energy of an office or the comfort of home, remote work options are available to suit your lifestyle.

Location: Lisbon, Portugal (Remote flexibility offered within Portugal)
Employment Type: Full-time
Language Requirement: Hebrew (C2) + English (B2+)
Industry: Online Safety & Content Moderation

Your Role

As a Content Moderator, you'll be on the frontline of ensuring a safe and respectful online environment. You will review and evaluate user-generated video content on a popular platform, applying internal policies to filter out harmful or inappropriate materials. Your work directly contributes to user safety and platform integrity.

What You'll Be Doing
Carefully review and moderate video content submitted by users
Apply community guidelines to flag, remove, or block inappropriate material
Maintain objectivity and consistency when navigating sensitive or challenging content
Use internal systems and tools to categorize and report issues effectively

What You Bring
? Native or fluent Hebrew with good English communication (B2+)
Strong critical thinking skills and emotional resilience
Tech-savvy with a fast learning curve for digital tools and platforms
Independent, reliable, and flexible under time-sensitive conditions
Willingness to work in 24/7 rotating shifts

What’s in It for You
Accommodation provided: private single room in shared apartment
Annual sponsored flights home
? On-site cafeteria for daily meals
3-week onboarding training with full guidance (partially compensated)
Private health insurance
Friendly, multicultural work environment
22 paid vacation days per year
Opportunities for growth and long-term career development

Make a real impact on online safety while working with an energetic and supportive team!
Apply now and become a part of something meaningful.

#HebrewJobs #ContentModerator #LisbonJobs #RemoteWork #OnlineSafety #BPOCareers #DigitalContent #RelocationOpportunity #JoinOurTeam

In collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.

Role: Technical Support Advisor
Location: Barcelona, Spain
Work Model: On-site
Employment Type: Full-time

As a Technical Support Advisor, you’ll play a vital role in delivering exceptional 1st level IT support to employees of our client, a global tech leader. Your responsibilities will include providing assistance through phone, email, and chat, troubleshooting hardware and software issues, and managing IT requests using the client’s ITSM system. With a focus on resolving issues at first contact, you’ll leverage internal knowledge databases and work in close collaboration with the client’s 2nd level support and external providers to ensure efficient issue resolution and user satisfaction.

Requirements:

• Proficient or native-level German and advanced English
• Proven experience in 1st or 2nd level IT support, ideally in large company environments
• Strong knowledge of Windows 10, Office 365, MS Teams, and IT troubleshooting
• Familiarity with ITSM systems (ServiceNow preferred) and ITIL V4 processes
• High attention to detail, analytical skills, and a customer-first approach
• Willingness to learn, grow, and work collaboratively in a global team

What We Offer:

• Competitive salary and performance-based incentives
• Full training on company systems and the project you’ll support
• Career development programs, including specialized courses and language classes
• Supportive, creative team culture with a positive atmosphere in central Barcelona
• Permanent contract, with a Monday to Friday schedule (11 AM - 7 PM, 39 hours/week)
• Comprehensive benefits, including relocation assistance and career growth opportunities

Be part of a diverse, dynamic team, helping drive excellence in customer support while developing your career in the heart of Barcelona!

In collaboration with a leading telecommunications company, we are thrilled to announce an opportunity for a German-speaking Site Acquisition Specialist to join our dynamic team in Düsseldorf, Germany. This role offers the chance to contribute to the expansion of telecom networks by securing premium locations for antenna installations across Germany.

Position: Site Acquisition Specialist

Location: Düsseldorf, Germany
Employment Type: Full-time

Key Responsibilities:

• Location Scouting: Identify and secure potential sites for telecom antennas, negotiating lease agreements with landlords.
• Fieldwork: Conduct site visits to capture geospatial data, produce visual reports, and assess potential locations for installations.
• Lease Negotiations: Manage discussions with landlords, achieving successful agreements that align with company goals and property owner interests.
• Data Management: Maintain precise records using specialized software to track location details, agreements, and project progress.
• Team Collaboration: Work closely with a talented international team in a fast-paced, innovative industry.

Requirements:

• Language Skills: Native-level German (C1) and fluency in English.
• Travel Flexibility: Willingness to travel across Germany for site evaluations and landlord meetings.
• Negotiation Expertise: Proven experience in negotiation or sales with excellent communication and persuasion skills.
• Technical Proficiency: Strong command of Microsoft Office and the ability to adapt to custom software for data tracking.
• Teamwork Orientation: Comfortable working independently and collaboratively within a team environment.

Benefits:

• Attractive Salary & Commissions: Competitive base salary with performance-based commissions.
• Professional Growth: Comprehensive training, cutting-edge tools, and international networking opportunities to maximize your potential.
• Increased Holiday Entitlement: Additional holidays accrued with years of service.
• Engaging Work Culture: Weekly competitions, prizes, and exciting company events to foster a positive, energetic atmosphere.
• Erasmus Program: International exchange opportunities to enhance your expertise and grow within the global industry.

If you are an ambitious, results-driven individual passionate about negotiation, telecommunications, and site acquisition, this role is your opportunity to elevate your career!

Apply today to join a team shaping the future of telecom infrastructure!
#SiteAcquisition #GermanJobs #TelecomCareers #DüsseldorfJobs

We are looking for a technology enthusiast and engineering leader to join our client, a global leader in ICT solutions, as they expand their Grenoble Research Center. This role focuses on high-speed board-level architecture (112 Gbps+) and module reliability, leading a high-performing team to drive cutting-edge innovations in telecom and ICT hardware engineering.

Location: Grenoble Research Center (On-site)
Industry: ICT | High-Speed Hardware | Telecommunications
Employment Type: Full-time

What You’ll Do

? Lead Engineering Innovations – Guide your team in developing next-gen ICT product technologies, tackling high-speed architecture & module reliability challenges
? Build World-Class Lab Capabilities – Establish a cutting-edge laboratory, aligning with global strategies to deliver competitive core technologies
? Future-Proof Technology Exploration – Stay at the forefront of high-speed and multi-physics simulation, sourcing and implementing breakthrough innovations
? Strengthen Local Partnerships – Foster collaborations with universities & industry leaders, expanding the company’s technological influence
? Grow & Empower the Team – Attract top engineering talent, mentor a high-performance R&D team, and engage in CSR & academic initiatives
? Cross-Cultural Leadership – Drive an open, innovative team culture, ensuring seamless collaboration across global teams

What You Bring

? 10+ years in high-speed board design, multi-physics simulation, or module reliability engineering (112 Gbps+ expertise)
? Deep expertise in board-level hardware architecture & complex module engineering
? Strategic mindset – Ability to align R&D with global technology trends and manage cross-functional projects
? Cross-cultural leadership skills, comfortable working in global teams
? Fluent in English (other languages a plus)
? Background with major ICT/Telecom companies (Ericsson, Nokia, Samsung, ZTE, Cisco, etc.) is a strong advantage

Why Join the Grenoble Research Center?

Cutting-Edge Innovation – Lead the development of next-gen ICT hardware
Global Impact – Shape the future of high-speed telecom technology
Collaborative Environment – Work with top engineers & researchers
Strategic Influence – Define future-proof technology roadmaps

Ready to Lead the Future of ICT Innovation? Apply now!

#ICTInnovation #HighSpeedDesign #EngineeringLeadership #Telecom #HardwareEngineering #HiringNow

• Well known industrial multinational company
• Spanish subsidiary located in Granollers, Barcelona

Well known industrial multinational company, leader in it's sector. Subsidiary located in Granollers, Spain.

• Point of contact for all internal questions referring to product inspection systems on the line (Vision systems, Spark tester, Sensors, Laser)
• Quality representative for all projects where inspection systems are required incl. planning and monitoring of project progress.
• Final inspection and approval of new inspection systems at supplier site (FAT) as well as installation and qualification on the company line (SAT)
• Maintenance of existing inspection systems together with relevant technical departments
• Calibration and monitoring of existing inspection systems; documentation of results
• Responsible for systematic system backup and individual program backup
• Definition of tolerances and acceptable values of existing inspection programs to minimize pseudo scrap and to increase the detection rate
• Training of production and technical colleagues in inspection system handling and solving of problems with an inspection system
• Standardization and continuous improvement of the existing inspection systems ( e.g. roll out of updates and software upgrades, renewal of sensors, etc)
• Creation and revision of work instructions for the duties carried out in this role
• Implementation of Group Standards
• Holder of admin passwords (vision systems)

• The opportunity to join a leading multinational company at the forefront of industrial innovation.
• A stable and long-term professional career in a dynamic and international environment.
• Ongoing training and development in advanced technologies, including automation and vision control systems.
• A competitive compensation package, including salary, bonuses, and comprehensive benefits.
• Access to state-of-the-art equipment and continuous improvement methodologies.
• A collaborative and professional work culture focused on excellence, safety, and innovation.

In collaboration we are working with a leading financial services company who are looking to recruit a Customer Sales & Support Agent with Slovenian for their Paphos office.

Location: Paphos, Cyprus

Employment type: Full-time

Remuneration: Base salary + commission.

DUTIES AND RESPONSIBILITIES:

• Promote the company's products and service
• Strong customer service orientation with excellent communication and interpersonal skills, able to build rapport and establish trust with customers
  
• Increase chances of future sales
  
• Ensure clients receive the highest level of service at any moment given
• Assist customers via phone, email, and chat, providing detailed product information and resolving issues
• Meet and exceed sales targets and goals
• Collaborate with team members to achieve sales objectives
• Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

REQUIREMENTS:

• Proficiency in Slovenian. B2 level in English (and higher)
• Secondary education with a school-leaving examination or higher
• Hardworking, independent, and resilient
• Fast learner with a motivated, target-driven mindset
• Excellent communication and interpersonal skills
• No prior experience required; comprehensive on-site training provided
• Work Monday to Friday, from 9:00 AM to 5:00 PM, with occasional additional hours during peak seasons.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• A dynamic international team with a positive and friendly atmosphere
  
• Guidance and tools to reach your full potential
• Join a supportive and energetic team in client’s Paphos office
• Relocation Package: Extensive package including flight expenses and paid accommodation
• Additional bonuses for hard work and dedication
• Enjoy hours that fit your lifestyle
• Opportunities for advancement within the company
• Participate in events that foster a fun and friendly work environment
• And many others!

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email and provide resolution to end users.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to meet objectives.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings and keep updated on processes and tools.

Requirements

• Proficient in Danish (C1) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is nice to have.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy with a minimum typing skill of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem solving.
• Service-oriented profile with a focus on resolving issues efficiently.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check (e.g., no criminal record) and willingness to participate in such a background check during the recruitment process.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours 9 AM - 6 PM, Monday to Friday.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to foster collaboration and fun.

If you're looking to join a thriving team and kickstart your career in customer support, this is the opportunity for you! Apply today!

#CustomerSupport #DanishJobs #BPOCareers #RigaJobs #CustomerService #HiringNow #Relocation #TechSupport #TeamWork

We are partnering with a leading multinational technology BPO to recruit a German-speaking Customer Support Agent. The successful candidate will manage the social media aspect of a popular streaming service platform. This is an exciting opportunity to join a dynamic and creative team!

Location: Lisbon, Portugal
Work Model: On-site
Shifts: 5 days a week, covering operating hours from 9 AM to 6 PM, Monday to Sunday

What You'll Do:

Customer Communication – Interact with customers through various channels (telephone, email, and chat).
Customer Satisfaction – Provide professional support and ensure customer satisfaction.
? Problem Solving – Handle customer complaints, provide appropriate solutions and alternatives, and follow up.
Troubleshooting – Identify and resolve issues, or escalate them to the appropriate department or senior representative.
Team Collaboration – Work with other specialists to solve issues or close tickets effectively.
Documentation – Keep detailed records of actions taken and categorize cases for the engineering team to address potential bugs.
Administrative Support – Maintain and update all job-related administrative forms.

What You Bring:

Language Proficiency – Native/fluent in German, both oral and written, and fluent in English (at least B2 level).
Experience – Experience in customer support, public relations, community management, or social media management is necessary.
Communication Skills – Excellent written and verbal communication skills, with strong mediation abilities.
Stress Resilience – Resourceful personality that remains calm and adaptable under pressure.
? Deadline-Driven – Ability to meet tight deadlines with minimal supervision.
Team Player – Capable of working independently but also thrives in a team environment.

What’s in It for You:

Competitive Salary – Excellent remuneration based on experience, skills, and performance.
Shifts – 5-day workweek covering line operating hours from 9 AM to 6 PM, Monday to Sunday.
? Insurance – Life insurance and private health insurance from day one.
? Family Plan – Coverage for spouse/legal partner and children.
Training & Development – 2-month training agreement, followed by a 1-year full-time contract with a 30-day probation period.
? Meal Allowance – Meal allowance to support your daily needs.
Relocation Support – Assistance with relocation and finding accommodation.
Bonus – Yearly performance bonus.
Work Environment – Be part of a dynamic, creative, and friendly team with opportunities for personal and professional growth.

Are you ready to take on this exciting opportunity in Lisbon? Apply today to join a leading BPO business and make a difference in customer support!

#CustomerSupport #GermanSpeakingJobs #BPOJobs #LisbonJobs #StreamingService #CommunityManagement #SocialMediaManagement #CareerGrowth #RelocationSupport

David Kennedy Recruitment is working with a leading Online Gaming who is active across four continents, and has over 13 million customers and is seeking to onboard a Digital Marketing Executive German-speaking for their Gibraltar office.

Location: Gibraltar

Employment type: Full-time, on site (90 Days working hybrid)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Manage digital marketing campaigns on the DACH market to drive profitable growth for the Company and deliver country-specific revenue targets.
• Monitor and analyse campaign performance metrics, including click-through rates, conversion rates, and ROI, to optimize marketing efforts and achieve KPIs.
• Plan, execute, optimise and report on campaigns across paid social media, display web and app, programmatic partners and support with ASO initiatives as and when is required.
• Utilize data-driven insights to optimise digital marketing campaigns and maximize marketing ROI.
• Support in managing key strategic relationships with display partners and account managers. Support in negotiating and optimising deals with partners.
• Identify and manage new creative growth campaigns and prospect new partners that support the acquisition objectives. Researching and Negotiating of new Acquisition Partners.
• Request, process and track IOs and invoicing.

REQUIREMENTS:

Key Relationships / Reporting Lines

• Creative and Brand
• Country Managers
• Gaming and Product
• Legal and Compliance
• Onboarding and Retention

Knowledge, Skills and Experience

• Native German speaker.
• Strong knowledge and experience in executing successful, profitable acquisition campaigns within the digital marketing channel.
• Proven hands-on experience in display web and app campaigns, paid social media, (Facebook/Tech Manager) programmatic, organic app (ASO).
• Data driven approach to decision marketing with strong commercial acumen.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in optimizing acquisition funnels for both web and app campaigns.
• Proficiency in using digital marketing tools and platforms, such as Google Analytics, Facebook Business Manager, SEMrush (or similar) and marketing automation software.
• Strong analytical skills with the ability to interpret data and generate actionable insights to drive marketing decisions.
• Knowledge of industry regulations and compliance requirements related to online betting and gaming marketing activities.
  • Self-motivated and proactive attitude, with a willingness to learn and adapt to new technologies and industry developments.

BENEFITS:

• Private Health Insurance from the first date of employment
• Gym Membership Discount
• 90 Days working hybrid
• Summer time working hours
• 25 days holiday and 12 days Gibraltar bank holidays (you have the option to work on public holidays - so you can use the time off when you want)!
• Flexible and hybrid remote working schedules.
• Continuous learning/development opportunities and progressive career paths.
• Coaching Sessions.
• Employee assistance programs focused on mental health.
• Diverse and inclusive environment.
• Corporate events & parties.
• Teambuilding activities.
• Worldwide premium healthcare.
• Subsidized gym membership within a variety of locations in Gibraltar.
• Fresh fruit and hot refreshments.
• Tailored relocation packages to meet your needs to support your transition.

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard an Inside Sales Executive to work with teams on-site in Munich. As an Inside Sales Executive you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving revenue growth. This role requires a strategic thinker with a proven ability to manage multiple sales cycles, develop sales strategies, and achieve targeted goals.

Work model and location: Hybrid in Munich, Germany( Work from office 2 days per week)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Develop and execute effective sales strategies and plans for the designated territory.
• Proactively identify and pursue new sales opportunities through lead generation, networking, and relationship building.
• Manage and maintain the sales pipeline using Salesforce or similar CRM, ensuring all interactions and sales activities are accurately documented.
• Conduct product presentations and demonstrations to prospective clients, showcasing the value and benefits of our solutions.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Prepare and present regular sales reports to the management team.
• Participate in sales meetings, training sessions, and industry events to enhance skills and knowledge.
• Drive value-based selling approach to clients and channel partners.

REQUIREMENTS:

• Fluency in German both written and spoken (C1), with a professional level of English.
• Minimum of 5 years of proven sales experience.
• Experience in the development of sales strategies and plans for designated territories.
• Ability to manage multiple sales cycles from creation to closure, supporting result-focused goals achievement.
• Strong phone presence and experience in proactive calling.
• Self-motivated with an autonomous approach to work, requiring little supervision.
• Excellent communication, listening, presentation, and writing skills.
• Expertise in driving a value-based selling approach to clients and channel partners.
• Experience working with Salesforce.com or similar CRM preferred.
• Worked/ working as an Account Manager (at least 5 years)
• Experience in Tech Sales (at least 5 years) – focus in IT/ Hardware

OFFER:

• Hybrid - Work from our Munich office 2 days per week
• Friendly multicultural and multilingual environment
• Learning and Development Programs
• Happiness programs and internal social events
• Benefits and discounts

We’re partnering with a leading Outsourcing/BPO company to recruit a Hebrew-speaking Video Content Analyst. If you're detail-oriented, resilient, and passionate about keeping online spaces safe, this is your chance to make a meaningful impact in a multicultural, high-growth environment!

Location: Lisbon, Portugal (On-site)
Employment Type: Full-time
Languages: Hebrew (Native/Fluent) & English (B2+)
Industry: Online Content Moderation

Your Daily Mission

Review user-reported video content for adherence to platform policies
? Apply platform guidelines to moderate or remove inappropriate content
Make impartial, policy-based decisions on sensitive reports
Suggest improvements to streamline content review processes
Handle graphic or sensitive content with care and professionalism

What We’re Looking For
? Fluent in Hebrew with strong English skills (B2+)
? Available for rotating day shifts, including weekends
Great interpersonal and team collaboration skills
Strong attention to detail and analytical mindset
Fast learner, adaptable to new tools and workflows
Organized and efficient time manager
Must be eligible to work in the EU

What’s in It for You
Competitive salary based on experience & performance
? Meal allowance
Private health insurance
Annual performance bonus
Relocation support and assistance
Supportive and dynamic multicultural team
Clear career development opportunities and paid training

Become part of a mission-driven team and help shape a safer digital experience.
Apply now and bring your skills to a global content moderation leader!

#VideoContentAnalyst #HebrewJobs #LisbonCareers #ContentModeration #BPOJobs #OnlineSafety #RelocationSupport #JoinOurTeam

Join a leading telecommunications company and play a key role in securing prime locations for telecom antennas across the Netherlands!

Location: Maastricht, Netherlands
? Work Model: Hybrid
Contract Type: Limited-term (1 year) with extension possibility
Remuneration: Base salary + commissions

Responsibilities:

Identify and assess suitable locations for telecom antennas
Conduct site visits to gather geospatial data and create visual reports
Negotiate lease agreements with landlords and finalize contracts
? Maintain accurate records in the company’s custom software
Work in an international team of talented professionals

? Requirements:

? Native-level Dutch & fluent English skills
? Willingness to travel across the Netherlands for site visits
? Experience in sales or negotiations
? Exceptional negotiation & communication skills
? Strong computer skills (Microsoft Office proficiency)
? Independent, yet a strong team player

Benefits:

Competitive salary + commissions
Weekly competitions & prizes
Exciting company & team events
International networking opportunities
Career development & in-house training (recognized as the best in the industry)

Take your career to the next level in a fast-growing, dynamic industry! Apply today! ?

#Hiring #DutchJobs #SiteAcquisition #TelecomJobs #Negotiation #RealEstate #MaastrichtJobs #JoinOurTeam #CareerGrowth

We have partnered with a leading BPO company supporting top tech brands in delivering exceptional customer care. We are looking for a German-speaking Account Manager to engage customers, drive sales, and provide an outstanding client experience in Cloud technology solutions.

Location: Malaga, Spain (on-site)
Employment Type: Full-time
Remuneration: Base salary + performance bonus

Key Responsibilities:

Be the main contact for small and medium-sized businesses using Cloud technology.
Use digital tools (social, video, chat, phone) to engage and manage customers.
Contact 200 leads per month and create 30 new opportunities.
Develop strong client relationships and deliver world-class engagement.
Lead the sales process from lead generation to closing deals.
Monitor sales forecasts, pipeline, and product usage.
Gather customer insights and provide feedback to the business.

? Requirements:

? Fluent/native German (C2) & fluent English (B2+).
? 2+ years of sales experience with a strong track record.
? Minimum 1 year of IT industry experience.
? High school diploma required; a bachelor's degree is a plus.
? Experience with Azure, Office 365, or Dynamics 365 is an advantage.
? Microsoft Fundamentals certification (Azure, Modern Workplace, or BizApps) is a plus.
? Proficiency in CRM tools (Dynamics 365, Salesforce, etc.).
? Strong communication, problem-solving, and time management skills.
? Passion for cloud technologies and their impact on businesses.

What’s on Offer?

Competitive salary + capped performance bonuses
Monday to Friday, 9 AM - 5:30 PM schedule
Sponsored meals
Work with a major Cloud industry leader
Career growth opportunities
International, dynamic, and supportive team

If you're a motivated German-speaking sales professional with an interest in Cloud technology, apply today!

#SalesJobs #GermanJobs #AccountManager #MalagaJobs #CloudTechnology #HiringNow #CareerGrowth #TechSales #B2BSales #JobOpportunity #ApplyNow

In collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Sales Team Lead to join their team in Dublin.

Location: Dublin, Ireland

Work model: on-site

Employment type: Full-time

Remuneration: Base salary + commissions.

DUTIES AND RESPONSIBILITIES:

• Lead and coach a team of Lease Consultants, ensuring productivity and quality
• Delegate tasks and foster a collaborative work environment
• Track and manage team performance, ensuring alignment with department goals
• Set performance targets and conduct regular reviews
• Collaborate with HR on performance and personnel issues
• Identify project challenges and develop innovative solutions
• Manage resources, timelines, and client expectations for successful project delivery
• Maintain open communication with clients to ensure objectives are met
• Coordinate client requests and process improvements with the team
• Create and present performance reports to stakeholders
• Identify improvement areas using data insights and update reporting processes as needed.

REQUIREMENTS

• Expert-level proficiency in spoken and written German, with fluency in English
• Minimum of 1 year of team leadership experience
• Previous experience in sales, negotiation, or B2B phone sales
• Solution-oriented with proven negotiation and persuasion abilities
• Demonstrated ability to lead and execute an effective sales process
• Ability to work independently with minimal supervision
• Strong organizational and time management skills
• Analytical mindset with a focus on accuracy
• Must be confident in placing outbound sales calls
• Experience in the mortgage, insurance, or real estate sectors will be considered as a plus
• Sense of ownership and accountability
• Ability to foster a proactive team spirit
• Decisiveness and leadership
• Computer literate with sound knowledge of Microsoft Office package.

OFFER

• Excellent remuneration package based on experience, skills and performance
• Increasing holiday entitlement
• Health and Dental Insurance
• Gym Membership Allowance
• Private retirement savings account (PRSA)
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Access to the Taxsaver scheme
• Participation in company-wide competitions, monthly team events, quarterly company events, and quarterly company-sponsored volunteer events
• Internal development opportunities across international offices
• And many others!

In collaboration, we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Customer Support Agent in Riga, Latvia.

Work Model: On-site

Location: Riga, Latvia
Employment Type: Full-time

Duties and Responsibilities

• Handle incoming message requests from customers of a payment platform over phone, chat, and email, providing resolutions.
• Record case resolutions in the contact center tool based on client communication.
• Ensure that cases are resolved within the case life cycle.
• Escalate priority issues per client specifications to the immediate lead if applicable.
• Work independently and within a team to achieve targets.
• Communicate well with internal and external contacts.
• Provide exemplary customer experience.
• Meet quality standards on all handled contacts.
• Follow the schedule of work days and hours, be ready to start working on time.
• Handle contacts while maintaining the targets defined for the project: response time, handle time, and resolution rate aligned with project KRAs.
• Consider any additional ad hoc tasks that may contribute to better service to the client or improvement of your KPIs.
• Attend trainings as necessary.

Requirements

• Upper Intermediate Dutch/Flemish (B2) and fluent in English (B1+) language, both verbal and written.
• Previous experience in an outsourced customer service environment is a plus.
• Willingness to relocate to Riga or already residing there.
• EU citizenship or valid work permit for Latvia.
• Computer literacy, with a minimum typing speed of 50 wpm with 90% accuracy.
• Optimistic, friendly, positive, and self-motivated personality.
• Ability to work in a team and focus on problem-solving.
• Ability to work shift hours/part-time (to the extent legally possible), adapting quickly to changes in prioritization.
• No remarks in a background check, e.g., no criminal record, and willingness to participate in the background check process during recruitment.

Offer

• Paid startup training and professional development sessions.
• Shifts within the line operating hours from Monday to Friday, 10 AM - 06 PM.
• Hybrid work (performance-dependent) might be considered after the initial 3 months of employment.
• Relocation support provided.
• A dynamic and diverse job in a pleasant and modern environment.
• Opportunities for personal and professional development.
• Team-building activities to enhance team spirit.

Employee Benefits

• Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents), including routine health checks, dental, vision, prescription drugs, mental health support, and much more.
• Work from Home on Late Shifts: Option to work from home whenever you work late shift hours ending beyond 9 PM, providing you with the flexibility to manage your schedule effectively.

If you're ready to join an exciting customer support team in Riga, apply now!

#CustomerSupport #DutchSpeaking #RigaJobs #OutsourcingJobs #BPO #ServiceDesk #HybridWork #TeamBuilding #RelocationSupport #JobOpportunity